Having a live chat agent as part of your candidate acquisition strategy in job fairs continues to rise in popularity. It makes sense, modern businesses are now more open to trying innovative ways to connect with potential candidates in this digital world.

Gone are the days when chatbots seem to be the answer. Today, it’s more than just automated responses and ready-made FAQs. Businesses are looking for better, more personal approach to get to know the candidate on the other end of the screen. So, the perfect pairing of a live chat agent and a powerful live chat platform will be a total game-changer.

RumbleTalk as a live chat agent tool for recruiters

With RumbleTalk Chat, businesses can improve the way they connect with their candidates. By integrating this chat platform into your website or online job fair event, you can access an array of features. These functions will enable your team to provide a quick, friendly, and seamless experience that fits the demand of companies today.

Here’s how you can maximize your RumbleTalk Chat plugin as a live agent tool during job fairs.

Deliver a more personal, tangible human connection

Using RumbleTalk Private Chat, you can easily message a potential candidate for a real-time, one-on-one conversation. Unlike chatbots, your team would be able to customize the support based on the need of the moment. So, the quality of communication will be better because you can effectively host a two-way communication between you and your potential teammate.

Moreover, your human resource agents can also send video and audio messages. Aside from that, they can easily make video and audio calls for free, resulting in a more personalized experience.

Share photos, videos, and files as a live chat agent

Add color to your conversation by sharing any type of file, image, video, links, or emojis to the chat. Using RumbleTalk’s file-sharing tool, you can just click the paperclip icon at the bottom of the chat window and choose the file they want to share. Aside from that, you can also share a YouTube video and play it directly in the chat. This is helpful for sending onboarding videos and more information about the companies they applied for.

Privately talk to as many users as you want, simultaneously

RumbleTalk allows you to customize your plan based on the number of users, admins, and rooms you need. In this case, the users are your candidates, the admins would be your human resource team, and the rooms would be the private chat room between the two of you.

So, no need to worry about long waiting lines and unanswered inquiries. Because as long as you have enough manpower to accommodate the number of job applications, they can all answer the chat. Furthermore, our agents can open multiple chat rooms simultaneously as needed to accommodate more candidates.

Instantly, and efficiently share anything using Keywords

RumbleTalk Keywords (InTEXT) identify specific words then dynamically turn these words into links. These links allow you to redirect your client to any word with any webpage, online documents, PowerPoint presentations, Excel spreadsheets, PDFs, videos, and affiliate links.

There are thousands of opportunities wherein you can use this feature. For example, sending the candidates to an online registration form, an online examination, an online feedback form, sending them a downloadable file, redirecting them to the onboarding video, and so much more. Just save the Keyword to your chat and efficiently use these keywords across all your chat rooms. No need to type everything all over again.

Here’s how you can set up your Keywords.

Ask for feedback using Polls

One of the best things about having a live chat agent is being able to get feedback instantly. And, with RumbleTalk, you can even gather insights in a more creative way. Utilize the polls feature to ask them how your live event was. Furthermore, you can even customize the look of your polls using CSS to match your branding. Instead of using star icons for ratings, why not use something that better represents your business?

Share your availability status

Don’t worry if your human resource agents are not available for the whole duration of the job fair, because they can just easily change the chat status. As a user, you can change it to Online, Busy, or Away. A subtle, but useful way to mitigate the expectations of your attendees.

All the essential tools for a live chat agent in job fairs

In this digital age, integrating a live chat tool as a part of your online job fair is very important. And having a platform to effectively communicate with prospective candidates in real-time is an excellent way to connect with and support them.

So, RumbleTalk chat has prepared all the essential tools to help you get ahead of the game. Create your free account now and soft launch your new live chat agent platform on your event. Email us at support@rumbletalk.com to get to know more about this tool, we’d love to give you a free demo!

Since more and more companies are evolving to create a dynamic online experience for their customers, it goes without saying that businesses must choose an efficient chat type to aid them towards this goal. But, the multitude of options can make it hard to decide on the best group chat platform that will meet your standards.

Here’s everything you need in a 5-minute read. RumbleTalk simplified everything into 5 chat types that you can easily integrate into your website, community, or event platform. So whether it be a private or a group chat, a chat with or without a moderator, or a virtual room with limited access, RumbleTalk has prepared the perfect chat type for businesses of any size. Now, you can easily turn your prospects into clients. Do this by giving them a seamless online communication experience in the comfort of their homes.

Let’s take a look at these 5 RumbleTalk Chat Types and how they can help you achieve your business goals.

Social Group Chat

A public chat built for communities and open discussions. The Social Group Chat is an open chat room where anyone can enter the conversation. This is suitable for podcasts, community events, fan clubs, and business websites where you want your customers to be able to share their recommendations with other potential clients.

Private Chat

This is where users can communicate with other participants privately, in a one-on-one conversation. The Private Chat is ideal for networking without the clutter of a group chat. Here, any user can start a private conversation with as many chat users as they want, as long as both of them are online. Consider this as an ideal chat type for dating sites.

Moderated Chat 

This chat type is managed by an administrator, where he or she can perform functions such as screening inbound messages before it goes live, limiting the users, banning problematic users, changing the chat type, exporting transcripts, filtering profanity, and more. The Moderated Chat is useful for online classes, big events, conferences, live streams, and webinars.

Furthermore, your moderator can also mute everyone, all at once, using the admin mode. This minimizes the noise distraction and keeps the focus on your presentation.

Members Only Chat 

Add a sense of security with Member’s Chat. Here, only logged-in members will be able to enter the conversation. This is best used in closed private group chat discussions. Moreover, you can also add a log-in page, so, you can restrict access to your members only. 

Experts Chat 

This can serve as a virtual meeting or consultation room because it is the perfect venue for professionals (such as lawyers, doctors, mentors, healthcare practitioners, and fitness gurus) to have a private, one-on-one conversation with a client. The Expert’s Chat is also useful during online job fairs, where an HR professional can do a job interview with the candidates.

Here, the admin will be the only one that can start a conversation with any online user. Furthermore, he or she can also chat with as many users as they want, simultaneously.

Chat Type Features and Functions

All of the 5 chat types come with an array of well-crafted audience engagement tools you can use along the way. 

• Question and Answer 
• Multimedia Sharing 
• Send audio and video messages
• Chat customization with pre-made templates and CSS
• InTEXT Service Keywords
• Add a welcome message
• RumbleTalk Pages minisite
• Login SDK to automatically connect your website’s user base to the chat
• Rest API for easy integration to any website, event, or platform
• Chat QR code
• Mention a user in the chat
• Play YouTube videos directly in the chat
• Copy-paste an image from anywhere, to your chat
• Share your availability status

Plus, there are more tools to help you moderate the chat as the administrator:

• Delete all messages at once 
• Mute everyone in the chat
• Collect real-time feedback through Polls
• Export chat transcript
• Disconnect/ban problematic users

Change your chat type anytime

RumbleTalk made it so easy for you to enjoy all of these options anytime you want. Because of this, once you’ve created your own chat in your RumbleTalk account, you can instantly change your chat type in the admin panel. This is perfect for when you need to switch from a group session to a private discussion.

The right chat type tailored to your business goals

Choosing the right chat type and optimizing the available tools can make interactions more fluid, and conversations more engaging. Create your own free chat now or upgrade to a customized plan that starts at 25$.

The rise of online consultations and virtual meetings has sparked the debate between personal and digital communications. Today, more and more people are embracing the changes and enjoying the safety, convenience, and savings that virtual meetings have to offer.

The professional industry is no exemption to these changes. Patients of doctors, clients of lawyers, potential candidates of a company, and members of any community are also looking for better, safer ways to reach out to their point person. 

So, RumbleTalk created the Expert’s Chat to help our professionals adapt to the behavior of their clients. This chat type allows you, the “expert”, to create a virtual meeting room where you can have a private, one-on-one conversation with your clients. As the chat owner, you can start a chat with as many users as you want, simultaneously. This is perfect for online consultations, job interviews, and private discussions. 

Here are 5 key features to help you transform the way you communicate through the Expert’s Chat.

Make Video and audio calls for free

Visual communication, body language, and facial expressions are critical parts of communication. So, aside from sending chat messages, RumbleTalk also made it possible to make video and audio calls with your clients without having to install anything.

Video and audio calls are great tools under the right circumstances. Communication through a visual medium is often much better because it makes a meeting more inclusive, and conversations more personal since you can speak face-to-face and read visual cues. In return, this translates to a superior level of engagement and a stronger relationship with your clients.

To do this, just click the call or video icon on the top right most of your private chat.

Play YouTube videos directly into your online consultations 

Unlike other chat platforms, RumbleTalk allows you to embed the YouTube video in the chat room. 

As a healthcare professional, you might have a demo or instructional video saved on YouTube. So, instead of asking your patient to open his or her browser and check the video on the internet, you can simply copy the YouTube link and paste it on your chat.

With this, you and your clients can play YouTube videos directly in the chat room, no need to open it in a new tab.

Turn Words into links with InText Keywords

RumbleTalk InText Keywords is a feature that lets you identify specific words and turn them into links. These links will allow you to associate any word with any webpage, documents, or presentations.

This is helpful when you have a document that you repetitively send to all your clients, like a registration form, or a feedback form. Redirect them to that specific document by just typing the InText Keyword. No need to attach anything over and over again!

Set your chat online, busy, or away

You have 3 status options to choose from – online, busy, or away. Use these functions to let clients know when you are available to communicate.

To set your chat status, click the gear button at the bottom of the user list. Then choose your preferred status. Also, when you set your status to away, you will appear offline to others.

Bonus: Paperless admission fees using the Get Paid chat

Your chat type can be changed from Expert’s Chat to Get Paid Chat anytime. By doing so, you can send payment requests and get paid quickly within the chat.

The owners can now charge the attendees for entering the conversation. Now, you can set fees for your knowledge, advice, or simply for listening. Perfect for professionals, counselors, and consultants. 

Online consultations, made easy, affordable, and engaging.

In some cases, a personal visit from a client is essential. But, there are also instances where an online consultation from you can be just as effective. So, from little to life-altering issues, we made sure that reaching out to your client is now made simple with the Expert’s Chat.

May it be from your private office at work, or at the comfort of your couch, conveniently connect with anyone from a place you feel most comfortable. All while making online consultations feel more personal and less virtual.