When running a virtual event, a business meeting, or a community gathering, it is important that we capture the unfiltered thoughts of our audience in real-time through Q&A and Polls sessions. This will encourage audience participation, create an interactive environment, and help you gain valuable insight for your next move.

No wonder why the Moderated Q&A and Polls feature are two of the most used live chat features in the virtual world, because they significantly make every session more dynamic. And, they make the audience feel more involved even without physical interaction. Looking at it from the organizer’s perspective, these powerful tools are a huge help in aiding decision-making and ensuring that everybody’s voice is heard when planning for the future direction.

RumbleTalk equips you with the right tools to perform the Moderated Q&A and Polls functions efficiently and seamlessly. Also, these features are designed with simplicity and ease of use in mind. Quickly jump into your Q&A and Poll sessions at a live meeting in just a few clicks. 

Inclusive, two-way communication using the Moderated Q&A Chat

Create an open environment where everyone in the chat room has a chance to have their question heard. You can do this by enabling the Moderated Q&A Chat, which will definitely make your presentations even more engaging and inclusive.

This function may be particularly useful in a virtual business conference, workshops, trade shows, class, podcast, or any type of event where there is two-way communication between the organizer and the participants.

Set up your Moderated Q&A Chat

1. Go to the Admin Panel, and choose Moderated Chat as your chat type
2. Appoint an administrator who will serve as the moderator of your chat room. He or she will have full control over the functions of the Moderated Chat, which includes approving and rejecting a message before it goes live. To do this, go to your Admin Panel, then click Users, and add a new user.

Choose admin for rooms if you want your moderator to have access to a specific chat room only. Or, choose admin that has global access to authorize them to function as a moderator across all the chat rooms.

3. After appointing your admins, you can now ask your questions to your audience. Your moderators can filter the questions, and choose which one to approve before it goes live. Only approved questions will be seen by your audience. 

A fun, engaging way to get real-time feedback through Polls

Polls provide a streamlined audience interaction in real-time. Allowing your participants to get involved on a certain topic keeps them engaged throughout the event. Aside from that, you can also use Polls to make better business decisions. Do this with a quick post-event survey, just before the end of your event.

Keep in mind that it’s best to use the poll feature every 15 minutes or so to consistently keep your participants engaged.

Setting up Polls 

There are two ways to enable the Polls feature.

1. Through your RumbleTalk admin panel
2. Logging in as an admin on the group chat itself

First, we will show enabling the Polls feature using your RumbleTalk admin panel.

1. Go to your RumbleTalk admin panel and click Settings, then click Polls.
2. The poll options will show up. Fill in the question and answer boxes, then click Save.
3. View the results in the Polls section by clicking the View Answers button.

Next, this is how you enable it on the group chat.

1. Log in as an admin on your group chat. Then, click the gear icon on the lower left part of the chat and click Polls. Select Create New Poll.
2. After clicking Create New Poll, a prompt will appear. Input your question and four predefined answers.
3. After sending the poll you created, the poll will appear on the screen in the form of a pop-up.

Dynamic sessions with the Moderated Q&A and Polls features

RumbleTalk has been fostering interaction between speakers and audiences. From collecting quantitative feedback to getting to know your attendees, Q&A sessions and Poll questions are a great way to keep your attendees involved in an online setting. By allowing your viewers to ask questions, participate in the polls, and see real-time results, they will feel more valued, therefore increasing the customer experience. 

Get started with a free plan or customize your plan based on the number of attendees, the number of rooms, and the number of administrators you need.

We have a plethora of excellent chat customization options, including chat room sound control. It’s no surprise that, as one of the chat providers on the market, these options extend beyond background images and themes. Of course, the constant beeping of chat messages and sounds are nothing new. We’ve all heard them and are probably annoyed by the constant notifications, which isn’t always easy to turn off—if at all.

Both users and the host of a RumbleTalk chat can silence a chat in which they are participating. Why do you need this feature? It could be anything from the noise being distracting in a quiet environment to being a passive observer who does not want to hear a beep every time a message is posted.

Regardless of the reason, changing your sound notifications in the chat is a breeze.

For admins and chat owners: How to change your sound notifications

It is especially simple for chat owners or hosts. There is a setting in the Multimedia tab that mutes the entire chat for everyone. As a result, no one receives any audible notifications.

Furthermore, administrators have the ability to change the type of sound that everyone hears (of course, only if chat notifications are not muted). There are numerous alternatives. Messages, private messages, phone calls, and user exits can all have their own distinct sound.

All of this is completely optional, and all of those options have a default setting. There is no need for setup unless customization is required. There is even a test-play feature for inexperienced hosts or administrators. Use this when the sounds must be perfect. All of these options, as well as the general mute option, can be found in the Multimedia tab.

The option is available even if the chat is open. So, if a chat room becomes more active than expected, the owner can always mute it later or at the request of a user.

Users can also control the sounds of their chat messages

However, if the owner does not muffle the general chat, a user may still wish to do so.

Silencing a chat is as simple as a click for a user. There is a gear icon in at the bottom of the user’s list. Open the chat room settings and toggle the Sound button. This is especially useful in groups, quiet places such as a library, or when headphones are not available.

In a particularly busy chat, the noises can simply become overwhelming—with a beep for each new message, users may prefer manually checking.

In either case, click again the Sound button to unmute the chat.

Controlling the sound of chat messages in a mobile browser

A mobile chat is similarly simple. RumbleTalk chat rooms are available on a variety of mobile devices, and they, too, have a mute option. You can follow the same steps on the web browser.

This, like the desktop version, can be undone at any time by clicking on the same symbol again. This can be a very useful option, especially on mobile.

Accessing a chat on a phone is often more convenient than bringing a laptop—with over half of Internet traffic already occurring on mobile devices, it’s no surprise chat functions are also very popular there. However, with phones being so prevalent, there are far more situations in which the constant beeping of chat sounds may be an annoyance.

Because not every provider will likely turn off all sounds, this feature can make using the chat much more convenient.

Interested in other features like this? You can send us a message at support@rumbletalk.com to schedule a free demo. If you’re always on the go and want to learn more about the platform, then see our social media pages.

Do you have trouble connecting with your live audience? Perhaps distractions enter the picture, and you notice your participants gradually dissociating? Notice a lack of physical cues in online forums, which often leads to misunderstandings? Yes, we are aware that virtual communication has flaws. It can be difficult to make genuine connections in today’s digital age. We can easily obtain information online, but it is extremely difficult to engage emotionally. As a result, RumbleTalk has thoughtfully designed a high-quality streaming chat to make your next live stream more enjoyable and interactive. Once you’ve maximized the potential of the streaming chat, you’ll realize that interacting with a live audience is not that hard after all.

Here are streaming chat features to instantly turn your live stream captivating.

Using polls to engage your live audience in the streaming chat

Real-time audience interaction is facilitated by polls. It enables you to host live online interactive events, classes, or conferences with live audience feedback.

In addition to encouraging users to participate and provide feedback on a topic, you can help them remember the topic by personalizing the look of your poll based on the theme. It can also be as simple as assigning a star rating or asking several questions. To actively keep your participants engaged, it’s best to use the poll feature every 15 minutes or so.

With the Moderated Chat, you have complete control

One of Rumbletalk’s key features is the Moderated Chat, which allows for simple moderation. You can designate an administrator to manage the group chat and perform tasks such as the following:

• Screening incoming messages before they go live
• Restricting or blocking of spammers and trolls
• Modify the chat type
• Export transcripts
• Block profanity or competitors’ names

To increase your virtual presence, change your chat type to Moderated Chat. This is a customer-centric approach to building healthier communities.

Using Q&A to establish two-way communication

Another tool for making your audience feel as though they are a part of the conversation. Question and answer sessions are more useful in hybrid meetings and virtual events because they allow everyone to participate. By soliciting their questions, comments, and feedback, they will begin to feel more valued and will remain focused as you respond to their inquiries in real-time.

When you use the Moderated Chat, you can also use it as your Q&A platform.

Here’s a step-by-step guide to hosting a live Q&A session.

Adding a streaming chat to your live streaming session

Now that we’ve established the advantages of having a streaming chat, let’s talk about how you can actually add one.

1. Sign up to RumbleTalk.
2. Once you have an account, login to the admin panel.
3. Click Embed.
4. Choose Embedded or Floating.
5. Generate an HTML code. Change the chat size dimension if you need to.
6. Copy and paste it to your website.

You’re all set! This is the basics of adding a streaming chat into your website. If you want to customize the settings of your chat room, then click here for a more in-depth tutorial.

Choosing the best streaming chat platform for a live audience

On top of that, RumbleTalk’s quick and simple integration keeps it at the top of the list of live chat tools. You can easily add a fully functional group chat platform to any website in a matter of minutes thanks to the readily available REST API and Login SDK. As a result, you can spend less time setting up and more time engaging.

Get your free RumbleTalk chat or create your own plan if you need to deliver online meetings, lectures, job fairs, or any other sort of communication in a virtual space. It’s past time for you to invest in a well-designed group chat platform that facilitates more engaging, dynamic, and successful group conversation anywhere.

Need a demo call? Send us a message at support@rumbletalk.com to schedule one.