Through the screen, the Internet has made it easier to connect, socialize, and meet new people. Now, businesses are also using the Internet as a virtual space where they can collaborate. You might have some questions if you’re new to collaboration in a virtual space. With that, here are some answers to the most frequently asked questions about collaboration in the chat room through various chat tools.

Messaging in groups

There is a separate chat type for social chatting. RumbleTalk’s Group Chat is one of the most popular chat types. Because it is a public chat room, it is ideal for social chatting and collaboration. The following are the features available in the Group Chat.

Photo, document, and video sharing

You can attach files and images to the Group Chat in the chat room. Anyone can send and share whatever they want in the chat.

They can also share YouTube videos, which will be displayed as embedded videos. Users will be able to watch the video in the chat room without having to leave the page. This makes sharing with others easier and strengthens the community as a whole.

This way, your participants will have easy access to all files shared in the Group Chat and will be able to view and download them even when using their smartphones. This enables more efficient, interactive conversations with everything you require in one virtual space.

Using the private chat to make a call

There is a private chat in the Group Chat where users can initiate a one-on-one conversation. They can hold audio and video calls with each other there. Because messaging is limited to text messages, perhaps calling would be better to discuss a topic. This makes topics easier to understand.

Collaborate through real-time polls

The primary reason that businesses invest in a group chat is to create a welcoming community for their customers. As a result, everyone feels more involved and valued no matter where they are. It’s no surprise that polls are one of RumbleTalk’s most popular features.

Facilitate real-time audience interaction through polls. It enables you to host live online interactive events, classes, or conferences with live audience feedback.

The Polls feature can be enabled in two ways.

• Using the RumbleTalk admin panel, and
• Logging in as an administrator to the Group Chat.

Using keywords, convert words into links

RumbleTalk Keywords (InTEXT) is a tool that will undoubtedly improve the efficiency of your process. This feature converts your text into clickable links that take your audience to any webpage, online document, PowerPoint presentation, Excel spreadsheet, PDF, video, or affiliate link.

Keywords can be used in an infinite number of situations. For example, if you are a day trader, you might want to direct your clients to a consultation form. Or perhaps you’re selling a product and want to direct viewers to a YouTube tutorial video. Maybe you’re planning an event and want to direct your guests to a questionnaire and survey form.

So, if you have a document that you send to all of your clients regularly, this tool will make your life easier. Simply type the keyword, and they will be redirected to that specific form. There’s no need for numerous file attachments!

Modern collaboration tools

Chat platforms give you a virtual space where you can connect with people from all over the world and from all walks of life. While it’s a great way to connect, it can also be used for collaboration and other business opportunities.

From above, you’ve seen several features you can use for collaboration in the chat room. There are other features that RumbleTalk chat offers, not just for collaboration. If you want to learn more about them, then you can contact us at support@rumbletalk.com for a free demo.

The most important thing for event participants (rather than just listening) is to have a voice. Q&A sessions are the highlight of an interactive chat.

This is how it works. The audience will first submit a question. The speaker can then respond via the live stream. As a result, each response is relayed in real-time.

This is one of the most effective virtual event tools. How can you make this happen for your virtual event? The best medium for creating an interactive chat is utilizing a Moderated Chat.

What exactly is an interactive chat?

The Moderated Chat function is only available if an admin is logged in. This is because the chat relies on admins to screen and approve messages.

To understand how it works, let’s talk about the two roles in the chat and their respective points of view.

Admins — Admins are in charge of approving or deleting messages. They filter all messages that arrive in the chat. Admins can approve or delete messages by checking or unchecking the appropriate boxes.

Participants — In the chat, participants can only send messages. They are unable to view unapproved messages. As a result, they must wait for administrators to screen the messages. If their message or question was chosen, it will be displayed in the chat. They will not be notified if it is deleted. Their message will not just appear in the chat room.

Configure your interactive chat

A chat platform is required to host an interactive chat. This is where we can help.

1. To begin, sign up for an account on the website.
2. Navigate to General & Logins > Chat type. Select Moderated Chat.
3. Examine your admin panel’s chat settings.
4. Create admins in the Users section of your admin panel. Configure their username and password, and grant them administrative access to your chat. Before the event, provide them with their credentials.

After that, you’re ready to go. All that remains is to embed it next to your live stream platform. Alternatively, if you use a different live stream platform (on another site), you can share the chat URL so that participants can use it in another tab.

A group chat that is moderated

What makes an event interactive? Making the audience participate through Q&As is the solution. Admins will moderate all questions. Appointed admins should be knowledgeable about the subject. Admins serve as the audience’s voice. They collect everyone’s questions and select the best ones. The speaker(s) will then respond to the questions.

Alternatively, the speakers can ask the participants to send in their questions while the event is still running. The participants can then respond via chat.

The virtual event, for example, could begin with greetings. The speaker can then ask how the audience is doing. The audience can then type in their responses. This is the point at which the event becomes interactive.

Your event’s reach is increased by using a chat platform.

Enable all login options if you want everyone to join. The following are the various login options:

• Guest
• Username
• Facebook
• Twitter
• Sign up as a new user
• Connecting your existing user base (Login SDK is needed for this)

Increase the number of people who attend your event by spreading the word. Prospective participants can also participate, increasing traffic and engagement.

Events and Q&A sessions: How do they complement each other?

Virtual events are difficult to organize. You can, however, make your event a success if you have the right tools.

You can start a conversation as long as you have an audience. So, by holding a conversation next to your event, you engage your audience. Because of the two-way interaction, online events are successful.

If you want to provide your audience with the best event experience possible, you must provide a platform for discussion. This is where your interactive chat comes into play. Control the chat flow and host Q&A sessions.

When you connect with event attendees, the event transforms into an interactive event. This allows you to establish a name for yourself, build brand trust, and strengthen your community. Use it for various events such as conferences, discussions, communities, classes, and more.

Do you still have some questions? Connect with us on Facebook and Twitter. Discover useful hints and tricks for your event.

Alternatively, you can send us a message via support@rumbletalk.com and get a free demo!

Interaction and engagement are critical components of your live events. As a result, you must engage your audience in the discussions and topics for which they came to the chat room. A website contains numerous elements. These elements, however, are ineffective if your audience wishes to learn more about the product, company, individual, or any other topic. This is the reason why you need an event-centric chat room such as RumbleTalk chat. They can use the chat rooms to connect with other members and discuss topics that are important to them.

Audiences thrive on participation

Interacting with people who share your interests can be enjoyable. As a result, if there is no one to talk to, the audience does not participate as much.

In most live events, admins are appointed to oversee the chat. These administrators will be in charge of community events and other activities. When there are no admins, audience participation will stagnate and eventually disintegrate.

As a result, here are tips on how to handle live events with RumbleTalk chat.

Q&A sessions via RumbleTalk chat rooms are an excellent way to engage your audience

When engaging with an audience, questions will always arise. Why not switch to a Moderated Chat instead of using the group chat as a Q&A platform?

Because there are already admins in the chat room, they can act as moderators. They’ll scan the chat room and ask questions. Then, members will respond to the questions so that the administrators can get their feedback on a specific topic/discussion.

Follow these simple steps to set up a Moderated Chat.

1. Click Settings > General & Logins in your admin panel.
2. Select Moderated Chat from the Chat Type drop-down menu.
3. When you login as an admin in the chat room after selecting your chat type, you will notice that messages have check and cross boxes.

Admins can begin sending questions after the Moderated Chat has been set up. Members of the community will submit their responses, and administrators will review them without revealing their identities (unless the admins approve them). This allows members to remain anonymous if they do not want others to see their answers, which could cause a rift if there are different answers.

Allow the audience to vote anonymously

To maintain anonymity, admins can create polls in the chat room. When a member of the audience votes, other members and admins have no way of knowing who voted for that answer. As a result, all responses will be completely anonymous.

Polls are visible in the chat settings. To make one, select Create new poll. Fill in the blanks with a question and four answers. Click Send if you want to send it to the chat room. After everyone has cast their votes, click Publish so that everyone can see the results.

Solicit feedback and suggestions

Sometimes, the audience wants to share their thoughts. As an admin, you can host a session in which the audience can share their thoughts and ideas.

You can use the group chat to inform your audience that you will be hosting an open mic type of event. There are no restrictions on who can send messages.

As the head of the chat, you can use this information to plan future live events.

Keeping live events engaging with the help of RumbleTalk chat

Because live event audiences only exist in the virtual space, you must exert more effort to connect with them. It may be difficult at first, but once you’ve mastered it, engaging your audience will be a piece of cake.

When you use RumbleTalk chat on your website, you can create a memorable chatting experience for your community.

Contact us through support@rumbletalk.com and get a free demo.