To improve communication and collaboration, businesses have turned to using chat programs on their websites for interactive meetings. However, most of them are unmoderated, meaning that anyone can join the chat at any time without your permission and make inappropriate remarks or spam the chat with unnecessary messages, without being reprimanded.

So, you may want to consider using RumbleTalk’s Moderated Chat instead for your business meetings in order to encourage participation and get your attendees more involved in the conversation.

Here’s what you need to know about this fantastic chat type that can help you facilitate healthy, interactive meetings in no time at all!

What is a Moderated Chat?

A Moderated Chat is a group chat with a designated administrator. This person controls specific features that help facilitate discussion.

One of the most useful tools of an admin is the ability to approve or reject messages before they go live. He or she can also create polls, host question and answer sessions, and, export the chat transcript. Furthermore, the admin can also muting individuals in a chat if you want the spotlight to be on your announcement. This makes it easy for your business to host a safe and healthy conversation throughout your platform.

For instance, in an online event setting, the administrator can be the event organizer, where they can facilitate a Q&A session. During a meeting, the administrator can be the secretary, where she can create a poll to ask for feedback from the group. In a big online convention with thousands of users, the administrator can mute everyone, all at once, to have them focus on the announcement or program.

Moderated Chat vs other chat types

The Moderated Chat has all the functions of a Social Chat. Some of these are creating multiple chat rooms, sending multimedia files, and making video and audio calls. You also have the access to the following features: InText Keywords, Mentions, chat customization and adding a welcome message. Learn more about these tools here.

Features and Functions of a Chat Administrator for interactive meetings

What sets the Moderated Chat apart is the feature of an Administrator. Check them out below.

1. Polls – Perfect for getting discussion ideas or post-event surveys
2. Q&A Sessions – Allow users to participate by giving them the power to ask questions
3. Export Transcript – Save a copy of your chat history for post-production analysis or simply just for a backup file
4. Mute Everyone – Turn the spotlight to your program or announcement by muting everyone in the chat for a certain period of time
5. Clear Chat History – Individually delete messages by clicking on the trash bin icon beside each message. Or delete everything at once using your admin panel
6. Disconnect or Ban Users – Limit the spam and manage conflicts in your group chat. Do this by removing the user’s IP address or simply by disconnecting a user

Other features that make RumbleTalk unique

1. HTML5 – Your Moderated Chat will work on any browser. It can also be easily customized to fit your website’s design because they are built with HTML5.
2. WebRTC – Make live audio and video calls without having to install anything, thanks to the latest WebRTC technology!
3. Restful API for easy integration – Conveniently embed this powerful chat platform on your site using our add-ons, integrations, and chat plugins. Available for WordPress, Wix, Joomla, Angular, and React.
4. RumbleTalk Pages – Perfect for those who don’t have their own website or event page. You can create your own mini-website using the RumbleTalk Pages.

Set up your RumbleTalk Moderated Chat

To get started, simply create your free RumbleTalk account. Then follow these steps:

1. Go to Settings > General & Logins.
2. See the list of chat types available. Choose Moderated Chat.
3. Time to add your Administrator by selecting Settings > Users.
4. Click Add new user and type all the details needed such as username and password.

5. Choose if they will have room-only access or global access.

If you need to customize your plan, set up a demo call, or discuss anything else, send us a message at support@rumbletalk.com. We’d be glad to help you set up your interactive meetings!

A Moderated Chat for healthy, interactive meetings

The Moderated Chat is a smartly-designed tool that will make your interactive meetings and live events more organized. By creating a positive environment for communication, you will help establish trust between team members. And finally, foster a thriving community day in and day out.

When it comes to better communication solutions, don’t give up just yet. You may utilize a variety of strategies to make them as inclusive and remote-friendly as possible! So don’t be concerned if your employees or clients are dispersed throughout multiple nations. Remote meetings and events that make attendees feel engaged and ensure good ideas are addressed are now easier than ever before with RumbleTalk.

Aside from supporting many languages, we’ve compiled terrific methods to use a live chat to use as one of the communication solutions for your business. Learn how to streamline meetings and ensure that all of your participants feel heard throughout the process by looking over our list of tips below.

Design a live chat room that is unique to your audience

There’s still a way to provide your audience a virtual experience that’s comparable to going to a live event. This strategy not only makes individuals feel more at ease but also boosts their general participation. After all, there’s nothing worse than watching an online seminar that feels identical to a traditional webinar.

Personalize the look of your chat rooms to add visual value to your clients’ experience. You can customize the general style of your live chat in any manner you want, including the background, fonts, message bubbles, and notification sounds.

You can choose from one of our pre-made themes if you’re a newbie. Use CSS to adjust the overall appeal of your conversation for a more personalized look. Click here for a tutorial on how to design your chat rooms.

YouTube playback and multimedia sharing

Let’s improve the accessibility of your online events. We ensured that participants could contribute multimedia content on the move, such as documents, images, videos, and audio files. Click the paperclip button in the lower-left corner of your group conversation to share anything. You can make more successful presentations that result in conversions with this.

Aside from that, anyone can conveniently embed a YouTube video in the conversation. Your vendors, for example, might like to present a video of a product demonstration. Simply copy and paste the chat URL into your website, and your visitors will be able to play it right away. There’s no need to switch to another tab. For individuals who want to look at different merchants, this saves a lot of time.

Virtual event booths for networking

Consider adding a few virtual booths where clients can meet fellow participants and vendors if you’re hosting a particularly large online event. Everyone in the live chat can mention a user, start a one-on-one conversation, and send an audio or video message. This keeps everyone involved at all times, regardless of where they are or what device they are using.

Virtual event booths are great, but when they’re full, they can be too noisy. Adding a moderator can save you a lot of trouble. You can hold a question and answer session in a Moderated Chat by creating an open live chat room. Your booth vendors will be able to answer inquiries and questions about the products or services they provide in this manner.

Furthermore, by filtering the chat before it becomes public, the moderator will be able to keep the chat organized. The moderator can also mute users, ban spammers, and export attendee lists. This has proven to be one of the most effective communication solutions.

A virtual environment that is all about communication solutions and has powerful live chat tools

Finding the right tools that appeal to every type of event is the key to fostering an inclusive environment. As a result, RumbleTalk has prepared all of the necessary communication solutions to make your next online event more inclusive, comfortable, and productive.

There are several tools you can use to ensure everyone has access, in addition to providing a rich online interface for collaboration during events.

What’s the best part? The majority of our services are completely free! Contact us at support@rumbletalk.com and we’ll walk you through the process!

Virtual events aren’t supposed to be one-sided. The audience wants to have a say in the conversation, which you can provide through a chat.

RumbleTalk, for example, allows you to integrate a chat platform next to your live streaming platform to provide two-way discussion. This is the future of virtual events, chatting with participants while there’s an ongoing event.

How do you put one in your event? To learn more, read this article.

How do you incorporate a chat platform into your virtual event?

You don’t have to start again from scratch in today’s digital world. No need to hire a programmer or construct your own code since RumbleTalk provides the code to include the chat. To start embedding your chat, follow these simple steps.

1. Log in or create a new RumbleTalk account if you don’t already have one.
2. You’ll be routed to the admin panel after you’ve logged in. Select Embed from the drop-down menu.
3. You can either embed your chat into your website page or use a floating chat to avoid disrupting the website’s theme.
4. Copy and paste the produced code on your website or page where the event will be held after completing the steps above.

NOTE: A chat plugin would be better appropriate if you’re utilizing a third-party service. This article lists the numerous available chat plugins.

You’re all set to host your first virtual event featuring a conversation. How can you make the most of it? Here are a few pointers to help you get the most out of your event.

Having a conversation with your audience and establishing trust

When you take the time to address the requirements of the audience as a speaker, you’re already creating a rapport with them. That’s one step in making a good first impression and forming a lasting relationship.

You can assure that no spam or trolls can send messages with the help of moderators. Moderators are also required for international events. As a result, before the event begins, appoint moderators and conduct a practice run.

Gather information for future virtual events

If this is your first time using a chat for a virtual event, a chat room feature, e.g., export, can help you collect data. Because most participants provide feedback in the chat room, you may utilize these comments and suggestions as a starting point for future events.

To acquire this information, use the Export feature. You may read all of the messages sent in the chat room when you export the conversation transcript (from specific dates).

Follow this method to export the chat transcript.

1. Click Settings > History on the admin panel.
2. Choose a date period for which you wish to export messages.
3. After you’ve chosen your dates, click Export. When downloading, you can pick between three file extensions: HTML, CSV, or Word.

Now you may use this information to see all of the participants’ comments and suggestions. You can ensure that your next event will be better by accumulating this information.

Moderate the discussion

A Moderated Chat is a type of chat in which administrators act as moderators. Moderators can also pre-approve messages before they are sent out while using this chat style. As a result, all communications are checked, and nonsensical messages are not allowed to enter the conversation.

Another benefit of using the Moderated Chat is that it can be used to organize Q&A sessions during your virtual event. Participants can submit questions, and the speaker can choose which ones to answer.

Follow these steps to modify the type of chat you’re having.

1. Make sure you’re logged in to your account.
2. Go to General & Logins under the Settings menu.
3. Select Moderated Chat from the drop-down menu under Chat Type.

You may use the Moderated Chat to keep track of who enters and exits your chat room. By selecting this as your chat type, you can ensure that the virtual environment is safe and secure, which is especially important for large events such as international conferences.

Organizing successful virtual events

Hundreds or thousands of people can attend virtual events. Some people might be online, while others would be away from their computers but still in the chat room. Participants like this are crucial to the success of your event because they strive to strike up a conversation with other attendees, forming a community.

As a result, people will have a positive image of your event if you provide them with a conversation where they can discuss the topic and ask questions of the speaker or other participants. As the host, you can acquire something helpful from the data you collect, as well as improve brand trust and other things.

Create a chat for your next virtual event by signing up for RumbleTalk now. You can also message us at support@rumbletalk.com or on our Facebook and Twitter pages.