RumbleTalk and Dacast have formed a partnership. With this, you can now use RumbleTalk as your chat platform alongside Dacast live stream platform.

It is very easy to set-up and you’ll also have access to a live chat platform that you can use simultaneously with your live stream.

In this article, we’ll show how you can use RumbleTalk as your live chat platform for your Dacast broadcasting event and the easiest way to do it.

Who is Dacast?

Dacast is a high-quality live streaming and video hosting platform for businesses and organizations. As a live streaming and video hosting platform, they have one of the most competitive pricing in the industry.

Since its launch in October 2010, they have been providing OTT services to various clients and it has made them known ever since.

RumbleTalk + Dacast = live streaming platform giants

Since RumbleTalk is a chat platform (group, private, social chat) that you can use to connect with your audience, partnering it up with Dacast makes any live event unstoppable.

You now have the option to chat with your audience while live streaming. It lets you hear your audience’s opinions, comments, and suggestions. Not only does it end the one-way communication, but it also enables two-way communication between you and your audience.

How do you integrate RumbleTalk with Dacast?

Before you start with anything, make sure that you already have your RumbleTalk and Dacast accounts.

Here are the steps that you need to follow.

• Go to your RumbleTalk admin panel then click on the Embed tab.
• On the embed page, click Get Code.
• Copy the given code and paste it anywhere you want to appear on your website.

• Go to your Dacast account. Click Live Streams.
• Next, click Create Live Stream.

• Create a title, choose your audience, and click Create.
• Then, copy the JavaScript embed code from the sharing section of your Dacast live stream setting.

In the next section, you will see how it will appear on your website.

Different display options

There are two display options that you can choose when integrating RumbleTalk and Dacast on your website.

The first one is a side-by-side video and chat display (see sample code here).

A two-panel display will be integrated on your site, showing the live streaming platform and chat platform beside each other.

The second one is a stacked video and chat display (see sample code here)

A pair of stacked panels will be integrated on your site, showing the live streaming platform on top of the chat platform.

You may also find these steps in our knowledge base article: Integrate RumbleTalk Group Chat with Dacast Live Streaming

Dacast live streaming platform partnership with RumbleTalk

The integration with both platforms is that simple. It’s easier to connect with your audience when you have both chat and live stream platforms on your site.

Even better, you can choose from two displays. This depends on what you need for your site or what display you prefer to conform to your site’s theme.

Chat software is out; hosted group chat is in. Over the years, webmasters have changed the way they use chat rooms. The word chat room is a thing of the past, and now group chat is the trend.

In the past, you needed to install chat software to chat on your site. However, this was a huge task. It involved downloading, configuration, installation, and maintenance of the group chat.

Since group chat was introduced, there’s no need to download chat software anymore. There are better and simpler solutions if you wanted a chat on your site. Using a hosted group chat service (cloud) is much easier these days.

Why the change?

Since chat software still needs downloading and all that maintenance, it saves you time and money when you opt for a hosted group chat. When you still rely on chat software, you waste space on your site and you would have to troubleshoot every little issue that happens. That isn’t the case with a hosted group chat.

Also, hosted group chats don’t have any downtime. Maintenance is real-time and it doesn’t affect users.

Case Study: A Webmaster’s Real-Life Horror Story

This is an email from one of our customers. He previously used a chat software on his website.

During his live event, he was forced to stop the chat, causing him to lose potential customers and reputation. Read his email as follows:

I installed a chatroom software script and used it for a 2-hour broadcast.

There were 6 people on the chat and maybe 20 messages in total were exchanged. 

Within a short period, my hosting company took my entire site down because 

they said the chat function was creating 20,000 queries per minute

and that it was using all the system resources of the server. Also, it 

was not obvious to me how to uninstall the script and I had to get my 

developer to fix it.

Can you imagine this happening to you? Just one issue and all will come crashing down. Don’t make the same mistake.

So, how can you avoid experiencing this firsthand? In this article, we will discuss how to avoid this and why you should transition to a hosted group chat.

Web hosting companies prefer hosted group chats

A web hosting company controls all websites on a server. This server usually has thousands of websites. Therefore, hosting companies want to maximize this and want to install as many sites as possible into a single server.

Web hosting companies don’t like chat software. Why? It’s because they take up more space and memory. Using chat software consumes more CPU memory than you can imagine. So, the web hosting company has to put more of its resources into that particular website.

Just like the example above, chat software on one website could slow down the entire server because of all the resources it’s using. This means that thousands of sites could go down just because of one site with chat software.

Using a hosted group chat service lets you avoid this. Since the hosted group chat does not run on your site and is manned by another server, it will not affect your website directly.

Chat software can cause a lot of problems for your website, your overall business and reputation, and your web hosting company.

Chat software versus hosted group chat pricing

When calculating the costs of chat software, here is the list of things that you need to take into account.

• Chat software package 
• Additional servers depending on the number of chat rooms
• Installation and maintenance of chat software (you will most likely need to hire a developer)
• Configuration of a new server and migrating current software to accommodate chatters

In contrast, if you use a hosted group chat, it’s easier since you can simply integrate it on your website.

All you need to do is add a few lines of code into your HTML. If you want to take it down, you can simply erase it from your HTML. It’s that easy!

There may be a time that you want to upgrade your chat room. When that happens, you can upgrade anytime. You can also do it yourself without needing another person to do it for you.

You can choose what you want to upgrade. Unlike in chat software, you will upgrade everything.

Chat software slows down your website

When you install chat software on your site, chatters will use the server to communicate (e.g., CPU and memory). The resources used to operate your site will be spread a bit thinner to accommodate the chat software and make sure it functions properly. So, other parts of your website will run significantly slower.

In comparison, a hosted group chat does not share your website resources. This means your resources will only be distributed to other components of your website to keep it in its fastest state.

Since it is separate from your website, this erases all the problems you will encounter using chat software.

Where you can get a hosted group chat

Even though it’s a separate entity from your site, a hosted group chat can still be seamlessly integrated into your site. With different features, you can customize your chat’s design and incorporate it with your site’s theme.

When you consider the aforementioned reasons, it’s not that hard to choose between the two. Get a hosted group chat now!

The main reason why site owners are hesitant to add a group chat on their site is because of chat spam. No one wants their site to be overloaded with spam. A group chat infested with spam does not benefit it in the long run.

Good thing that we have a way to fight these pesky chat spammers.

Here are ways you can fight chat spam, trolls, or hateful speech in your group chat.

How does it work?

There are many ways you can fight chat spam in your group chat. Here are some of them.

• First, offer your group chat to limited login options such as Facebook and Twitter accounts only. By doing this, you can eliminate anonymous spam. Since the accounts are connected to their Facebook and Twitter accounts, you will see the users who are spamming your chat. If you want to keep your chat spam-free, then consider this as your top option as eliminating anonymous users can minimize the chances of possible spam right off the bat.
• However, even when you limit the chat to Facebook and Twitter users only, there’s still a possibility that spammers may enter. In the rare instance that this does happen, admins can ban and disconnect users.

How can you ban and disconnect users?

In your group chat room, admins have special privileges. This means that only they can do these specific actions. Banning and disconnecting users are a part of this.

• To ban or disconnect a user, you need to click on the user’s name on the users’ list.
• After that, you will see the gear button at the upper right corner of the private chat.
• Lastly, choose if you want to ban or disconnect the spammer from your group chat.

So if someone uses their Facebook or Twitter account to spam, then you’ve got it covered.

Blacklist words to avoid chat spam

Before it gets to that point, you can prevent spammers from using certain words with the blacklist control. This allows the chat owner to ban certain words from appearing in the chat, e.g., hate speech or competitors’ names.

With these words on the blacklist, the majority of spammers will be warned and will not be able to send those kinds of messages.

Avoiding chat spam with the help of your admins

To have more control over what messages come in and out of the group chat room, you can use the moderated chat.

The moderated chat allows admins to pre-approve messages. Only approved messages will appear in the chat.

To set-up moderated chat, here are the steps that you need to do.

1. Open Settings > General & Logins in your admin panel.
2. Choose Moderated chat as your chat type in the settings.

You can see more information about moderated chat here.

RumbleTalk prevents chat spam by allowing chat owners to limit the login options and blacklist words.

Also, chat admins can control the chat by moderating the chat. These features are essential for every site to fight chat spam.

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