New Feature: Slow Down Chat

Have you been waiting a long time? There’s a new feature available on the RumbleTalk admin panel. It’s called the slow down chat.

Ever thought about limiting messages that come in the chat room? Here’s where the feature shines. Let’s know more about the new feature on the next points.

What is the slow down chat feature?

The slow down chat is a feature that lets you limit the number of messages sent in the chat room. For instance, a user has sent a message in the chat. If you want, you can limit each user to being able to send a message in 5-second intervals. This lets you moderate the chat in a way that not too many messages will come in the chat simultaneously.

How do you set it up?

To set up the feature, you can follow these steps.

slow down chat
  1. Sign up to RumbleTalk. Then, login to your admin panel.
  2. Go to General > Advanced.
  3. Scroll down and click Limit sending of messages every second(s).
  4. Set the time interval.

NOTE: You can also enable it for the private chat (in the Group Chat).

Now, the chat will refresh and all messages from non-admin users will have a limit. Admins can still send messages normally.

slow down chat

Why the need to slow down the chat?

The feature can be helpful for the following scenarios:

  • Limit the number of spam messages;
  • Limit the number of messages a user can send at a time so the chat room will not be full of messages;
  • Limit an individual’s sent messages so that others can also insert their opinions;
  • Help monitor the chat room as a whole (makes it easier for the admins to moderate the chat).

More features you can play with

Interested in these kinds of features? When you visit our blog, you can scroll through the articles and find our latest features. In addition, you can follow our social media pages (Facebook and Twitter) where you can see tips and tricks and get constantly updated.

Top 3 challenges to live events and how you can overcome them

There are events all year. However, not all businesses are adept at managing events, particularly in the virtual realm. We recall how popular virtual events were at the time. Because everyone else was doing it, even if these people had no experience, others followed because event hosting was the trend.

Although it appeared that many people were getting the hang of it, many of our customers were not. They attempted at first. However, they were not getting the desired results.

We can almost certainly say that if you’re new to virtual events, you’ve made these mistakes as well. And once you’ve realized it, you’ll reflect on all the resources you’ve spent and squandered.

Unless, of course, you discover a way to avoid making these errors.

Forget about all of the trial and error. Instead, keep reading to learn about the top event challenges based on our customers’ experiences.

The first event blunder is organizing the event on your own.

Almost all of our customers held an event without any assistance in the last year. As a result, they had to deal with some difficult issues along the way. Instead of concentrating on their speech, they made an effort to meet the demands of the audience.

live events

This, it turns out, is what causes most events to fail. Even if you’re hosting a small event, enlist the help of some moderators. Everything improves with more hands on deck.

There is no live streaming platform for the event.

If you’ve ever been dissatisfied with the outcome of an event, you’ve probably made this mistake. Instead of relying solely on audio, try using a live streaming platform the next time. Audiences enjoy putting a face to a voice or vice versa.

group chat platform

To add a video to your event, you can use live streaming platforms such as VimeoDacast, or even YouTube. These are simple platforms to install.

Failing to take advantage of chat rooms for events.

What if you have a platform for live streaming? How do you engage your audience? If there isn’t a medium for them, they might as well watch a YouTube video. That is the distinction between a live event and a webcast. Everything happens in real-time.

When a participant visits your website, he will spend a few minutes watching. Following that, he will browse your website to see what you have to offer. When he notices an event chat room, he will be interested. This is how you keep your audience interested. When our customers use our service, the majority of them realize this.

This one isn’t difficult at all. You only need to do a single thing: register for a chat platform. Fortunately, you can sign up for RumbleTalk and immediately embed a chat room.

virtual events
  1. Go to your admin panel after you’ve signed up.
  2. On the dashboard, click Embed. There are two options: embedded or floating.
  3. Get your code and paste it in the same place where you’ll be live streaming.

You now have a medium through which you can interact with your audience and potential customers. When combined with the three elements listed above, you will be able to successfully host any event.

We’ve discovered that some people find these extremely difficult to complete. However, with a little practice, all of this will be muscle memory. It is possible to avoid these mistakes as long as you do your part.

Conquering challenges and live events

After completing all of these steps, you will be better prepared to handle your event. If you plan to hold more events in the future, make sure you don’t repeat the same mistakes.

You can now host events without a hitch, especially if you avoid these common event blunders. If you’re still confused, drop us an email at support@rumbletalk.com and we’ll show you a demo.

Don’t let your virtual event die down by neglecting interaction

When running any virtual meeting or event, it is critical to capture the audience’s unfiltered thoughts in real-time via Q&A and Polls sessions. This will encourage audience participation. This creates an interactive environment and provides useful information for your next strategy. It’s no surprise that the Moderated Q&A and Polls features are two of the most popular live chat features in the digital space. They significantly increase the impact of every session. Even if there’s no physical interaction, they make the audience feel involved.

From the organizer’s perspective, these powerful tools are a huge help in assisting decision making and ensuring that everyone’s voice is heard when planning for future developments.

RumbleTalk gives you the tools you need to perform both Moderated Q&A and Polls functions smoothly. These features have also been intended to provide convenience and ease of use in mind. In just a few clicks, you can start your Q&A and Poll sessions throughout a live meeting/event.

Moderated Q&A Chat permits for inclusive, two-way communication and interaction

Promote an inclusive environment so that everyone in the chat room has a chance to speak. This could be attained by enabling the Moderated Q&A Chat, which will inevitably make your presentations more interactive and inclusive.

This function may be incredibly beneficial in a virtual business meeting, seminars, trade fairs, classes, podcasts, or any other type of event in which the organizer and participants talk across both directions.

Establish the Moderated Chat as a Q&A chat

interaction
  1. Navigate to the admin panel. Then, select Moderated Chat as your chat type.
  2. Appoint an admin to serve as the chat room’s moderator. He will have complete control over the Moderated Chat’s functions. This includes the capacity to accept or disapprove messages before they go live. Go to your admin panel, click Users, and then add a new user.
  3. Select admin for rooms if you only want your moderator to have access to a single chat room. Alternatively, select one with global access to authorize them to act as a moderator in all chat rooms.
  4. You can now pose your questions to your audience upon appointing your admins. Moderators can sort through the questions and pick the ones to approve before they go live. Your audience will only see questions that have already been approved.

Polls are an interesting and engaging method to get real-time feedback

Real-time audience interaction is facilitated by Polls. Allowing your participants to partake in a particular subject keeps them engrossed throughout the virtual event. Aside from that, Polls can assist with making business decisions. Before the end of your event, conduct a quick post-event survey.

Note that it is advisable to use the poll feature every 15 minutes or so to maintain your participants’ interest.

Establishing Polls

The Polls feature can be enabled in two ways.

  • Using the RumbleTalk admin panel
  • Logging in as an admin

First, we’ll demonstrate how to enable the Polls feature through your RumbleTalk admin panel.

chat polls
  1. To access your RumbleTalk admin panel, go to Settings. Then, select Polls.
  2. The polling options will appear. After you’ve filled in the question and answer boxes, click Save.
  3. Click the View Answers button in the Polls section to see the results. The next step is to enable it in the group chat.
  4. Log in to your group chat as an admin. Then, in the lower-left corner of the chat, click the gear icon. Select Polls. Choose New Poll from the drop-down menu.
  5. A prompt will display after you click Create New Poll. Fill in the blanks with your query and four pre-programmed answers.
customer experience

Moderated Q&A Chat and Polls functions create unending interaction

RumbleTalk promotes interaction between speakers and audiences. Q&A sessions and Polls are a great way to keep your attendees involved in an online setting. From getting accurate responses to getting to know your attendees, you’re covered. Allowing them to ask questions, vote in polls, and see real-time results will make them feel more valued, thus enhancing customer experience.

Begin with a free account. Then, customize your plan based on the number of attendees, rooms, and administrators you require.