Our online chat platform, RumbleTalk, has been designed to meet the needs of all types of businesses and organizations. Those that are looking to engage their audience and build new relationships with their community members through live chatting. It offers features that you’d expect from big social media platforms but with the feel of talking to real people. This includes powerful moderation tools that allow you to control the flow of conversation while keeping your brand safe and sound!

This guide will walk you through how to sign up and get started using RumbleTalk in less than 5 minutes!

What is RumbleTalk and where can I use it?

RumbleTalk is an online chat platform that can easily be embedded into your website. It is equipped with 6 chat types and an array of powerful engagement tools. Because RumbleTalk is a cloud-hosted platform, you don’t need to install any software or worry about bandwidth, server performance, or maintenance.

RumbleTalk easily brings conversations to your website. This can be used for boosting engagement and activity in any virtual space. You can use it for your website as a live chat agent or as a space where your visitors can discuss your products. You can also use it in live events, where you can assign moderators to host Q&A Sessions and Polls. Other uses are in live streaming, job fairs, healthcare consultation, e-learning, and more.

Create a Free Account

Go to the RumbleTalk website and sign up.

You will be redirected to the RumbleTalk chat log-in interface. Type your preferred email and password to proceed. You can also sign-up via your Facebook account.

Choose your Chat Type

RumbleTalk comes with 6 Chat Types you can use anytime. Upon creating your account, you will be asked to choose from the 3 main chat types below:

The Group Chat is a public chat room that is open to everyone. Here, anyone can join the chat room using their email, Facebook account, or even anonymously. The social chat is perfect for websites with open communities where your visitors can discuss a certain topic. Furthermore, for a more exclusive space, you can change the chat type to a Member’s Chat anytime. Here, you can add a log-in page to limit the chatters to your members only.

The Expert’s Chat is a one-on-one chat room that will serve as your private consultation room. It can be used for medical professionals, private consultations, or as a meeting room.

The Moderated Chat is a group chat with an administrator that has access to a slew of moderation tools. Some of those features include the ability to accept or reject a message before it goes live. Moreover, the admin can also mute everyone, ban problematic users, host Q&A sessions, and more.

After selecting your chat type in this stage, you are free to change it anytime.

Integrate your RumbleTalk chat in any platform

From the chat settings, you can copy the provided one line of code and paste it into your website.

You will also have the option to add your group chat to your Facebook page or to access it from the URL we provide you. Your choice!

RumbleTalk makes it easy to embed this smarty-designed, cloud-based group chat into your webpage or live event. We made it convenient with our integrations, add-ons, and chat plugins. Use it on WordPress, Joomla, Angular, React, and Wix.

Your chat rooms are also built with HTML 5. So, they can be easily customized to fit your desired look and feel. Here’s a quick guide on how to personalize your chat.

Invite your Participants

There are three ways to invite your audience into the chat room.

First, send them your chat room code. Just copy the Hash code at the bottom left of your chat room then send it to your audience.

Second, use a QR code that your participants can scan. To generate the code, click on the gear icon to open Options, then choose QR. You can post the QR on your social media, invitations, emails, or posters.

Third, enable auto-invite of Facebook and Twitter users. You can follow this guide for the step-by-step instructions.

A Dynamic Virtual Space for Your Audience

A free online chat platform that lets you chat with website visitors and community members while they’re on your website? That sounds pretty good, right? It’s not just good, it’s awesome—and here’s why.

Online chat platforms are one of the best ways to build trust with potential customers, answer their questions in real-time, and help them feel more comfortable about buying from you and your company.

Get started by setting up a free account! For further assistance, you can email us at support@rumbletalk.com.

When running a virtual event, a business meeting, or a community gathering, it is important that we capture the unfiltered thoughts of our audience in real-time through Q&A and Polls sessions. This will encourage audience participation, create an interactive environment, and help you gain valuable insight for your next move.

No wonder why the Moderated Q&A and Polls feature are two of the most used live chat features in the virtual world, because they significantly make every session more dynamic. And, they make the audience feel more involved even without physical interaction. Looking at it from the organizer’s perspective, these powerful tools are a huge help in aiding decision-making and ensuring that everybody’s voice is heard when planning for the future direction.

RumbleTalk equips you with the right tools to perform the Moderated Q&A and Polls functions efficiently and seamlessly. Also, these features are designed with simplicity and ease of use in mind. Quickly jump into your Q&A and Poll sessions at a live meeting in just a few clicks. 

Inclusive, two-way communication using the Moderated Q&A Chat

Create an open environment where everyone in the chat room has a chance to have their question heard. You can do this by enabling the Moderated Q&A Chat, which will definitely make your presentations even more engaging and inclusive.

This function may be particularly useful in a virtual business conference, workshops, trade shows, class, podcast, or any type of event where there is two-way communication between the organizer and the participants.

Set up your Moderated Q&A Chat

1. Go to the Admin Panel, and choose Moderated Chat as your chat type
2. Appoint an administrator who will serve as the moderator of your chat room. He or she will have full control over the functions of the Moderated Chat, which includes approving and rejecting a message before it goes live. To do this, go to your Admin Panel, then click Users, and add a new user.

Choose admin for rooms if you want your moderator to have access to a specific chat room only. Or, choose admin that has global access to authorize them to function as a moderator across all the chat rooms.

3. After appointing your admins, you can now ask your questions to your audience. Your moderators can filter the questions, and choose which one to approve before it goes live. Only approved questions will be seen by your audience. 

A fun, engaging way to get real-time feedback through Polls

Polls provide a streamlined audience interaction in real-time. Allowing your participants to get involved on a certain topic keeps them engaged throughout the event. Aside from that, you can also use Polls to make better business decisions. Do this with a quick post-event survey, just before the end of your event.

Keep in mind that it’s best to use the poll feature every 15 minutes or so to consistently keep your participants engaged.

Setting up Polls 

There are two ways to enable the Polls feature.

1. Through your RumbleTalk admin panel
2. Logging in as an admin on the group chat itself

First, we will show enabling the Polls feature using your RumbleTalk admin panel.

1. Go to your RumbleTalk admin panel and click Settings, then click Polls.
2. The poll options will show up. Fill in the question and answer boxes, then click Save.
3. View the results in the Polls section by clicking the View Answers button.

Next, this is how you enable it on the group chat.

1. Log in as an admin on your group chat. Then, click the gear icon on the lower left part of the chat and click Polls. Select Create New Poll.
2. After clicking Create New Poll, a prompt will appear. Input your question and four predefined answers.
3. After sending the poll you created, the poll will appear on the screen in the form of a pop-up.

Dynamic sessions with the Moderated Q&A and Polls features

RumbleTalk has been fostering interaction between speakers and audiences. From collecting quantitative feedback to getting to know your attendees, Q&A sessions and Poll questions are a great way to keep your attendees involved in an online setting. By allowing your viewers to ask questions, participate in the polls, and see real-time results, they will feel more valued, therefore increasing the customer experience. 

Get started with a free plan or customize your plan based on the number of attendees, the number of rooms, and the number of administrators you need.

We have a plethora of excellent chat customization options, including chat room sound control. It’s no surprise that, as one of the chat providers on the market, these options extend beyond background images and themes. Of course, the constant beeping of chat messages and sounds are nothing new. We’ve all heard them and are probably annoyed by the constant notifications, which isn’t always easy to turn off—if at all.

Both users and the host of a RumbleTalk chat can silence a chat in which they are participating. Why do you need this feature? It could be anything from the noise being distracting in a quiet environment to being a passive observer who does not want to hear a beep every time a message is posted.

Regardless of the reason, changing your sound notifications in the chat is a breeze.

For admins and chat owners: How to change your sound notifications

It is especially simple for chat owners or hosts. There is a setting in the Multimedia tab that mutes the entire chat for everyone. As a result, no one receives any audible notifications.

Furthermore, administrators have the ability to change the type of sound that everyone hears (of course, only if chat notifications are not muted). There are numerous alternatives. Messages, private messages, phone calls, and user exits can all have their own distinct sound.

All of this is completely optional, and all of those options have a default setting. There is no need for setup unless customization is required. There is even a test-play feature for inexperienced hosts or administrators. Use this when the sounds must be perfect. All of these options, as well as the general mute option, can be found in the Multimedia tab.

The option is available even if the chat is open. So, if a chat room becomes more active than expected, the owner can always mute it later or at the request of a user.

Users can also control the sounds of their chat messages

However, if the owner does not muffle the general chat, a user may still wish to do so.

Silencing a chat is as simple as a click for a user. There is a gear icon in at the bottom of the user’s list. Open the chat room settings and toggle the Sound button. This is especially useful in groups, quiet places such as a library, or when headphones are not available.

In a particularly busy chat, the noises can simply become overwhelming—with a beep for each new message, users may prefer manually checking.

In either case, click again the Sound button to unmute the chat.

Controlling the sound of chat messages in a mobile browser

A mobile chat is similarly simple. RumbleTalk chat rooms are available on a variety of mobile devices, and they, too, have a mute option. You can follow the same steps on the web browser.

This, like the desktop version, can be undone at any time by clicking on the same symbol again. This can be a very useful option, especially on mobile.

Accessing a chat on a phone is often more convenient than bringing a laptop—with over half of Internet traffic already occurring on mobile devices, it’s no surprise chat functions are also very popular there. However, with phones being so prevalent, there are far more situations in which the constant beeping of chat sounds may be an annoyance.

Because not every provider will likely turn off all sounds, this feature can make using the chat much more convenient.

Interested in other features like this? You can send us a message at support@rumbletalk.com to schedule a free demo. If you’re always on the go and want to learn more about the platform, then see our social media pages.