We are happy to announce that the long-requested feature chat polls is now available on our chat platform.

The Polls feature is all about getting the votes of your audience. So, how does it work?

What is the chat polls feature?

Now that RumbleTalk has already released the Polls feature, everyone in your group chat will have a chance to be heard, to vote, or to decide on something that is needed. Your audience interaction will be at an all-time high.

There are two ways to enable the chat Polls feature. Let’s take a look at them.

How to create chat polls using the admin panel?

The first way to create a new poll is through your admin panel. The second one is doing it from the chat by logging in as admin. We will first discuss enabling the feature using your admin panel.

• Go to your RumbleTalk admin panel and click Settings.
• Second, click the Polls in the options.

• After that, the options will show up and you just need to fill in the question and answer boxes. Then, click Save.

If you want to see your audiences’ answers, you just need to click the View Answers button.

How to create chat polls from using the chat client?

Now that we have the steps on how to create a new chat Polls to feature using the admin panel, we are now going to discuss how to enable it on the group chat.

• First, log in as an admin on your group chat.
• After logging in as an admin, click the gear icon on the lower left part of the chat and select Polls. 
• Then, click Create New Poll.

After clicking that option, a box will prompt and you’re going to put a question and four predefined answers. Then, just click send and it will be sent to your group chat where your members can participate in the poll you created.

Remember that we created the poll using the admin panel, but what does it look like on the user end?

After sending the poll you created, a box will appear to everyone with the question and four predefined answers that they are going to choose. All they need to do is choose their preferred answer and it will be recorded and analyzed at the end of the discussion.

With the polls, you can increase audience interaction by letting your audience vote through the chat polls. It gives your audience a voice.

Publish the chat polls results

At any given moment, you can publish the results by using the chat polls. You can also resend the results at any time with no limitations.

Using the feature in your chat

The Polls feature allows you to get your audience’s insights on any topic. It may be from your event, a community discussion, or just about anything that you want to ask your audience.

After you have gathered the data needed, you can then analyze it. Then, you can use this as an idea for your next live event, product launch, or community discussion. So, it’s all up to you where you’ll use the data you’ve gathered.

Sign up now and try the Polls feature!

Here’s a new feature to add a layer of privacy to your group chat. You can now delete files shared in a chat conversation, group, or private.

Privacy means a lot to most of us. Privacy comes in many forms, either territory, physical body, data, identity, or location. Nowadays, privacy is not a right anymore, it is a privilege. We hear stories from the news on how easy it is to invade our privacy.

So, here at RumbleTalk, we have some ways to help you protect your privacy. Specifically, the things you share in the group chat.

RumbleTalk’s newest feature gives you the ability to delete all uploaded images, recordings, and files, not just in the group chat but also in private conversations.

Why the need to delete files?

Most of the chat owners want to delete the messages in a group chat after a live event has been finished. To keep things confidential, they wanted to delete the messages.

Then, they also wanted to delete the shared files on that chat. So, we had an idea to add this as a feature for our existing customers.

How do we do that?

• In your RumbleTalk admin panel, click the settings and choose History.

• After that, you will see the History page. In there, you have an option to save the chat transcript or delete all the messages that were delivered to your group chat.

• There is a check box (Also delete files). Check that box to delete all files.
• Then, click Yes, clear the chat history to delete the entire chat history.

Now, all files that you have sent to the group chat and private chat will be deleted.

As you can see in this example, the users sent multiple files and images in the group chat and private chat. However, after checking the Clear Files check box, they were instantly deleted.

This is how easy it is to delete all files in your group chat.

You can also refer to the knowledge base article and use it as a guide.

Deleting files and more

RumbleTalk is always adding new features to keep our customers happy. This is just one example of how we have added a feature based on our customers’ suggestions.

We have more features coming in the near future. So, if you want to be updated with the latest news, you can follow us on Twitter and Facebook.

Let us know your comments and suggestions by contacting us on our website. We always put our customers first.

Sign up to RumbleTalk today and start chatting!

As you know, RumbleTalk is a group chat platform that provides a simple solution for companies and individuals that want to add a social group chat or a dedicated private group chat to their websites. With InText keywords, it becomes a more powerful platform.

Users can now dynamically improve their chats and direct their users to links where they want them to go. This scans messages for certain phrases or text and then hyperlinks them to the given URL. It’s a great way to direct users to affiliate content or related topics with minimal effort.

What are InText keywords?

InText keywords are a technology that identifies specific messages, texts, or sentences and then highlights them into keywords in group chats.

A chat owner provides these keywords. Then, the chat platform keeps track of whatever keywords the chat owner wants to use. This is applicable to all group chat rooms.

Links are assigned to these words. The chat owner chooses the URL. As the chat is ongoing, the URL linked to a keyword is automatically injected into the text.

The chat owner can update the keyword list anytime. Therefore, a chat owner can add new keywords, even while the chat is running.

The platform will detect it automatically and will not hinder the group chat experience. 

This is a great way of placing affiliate links or materials related to the topic. Also, it can serve as a way to answer your audience’s questions. For example, you can direct them to related sources such as educational videos and review materials.

It’s dynamic and fast. Previously, to share a URL, you would have to entered a link manually. It clogged up the chat with too many links, leading to too many messages and slow response time.

With the use of InText keywords, real-time placement of links is now available. It’s up to the chat owner to delete them or replace them with a different phrase or link.

How does it work?

Until you assign a keyword and corresponding URL, the keyword will not be highlighted in the chat. After you assign the keywords and URL, then that’s where the InText keywords feature does its job of linking the keyword/s and URL.

1. To add a keyword, you need to go to your admin panel.
2. Select Settings > Keywords.
3. Then, add the keyword/s and URL.
4. Save your changes.

Chat owners can link almost anything, not limited only to URLs. They can use any of the following:

• Individual words,
• Short phrases, and
• Full sentences.

As you can see, anything can be a keyword. However, the number of keywords that you can add to a group chat is limited. Chat owners can upgrade anytime if they need more in a group chat.

With the upgrade option, chat owners can immediately add keywords and this will not interrupt the flow of conversation. If they are no longer needed, they can immediately delete them from the list. Then, they can change it to a more relevant one.

Using InText keywords in your group chat

To summarize, InText keywords are a great way to point your users to a URL that you want them to visit without interrupting the chat flow.

When clicked, the links open in a new tab. So, disconnection will not be an issue. Instead, they can view the content in their own time.

Each keyword is highlighted and visible. If a user is not interested in clicking the link, he may just ignore it or scroll the chat.

The feature hyperlinks all the keywords in the group chat, not just the messages sent by the admins. This means that anyone in the group chat can send these specific words and it will automatically be linked. 

Even in private chats, the keyword list is still active. So, what are you waiting for? Go ahead and give it a try.

You can find more details here on how you can use them.