When it comes to connecting with your members, nothing beats having an exclusive virtual space that isn’t publicly accessible, such as the Members Chat. In fact, it’s one of the many features that makes RumbleTalk unique.

Members Chat, one of the RumbleTalk chat types, is a community-only chat feature. It enables your members to easily communicate with one another in a private group chat. You can even use this platform to draw attention to new services or product releases by directly informing your members about them. It’s easy, quick, and the most effective way to keep your community happy!

How does the Members Chat aid in creating an exclusive virtual space?

Members Chat is a private group chat available only to your members. It’s a virtual space/hangout where users can share and learn from one another. It’s an excellent way to instill a sense of belongingness and trust in your members. As a result, it functions as a real-life community group. It’s a secure environment where you can ask questions, make small talk, and connect with others all in one place. It’s ideal for small group discussions and community-exclusive events.

Chat features you can enjoy when you have an exclusive virtual space

Automatic log in via Login SDK

If you have your own user base and want to connect it to your RumbleTalk chat, follow these API instructions. Your users will be automatically logged into your chat with RumbleTalk’s Login SDK. If more advanced integration is required, the RumbleTalk RESTful API, in conjunction with the Login SDK, can be used. Learn more about it here.

Add a welcome message

A welcome message on your chat lets members know what to do when they enter the chat room. Your message can include brief details about the topic of your group chat, chat rules, or an introduction to what your community is all about. Create your welcome message in a few simple steps.

Moderate the chat as a chat admin

Assign your virtual space to an admin. He or she has the authority to delete all messages at once as acting moderator. Additionally, the admin can mute everyone in the chat, which is useful when you need everyone to focus on a presentation or announcement. Other admin features include the ability to collect feedback via polls, export chat transcript/user list, and disconnect or ban troublesome users.

Use InText Keywords to turn any word into a link to a website, file, or form

Use keywords to send registration forms, member announcement posters, video files, and other items. This improves the efficiency of every conversation.

Share files, images, and YouTube videos

Bring life to any topic by adding a file, image, video, or link to the group chat. Users can use RumbleTalk’s multimedia sharing tool by clicking the paperclip icon at the bottom of the chat window and selecting the file they want to share.

Make video or audio calls

In addition to text messages, your members can use the private chat to make video and audio calls at any time. Click a username and start a private conversation. You can then hold one-on-one calls.

Set up your Members Chat by following the instructions specific to your chosen platform.

• Set a Members Only Chat with WordPress RumbleTalk plugin
• How to make a “members only” chat in a Moodle page?

Inclusivity in exclusive communities

Making people feel like they’re a part of something special is the first step in creating a community. Members Chat is a chat type that is only available to your members. As a result, we’ve made it simple for you to incorporate this chat room into your website, community, or forum. Moreover, RumbleTalk has provided a robust set of features that enable your members to connect and engage with one another, taking it to another level.

If you require any assistance with integration or other information, please contact us at support@rumbletalk.com, and we will gladly provide you with a free demo.

So you’ve got your website, social media pages, and any other tools you’ll need to launch your brand. However, you would need more than this to be successful. That’s correct. We’re referring to the benefits of creating a mini website.

A mini website has surprisingly more benefits than we thought. We’ll share some of our experiences on minisites and how they can help you improve your digital footprint.

What exactly is a mini website?

A minisite is, as the name implies, a small website. This section contains all of the important information that you want your visitors to see right away.

A minisite’s key elements

It’s good to have a plan in mind when creating your minisite. Design is important in making your minisite cost-effective, just as it is in creating your website. Consider the following factors to entice visitors to stay or visit your website:

Content — Your content should be useful and relevant to your target audience. This should all lead back to your website and pique the interest of your target audience. 

Design — Use an eye-catching design to captivate your audience. Make it something that will appeal to your entire target audience.

UI — Keep it simple and precise. Inform your audience about the purpose of your minisite and direct them to your main pages.

With these factors as a guide, you’re sure to have a successful minisite. So, how and where can you create a minisite? That’s the real issue here. Let us introduce RumbleTalk Pages.

What exactly are RumbleTalk Pages?

RumbleTalk Pages is a new feature that allows you to create a minisite. You can now make your own “CHAT” page in the cloud.

Consider adding a chat page to your website if you’re building a brand, the owner of a company, or an individual with a website dedicated to your service.

RumbleTalk Pages is a minisite template that allows you to customize the elements that you need.

Here are the elements that you can modify:

Profile and header image — Select photos that best represent your service or product. You can choose to display Facebook and Twitter share buttons.

YouTube URL — You can use this to link to a video about your product or service. Alternatively, you can post a link to your upcoming YouTube Live stream (more on that later).

Text area — In this section, you can include a site description. Inform your target audience about your service or product. Bring out your inner writer and capture the attention of your audience. This could be your strategy for attracting new customers.

Chat room — RumbleTalk Pages’ competitive edge is its chat area. You get your own chat room on your minisite for free.

When you sign up for RumbleTalk, you are given access to a chat room. This is reflected on RumbleTalk Pages. As a result, if you want to change your chat settings, simply return to your admin panel.

Here’s an example of how it appears.

It’s as simple as that. Ready to learn how to make your own?

Making an account on RumbleTalk

As previously stated, the feature is included in all RumbleTalk accounts. So, before you can start building your minisite, you must first create an account. Follow these simple steps to ensure a smooth registration:

1. To begin, you must sign up for RumbleTalk. Simply visit our website and click Sign up.
2. Decide on the settings you want for your chat. Select a Group Chat, an Expert’s Chat, a Private Chat, or a Moderated Chat. It will then ask you if you want to enable monetization. Choose the best option for your product.
3. Then, you’re now ready to begin editing your minisite. Simply navigate to Page in your admin panel and edit all of the aforementioned elements.

Making use of a mini website to market your product or service

Why use RumbleTalk Pages or RumbleTalk in general? Here are some of the reasons why.

To begin, you can incorporate YouTube Live into your website. This means you can interact with your visitors directly through your website. This is beneficial because it drives traffic to your website via RumbleTalk Pages.

Second, you can create your own minisite at no extra cost. If you require more rooms or seats, you can upgrade your account for a reasonable fee.

Finally, you can enable paid access to your chat. This effectively kills two birds with one stone. You get traffic and are compensated for your time and knowledge. Donations and private payment requests can also be enabled. Learn more about the paid access feature by visiting the knowledge base.

Check this blog to know how to set-up YouTube Live.

Increasing your digital presence

A minisite improves your digital footprint by adding links and driving traffic to your website. You create a brand by communicating with your target audience.

This, in turn, leads to advertising through word of mouth or social media sharing. It might not be the main attraction, but a mini website can be a powerful tool when used correctly.

Putting all these information in mind, you’re sure to expand your audience reach. Create an unforgettable live stream, chat with your audience, and design an incredible one-page mini website.

Do you want to learn more about chat features? Go to our website or schedule a demo via support@rumbletalk.com!

You can also stay up to date on the latest updates and features by following us on Facebook and Twitter.

If you have ever bought anything online, you know that your buying experience can vary greatly depending on the marketplace website you are shopping on. When it comes to selling products online, chat integrations can be such a huge differentiator.

In this article, we’ll cover how RumbleTalk works on your website. How real-time communication between buyers and co-buyers drives results.

Moreover, we’ll talk about things you can do to help you not only bring in sales, but also increase customer engagement. As a result, customers will be coming back again and again – whether or not they have an immediate purchase in mind.

How to use a chat for your marketplace website

As a community chat for your marketplace website visitors

According to Trust Pilot, 9 out of 10 consumers read reviews before buying a product or service. With RumbleTalk, your potential clients won’t just be able to get reviews, but actually talk to fellow consumers right on your website. What a way to get personal recommendations from fans of your brand!

As a live agent for real-time inquiries

According to ShareDesk’s Seller Survey, 60% of online sellers add live help as a way to increase sales. The survey also revealed that 76% of online buyers say they look for a live agent when looking for answers about products or services.

RumbleTalk makes it easy for you to guide your users through their shopping experience. Do this by making it convenient for them to contact your support team. This alone can drastically improve customer satisfaction and create more loyal customers.

As an event chat room

Streaming your event online? Embed RumbleTalk alongside your event to give your audience a space to discuss and have fun with you! You can send out polls, host a Q&A session with your speakers, or even a live selling to drive more sales.

Chat features to level up your customer’s shopping experience on your marketplace website

One-on-one Chat

Need to give a specific customer a more personalized service? Go ahead and chat with him or her in a one-on-one private chat, within your website. You can also make audio and video calls for free!

Multimedia File Sharing

Send brochures, rate sheets, registration forms, and more within the chat. Your audience can also download them. This saves time for the both of you, instead of sending them emails just to close a sale. Now, you can do everything within your chat!

Youtube Playback

Play tutorial videos, product reviews, and influencer vlogs within your chat for everyone to see! Just copy the video link and paste it into the chat. As easy as that!

Admin Moderation

As the website owner, you can enable admin mode. With this, you can mute everyone, ban problematic users, ban profanity, and export the chat transcript. You can also enable the Slow Down mode, which will limit the number of messages a user can send at a time.

Moderated Q&A Sessions

If you want to stream your event on your website, it’s best to use the Moderated Chat. It’s a regular group chat, but with a moderator. He or she can approve or reject the messages before it goes live in the chat. Perfect for hosting Q&A sessions with your event speakers.

Polls

Make your conversations more engaging by sending out polls to your audience. Ask them what product they are looking for, what price range they are comfortable with, or what your product can improve on.

Share your availability status

If you are using your website chat as a live agent, it’s good to let your audience know if you are Available, Busy, or Away. However, if your agents are offline, that’s okay, your audience can still access the chat and talk to other visitors there.

Drive sales and transform a prospect into a customer with a marketplace website chat

A marketplace website chat is a powerful tool that allows you to close sales and engage with site visitors on a whole new level. With innovative tools like RumbleTalk, it’s now easier than ever for online sellers and customers to connect in real-time.

If you wish to start this journey, we offer a free forever plan which you can get here. For a customized plan, or assistance in integration, email us at support@rumbletalk.com and we’d be glad to help!