How can you make the most of chat room platforms now that they’re popular?

There is a plethora of software and services available. It is now up to you to decide when and where you will use them. A virtual connection exists via social media, the internet, and chat platforms.

Participation from the audience is the key to a successful virtual event. The audience can connect with anyone in the chat if you choose to include a group chat platform. Their peers can then share the event with their friends, resulting in increased attendance and engagement.

Participants from all over the world can join the conversation with the help of a group chat platform. Transform any little gathering into a large-scale gathering.

So, here are a few examples of how you can use a chat platform.

1. Check in on your community

You can stay in touch with your community by establishing a group chat. Because it is a group chat, anyone can share what is going on in their lives.

Interaction and engagement are critical components of your online community. As a result, you must engage them in the discussions and topics for which they came to the chat room.

A website contains numerous elements. These elements, however, are less effective if your community wishes to learn more about the product, company, individual, or any other topic.

This is the reason for the formation of communities. They use chat platforms to connect with other members and discuss topics that are important to them.

If your community was formed offline, then a chat platform is the best way to stay in touch with them.

2. Meeting virtually via Private Chat

Do you need to arrange a quick meeting? In a Private Chat, you can connect via audio and video calls.

Because the conversation is taking place in a Private Chat, both parties will feel safe.

You can speak with your client or a member of your team. Then, you can just talk about whatever needs to be secured. The Private Chat is intended for one-on-one conversations that require additional privacy.

3. Organize a live Q&A session or poll

Since there are people on the chat, why not ask them for their thoughts? You can try to elicit feedback on new content ideas, what they like about the chat, or where you can improve. Everything is fair game.

Chat polls can be easily created in the admin panel or the group chat. It’s a useful tool for gathering feedback from the audience.

4. Make a virtual event using chat platforms

With a minisite, you can create your own virtual event. It can be used to publicize yourself to others.

You can do this by using YouTube Live. You’ve created a virtual event by linking it on your minisite and changing your viewing settings.

To reach a new audience, invite your community or share the event on social media. Members of the chat can talk amongst themselves, or you can use it as a Q&A session for your event. More information is available here.

5. Share vital documents with clients or your team

Did you know that you can share important documents on chat platforms? All files are encrypted and secured, so you can be confident that no data will be lost.

You can also send it via private chat if you don’t feel comfortable sharing in the Group Chat. One-on-one conversations take place here. Discuss promotions, personal information, and other topics.

Chat platforms: New ways to connect

When you have a chat platform, connecting online is simple. There are endless possibilities, just as there are in the scenarios above.

So, go ahead and try out a chat platform right now.

Constantly bombarded with messages and queries, conversations in an online event are getting harder to keep up with. Organizing a Q&A chat session with your online event participants could be the answer.

Because there may be hundreds or thousands of people attending such events, some may miss out on the opportunity to submit their questions. All they can do is watch the event intently in the hopes of gaining something from it.

By allowing everyone a chance to have their question chosen, this difficulty can be overcome. Admins can choose from the participants’ questions, not only what the speaker sees flashing on the live chat, as long as you use a regulated chat for Q&As.

We will discuss the following themes in this article:

• Changing the mode of the monitored chat to Q&A
• Scenarios for Q&A chats

Let’s get started with the fundamentals.

1. Configuring the Moderated Chat to function as a Q&A forum

The Moderated Chat is one of the chat types on the RumbleTalk chat platform. Admins can use this feature to pre-approve messages before they are sent to the audience. So, admins are moderators in charge of the event chat.

1. Go to General & Logins > Chat type to begin using the Moderated Chat.
2. Now that you’ve decided on it as your chat type, you’ll need to appoint administrators. On your admin panel, go to the Users tab and click Add a new user. 
3. Appoint global administrators or administrators with only room access. The number of chat rooms will determine how many admins you need.

Now that you’ve completed that step, you can begin using the Moderated Chat.

When the speaker asks questions to the audience, the chat acts as a Q&A mode, with admins deciding which ones will be answered.

Only questions that have been approved will appear in the chat room. Additionally, only administrators have the ability to approve or delete messages.

This way, everyone has a chance to have their question chosen rather than just the last one the speaker sees on the screen.

2. Q&A mode: various scenarios

You can use the Q&A mode in a variety of scenarios. Here are some of the more common ones.

Online gatherings

This is the most common scenario. Because online events are usually accompanied by live streams, it’s best to have a chat alongside them.

During the online event, the speakers will be able to ask the audience questions. The admins are then present to monitor and approve questions. If you want to learn more, check out this blog post about how to control the discussion with a Q&A chat.

Webcasts

Do you know what a webcast is? If you answered yes, you understand how important it is for your audience to have a voice.

By providing them with what they want, they’re interested in chatting more about your topic, product, or whatever area you’re covering on your webcast.

Find more about it here: Interactive webcasting chat for live webcasts and events

Company meetings

Because of what is going on in the world, the majority of employees are working from home. This necessitates remote team meetings. When you introduce the Q&A mode to your team, you can hold sessions in which employees can submit questions for an executive/HR representative to answer. This is merely one example.

You can read this guide on managing remote teams in a virtual environment.

3. Q&A sessions in an online event supervised by admins

It’s easy to get lost in a large virtual event, especially in conversations. Q&As aren’t always straightforward to manage, but with the appropriate technology, they can be. If you know how to utilize the platform and have your admins with you, Q&As may be simple and enjoyable.

Virtually holding events is no longer as terrifying. Even complete strangers can host one. All you have to do now is prepare for the other items you’ll need for your Q&A session now that you’re confident with your chat platform.

If you want to learn more about RumbleTalk’s platform, contact us.

A chat plugin is a solution for businesses that want to embed a group chat to their websites without having to download anything. Coupled with an InText keywords feature, it transforms into the ultimate marketing platform.

You can easily direct your users to links from external sources, sites, or affiliate content when you use InText keywords. As a result, all messages are scanned for words or phrases that are linked to a URL. You can use this to easily direct users to affiliate content or related topics.

What exactly is the InText keywords function?

This is a technology that recognizes specific messages, texts, or phrases in a group chat and highlights them as keywords.

These keywords are provided by the chat owner. The chat platform’s role is then to search for these keywords in the chat and correctly link them. This is true for all chat rooms.

When you type a keyword, it must be followed by a URL. The URL is also provided by the chat owner. As long as you have keywords assigned to your chat, the keywords with links are recognized instantly.

If you wish to edit the keyword list, there’s no need to disconnect everyone in the conversation. A chat owner can add keywords, which will appear in real-time in the chat.

Without cluttering the chat with URLs, you can now add links or documents connected to the discussion. You can also utilize the tool to respond to inquiries from your audience about your topic.

If you’re a teacher, for example, you can send your students to review materials or informative videos. Another wonderful example is when a customer inquires about your social media accounts while you’re conducting a product launch. You can attach the names of social media pages to them, and they will be instantly redirected to them.

How can I turn on the feature?

If you don’t assign keywords, they won’t be highlighted in a chat. You must manually assign them as the chat owner. You’ll need to do the following to accomplish this:

1. Go to your admin panel first.
2. Select Keywords from the drop-down menu under Settings.
3. In your chat, enter the keyword(s) and URL that you want to appear.
4. Last but not least, save your changes.

A link isn’t just for a single word. They can also utilize the following:

• a single paragraph,
• using short phrases, and
• sentences that are complete.

A keyword can be anything. The number of keywords you can add to a group chat is, however, limited. If you are in a hurry, you can upgrade and add keywords at any time.

When you upgrade, you’ll be able to add keywords to your limit right away. Add more keywords and URLs after that.

Marketing made efficient and easy through InText keywords

Finally, keywords are an excellent way to direct your audience to where you want them to go. Keywords are displayed in a new tab. As a result, they will not be disconnected from the chat. They can then watch the content at their leisure.

The audience can immediately spot them. If a member of the audience is bored, he can simply scroll through the chat and move on to the next message.

Administrators are not the only ones who can use them. These keywords are also searchable by your target audience. It then appears as highlighted text.

In private conversations, the keyword list is also active. As a result, give it a shot right now and see how it affects your website!

More information on how to use them can be found here.

Want to know more about RumbleTalk’s features? Don’t hesitate to connect with us through our support email. We’re more than willing to give you a demo call.