What are the benefits of a chat platform for your website? Let’s have a look at them and discuss their many benefits.

Webmasters’ choice of chat software compared to a chat platform

A web hosting firm is an organization in charge of all websites on a single server. Thousands of websites are hosted on this server. As a result, web hosting firms take advantage of this chance to cram as many websites as possible onto a single server.

Chat software consumes more memory and space. This is why they are disliked by web hosting firms. Any chat software uses a lot more RAM than you might think. As a result, there is a need to devote additional resources to a website that uses chat software. This also applies to the resources of a web hosting provider.

Because of all the resources it consumes, it has the potential to slow down the entire server. Thousands of sites will be impacted, and some may go down as a result of a single site with installed chat software.

You can prevent this from happening if you use a chat platform like a chat plugin. Because a chat platform is managed by a different server, it does not run on your site. If a problem arises, it will have no direct impact on your website.

However, if this occurs on chat software, it can cause an array of issues, including damage to your site, your overall business and reputation, and your web hosting company.

Models of pricing comparison

Here are some considerations to make before deciding on chat software.

• Downloading of the entire package,
• The number of servers is determined by the number of chat rooms,
• Developer fees for installation and upkeep, as well as
• A new server configuration and migration of current software will be implemented to accommodate all users.

When compared to a chat platform, it is simpler and less expensive because you only need to install it on your site.

What do you require? Only a few lines of HTML code are required. If you decide you don’t want it on your site anymore, simply remove it from the HTML code. It’s very simple and suitable for beginners.

If you decide to upgrade your chat, you can do so at any time. You do not need to hire someone to assist you with the upgrade.

You can also choose what you want to upgrade, such as rooms, keywords, and so on. In contrast to chat software, you will have to upgrade everything.

Get a chat platform

Regardless of whether it is a separate entity from your site, a chat platform integrates seamlessly with it. It has a plethora of features such as chat customization, intext keywords, various chat types, and much more.

Here are some you can enjoy when you create a free account:

• You can use any of the six chat types whenever you want.
• Host exclusive private chats or public social chats.
• Accept or reject a message in the Moderated Chat before it goes live.
• Using the in-chat payment feature, you can collect payments and tips.
• Make polls or hold Q&A sessions.
• Make private video and audio calls.
• The Slow-Down Chat feature allows you to manage chat traffic.
• Take advantage of the outstanding support available to help you along the way.
• Integrate one or more chat rooms into any platform with ease.

It is clear from reading this article which of the two you should select.

Now is the time to get a hosted group chat! Contact us for a demo at support@rumbletalk.com. You may also sneak a peek of the RumbleTalk features on our Facebook, Twitter, and Instagram pages.

Our online chat platform, RumbleTalk, has been designed to meet the needs of all types of businesses and organizations. Those that are looking to engage their audience and build new relationships with their community members through live chatting. It offers features that you’d expect from big social media platforms but with the feel of talking to real people. This includes powerful moderation tools that allow you to control the flow of conversation while keeping your brand safe and sound!

This guide will walk you through how to sign up and get started using RumbleTalk in less than 5 minutes!

What is RumbleTalk and where can I use it?

RumbleTalk is an online chat platform that can easily be embedded into your website. It is equipped with 6 chat types and an array of powerful engagement tools. Because RumbleTalk is a cloud-hosted platform, you don’t need to install any software or worry about bandwidth, server performance, or maintenance.

RumbleTalk easily brings conversations to your website. This can be used for boosting engagement and activity in any virtual space. You can use it for your website as a live chat agent or as a space where your visitors can discuss your products. You can also use it in live events, where you can assign moderators to host Q&A Sessions and Polls. Other uses are in live streaming, job fairs, healthcare consultation, e-learning, and more.

Create a Free Account

Go to the RumbleTalk website and sign up.

You will be redirected to the RumbleTalk chat log-in interface. Type your preferred email and password to proceed. You can also sign-up via your Facebook account.

Choose your Chat Type

RumbleTalk comes with 6 Chat Types you can use anytime. Upon creating your account, you will be asked to choose from the 3 main chat types below:

The Group Chat is a public chat room that is open to everyone. Here, anyone can join the chat room using their email, Facebook account, or even anonymously. The social chat is perfect for websites with open communities where your visitors can discuss a certain topic. Furthermore, for a more exclusive space, you can change the chat type to a Member’s Chat anytime. Here, you can add a log-in page to limit the chatters to your members only.

The Expert’s Chat is a one-on-one chat room that will serve as your private consultation room. It can be used for medical professionals, private consultations, or as a meeting room.

The Moderated Chat is a group chat with an administrator that has access to a slew of moderation tools. Some of those features include the ability to accept or reject a message before it goes live. Moreover, the admin can also mute everyone, ban problematic users, host Q&A sessions, and more.

After selecting your chat type in this stage, you are free to change it anytime.

Integrate your RumbleTalk chat in any platform

From the chat settings, you can copy the provided one line of code and paste it into your website.

You will also have the option to add your group chat to your Facebook page or to access it from the URL we provide you. Your choice!

RumbleTalk makes it easy to embed this smarty-designed, cloud-based group chat into your webpage or live event. We made it convenient with our integrations, add-ons, and chat plugins. Use it on WordPress, Joomla, Angular, React, and Wix.

Your chat rooms are also built with HTML 5. So, they can be easily customized to fit your desired look and feel. Here’s a quick guide on how to personalize your chat.

Invite your Participants

There are three ways to invite your audience into the chat room.

First, send them your chat room code. Just copy the Hash code at the bottom left of your chat room then send it to your audience.

Second, use a QR code that your participants can scan. To generate the code, click on the gear icon to open Options, then choose QR. You can post the QR on your social media, invitations, emails, or posters.

Third, enable auto-invite of Facebook and Twitter users. You can follow this guide for the step-by-step instructions.

A Dynamic Virtual Space for Your Audience

A free online chat platform that lets you chat with website visitors and community members while they’re on your website? That sounds pretty good, right? It’s not just good, it’s awesome—and here’s why.

Online chat platforms are one of the best ways to build trust with potential customers, answer their questions in real-time, and help them feel more comfortable about buying from you and your company.

Get started by setting up a free account! For further assistance, you can email us at support@rumbletalk.com.

When running a virtual event, a business meeting, or a community gathering, it is important that we capture the unfiltered thoughts of our audience in real-time through Q&A and Polls sessions. This will encourage audience participation, create an interactive environment, and help you gain valuable insight for your next move.

No wonder why the Moderated Q&A and Polls feature are two of the most used live chat features in the virtual world, because they significantly make every session more dynamic. And, they make the audience feel more involved even without physical interaction. Looking at it from the organizer’s perspective, these powerful tools are a huge help in aiding decision-making and ensuring that everybody’s voice is heard when planning for the future direction.

RumbleTalk equips you with the right tools to perform the Moderated Q&A and Polls functions efficiently and seamlessly. Also, these features are designed with simplicity and ease of use in mind. Quickly jump into your Q&A and Poll sessions at a live meeting in just a few clicks. 

Inclusive, two-way communication using the Moderated Q&A Chat

Create an open environment where everyone in the chat room has a chance to have their question heard. You can do this by enabling the Moderated Q&A Chat, which will definitely make your presentations even more engaging and inclusive.

This function may be particularly useful in a virtual business conference, workshops, trade shows, class, podcast, or any type of event where there is two-way communication between the organizer and the participants.

Set up your Moderated Q&A Chat

1. Go to the Admin Panel, and choose Moderated Chat as your chat type
2. Appoint an administrator who will serve as the moderator of your chat room. He or she will have full control over the functions of the Moderated Chat, which includes approving and rejecting a message before it goes live. To do this, go to your Admin Panel, then click Users, and add a new user.

Choose admin for rooms if you want your moderator to have access to a specific chat room only. Or, choose admin that has global access to authorize them to function as a moderator across all the chat rooms.

3. After appointing your admins, you can now ask your questions to your audience. Your moderators can filter the questions, and choose which one to approve before it goes live. Only approved questions will be seen by your audience. 

A fun, engaging way to get real-time feedback through Polls

Polls provide a streamlined audience interaction in real-time. Allowing your participants to get involved on a certain topic keeps them engaged throughout the event. Aside from that, you can also use Polls to make better business decisions. Do this with a quick post-event survey, just before the end of your event.

Keep in mind that it’s best to use the poll feature every 15 minutes or so to consistently keep your participants engaged.

Setting up Polls 

There are two ways to enable the Polls feature.

1. Through your RumbleTalk admin panel
2. Logging in as an admin on the group chat itself

First, we will show enabling the Polls feature using your RumbleTalk admin panel.

1. Go to your RumbleTalk admin panel and click Settings, then click Polls.
2. The poll options will show up. Fill in the question and answer boxes, then click Save.
3. View the results in the Polls section by clicking the View Answers button.

Next, this is how you enable it on the group chat.

1. Log in as an admin on your group chat. Then, click the gear icon on the lower left part of the chat and click Polls. Select Create New Poll.
2. After clicking Create New Poll, a prompt will appear. Input your question and four predefined answers.
3. After sending the poll you created, the poll will appear on the screen in the form of a pop-up.

Dynamic sessions with the Moderated Q&A and Polls features

RumbleTalk has been fostering interaction between speakers and audiences. From collecting quantitative feedback to getting to know your attendees, Q&A sessions and Poll questions are a great way to keep your attendees involved in an online setting. By allowing your viewers to ask questions, participate in the polls, and see real-time results, they will feel more valued, therefore increasing the customer experience. 

Get started with a free plan or customize your plan based on the number of attendees, the number of rooms, and the number of administrators you need.