A Guide To Building Better Communication Solutions

When it comes to better communication solutions, don’t give up just yet. You may utilize a variety of strategies to make them as inclusive and remote-friendly as possible! So don’t be concerned if your employees or clients are dispersed throughout multiple nations. Remote meetings and events that make attendees feel engaged and ensure good ideas are addressed are now easier than ever before with RumbleTalk.

Aside from supporting many languages, we’ve compiled terrific methods to use a live chat to use as one of the communication solutions for your business. Learn how to streamline meetings and ensure that all of your participants feel heard throughout the process by looking over our list of tips below.

Design a live chat room that is unique to your audience

There’s still a way to provide your audience a virtual experience that’s comparable to going to a live event. This strategy not only makes individuals feel more at ease but also boosts their general participation. After all, there’s nothing worse than watching an online seminar that feels identical to a traditional webinar.

Personalize the look of your chat rooms to add visual value to your clients’ experience. You can customize the general style of your live chat in any manner you want, including the background, fonts, message bubbles, and notification sounds.

You can choose from one of our pre-made themes if you’re a newbie. Use CSS to adjust the overall appeal of your conversation for a more personalized look. Click here for a tutorial on how to design your chat rooms.

YouTube playback and multimedia sharing

Let’s improve the accessibility of your online events. We ensured that participants could contribute multimedia content on the move, such as documents, images, videos, and audio files. Click the paperclip button in the lower-left corner of your group conversation to share anything. You can make more successful presentations that result in conversions with this.

communication solutions

Aside from that, anyone can conveniently embed a YouTube video in the conversation. Your vendors, for example, might like to present a video of a product demonstration. Simply copy and paste the chat URL into your website, and your visitors will be able to play it right away. There’s no need to switch to another tab. For individuals who want to look at different merchants, this saves a lot of time.

Virtual event booths for networking

chat platform for live events

Consider adding a few virtual booths where clients can meet fellow participants and vendors if you’re hosting a particularly large online event. Everyone in the live chat can mention a user, start a one-on-one conversation, and send an audio or video message. This keeps everyone involved at all times, regardless of where they are or what device they are using.

Virtual event booths are great, but when they’re full, they can be too noisy. Adding a moderator can save you a lot of trouble. You can hold a question and answer session in a Moderated Chat by creating an open live chat room. Your booth vendors will be able to answer inquiries and questions about the products or services they provide in this manner.

Furthermore, by filtering the chat before it becomes public, the moderator will be able to keep the chat organized. The moderator can also mute users, ban spammers, and export attendee lists. This has proven to be one of the most effective communication solutions.

A virtual environment that is all about communication solutions and has powerful live chat tools

Finding the right tools that appeal to every type of event is the key to fostering an inclusive environment. As a result, RumbleTalk has prepared all of the necessary communication solutions to make your next online event more inclusive, comfortable, and productive.

There are several tools you can use to ensure everyone has access, in addition to providing a rich online interface for collaboration during events.

What’s the best part? The majority of our services are completely free! Contact us at support@rumbletalk.com and we’ll walk you through the process!

A Look into the Future of Virtual Events

Virtual events aren’t supposed to be one-sided. The audience wants to have a say in the conversation, which you can provide through a chat.

RumbleTalk, for example, allows you to integrate a chat platform next to your live streaming platform to provide two-way discussion. This is the future of virtual events, chatting with participants while there’s an ongoing event.

How do you put one in your event? To learn more, read this article.

How do you incorporate a chat platform into your virtual event?

You don’t have to start again from scratch in today’s digital world. No need to hire a programmer or construct your own code since RumbleTalk provides the code to include the chat. To start embedding your chat, follow these simple steps.

  1. Log in or create a new RumbleTalk account if you don’t already have one.
  2. You’ll be routed to the admin panel after you’ve logged in. Select Embed from the drop-down menu.
  3. You can either embed your chat into your website page or use a floating chat to avoid disrupting the website’s theme.
  4. Copy and paste the produced code on your website or page where the event will be held after completing the steps above.

NOTE: A chat plugin would be better appropriate if you’re utilizing a third-party service. This article lists the numerous available chat plugins.

You’re all set to host your first virtual event featuring a conversation. How can you make the most of it? Here are a few pointers to help you get the most out of your event.

Having a conversation with your audience and establishing trust

virtual events

When you take the time to address the requirements of the audience as a speaker, you’re already creating a rapport with them. That’s one step in making a good first impression and forming a lasting relationship.

You can assure that no spam or trolls can send messages with the help of moderators. Moderators are also required for international events. As a result, before the event begins, appoint moderators and conduct a practice run.

Gather information for future virtual events

If this is your first time using a chat for a virtual event, a chat room feature, e.g., export, can help you collect data. Because most participants provide feedback in the chat room, you may utilize these comments and suggestions as a starting point for future events.

To acquire this information, use the Export feature. You may read all of the messages sent in the chat room when you export the conversation transcript (from specific dates).

virtual event

Follow this method to export the chat transcript.

  1. Click Settings > History on the admin panel.
  2. Choose a date period for which you wish to export messages.
  3. After you’ve chosen your dates, click Export. When downloading, you can pick between three file extensions: HTML, CSV, or Word.

Now you may use this information to see all of the participants’ comments and suggestions. You can ensure that your next event will be better by accumulating this information.

Moderate the discussion

A Moderated Chat is a type of chat in which administrators act as moderators. Moderators can also pre-approve messages before they are sent out while using this chat style. As a result, all communications are checked, and nonsensical messages are not allowed to enter the conversation.

chat for live events

Another benefit of using the Moderated Chat is that it can be used to organize Q&A sessions during your virtual event. Participants can submit questions, and the speaker can choose which ones to answer.

Follow these steps to modify the type of chat you’re having.

  1. Make sure you’re logged in to your account.
  2. Go to General & Logins under the Settings menu.
  3. Select Moderated Chat from the drop-down menu under Chat Type.

You may use the Moderated Chat to keep track of who enters and exits your chat room. By selecting this as your chat type, you can ensure that the virtual environment is safe and secure, which is especially important for large events such as international conferences.

Organizing successful virtual events

Hundreds or thousands of people can attend virtual events. Some people might be online, while others would be away from their computers but still in the chat room. Participants like this are crucial to the success of your event because they strive to strike up a conversation with other attendees, forming a community.

As a result, people will have a positive image of your event if you provide them with a conversation where they can discuss the topic and ask questions of the speaker or other participants. As the host, you can acquire something helpful from the data you collect, as well as improve brand trust and other things.

Create a chat for your next virtual event by signing up for RumbleTalk now. You can also message us at support@rumbletalk.com or on our Facebook and Twitter pages.

What is a group chat and where can you use it?

Group chatting has grown in popularity in recent years. Since the internet has become a popular pastime and daily activity, adding a group chat to your website is as easy as copying and pasting. It involves your community, audience, and event attendees in a live event.

So, what’s the point of a group chat?

A group chat is a type of web chat that can be embedded into any website. There is no need to install any software. What exactly do you need to do? Simply copy and paste the pre-generated code. It’s really that simple.

So, what are the various characteristics to look for in a good website group chat? Let’s take a look.

What should you look for in a group chat

According to the above description, a group chat must be customizable. It should allow you to connect your userbase (via JS SDK), assign moderators, customize your chat design, and so on. Group chats are at the top of their game when combined with an easy-to-use interface.

What are the distinctions between group chats and third-party apps?

  • It is not server-based.
  • No download is required.
  • Appoint moderators and choose whether to give them global access or room access only.
  • Have a variety of chat types available.
  • Make private, membership, or community chats.
  • There will be no software updates that will consume your storage space.
  • Connect your userbase using REST API or JS SDK.

So, based on the features listed above, embedding a group chat is a step above using a third-party app. If you’re still not convinced, try out the RumbleTalk group chat.

What can you do with your group chat platform?

What are the most important features to look for in a group chat platform, and what are the benefits? You can use this list as a starting point.

1. User interface for novices

Because we aren’t all digitaly savvy, your group chat should have an admin panel where you can find all of the options and settings you need for your chat.

In addition, the UI should be user-friendly. As a result, if you’re looking for a specific setting, it should be simple to find. Finally, your group chat should have an admin panel.

Chat owners use this to control the chat. This is beneficial to both chatters and chat owners. To fully enjoy their web chatting experience, ensure that it also has a good chat interface.

2. Customization on point

Because you’re using it for a website, it’s preferable if you can match it to the theme of your site. So, a group chat platform should have a variety of themes, skins, and CSS features where you can inject codes to customize your chat.

group chat

You should be able to customize your chat font and font size, as well as the background, background color, and other aspects. The options are endless.

If you have more advanced know-how, try your hand at CSS. It can significantly alter the appearance and functionality of your chat and improve your web chatting experience.

Here are some CSS codes for your chat room.

3. Simple to embed on any platform

Select a platform that generates embed codes for you so you don’t have to create your own. Then, to begin chatting, simply copy and paste the code onto your website.

4. A plethora of features

These are just a few of the advantages of using a web chatting platform. When you sign up, you will have access to additional features.

More information can be found in this article: Overview of Main Chat Types and Features

How to include a group chat on your website

The embed code will be generated for you when you sign up for the RumbleTalk platform. It will be easier to embed the platform on your site this way.

As a result, no technical knowledge is required. All you have to do is follow the instructions.

Before generating the code, you can modify the settings, such as the size of your chat. In addition, you have two options for where your chat will appear on your site: Embedded or Floating.

Here’s how they appear. The first is the chat that is embedded.

hosted group chat

The floating chat is the second.

group chat

NOTE: Because the embedded chat is elastic, it will take up the entire space on your page (anywhere you position it). The floating chat will appear in the left or right corner of your page, not disrupting your chat style.

Include it on any website and use it as an HTML chat or a chat plugin.

Check: RumbleTalk Chat: Explore All Integration Instructions

It’s more than just a chat room on the internet

A group chat platform includes all of the features you’ll need for your website. It’s not just for websites; it’s for both mobile and web browsers. Also, use it to fully enjoy virtual gatherings, conventions, and other events.

Visit the website right now to learn more about the RumbleTalk platform. You can also talk to us directly for a demo.