Private chats are one of the most popular types of chatrooms in almost any industry. Whether you’re a budding entrepreneur with big plans and big dreams, or you’ve been in business for a while, a private chat is a convenient way for you and your business partner or client to close deals on your own virtual space. In addition, they are completely secure and can only be accessed by those you’ve chosen to give access to.

Find out how RumbleTalk’s Private Chat keeps up with the latest trends on how to connect and socialize.

What exactly is a private chat?

The Private Chat enables you to have your own one-on-one conversation with other people who are interested in the same niche or topic as you. Instead of discussing it in a general group chatroom with all the distractions and noise, you can use private chatrooms. Furthermore, RumbleTalk allows you to have as many one-on-one private conversations as you need at the same time. Anyone can initiate a private chat with anyone on the list of online users (as long as it’s enabled).

5 Private Chat functions that can help you connect with your client

Here’s what Private Chat can do for you. It’s designed specifically for networking and private conversations.

Make video and audio calls to close a deal

Make each conversation more personal by using this feature, which is free and requires no installation.

In a Private Chat, anyone can initiate a call. Be it an audio or video call, as long as it’s in the Private Chat, it will go through.

Companies can use this to close a deal with clients when they’re already finalizing all the details of the contract.

Customize the chat room design for your branding

For companies, it’s important to keep up with the trends. Therefore, it’s good to change the appearance of your chat room to match your company, any event, brand, or holidays.

RumbleTalk has an array of skins for simple customization. There are also advanced design options for companies that have developers and can do CSS.

Present your product or service with the help of PDFs, PPTs, and Docs

In connecting with clients, presentations are usually done to market the product/service. Simply click on the paperclip icon at the bottom of your chat box to share photos, videos, documents, PDF files, PowerPoint presentations, links, and more.

Utilize YouTube videos to market your product

Maybe your company has a YouTube channel and you want to share it with a client. That’s no problem with RumbleTalk Private Chat.

When you link a YouTube video, the chat room embeds it. There’s no need to go to another tab or open a new window.

Talk in various languages and connect with global clients

If you have an international company, then it’s no suprise that you’ll be talking in multiple languages. RumbleTalk supports 36 languages, which you can use and switch between in real-time. This means that the characters for supported languages will appear correctly in the chat room.

Configure your RumbleTalk Private Chat

To get started, sign up for a free account, select Private Chat, and then click on the user you want to talk to. If you need a step-by-step guide to creating your free account, click here.

Go to the settings and copy the provided one line of code if you want to integrate the Private Chat into your own website. Finally, copy and paste it into the back end of your website.

RumbleTalk offers a free plan. However, if you require more seats, administrators, or keywords, we would be happy to tailor a plan just for you! If you need assistance with a personalized plan or would like to begin with a demo from our support team, please contact us at support@rumbletalk.com.

Through the screen, the Internet has made it easier to connect, socialize, and meet new people. Now, businesses are also using the Internet as a virtual space where they can collaborate. You might have some questions if you’re new to collaboration in a virtual space. With that, here are some answers to the most frequently asked questions about collaboration in the chat room through various chat tools.

Messaging in groups

There is a separate chat type for social chatting. RumbleTalk’s Group Chat is one of the most popular chat types. Because it is a public chat room, it is ideal for social chatting and collaboration. The following are the features available in the Group Chat.

Photo, document, and video sharing

You can attach files and images to the Group Chat in the chat room. Anyone can send and share whatever they want in the chat.

They can also share YouTube videos, which will be displayed as embedded videos. Users will be able to watch the video in the chat room without having to leave the page. This makes sharing with others easier and strengthens the community as a whole.

This way, your participants will have easy access to all files shared in the Group Chat and will be able to view and download them even when using their smartphones. This enables more efficient, interactive conversations with everything you require in one virtual space.

Using the private chat to make a call

There is a private chat in the Group Chat where users can initiate a one-on-one conversation. They can hold audio and video calls with each other there. Because messaging is limited to text messages, perhaps calling would be better to discuss a topic. This makes topics easier to understand.

Collaborate through real-time polls

The primary reason that businesses invest in a group chat is to create a welcoming community for their customers. As a result, everyone feels more involved and valued no matter where they are. It’s no surprise that polls are one of RumbleTalk’s most popular features.

Facilitate real-time audience interaction through polls. It enables you to host live online interactive events, classes, or conferences with live audience feedback.

The Polls feature can be enabled in two ways.

• Using the RumbleTalk admin panel, and
• Logging in as an administrator to the Group Chat.

Using keywords, convert words into links

RumbleTalk Keywords (InTEXT) is a tool that will undoubtedly improve the efficiency of your process. This feature converts your text into clickable links that take your audience to any webpage, online document, PowerPoint presentation, Excel spreadsheet, PDF, video, or affiliate link.

Keywords can be used in an infinite number of situations. For example, if you are a day trader, you might want to direct your clients to a consultation form. Or perhaps you’re selling a product and want to direct viewers to a YouTube tutorial video. Maybe you’re planning an event and want to direct your guests to a questionnaire and survey form.

So, if you have a document that you send to all of your clients regularly, this tool will make your life easier. Simply type the keyword, and they will be redirected to that specific form. There’s no need for numerous file attachments!

Modern collaboration tools

Chat platforms give you a virtual space where you can connect with people from all over the world and from all walks of life. While it’s a great way to connect, it can also be used for collaboration and other business opportunities.

From above, you’ve seen several features you can use for collaboration in the chat room. There are other features that RumbleTalk chat offers, not just for collaboration. If you want to learn more about them, then you can contact us at support@rumbletalk.com for a free demo.

The most important thing for event participants (rather than just listening) is to have a voice. Q&A sessions are the highlight of an interactive chat.

This is how it works. The audience will first submit a question. The speaker can then respond via the live stream. As a result, each response is relayed in real-time.

This is one of the most effective virtual event tools. How can you make this happen for your virtual event? The best medium for creating an interactive chat is utilizing a Moderated Chat.

What exactly is an interactive chat?

The Moderated Chat function is only available if an admin is logged in. This is because the chat relies on admins to screen and approve messages.

To understand how it works, let’s talk about the two roles in the chat and their respective points of view.

Admins — Admins are in charge of approving or deleting messages. They filter all messages that arrive in the chat. Admins can approve or delete messages by checking or unchecking the appropriate boxes.

Participants — In the chat, participants can only send messages. They are unable to view unapproved messages. As a result, they must wait for administrators to screen the messages. If their message or question was chosen, it will be displayed in the chat. They will not be notified if it is deleted. Their message will not just appear in the chat room.

Configure your interactive chat

A chat platform is required to host an interactive chat. This is where we can help.

1. To begin, sign up for an account on the website.
2. Navigate to General & Logins > Chat type. Select Moderated Chat.
3. Examine your admin panel’s chat settings.
4. Create admins in the Users section of your admin panel. Configure their username and password, and grant them administrative access to your chat. Before the event, provide them with their credentials.

After that, you’re ready to go. All that remains is to embed it next to your live stream platform. Alternatively, if you use a different live stream platform (on another site), you can share the chat URL so that participants can use it in another tab.

A group chat that is moderated

What makes an event interactive? Making the audience participate through Q&As is the solution. Admins will moderate all questions. Appointed admins should be knowledgeable about the subject. Admins serve as the audience’s voice. They collect everyone’s questions and select the best ones. The speaker(s) will then respond to the questions.

Alternatively, the speakers can ask the participants to send in their questions while the event is still running. The participants can then respond via chat.

The virtual event, for example, could begin with greetings. The speaker can then ask how the audience is doing. The audience can then type in their responses. This is the point at which the event becomes interactive.

Your event’s reach is increased by using a chat platform.

Enable all login options if you want everyone to join. The following are the various login options:

• Guest
• Username
• Facebook
• Twitter
• Sign up as a new user
• Connecting your existing user base (Login SDK is needed for this)

Increase the number of people who attend your event by spreading the word. Prospective participants can also participate, increasing traffic and engagement.

Events and Q&A sessions: How do they complement each other?

Virtual events are difficult to organize. You can, however, make your event a success if you have the right tools.

You can start a conversation as long as you have an audience. So, by holding a conversation next to your event, you engage your audience. Because of the two-way interaction, online events are successful.

If you want to provide your audience with the best event experience possible, you must provide a platform for discussion. This is where your interactive chat comes into play. Control the chat flow and host Q&A sessions.

When you connect with event attendees, the event transforms into an interactive event. This allows you to establish a name for yourself, build brand trust, and strengthen your community. Use it for various events such as conferences, discussions, communities, classes, and more.

Do you still have some questions? Connect with us on Facebook and Twitter. Discover useful hints and tricks for your event.

Alternatively, you can send us a message via support@rumbletalk.com and get a free demo!