To improve communication and collaboration, businesses have turned to using chat programs on their websites for interactive meetings. However, most of them are unmoderated, meaning that anyone can join the chat at any time without your permission and make inappropriate remarks or spam the chat with unnecessary messages, without being reprimanded.

So, you may want to consider using RumbleTalk’s Moderated Chat instead for your business meetings in order to encourage participation and get your attendees more involved in the conversation.

Here’s what you need to know about this fantastic chat type that can help you facilitate healthy, interactive meetings in no time at all!

What is a Moderated Chat?

A Moderated Chat is a group chat with a designated administrator. This person controls specific features that help facilitate discussion.

One of the most useful tools of an admin is the ability to approve or reject messages before they go live. He or she can also create polls, host question and answer sessions, and, export the chat transcript. Furthermore, the admin can also muting individuals in a chat if you want the spotlight to be on your announcement. This makes it easy for your business to host a safe and healthy conversation throughout your platform.

For instance, in an online event setting, the administrator can be the event organizer, where they can facilitate a Q&A session. During a meeting, the administrator can be the secretary, where she can create a poll to ask for feedback from the group. In a big online convention with thousands of users, the administrator can mute everyone, all at once, to have them focus on the announcement or program.

Moderated Chat vs other chat types

The Moderated Chat has all the functions of a Social Chat. Some of these are creating multiple chat rooms, sending multimedia files, and making video and audio calls. You also have the access to the following features: InText Keywords, Mentions, chat customization and adding a welcome message. Learn more about these tools here.

Features and Functions of a Chat Administrator for interactive meetings

What sets the Moderated Chat apart is the feature of an Administrator. Check them out below.

1. Polls – Perfect for getting discussion ideas or post-event surveys
2. Q&A Sessions – Allow users to participate by giving them the power to ask questions
3. Export Transcript – Save a copy of your chat history for post-production analysis or simply just for a backup file
4. Mute Everyone – Turn the spotlight to your program or announcement by muting everyone in the chat for a certain period of time
5. Clear Chat History – Individually delete messages by clicking on the trash bin icon beside each message. Or delete everything at once using your admin panel
6. Disconnect or Ban Users – Limit the spam and manage conflicts in your group chat. Do this by removing the user’s IP address or simply by disconnecting a user

Other features that make RumbleTalk unique

1. HTML5 – Your Moderated Chat will work on any browser. It can also be easily customized to fit your website’s design because they are built with HTML5.
2. WebRTC – Make live audio and video calls without having to install anything, thanks to the latest WebRTC technology!
3. Restful API for easy integration – Conveniently embed this powerful chat platform on your site using our add-ons, integrations, and chat plugins. Available for WordPress, Wix, Joomla, Angular, and React.
4. RumbleTalk Pages – Perfect for those who don’t have their own website or event page. You can create your own mini-website using the RumbleTalk Pages.

Set up your RumbleTalk Moderated Chat

To get started, simply create your free RumbleTalk account. Then follow these steps:

1. Go to Settings > General & Logins.
2. See the list of chat types available. Choose Moderated Chat.
3. Time to add your Administrator by selecting Settings > Users.
4. Click Add new user and type all the details needed such as username and password.

5. Choose if they will have room-only access or global access.

If you need to customize your plan, set up a demo call, or discuss anything else, send us a message at support@rumbletalk.com. We’d be glad to help you set up your interactive meetings!

A Moderated Chat for healthy, interactive meetings

The Moderated Chat is a smartly-designed tool that will make your interactive meetings and live events more organized. By creating a positive environment for communication, you will help establish trust between team members. And finally, foster a thriving community day in and day out.

Social chats are one of the most underutilized tools in the modern virtual event planner’s toolkit. But, having a social chat is also one of the biggest payoffs in terms of engaging attendees and helping you plan your event.

When it comes to conferences, meetings, and webinars, it’s not enough to just have great content anymore. Today’s virtual event attendees expect more. Users want to be able to interact with you, your speakers, and other attendees while they’re watching the live stream or during breaks in the webinar. A key way to do this is to incorporate RumbleTalk’s Social Chat feature into your virtual event strategy.

At RumbleTalk, we believe that your Virtual Event shouldn’t only be engaging while it’s live. Moreover, it should give your audience something they can take away and share with their community when it ends as well!

What is a Social Group Chat?

Social Chat is one of the 6 Chat Types that RumbleTalk offers. It is a public group chat where everyone is free to join the conversation. Everyone in the chat can talk to each other. Perfect for exchanging ideas in a community, open discussions in a virtual event, or simply a group chat within your business website where people can hang out.

Although it’s a public space, it is fully encrypted, meaning it’s completely safe, secure. So, you can assure your participants that every conversation is within a healthy virtual space.

Features and Functions

Social Chat is brimming with all the engagement tools you will need. Check them out below:

1. Multiple Social Chats – Create one or more social chat rooms for communities with multiple, simultaneous conversations or those with managing more than one online community.
2. Customize your Social Chat – Personalize your chat based on your website or event theme. There are default skins available, or you can use CSS to completely change your chat room’s to look and feel.
3. Add a Welcome Message – Add a message pop up to warmly welcome your audience once they enter the room.
4. Moderated Q&A – Further improve the interaction between you and your audience by allowing them to ask questions in the chat.
5. Video and Audio Calls – Aside from sending text messages, you can also make video and audio calls in the chat without having to install anything.
6. Mentions – Tag someone in the chat to get their attention.
7. Keywords – Turn words into links that will lead your audience to the designated webpage, downloadable file, online form, video, and more.
8. Play Youtube videos – Just paste the video link into the chat and anyone can watch it from there.
9. Multimedia Sharing – From documents and presentations to photos and video files, conveniently share anything in the chat.
10. Polls – Let your participants weigh in on the topic by getting their opinion through this feature.

Other features that make RumbleTalk unique

1. HTML5 – Our chats are built with HTML5, which means the chat will work on any browser and can be easily customized to fit your website’s design.
2. WebRTC – We use the latest WebRTC technology to make live audio and video calls possible, even without extra plugins, installation, or add-ons.
3. Restful API for easy integration – Seamlessly embed this powerful chat platform on your site using our integrations, add-ons, and chat plugins. Available for WordPress, Wix, Joomla, Angular, and React.
4. RumbleTalk Pages – If you don’t have your own website or event page. You can use RumbleTalk Pages to create your own, personalized mini-website.

Set up your RumbleTalk Social Chat

To get started, simply create your free account, choose Social Chat, invite your audience, and you’re good to go! If you need a detailed guide, here’s the step-by-step instruction on how to set up your account.

You can also opt to embed your chat room on your website. From the chat settings, just copy the provided one line of code and paste it into your website back end.

If you need to customize your plan, set up a demo call, or discuss anything else, send us a message at support@rumbletalk.com.

Group chat for engagement and interaction in your communities

One of our goals has always been to help businesses add more value and interactivity to their websites and events. That’s why we created RumbleTalk Social Chat—it enables you to engage online attendees while they are still logged in and engaged on your virtual event. Furthermore, it also facilitates multiple conversations among groups of people that might not otherwise have a chance to connect. This makes it truly a perfect way to improve your audiences’ overall experience.

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In the past, online consultation is not our first choice for people who needed professional advice. We usually have to book a physical visit with a doctor, lawyer, or other professional. Nowadays, they can consult with professionals in the comfort of their homes. 

RumbleTalk has been the bridge between a professional and a client in terms of online communication. We do this with Expert’s Chat. This chat type serves as an online private consultation room that offers clients the opportunity to chat with experts in different fields. This service is designed for people who want to get expert advice but can’t afford it, don’t have time for it, or live a hundred miles away. 

Seamlessly embed the Expert’s Chat into your website, podcast, or community page. And then, you, the “expert,” can create a virtual chat room where you can have a one-on-one conversation with your clients. As the owner of the Expert’s Chat, you can message as many users as you want, simultaneously.

Here are 4 features you can maximize during your online consultation.

Share anything: Documents, images, videos, and more

Add visual materials to your conversations by sharing any type of file, image, video, links, or emojis to the chat. Using RumbleTalk’s file-sharing tool, the expert and the client can just click the paperclip icon at the bottom of the chat window and choose the file they want to share. This is perfect for when you need a visual aid for an easier explanation, videos for tutorials, links to your forms, and so much more.

Play YouTube videos directly in your online consultation

Unlike other chat platforms, RumbleTalk allows you to embed the YouTube video directly into the chat room. This removes the extra effort to transfer to another window. Given this, the expert and the client can conveniently watch the same video together while discussing it. 

To do this, just copy the URL of the Youtube video or Vimeo videos you want to share, then paste and send it in to the chat.

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Save time when you turn words into links with Keywords 

RumbleTalk Keywords (InTEXT) identify specific words and dynamically turn these words into links. The links can be redirected to any webpage, downloadable files, online documents, presentations, spreadsheets, PDFs, videos, and more. This feature saves you time and the extra effort to copy and paste each information you use on all of your clients.

Make your online consulation more personal with video or audio calls

Aside from sending text messages, you can also make video and audio calls in the chat without having to install anything. This feature makes your consultations personal since you can speak face-to-face and easily identify visual cues. In turn, this will lead to a superior level of engagement and a stronger relationship with your clients.

Efficient, affordable, and engaging online consultation

A personal visit from a client might be the ideal way of doing your consultations. But, using the right tools, an online session can be just as effective. So, RumbleTalk made sure that reaching out to your client is now more convenient than ever with the Expert’s Chat.

Get the Expert’s Chat, along with other chat types now! Available on a free or paid plan. It’s a truly remarkable international communication platform for all businesses, organizations, and professionals. It is built with video and private messaging at the core of its features, allowing organizations to share information in cutting-edge ways and bridge the gap between businesses and clients.

Send us a message at support@rumbletalk.com for a free demo call!