The recent pandemic has caused us to be inclined to explore digital solutions. So, one thing is a sure bet. Hosting a hybrid event will be the norm in the coming years.

If you’re organizing a large event, you should be aware of the concept of hybrid events. Consider them a mix of physical gatherings and virtual events.

As the world becomes more at ease, there are more options for hosting events. You can host a limited number of attendees at your venue while providing live streams for those who are unable to attend.

What exactly is a hybrid event?

Consider a hybrid event to be the best of both worlds. It combines the rich, engaging experiences of a live event with the reach and convenience of a virtual event. This is now the new standard.

Nearly half of corporate event attendees believe hybrid is the best event format for the future compared to solely in-person or virtual events.

Why are hybrid events the future?

There are numerous advantages to holding hybrid events. In today’s rapidly changing health climate, consumers’ levels of comfort with being with others in a group setting vary. Therefore, hybrid events provide opportunities for those attending in-person or remotely.

This also allows an event to be open to people internationally, rather than just those who live close to the in-person event or have the financial means to pay for the necessary transportation and accommodations.

Of course, hybrid events are not immune to these difficulties. Having a hybrid event requires marketers to focus on managing the various platforms and technologies that enable it. Working with experts on this field can help alleviate this worry.

Another challenge is creating an equally inclusive, engaging, and memorable event experience whether attendees are present in person or virtually. This should be planned by the companies ahead of the event.

Hybrid event examples

It feels like a lifetime has passed since the pandemic began. In that time, the events industry has progressed from completely in-person only to virtual, and now to a hybrid of both.

Hybrid is not only the future; it’s now happening! A quick search for hybrid events reveals the wide range of gatherings that have already occurred this year, as well as the many more that are planned.

To begin with, job fair organizers are a big fan of the hybrid approach. Certain organizers not only organize hybrid events, but also hybrid meetings. These allow jobseekers to participate in interviews from their rooms or smaller areas throughout the venue, while other members can join in private chat rooms.

Familiar with hybrid weddings? Now, you can also invite guests to watch your wedding when they cannot attend. Elev8 Event Group made this wedding special by choosing the perfect location and accommodation, then choosing RumbleTalk as their chat platform for a seamless event.

Key points

Because both in-person and virtual events have advantages, the future of brand experience will be hybrid-centric. In-person events allow attendees to make a more tangible connection, but virtual events make an event more inclusive.

Companies should focus on interaction and engagement for all of their attendees, whether they are in-person or virtual. This will ensure that your future experiential events are more successful than ever before.

Because you want the event to be more than just a virtual conference call for remote attendees, you must plan for success. This includes planning, creating timelines, strategizing, and doing a practice run to ensure the event runs smoothly.

With determination and the expertise of an agency that knows how to create scalable, memorable hybrid events, you can host an interactive, inclusive hybrid event.

If you want to create an engaging hybrid event, get in touch with us to learn more about our experience creating unforgettable brand experiences. We are more than willing to give you a free demo. Send us a message via https://rumbletalk.com/about_us/contact_us/.

There are numerous options for online chats available. Each chat platform has its own set of functions and features that you can integrate into your website or blog platform, such as WordPress.

With so many options to choose from, it can be difficult to know which features you’d need. Some of which you might not even consider features in and of themselves are the most important so that you can provide the best customer service to your clients.

To assist you in decision making, we’ve compiled a list of five features that your chat platform must have to provide the best customer service and evaluate its performance.

1. Design flexibility

Although some chat tools are free, they may have limited options for interface personalization. You won’t be able to imprint your brand’s identity on the chat. Or, your customization options will be limited. If you decide to upgrade from a free to a paid account, they will almost certainly offer you the option of customizing the chat’s appearance. If you decide to upgrade from a free to a paid account, they will almost certainly offer you the option of customizing the chat’s appearance.

Although the prospect of paying less or even not paying at all can be appealing, not being able to personalize your online chat could undermine your potential client’s confidence in your firm. This is why having the option to customize them is one of the key features of chat platforms.

2. Customers can chat anytime

Your visitors do not have to go without customer service even if you are not open. Some platforms shut down the chat completely after hours, but others allow you to keep it running even if your client does not receive an immediate response. That is why using a chat platform that allows messages to be sent outside of working hours is a great idea.

When no one is available to answer your clients’ questions, you can leave it offline and then respond the next day. Or, you can arrange for the messages to be sent to an email address. You can even do both if you want.

3. Deal with multiple clients at the same time

There’s no point in ditching the phone for an online chat if one of its most valuable features isn’t available: dealing with multiple clients at once. If a chat platform does not support this, it makes no sense to use it. Clients will be left waiting for the same amount of time they would if they called a call center or support.

4. Mobile and tablet friendly

With the majority of internet use shifting away from computers and toward mobile devices, not having mobile support is no longer an option. Using a mobile and tablet browser allows you to handle requests even when you’re not near a computer. This increases the flexibility of your customer service.

5. Backup conversations

Finally, conversation backup is a critical feature of an online chat platform. While the tools mentioned above allow you to quantify your customer service, backup serves two purposes. It analyzes the quality of your customer service and protects you from unwanted visitors.

With the RumbleTalk online chat platform, you can export your chat history. This feature is so important that you shouldn’t even consider an online chat platform that doesn’t offer it. By doing so, you would be putting your company at risk.

RumbleTalk chat platform covers all these features, and more

After reading this article, you’re fully aware of the features that your chat platform must have to be a true success. RumbleTalk offers all of these features in one platform. If you want to start using a chat platform on your website right away, try RumbleTalk for free! To begin, click here.

For a free demo, you may also send a message at support@rumbletalk.com.

RumbleTalk is proud to offer our clients the best solutions that combine technology and event management to produce measurable results. Having recently added a job fair company to our ever-growing list of clients, let’s take a quick look at how they used our platform to boost their outreach and audience engagement.

The highlight is the companies

The recent job fair connected students and recent graduates with job and internship opportunities with some of the world’s most recognizable corporations. This event was organized to connect job seekers with influential companies, which had virtual booths staffed by recruiters/moderators.

With the ability to apply for jobs on-the-spot, job fair attendees interacted with HR personnel/chat agents to discuss any questions they had about available positions, required skill sets, and qualifications.

“The chat rooms were great as we had no problem in connecting with the job seekers. All we had to do was wait for them to enter the chat room and instruct them on what to do next. We used the Expert’s Chat in one of our booths. It was life-changing. The well thought out interface was great. Job seekers were not intimated and were a nice touch.”

Hassle-free registration

To keep the event audience relevant and attract thriving professionals, the registration process required interested guests to register using an email address. So, it was encouraged to use a .edu email address to confirm that these are fresh graduates. This established that the right kind of talent was invited and apply for internships and jobs. This also gave them access to a pool of opportunities that would prepare them for career challenges.

“We had job fairs in the past. Lots of attendees were coming in and out. In this event, we wanted to keep track of our potential hires. By leaving their emails, we would have no problem communicating with them even after the event.”

Multiple chat rooms for job fair booths

What sets the job fair apart from others is that the most sought-after employers hosted live webinars to connect, communicate, and answer job seekers’ concerns that would otherwise take a long time to address.

Furthermore, RumbleTalk can be configured to have as many chat rooms as you require. The organizers of this event set up 200 chat rooms that served as online booths for the companies and private meeting rooms for interviews.

By establishing this, job seekers gained access to a variety of employers and opportunities all at once. They were also able to converse with multiple companies in one virtual space without leaving any sessions. Moreover, employers can contact as many candidates as they want.

“Having the ability to add multiple chat rooms was phenomenal! We had candidates lined up, but it did not take long to cater them. So, this made it easier to have a one-on-one conversation and get a feel of the candidates’ personalities and what they can bring to the table.”

Final thoughts about using RumbleTalk chat for online job fair platforms

The company was able to create a memorable event. With mutually beneficial outcomes for recruiters and job seekers alike, the job fair was a success. It’s all thanks to an outstanding pool of employers providing an excellent set of jobs and internships.

It was a natural choice to use the RumbleTalk chat room to discuss career opportunities at an online job fair. It increased engagement and enabled employers to contact hundreds of high-quality candidates around the world.

If you intend to host a virtual job fair or similar events alongside a RumbleTalk chat room, then contact us at support@rumbletalk.com for a quick demo.

You can also register now and see the features for yourself.