Case Study: How Radio Stations Use RumbleTalk in Their Sessions

Internet radio is still alive! Since 2008, the number of people listening to Internet radio has increased significantly. According to Nielsen Audio, the traditional AM/FM radio audiences declined in 2007. However, another study conducted by Triton Digital found that nearly half of America’s 124 million people, or 47 percent, still listen to Internet radio. Therefore, based on that, radio stations are still alive and booming. Now, they’ve delved into online mediums to give a modern and better radio listening experience.

How RumbleTalk gives a better online radio station experience

radio stations

With an increasing number of audiences, the question becomes, “How can we create a better experience for our audiences?”

Based on data from the two leading research firms above, we must consider Internet radio stations as a serious digital medium for message delivery.

The power of Internet radio lies in its casual listening experience. This allows people to listen to it while doing other things. Chat rooms for radio stations will result in an interactive way of conversing between the radio DJ and the audience.

A statement from one of our happy clients

Take a look at RadioNOPE to see how their online radio show uses group chat. RadioNOPE is a rock ‘n roll radio station that has been a long-time RumbleTalk customer.

Their group chat is embedded throughout their website to engage listeners while they are on their homepage or the page of a specific show. Listeners can discuss the songs being played or interact directly with show hosts. One of their shows is Live from the Barrage, a popular Queens-based talk show.

Here’s what Conan, the founder of RadioNOPE had to say about RumbleTalk’s influence on the online radio station.

“RumbleTalk is an integral part of the RadioNOPE experience. As a 24/7/365 streaming radio station that is heavily curated, the dialogue between station and listener is vital.

Whether it is as simple as a listener asking (for) information about the song that is playing, or just the shared experience of listening to things together, the chat takes RadioNOPE a cut above algorithm-driven experiences like Pandora and its ilk, and the interaction has an extra level of engagement and surprise behind throwing on a Spotify playlist or putting a library on “shuffle”.

This is true of the music shows, as well as the talk shows on the station, none more so than with the station’s flagship show “Live from the Barrage”, where listeners react to the hosts, guests, and each other with a special lexicon of in-jokes and phrases derived from the show itself.

RumbleTalk is how we elevate a simple website into one of the most carefully curated and awesome listening experiences on the Internet.”

Selecting a radio station group chat

While there are numerous live group chat options available, you should select one that can perform at the very least the following functions:

The final point on that list is critical to your radio’s professional appearance. You don’t want to have to direct your customers to a third-party website or app to participate. Consider having your listeners call your station instead of a third-party app.

Because you’ll be including this chat on your website, you’ll want it to be customized to look good. RumbleTalk’s live group chat room provides options for both novice and experienced web designers.

Why radio stations should choose RumbleTalk

Radio stations chose us because of the platform’s simplicity and moderation tools. Now that we’ve added new features to our array, it’s a no-brainer that RumbleTalk is one of the best group chat rooms to use for your radio station.

Visit RumbleTalk’s website for more information, to try out a demo, and to begin a 7-day free trial. You may also send us a message at for a free live demo.

Case Study: Hybrid Weddings by Elev8 Event Group – The Best of Both Worlds

The increasingly popular hybrid wedding combines the best of a traditional ceremony with elements of your reception to make your day an unforgettable experience. It’s the best of both worlds, with all of the fun and none of the headache!

Although it seems simple, Elev8 Event Group knows that there are many aspects to consider when planning a hybrid wedding. This included choosing the right location, vendors, and platforms.

To really make this hybrid wedding special, they chose a communication software that will allow them to seamlessly integrate all of the different elements into one cohesive platform. See how it worked out in this case study.

What is a hybrid wedding?

hybrid wedding

A hybrid wedding is a face-to-face wedding ceremony and reception that’s also partially streamed online. With a technology like RumbleTalk, hybrid weddings allow online guests to join in on all wedding festivities from virtually anywhere.

The Problem

As an event organizer, Elev8 Event Group has been asked many times to look for quick and effecient solutions to every event-related problem. One of which is finding a tool to solve the barriers clients have during online events. In this case, a geographical and communication barrier.

Why should guests be forced to use a separate chat application to communicate with each other? They knew there had to be a better way. Thankfully, it didn’t take long for them to find the perfect solution.

Their search led them to RumbleTalk—the easiest-to-use live chat software on the market.

The Objective

Elev8 Event group wanted a new way to bring virtual wedding guests into their events. They have around 200 online guests looking forward to celebrating the special day with the couple and catching up with other guests – both in the comfort of their homes.

The Solution

They embedded a RumbleTalk Member’s Chat next to the wedding live stream. A Member’s Chat is a group chat with exclusive access to specific people.

It’s the best way to give their virtual guests a safe way to interact with each other in real-time while they’re watching the live stream. Here are some of the ways how they’ve been able to maximize the platform.

An exclusive Wedding Page

hybrid wedding

Create a wedding minisite for your guests! RumbleTalk Pages allow you to customize your own webpage complete with the guest log-in, event details, ceremony live stream, and group chat. You can even customize the design of the page to match your wedding theme.

Imagine having just one place with everything in it? Well, it’s possible with RumbleTalk Pages.

Log-in feature with the userbase

Since this is an invite-only event, the log-in feature of the Member’s Chat is perfect to limit the users to the couple’s guests only. With a userbase integrated into the chat, the chat will remain private and secure for the couples’ loved ones.

A warm welcome

After the guests log in, they are greeted with a warm welcome! With RumbleTalk, organizers can create a welcome message for the chat room. This is one of the unique experiences you can tailor to each wedding.

For example, with this announcement message, you can provide the program flow for your online guests, or add a message from the couple. This makes the chat room more inviting and inclusive for people who won’t be able to attend the event personally.

Polls and Moderated Q&A

These tools allow your audience to have fun and be a part of the party! As a chat moderator, you can send out polls, and host moderated question and answer sessions with online guests.

Moreover, the Moderated Q&A chat lets you screen the questions before it goes live, perfect for a Q&A session with the couple during the program.

The Result: A hybrid wedding like no other

It allowed me to communicate with viewers and help them troubleshoot access to the stream if necessary. Viewers could also leave comments for the bride and groom. It was very easy to use and customize. I would definitely use it again for future events as all I need is a simple chat room.

Everyone, from the couple, in-person guests, and online guests had their share of fun! It was made possible by using RumbleTalk to bridge the gap between families and friends.

If you are planning a hybrid event soon, talk to us at and we’ll help you set up!

Case Study: What Customers Are Saying About The Moderated Chat

We’re well aware that our most popular chat type is the Moderated Chat. Last month, we had the opportunity to get what our clients are saying about it. We’ve gathered what our customers are saying about the chat type and what they want to see in the future. Here are some of their inputs.

Problem # 1: Queueing messages

“It’s a simple feature to use in live events. I had no problem moderating the live chat since I can choose what messages to accept and delete. I wasn’t overwhelmed by answering my community’s questions and had time to gather my thoughts.”

One of our clients has a small community. This client often hosts small live streams for his community. Therefore, he uses the Moderated Chat specifically for that.

moderated chat

Even with a small community, there are still numerous questions waiting to be answered. So, he inquired about the Moderated Chat. We presented it in a demo and he liked the feature.

A few weeks later, he shared with us the testimonial above. They loved how the Moderated Chat allows chat administrators to queue messages. This feature helped in organizing the chat, therefore being able to control the influx and quality of messages sent.

Problem # 2: Hosting question and answer sessions

moderated chat

In any chat room, questions are unavoidable. Our clients frequently use the Moderated Chat for Q&A sessions. Here’s what one of the speakers said:

“I was a speaker for this one event. They introduced me to the RumbleTalk chat room at that time. I saw how the moderators were using the chat room for Q&A sessions and how it helped me navigate the questions.”

Now, this person has also become one of our customers. She was intrigued by the chat type and is now her frequently used chat type today. This customer holds live streams with a Q&A chat.

The Moderated Chat introduced a solution to one of her problems, which was being overwhelmed by a barrage of questions. She also appointed a moderator to help her approve appropriate questions for her event topic. Now, any event of hers goes smoothly.

Problem # 3: Getting in-depth and relevant feedback from customers

moderated chat

Companies and businesses need feedback to improve their products and services. However, it’s a tough job to filter the relevant reviews especially if you have hundreds coming in at the same time. Some customers just rant about the products/services and don’t give actual constructive criticism and suggestions. To solve this, our clients use the Moderated Chat, keeping only the relevant feedback by approving them in the chat room. Here’s another testimonial from one of our loyal customers:

“I’ve gotten a lot of spam from my chat room. So, when I want to collect feedback for my service, I enable the Moderated Chat. It helps to approve relevant feedback so that the customers can discuss if this is also what they want to see in future developments.”

Moderated Chat: A simple solution that goes a long way

Through our clients’ testimonials and problems, we’ve seen how powerful the Moderated Chat is in helping chat build connections. From chat owner, speaker, and audience, it’s a no-brainer that the Moderated Chat has assisted in developing trust and rapport.

Using the RumbleTalk Moderated Chat for events is an ideal choice. It simplified organized interaction with the audience and allowed companies to get relevant feedback and comments from their customers in real-time.

If you’re planning to create a live stream or a virtual event with RumbleTalk live chat, send us a message at for a quick demo. You can also create an account on the website.

With a powerful tool such as RumbleTalk, there’s no better way to connect with people during live events, conferences, and job fairs. The RumbleTalk chat platform helps create meaningful connections while simplifying the communication process.