A Helpful Guide for Event Chat Pricing

Organizing a big event? If yes, how many seats do you need and how much it will cost? Some event organizers do not know how to calculate or gauge concurrent users. You would need to inquire if you wanted a large number of seats for your event chat.

Big events have different criteria to consider than holding small events. As such, we have made a pricing plan to know how many seats you need for events like these.

What are the different event chat pricing models?

At RumbleTalk, we offer 3 pricing models, going from small to large events. Here are the pricing models and examples where you can use them.

  1. Free – Great for trial and personal use. Give the chat platform a try. Then, if you like what you see, upgrade your plan.
  2. Professional – Great for small events and community gatherings. The professional plan offers a minimum of 50 seats and a maximum of 800 seats. If you have a large number of chatters, e.g., live streams, web events, radio streams, etc., then this is the perfect plan.
  3. Enterprise – Great for big company events and large communities. The enterprise plan is a customized plan for customers that need more than 800 seats. If you opt for this plan, then you get all the features of the free and professional plans. Also, you get special features that are not included in the two plans above.

NOTE: Seats means the number of simultaneous users in all of your chats (you can create one or many rooms).
Note, anyone viewing your chat at the same time counts as one seat.

Features included in premium plans

social distance

Not all plans have the same features. However, there are features that every plan has. Here’s a list of the features that every RumbleTalk user can enjoy.

  • Different chat types – Enjoy chatting with your users through private chats or social chats available in the admin panel.
  • REST API and Login SDK – Integrate your chat with your userbase and let your users log-in automatically.
  • Hosted group chat – The chat is available for both mobile and web browsers as it’s purely web-based. No download needed.
  • Customize your settings – Freely design your chat the way you want it and change the settings anytime you like.
  • Monetize your chat – Get paid through in-chat payment capabilities such as collecting donations/tips, sending payment requests, and paywall.
  • Share documents and images – Send any Word, Excel, or PPT file directly in the chat. You can also share images, selfies, and embed YouTube/Vimeo videos.
  • Login options and single-sign-on feature – Use Facebook, Twitter, and Guest log-in options or connect your userbase through login SDK.
  • No messages limit – Any user can send unlimited messages in the chat room.

How to measure how many seats you need for an event chat?

One thing that you need to understand in gauging the number of seats that you need is that the number of participant seats refers to the number of simultaneous chatters that can be in the chat at a given time.

Based on experience, only 10-20% of registered users normally jump into the chat at the given moment. Let us say you have 1000 registered users who have signed up for your event. Normally, only 100 to 200 people come in together at the same time.

If you need an idea of how many seats you need for an event, you may contact our support team to assist you and help you understand better. Otherwise, you can check out the plan through the Upgrade page.

In there, you will see how much it will cost you and how many rooms, admins, and participants can enter your event chat after upgrading. If you already know how many simultaneous users will join your event, then you can go ahead and buy the plan you need.

If not, then you can have a chat with us and we will give you the pricing and an idea of how many seats you need, especially if it’s a large event.

Subscribing for a longer period of time means discounts

We also offer monthly and yearly subscriptions. Therefore, if you plan to have a long-term event or use it as a website chat, then you can opt for a longer subscription. There are also discounts for longer contracts.

If you have any issues with your chat, contact us or see the knowledge base. You might find an answer there.

Follow us on our Facebook and Twitter pages to get updated with the latest news and updates. So, what are you waiting for? Sign up now and start with a free account to try the different features.

RumbleTalk partners up with Dacast Live Stream platform

RumbleTalk and Dacast have formed a partnership. With this, you can now use RumbleTalk as your chat platform alongside Dacast live stream platform.

It is very easy to set-up and you’ll also have access to a live chat platform that you can use simultaneously with your live stream.

In this article, we’ll show how you can use RumbleTalk as your live chat platform for your Dacast broadcasting event and the easiest way to do it.

Who is Dacast?

Dacast is a high-quality live streaming and video hosting platform for businesses and organizations. As a live streaming and video hosting platform, they have one of the most competitive pricing in the industry.

Since its launch in October 2010, they have been providing OTT services to various clients and it has made them known ever since.

RumbleTalk + Dacast = live streaming platform giants

Since RumbleTalk is a chat platform (group, private, social chat) that you can use to connect with your audience, partnering it up with Dacast makes any live event unstoppable.

You now have the option to chat with your audience while live streaming. It lets you hear your audience’s opinions, comments, and suggestions. Not only does it end the one-way communication, but it also enables two-way communication between you and your audience.

How do you integrate RumbleTalk with Dacast?

Before you start with anything, make sure that you already have your RumbleTalk and Dacast accounts.

Here are the steps that you need to follow.

  • Go to your RumbleTalk admin panel then click on the Embed tab.
  • On the embed page, click Get Code.
  • Copy the given code and paste it anywhere you want to appear on your website.
virtual events

  • Go to your Dacast account. Click Live Streams.
  • Next, click Create Live Stream.
live stream
live streaming platform

  • Create a title, choose your audience, and click Create.
  • Then, copy the JavaScript embed code from the sharing section of your Dacast live stream setting.
live streaming platform

In the next section, you will see how it will appear on your website.

Different display options

There are two display options that you can choose when integrating RumbleTalk and Dacast on your website.

The first one is a side-by-side video and chat display (see sample code here).

A two-panel display will be integrated on your site, showing the live streaming platform and chat platform beside each other.

live stream

The second one is a stacked video and chat display (see sample code here)

A pair of stacked panels will be integrated on your site, showing the live streaming platform on top of the chat platform.

product q&a

You may also find these steps in our knowledge base article: Integrate RumbleTalk Group Chat with Dacast Live Streaming

Dacast live streaming platform partnership with RumbleTalk

The integration with both platforms is that simple. It’s easier to connect with your audience when you have both chat and live stream platforms on your site.

Even better, you can choose from two displays. This depends on what you need for your site or what display you prefer to conform to your site’s theme.

Top reasons to use a hosted group chat on your site

Chat software is out; hosted group chat is in. Over the years, webmasters have changed the way they use chat rooms. The word chat room is a thing of the past, and now group chat is the trend.

In the past, you needed to install chat software to chat on your site. However, this was a huge task. It involved downloading, configuration, installation, and maintenance of the group chat.

Since group chat was introduced, there’s no need to download chat software anymore. There are better and simpler solutions if you wanted a chat on your site. Using a hosted group chat service (cloud) is much easier these days.

Why the change?

Since chat software still needs downloading and all that maintenance, it saves you time and money when you opt for a hosted group chat. When you still rely on chat software, you waste space on your site and you would have to troubleshoot every little issue that happens. That isn’t the case with a hosted group chat.

Also, hosted group chats don’t have any downtime. Maintenance is real-time and it doesn’t affect users.

Case Study: A Webmaster’s Real-Life Horror Story

This is an email from one of our customers. He previously used a chat software on his website.

During his live event, he was forced to stop the chat, causing him to lose potential customers and reputation. Read his email as follows:

I installed a chatroom software script and used it for a 2-hour broadcast.

There were 6 people on the chat and maybe 20 messages in total were exchanged. 

Within a short period, my hosting company took my entire site down because 

they said the chat function was creating 20,000 queries per minute

and that it was using all the system resources of the server. Also, it 

was not obvious to me how to uninstall the script and I had to get my 

developer to fix it.

Can you imagine this happening to you? Just one issue and all will come crashing down. Don’t make the same mistake.

So, how can you avoid experiencing this firsthand? In this article, we will discuss how to avoid this and why you should transition to a hosted group chat.

Web hosting companies prefer hosted group chats

A web hosting company controls all websites on a server. This server usually has thousands of websites. Therefore, hosting companies want to maximize this and want to install as many sites as possible into a single server.

Web hosting companies don’t like chat software. Why? It’s because they take up more space and memory. Using chat software consumes more CPU memory than you can imagine. So, the web hosting company has to put more of its resources into that particular website.

Just like the example above, chat software on one website could slow down the entire server because of all the resources it’s using. This means that thousands of sites could go down just because of one site with chat software.

Using a hosted group chat service lets you avoid this. Since the hosted group chat does not run on your site and is manned by another server, it will not affect your website directly.

Chat software can cause a lot of problems for your website, your overall business and reputation, and your web hosting company.

Chat software versus hosted group chat pricing

events

When calculating the costs of chat software, here is the list of things that you need to take into account.

  • Chat software package 
  • Additional servers depending on the number of chat rooms
  • Installation and maintenance of chat software (you will most likely need to hire a developer)
  • Configuration of a new server and migrating current software to accommodate chatters

In contrast, if you use a hosted group chat, it’s easier since you can simply integrate it on your website.

forums

All you need to do is add a few lines of code into your HTML. If you want to take it down, you can simply erase it from your HTML. It’s that easy!

There may be a time that you want to upgrade your chat room. When that happens, you can upgrade anytime. You can also do it yourself without needing another person to do it for you.

You can choose what you want to upgrade. Unlike in chat software, you will upgrade everything.

Chat software slows down your website

When you install chat software on your site, chatters will use the server to communicate (e.g., CPU and memory). The resources used to operate your site will be spread a bit thinner to accommodate the chat software and make sure it functions properly. So, other parts of your website will run significantly slower.

In comparison, a hosted group chat does not share your website resources. This means your resources will only be distributed to other components of your website to keep it in its fastest state.

Since it is separate from your website, this erases all the problems you will encounter using chat software.

Where you can get a hosted group chat

hosted group chat

Even though it’s a separate entity from your site, a hosted group chat can still be seamlessly integrated into your site. With different features, you can customize your chat’s design and incorporate it with your site’s theme.

When you consider the aforementioned reasons, it’s not that hard to choose between the two. Get a hosted group chat now!