Supercharge your chat experience during hybrid events with these tools

Online chat offers several benefits to attendees at hybrid events, such as being able to ask questions and participate in discussions with presenters and other participants in real-time. However, if you aren’t using the right tools, the chat can be frustrating and unproductive.

This guide highlights three tools that will help you maximize RumbleTalk chat during hybrid events. Therefore making the most out of the opportunity to connect and interact.

What are hybrid events?

Hybrid events are those that fall between in-person and online. They usually include a combination of seminar-style talks and networking time.

hybrid events

With so many different ways to engage, hybrid events provide a great opportunity for personal connections to form. This is something in short supply in an online environment.

That said, hybrid events can be difficult to navigate as an attendee. Here are some great ways to support them and supercharge their overall event experience.

Create real-time conversations

Embed a group chat next to your event to give your audience a space to interact. Not only is it an excellent way to build engagement between you and your audience, but it also gives them a venue to ask questions and get responses from each other! It’s essentially their own live chat room that you can monitor and moderate in real-time.

Furthermore, it allows you to reach new audiences, build community, keep attendees engaged and get more sales opportunities. The possibilities are endless!

Attendees who interact in your group chat have a high propensity for being buyers themselves. So, having open discussions about challenges they face and how your solution could be beneficial for them is a great way to increase awareness of your brand, products, or services.

Get people engaged with fun conversational prompts

During a live event or webinar, polls are an easy way to help get participants involved and keep them engaged. You can use polls to ask questions and display results to those in attendance. Moreover, you can simply use them to get people talking about topics that interest them.

polls hybrid events

Polls are also handy for gathering more information about attendees; asking where they’re from, what their background is, etc., is a great way to gauge audience reactions and see if what you’re presenting is on-target.

Here’s a step-by-step guide on how to use polls.

Versatile and fully customizable chat rooms

One of the visions RumbleTalk has is to make the chat rooms fully customizable, both for novice users and professional developers. Our chat comes with pre-made skins and themes you can choose from. And, it has full CSS capabilities. Perfect for when you want to completely personalize your chat to make it look and feel like your own.

This feature allows organizers to take full control over their rooms. They can do this by choosing which elements should be present and where they should be placed on the screen. Furthermore, the easy-to-use design tab eliminates the need for any backend coding, which makes RumbleTalk a super versatile tool to have in your hybrid event arsenal.

Here.’s a video on how to customize your chat using CSS.

Maximize Your Speakers’ Time with Q&A Tools

Moderating a Q&A between your speaker and audience is a great way to create two-way communication during your hybrid events. This makes sure that audience members get answers to their questions.

However, it’s also easy for Q&A sessions to get out of hand. And in fact, most attendees will tell you that poorly moderated Q&As can actually be worse than no Q&A at all.

Use the Moderated Chat to keep your event running smoothly. This chart type allows you to ap[prove or reject messages, or questions before it goes live. You can also mute all users, ban spammers, and slow down the chat as needed.

Supercharged networking experience

Easily add value and connect with your virtual attendees. How? Just embed a powerful chat plugin beside your hybrid events.

Our tip is to encourage all of your panelists and speakers to use the chat room while they’re speaking so you can have an immediate conversation. It’s more engaging rather than just watching the event without any interaction.

Go ahead and get your free chat now! We’d also be glad to help you set up for your next event, just email us at support@rumbletalk.com.

Creating interaction within a community: do’s and don’ts

Online community communication in a large group can be a roller coaster of emotions. It can be both intimidating and empowering, as well as frightening and exciting. Establishing group rules is one helpful way to navigate large group online community interaction.

Rules differ from one community to the next, but there are a few universal ones that can be applied to communities in all industries. Here are the do’s and don’ts when communicating with a community.

DO accept new members.

As with all successful communities, accepting new members is a must. However, make sure that you screen each member to avoid spam or trolls. It’s also important to not expose your community to harmful individuals.

For this, you can enable the Guest login or let them register in the group chat.

social chatting

DO NOT ask them to introduce themselves if they are uncomfortable.

When you welcome a new member, don’t go overboard. Once a new member enters the chat, there can be a welcome message. This welcome message can include how they can introduce themselves or have fun in the chat room.

DO make ‘house rules’ for communication.

interaction

In the welcome message stated above, this can include house rules or chat rules. Let the community know what’s good or bad. Talk about this or that. Admins, or moderators, will be eyeing the chat from time to time. Therefore, they can make sure that the chat rules are implemented and followed.

DON’T say “anything goes,” because you’ll be sorry later.

As an admin, you are tasked to watch over the community chat. Interactions in the community can be a lot. So, there may be times that admins will allow everything to happen in the chat room. This leads to an array of problems.

To avoid this, stand firm on the chat rules. Community interaction is good, but only if it helps the community.

DON’T let your community devolve into a spam forum.

Since you’ve opened your community to the public, there’s a higher chance that spammers or trolls may enter the chat room. Even if you have the right intentions and chat rules, there are still people that will disregard them. As a countermeasure, disconnect or ban persistent users that go against the chat rules.

As an admin, you can easily kick them out of the chat room temporarily or permanently, depending on their attitude. For non-admin users, they can ignore messages by clicking on a spammer’s or troll’s username. By doing this, you will also keep your community safe.

Community interaction is hard but worth it

There is no single code to crack when it comes to community engagement and interaction. Every audience is unique, and companies and individuals must learn what works best through trial and error. The process can be difficult, but it can also be a lot of fun. It forces you to be creative all the time. It’s not one size fits all. Sometimes, one strategy will work, but the next time, it won’t. That’s the process of community interaction. As a result, you must constantly try new things and be willing to fail.

The do’s and don’ts shown here are just tip of the iceberg. Once you create a community or join one, you’ll be discovering more. Therefore, when that time comes, you must be prepared with the tools and features that you can use.

If you need to create a community, then contact us for a free demo. You may send an email to support@rumbletalk.com and we’ll cater your request. For simple ideas and tips about creating a community platform, then you can visit the blog and read some articles.

5 Ways to Approach your Clients in a Private Chat

Private chats are one of the most popular types of chatrooms in almost any industry. Whether you’re a budding entrepreneur with big plans and big dreams, or you’ve been in business for a while, a private chat is a convenient way for you and your business partner or client to close deals on your own virtual space. In addition, they are completely secure and can only be accessed by those you’ve chosen to give access to.

Find out how RumbleTalk’s Private Chat keeps up with the latest trends on how to connect and socialize.

What exactly is a private chat?

The Private Chat enables you to have your own one-on-one conversation with other people who are interested in the same niche or topic as you. Instead of discussing it in a general group chatroom with all the distractions and noise, you can use private chatrooms. Furthermore, RumbleTalk allows you to have as many one-on-one private conversations as you need at the same time. Anyone can initiate a private chat with anyone on the list of online users (as long as it’s enabled).

5 Private Chat functions that can help you connect with your client

Here’s what Private Chat can do for you. It’s designed specifically for networking and private conversations.

Make video and audio calls to close a deal

Make each conversation more personal by using this feature, which is free and requires no installation.

In a Private Chat, anyone can initiate a call. Be it an audio or video call, as long as it’s in the Private Chat, it will go through.

Companies can use this to close a deal with clients when they’re already finalizing all the details of the contract.

Customize the chat room design for your branding

For companies, it’s important to keep up with the trends. Therefore, it’s good to change the appearance of your chat room to match your company, any event, brand, or holidays.

RumbleTalk has an array of skins for simple customization. There are also advanced design options for companies that have developers and can do CSS.

Present your product or service with the help of PDFs, PPTs, and Docs

chat platform

In connecting with clients, presentations are usually done to market the product/service. Simply click on the paperclip icon at the bottom of your chat box to share photos, videos, documents, PDF files, PowerPoint presentations, links, and more.

Utilize YouTube videos to market your product

Maybe your company has a YouTube channel and you want to share it with a client. That’s no problem with RumbleTalk Private Chat.

When you link a YouTube video, the chat room embeds it. There’s no need to go to another tab or open a new window.

Talk in various languages and connect with global clients

If you have an international company, then it’s no suprise that you’ll be talking in multiple languages. RumbleTalk supports 36 languages, which you can use and switch between in real-time. This means that the characters for supported languages will appear correctly in the chat room.

Configure your RumbleTalk Private Chat

To get started, sign up for a free account, select Private Chat, and then click on the user you want to talk to. If you need a step-by-step guide to creating your free account, click here.

Go to the settings and copy the provided one line of code if you want to integrate the Private Chat into your own website. Finally, copy and paste it into the back end of your website.

RumbleTalk offers a free plan. However, if you require more seats, administrators, or keywords, we would be happy to tailor a plan just for you! If you need assistance with a personalized plan or would like to begin with a demo from our support team, please contact us at support@rumbletalk.com.