Hybrid events are all the rage these days, and it’s no wonder why! With the right planning and execution, they can be truly incredible experiences. Something that will fully immerse your audience in your business, while also increasing brand awareness and delivering impressive ROI. Rumbletalk is crafted to help you master the art of hybrid events. Here are some best practices to follow when planning your next one-of-a-kind event.

Planning hybrid events with RumbleTalk

Organizations should think outside the box when it comes to event planning. This is true especially as budgets continue to shrink and audiences demand more interactive experiences. So, how can marketers master these new trends? Whether your next event will be held in-person or on a live webinar, you’ll want to make sure you are maximizing all opportunities to connect with participants. So, we created a list of things you should keep in mind while planning your next hybrid events.

Keep it casual

Transitioning from face-to-face interaction into remote communication is hard enough for most of us. Making small talk could be good for building connections and developing trust. So, chatting with your audience members before or after an event can help you connect in a more meaningful way. 

Keep the audience engaged with multimedia sharing tools

Aside from having a speaker at your event, consider incorporating videos and documents before and during your program. With RumbleTalk’s file-sharing tools, you can keep your audience informed by sending multimedia files. For example, sending them tutorial videos, product photos, or a live video of you trying on the product. Furthermore, to get audience members even more involved, ask them to submit questions for you to answer live. 

Select a moderator ahead of time

Look for a moderator who will not only deliver your material but also keep everyone involved and moving forward. The moderator will serve as the admin of your group chat. In the Moderated Chat, he or she has the power to block unwanted users, approve or reject messages before it goes live, mute everyone, and more.

Use polls and Q&A to ask for feedback and suggestions for improvement

People who come to your live event will have different opinions on what they liked and disliked. But it’s important to find a balance between listening too much to their opinions and staying focused on your own agenda. Always listen for critical feedback that can help you improve. But don’t let outsiders keep you from executing based on their ideas alone. You know what’s best for your business, so trust your instincts above all else.

Make sure both on-site attendees and remote attendees can “enter” the event early to engage in pre-event socializing

So, you’re hosting hybrid events and you have remote attendees. One way to get remote participants more involved in on-site activities is to give them early access to your meeting agenda (maybe even 24 hours in advance). If they can’t be there for kickoff, at least let them know what will happen so they don’t miss out entirely.

In addition, you can send them digital invites with a QR code that leads to your virtual event. This makes it easier and more accessible to your participants.

Make your virtual and hybrid events more inclusive

When planning an event, start by thinking about who you’re trying to reach. It can be difficult to get people involved if they don’t see themselves reflected in your content or are skeptical that they have something to gain from it. If a key part of your audience is a member of underrepresented groups, make sure their voice is heard at your event.

Send us a message at support@rumbletalk.com and we’d love to give you a demo of how our solution can work wonders for your next hybrid event.

We are a few days away from the new year, and as we close the curtains of 2021, let’s take a sneak peek at the improved chat features we have been preparing for you next year. 

RumbleTalk has always designed its chat features with convenience and ease-of-use in mind, both for the owner, and the user. So,  we have been working on a few improvements to create a more seamless overall chat experience for you and your audience. And now, we are happy to launch them soon!

Here are four exciting features that we can all enjoy next year, check them out below. 

Express your emotions better with a new set of emoticons

Quality communication is more than just words on your screen, it’s also about building connections. As basic as it sounds, non-verbal conversations can easily lead to misinterpretation, which can wreak customer service havoc. Thankfully, emoticons are here to fill in those missing social cues! So, online event organizers and customer support teams are taking advantage of this feature in a bid to humanize the conversation and build better relationships.

Next year, expect a new set of emoticons that will help you express your emotions even better. We’ve added an impressive library of emojis so that every emotion is at your fingertips. From new smileys and food, to hand gestures and animals, whatever you have to say, we’ve got you covered. Moreover, you can use this global language to instantly change the meaning of your sentences, to emphasize a point, or simply to create a friendly, open tone.

Emojis might just be a few colored icons, but those universal pictures can make a world of a difference in every conversation.

Limit the number of messages at a time with Slow Down Chat

For chat rooms with thousands of users and multiple rooms, the influx of messages sweeping across the screen may begin to hurt your eyes and lose your focus. Well, we developed the Slow Down Chat specifically to solve that issue.

With this new feature, you can limit the number of messages that can be sent into your group chat in a period of time. With this, you would be able to respond to all of your audience in the chat room and to better moderate what is happening in your online community.

Keep everyone posted with a better way to show the poll results

Polls are a great way to create a more inclusive environment where everyone can be involved and feel valued. With this feature, event hosts are able to collect real-time feedback about any topic. Wouldn’t it be nice to share the results with your audience in a better way?

Right now, the poll results are shown as pop-ups. However, this may be distracting as it covers the conversation and lets you focus on something else. Next year, the poll results can be posted inside the group chat, making it appear as part of the conversation. This simple update is designed to create a better experience for both the host and the audience.

Get creative with the new Design Tab

We’re making some major upgrades to the Design Tab. This easy point-and-click design-builder would make your life tenfold easier with pre-made templates and customizable fields. So, you can make your chat room look as if it’s taken straight out of your branding standards. From the chat window style to the background, to the fonts and icons, change everything with just a few clicks.

Moreover, having the ability to personalize your chat with its full CSS capabilities makes your design options limitless!

Get a free demo call now!

There are plenty of things to look forward to in 2022. Surely, next year would be a continuation of our goal. It is to provide businesses with a better, more efficient group chat platform. This is to help them connect, engage, and build lasting relationships with their users. Set up your free Rumbletalk Chat now or email us at support@rumbletalk.com, we’d love to set up a demo call with you or walk you through setting up your chat.

Having a live chat agent as part of your candidate acquisition strategy in job fairs continues to rise in popularity. It makes sense, modern businesses are now more open to trying innovative ways to connect with potential candidates in this digital world.

Gone are the days when chatbots seem to be the answer. Today, it’s more than just automated responses and ready-made FAQs. Businesses are looking for better, more personal approach to get to know the candidate on the other end of the screen. So, the perfect pairing of a live chat agent and a powerful live chat platform will be a total game-changer.

RumbleTalk as a live chat agent tool for recruiters

With RumbleTalk Chat, businesses can improve the way they connect with their candidates. By integrating this chat platform into your website or online job fair event, you can access an array of features. These functions will enable your team to provide a quick, friendly, and seamless experience that fits the demand of companies today.

Here’s how you can maximize your RumbleTalk Chat plugin as a live agent tool during job fairs.

Deliver a more personal, tangible human connection

Using RumbleTalk Private Chat, you can easily message a potential candidate for a real-time, one-on-one conversation. Unlike chatbots, your team would be able to customize the support based on the need of the moment. So, the quality of communication will be better because you can effectively host a two-way communication between you and your potential teammate.

Moreover, your human resource agents can also send video and audio messages. Aside from that, they can easily make video and audio calls for free, resulting in a more personalized experience.

Share photos, videos, and files as a live chat agent

Add color to your conversation by sharing any type of file, image, video, links, or emojis to the chat. Using RumbleTalk’s file-sharing tool, you can just click the paperclip icon at the bottom of the chat window and choose the file they want to share. Aside from that, you can also share a YouTube video and play it directly in the chat. This is helpful for sending onboarding videos and more information about the companies they applied for.

Privately talk to as many users as you want, simultaneously

RumbleTalk allows you to customize your plan based on the number of users, admins, and rooms you need. In this case, the users are your candidates, the admins would be your human resource team, and the rooms would be the private chat room between the two of you.

So, no need to worry about long waiting lines and unanswered inquiries. Because as long as you have enough manpower to accommodate the number of job applications, they can all answer the chat. Furthermore, our agents can open multiple chat rooms simultaneously as needed to accommodate more candidates.

Instantly, and efficiently share anything using Keywords

RumbleTalk Keywords (InTEXT) identify specific words then dynamically turn these words into links. These links allow you to redirect your client to any word with any webpage, online documents, PowerPoint presentations, Excel spreadsheets, PDFs, videos, and affiliate links.

There are thousands of opportunities wherein you can use this feature. For example, sending the candidates to an online registration form, an online examination, an online feedback form, sending them a downloadable file, redirecting them to the onboarding video, and so much more. Just save the Keyword to your chat and efficiently use these keywords across all your chat rooms. No need to type everything all over again.

Here’s how you can set up your Keywords.

Ask for feedback using Polls

One of the best things about having a live chat agent is being able to get feedback instantly. And, with RumbleTalk, you can even gather insights in a more creative way. Utilize the polls feature to ask them how your live event was. Furthermore, you can even customize the look of your polls using CSS to match your branding. Instead of using star icons for ratings, why not use something that better represents your business?

Share your availability status

Don’t worry if your human resource agents are not available for the whole duration of the job fair, because they can just easily change the chat status. As a user, you can change it to Online, Busy, or Away. A subtle, but useful way to mitigate the expectations of your attendees.

All the essential tools for a live chat agent in job fairs

In this digital age, integrating a live chat tool as a part of your online job fair is very important. And having a platform to effectively communicate with prospective candidates in real-time is an excellent way to connect with and support them.

So, RumbleTalk chat has prepared all the essential tools to help you get ahead of the game. Create your free account now and soft launch your new live chat agent platform on your event. Email us at support@rumbletalk.com to get to know more about this tool, we’d love to give you a free demo!