Users can form a sense of community through chat. However, problematic users and spammy content can quickly erode that trust. When you have the option to screen messages, it reduces the negative impact on users and the chat platform.

What is chat moderation?

The act of reviewing and regulating user-generated messages and content posted on a platform to ensure it is not inappropriate or otherwise harmful to the brand’s reputation or its users is known as chat moderation.

What is the significance of screening messages for chat moderation?

A moderated chat room is critical for instilling trust and safety in your app’s social community. Users appreciate the ability to connect with like-minded people all over the world. Companies appreciate how the chat improves engagement and retention rates, ROI, and lifetime sales metrics for their websites. The destructive potential of an unmoderated chat platform, on the other hand, far outweighs any potential benefits.

You also have the ability to control all conversation threads. To easily manage all incoming messages, enable chat moderation. Check which conversation threads are in the moderation queue at a glance and select the ones you want to share with the rest of your attendees.

It can also help create personal connections. Give your users extra assistance by paying close attention to each question. Conduct one-on-one meetings to present your product or service on a more personal level.

Moderating your chat room is critical to ensuring that users have fun and feel at ease while engaging with your app and connecting with others.

Screen messages as an admin

With RumbleTalk’s Moderated Chat, it’s easy to moderate your chat room. It queues all incoming messages. Therefore, no content can enter the chat room unless it’s approved by an admin.

To set it up, all you have to do is sign up. Then, go to General & Logins > Chat Type. Choose Moderated Chat. It’s that easy.

Now, all incoming messages need to be approved by an admin. This further strengthens your chat moderation by letting admins screen messages before they go live.

Take a closer look: Moderated Chat: A live chat feature you never knew you needed

Why the need to screen messages?

• Create a proactive strategy. The result of chat moderation is proactive communication with your attendees. What does this imply? You have the ability to act before anything happens. A moderator in your room can be one step ahead of your participants and prevent them from leaving your webinar or doing anything inappropriate.
• Keep your conversations brief. Overwhelmed by the number of messages that appear in your chat room? Continue your presentation by removing unnecessary threads and avoiding off-topics.
• Reduce the fervor of the debate. Are you concerned that your conversation will become heated? Cool down emotions and defuse heated debates by directly responding to your attendees or simply hiding inappropriate conversation threads.
• Take care of every situation. During your meeting, avoid trolling, provocative comments, and other unwanted reactions. Remove negative feedback from your conversation. As the moderator, you have the authority to remove comments that violate your communication guidelines.
• Conduct one-on-one conversations. During your business meeting, make a separate area for discussing private matters. Send direct messages to your participants or enable the Private Chats to ensure discretion and that no one knows the details of your conversations.

Your chat users deserve a secure environment, we’re here to help!

Whether you’re looking to support existing moderation efforts or are looking for information on how to build an effective solution from scratch, you now understand chat moderation, why you need it, its advantages, and how you can set it up.

When you add a chat moderation solution, protect the time and effort you put into adding a chat feature and provide your users with the fun, safe social experience they deserve.

If you want to know more about the Moderated Chat, then send us a message at support@rumbletalk.com. We can schedule a free demo when you’re available.

This August, we’re releasing five (5) of the most requested chat features by our users. From our upgraded design panel to the new user capabilities, these new chat features will make online communication even easier than it already is.

Most importantly, these new Chat features reflect our continued commitment to creating the best virtual communication experience possible. They allow us to maintain focus on creating more and better options for our community while keeping the chat application running smoothly and securely.

1. Pin Messages On Top

We know how important it is to keep certain messages at the top of your chat list for easy access. With our new Pin Messages feature, you can do just that!

You can use this feature for announcements, chat room house rules, and more. Whatever it is, the message can now be pinned to the top of your chat list for easy access.

2. Edit Your Chat Messages

You’ll soon be able to change your chat messages after they’re sent. This will be a useful feature for fixing typos or for changing your mind about what you want to say. No need to delete and retype everything.

3. New Point-And-Click Design Panel

One of the things we’re most excited about is the brand new design panel that will make creating custom chat designs easier than ever before.

From the shape and size of the chat room to the background, fonts, icons, and more – you’ll be able to point and click your way to a beautiful chat design. Plus, we’ve added some new features that will make the process even more fun and easy.

4. New Chat Skin Designs

We wanted to give our users more options that’ll help you keep your chat rooms looking fresh and updated. So, we’re finally adding a new collection of chat skins! Expect modern, clean, and stylish designs you can instantly use as is, or as a starting template to make it look and feel like your brand.

Furthermore, for advanced users, you’d still be able to customize your chat skins using CSS. This will give your developers the creative freedom to execute the look you want for your chat rooms.

5. New Set Of Emojis

Whether or not you use them, modern communication often involves Emojis or their predecessor, emoticons. They’ve even come to replace slang and acronyms—there’s no need to type LOL when you can simply send a laughing emoji.

As a universally recognized iconography, we now send them as part of our texts. And we all understand. Though they may be just sloppy shorthand at times- some researchers say that Emojis are actually improving our ability to communicate more effectively.

So, we are adding more emojis to your RumbleTalk chats! The new set includes a variety of emotions, so you can express yourself in any situation and liven up your conversations. You can enable or disable any set of emoticons any time.

Want to see new chat features in the next months?

With online messaging being essential in our daily lives, it is important for us that we cover everything our users might need. So, we continuously strive to improve our system to create a smooth experience for all.

We’d love to know more about the things you wish to improve, and new features you would love to see. For suggestions and inquiries, please message us at support@rumbletalk.com.

You can also check our YouTube Page for tutorials, and Facebook Page for more updates!

The recent pandemic has caused us to be inclined to explore digital solutions. So, one thing is a sure bet. Hosting a hybrid event will be the norm in the coming years.

If you’re organizing a large event, you should be aware of the concept of hybrid events. Consider them a mix of physical gatherings and virtual events.

As the world becomes more at ease, there are more options for hosting events. You can host a limited number of attendees at your venue while providing live streams for those who are unable to attend.

What exactly is a hybrid event?

Consider a hybrid event to be the best of both worlds. It combines the rich, engaging experiences of a live event with the reach and convenience of a virtual event. This is now the new standard.

Nearly half of corporate event attendees believe hybrid is the best event format for the future compared to solely in-person or virtual events.

Why are hybrid events the future?

There are numerous advantages to holding hybrid events. In today’s rapidly changing health climate, consumers’ levels of comfort with being with others in a group setting vary. Therefore, hybrid events provide opportunities for those attending in-person or remotely.

This also allows an event to be open to people internationally, rather than just those who live close to the in-person event or have the financial means to pay for the necessary transportation and accommodations.

Of course, hybrid events are not immune to these difficulties. Having a hybrid event requires marketers to focus on managing the various platforms and technologies that enable it. Working with experts on this field can help alleviate this worry.

Another challenge is creating an equally inclusive, engaging, and memorable event experience whether attendees are present in person or virtually. This should be planned by the companies ahead of the event.

Hybrid event examples

It feels like a lifetime has passed since the pandemic began. In that time, the events industry has progressed from completely in-person only to virtual, and now to a hybrid of both.

Hybrid is not only the future; it’s now happening! A quick search for hybrid events reveals the wide range of gatherings that have already occurred this year, as well as the many more that are planned.

To begin with, job fair organizers are a big fan of the hybrid approach. Certain organizers not only organize hybrid events, but also hybrid meetings. These allow jobseekers to participate in interviews from their rooms or smaller areas throughout the venue, while other members can join in private chat rooms.

Familiar with hybrid weddings? Now, you can also invite guests to watch your wedding when they cannot attend. Elev8 Event Group made this wedding special by choosing the perfect location and accommodation, then choosing RumbleTalk as their chat platform for a seamless event.

Key points

Because both in-person and virtual events have advantages, the future of brand experience will be hybrid-centric. In-person events allow attendees to make a more tangible connection, but virtual events make an event more inclusive.

Companies should focus on interaction and engagement for all of their attendees, whether they are in-person or virtual. This will ensure that your future experiential events are more successful than ever before.

Because you want the event to be more than just a virtual conference call for remote attendees, you must plan for success. This includes planning, creating timelines, strategizing, and doing a practice run to ensure the event runs smoothly.

With determination and the expertise of an agency that knows how to create scalable, memorable hybrid events, you can host an interactive, inclusive hybrid event.

If you want to create an engaging hybrid event, get in touch with us to learn more about our experience creating unforgettable brand experiences. We are more than willing to give you a free demo. Send us a message via https://rumbletalk.com/about_us/contact_us/.