The RumbleTalk chat plugin was built to be compatible with different WordPress members plugins. Usually, WordPress members plugins are using WordPress built-in user management.

The Rumbletalk chat plugin is integrated with WordPress built-in user management. Both the chat and members use the same userbase and are easily integrated. Normally, the integration takes less than a minute.

We made user integration extra easy wherein you can do it with one checkbox click. Here’s how you can do it.

How to set up a WordPress members chat

To create chat integration, you will only need the RumbleTalk chat plugin.

You can easily integrate the RumbleTalk chat plugin into your WordPress website. This is very handy for you and will allow you to have a members-only group chat.

Here are the steps that you need to follow.

Installing the chat plugin

• First, install the WordPress Members plugin and follow the instructions.
• Then, install the RumbleTalk chat plugin and follow the set-up instructions given.

After doing these two steps, this will automatically integrate the RumbleTalk chat with the WordPress Members plugin userbase.

In turn, this will allow only members of the site to automatically log-in to your group chat with their username and password.

• When you finish installing all plugins, you should create an account with RumbleTalk. This will let you use the RumbleTalk chat as your members chat.

• Once you’ve done the steps above, this is how it should look like.

• Check the Members box to complete the process.

For more information, check this link.

WordPress chat integration with your WordPress members

Here are the settings that you need to set-up after downloading the chat plugin.

• Let’s assume you’ve installed the plugin and created a RumbleTalk account. Firstly, you’ll see the default chat (if you want more, you need to upgrade your account). Next, you want to connect your WordPress users to the chat. Simply check Members (see the example above). Then, save. By checking this checkbox, it will then seamlessly integrate the WordPress chat to use the WordPress registered users.
• The second thing that you would need to do is to embed the chat on your site. So, add the chat to a page where users need to login to see the content (e.g., member’s area). You’ll need to use the shortcode to do this.

• Third, login to your WordPress members area. Then, go to the page where you added the chat. Using their member’s area log in username, members are now automatically logged in to the chat. You only need to check the Members checkbox. It will automatically setup your chat.

• Lastly, you can change your chat settings and customize the chat design to your liking. If you want to, then just click on the settings button. There are lots of customization options.

Now, the chat integration is complete.

As you can see, the process is quite simple. If you need more information about the installation process or settings, then you can check out the instructions here. Alternatively, you can watch this video.

We’ve added a new feature for all our users, a search users button in the group chat. What does it do? Now you can search for users in the group chat.

Users can search all logged-in users in a RumbleTalk group chat. There’s no limit on the number of searches.

Here’s how it works.

How do you search users in the group chat?

It’s easy to search for a user during a conversation. To do that, here are the steps that you need to follow:

1. First, click the search button on the top of the chat screen.
2. Second, enter the username that you want to search to display the search results.
3. Lastly, the user you search for will appear and only his/her name will be seen in the users’ list.

Although you can search for a user in the user list, his/her messages in the group chat will not appear. The use of the search button is to find another user that you want to message privately.

Since group chats are full of users, you might have a specific user that you want to talk to. This is the use of the search button.

Searching has never been this easier

Previously, you cannot search for users in the group chat. Now it’s easier since you will just type a user’s name and you can immediately see the user.

By doing this, all messages from that user to you is easily seen in the group chat. So, you don’t have to search all messages just to see a particular user.

More updates are coming and we would love for you to see and try them. If you’re looking forward to new features, then check out our blog now and then.

We post every week about new features, updates, and tips for the group chat that you might have missed! You can also follow us on Facebook and Twitter.

As a chat platform, RumbleTalk has different moderation tools that you can use. In every update, we try to include new features, tools and fix bugs.

The group chat allows admins to moderate the chat with these various tools. Here are the moderation tools that admins can use to keep the chat safe and secure.

Different chat moderation tools

1. Ban a user’s IP address

As an administrator, you have a responsibility to watch over the chat. When someone is not following chat rules, you have to take countermeasures. This countermeasure lies in the IP address of the misbehaving user.

An IP address is an address that recognizes a computer and differentiates it from all the other computers on the world wide web. When you have an IP address of a troll or predator, you can use this as leverage.

Members of a group chat join because they feel safe in that community. Why destroy that? If a troll or spammer wants to disrupt that peace, then you can immediately ban them from the chat.

How do you ban a user?

• First, click on the user profile of the user that you want to ban. This will open up the private chat and you will see the different options and the user’s information.
• Second, select a course of action. If this is his first wrongdoing, then you can send a warning message. If that doesn’t work, attempt to disconnect him. This kicks him out of the chat temporarily. It’s up to you how you will face this hurdle.
• However, if they continue to bug the chat and ignore your warnings, then it’s time to ban their IP address. This removes the user from the chat and he/she is permanently banned from the chat room. Any form of action from the same IP address will be disallowed.

Since the platform launched, we’ve had more than 10,000 bans (and counting). As such, banning a user’s IP address is one of our noteworthy moderation tools. It keeps your chat room safe from trolls, spam, or predators.

NOTE: If you want to unban an IP address, then you the chat owner can delete it on the admin panel. Firstly, go to Settings > Banned IPs. Secondly, delete the IP address from the list. By doing this, you are enabling that specific IP address to access the group chat again.

2. Deleting chat messages

An administrator is tasked to moderate the chat. This means that every group chat should have an administrator.

If there are trolls or harmful messages in the group chat, as an admin, would you stand by? Of course not. Therefore, deleting messages is an important moderation tool you can use.

To delete messages, just click the trash bin icon in each message box. Admins can do this in the group and moderated chats.

If you want to delete all messages in a group chat, then click the gear icon on your users’ list. It will open up the chat options. Lastly, select the “Clear chat messages” button. With just a click, chat messages are deleted in an instant. This option is only available for admins.

3. Export the transcript of a group chat

Are you using the group chat on a website? If yes, then exporting your chat transcript will be a great moderation tool. Exporting your chat transcript can be very useful for different resources.

How do you export a chat transcript?

There are two ways you can export a chat transcript.

The first way is to go to the History option of your chat settings. From there, you can export the transcript in three ways as follows: as HMTL, as CSV, and as Word (beta). However, only chat owners can do this.

The second way is to export it in the group chat. You can do this directly in the chat. To do this, open your chat settings. Then, select Export transcript.

Why is the chat transcript useful for you as a website owner? With a bit of editing, you can use your users’ testimonials to vouch for your site. No need to create your own write-ups; your users will do it for you. This will surely pique the interest of your site visitors.

Other uses of the transcript as one of your moderation tools

When you allow all users to export the chat transcript, they can read all the messages when they were offline. It will be easier to catch up with present topics and they can contribute to past discussions. Furthermore, your users will never feel left out.

Additionally, this makes it easier to find specific words, phrases, and sentences that are connected to your site and chat. You can use this information for SEO and use it as leverage to rank higher in Google, leading to more followers. Because the more followers you have, the more potential members you attract.

Check out our guide here on how to export your chat transcript with more advanced criteria.

Chat moderation tools that help you with your community

These moderation tools are what make RumbleTalk a great chat platform. It does not only function as just a chat platform, but you can also rely on it for chat moderation.

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