How can you make the most of chat room platforms now that they’re popular?

There is a plethora of software and services available. It is now up to you to decide when and where you will use them. A virtual connection exists via social media, the internet, and chat platforms.

Participation from the audience is the key to a successful virtual event. The audience can connect with anyone in the chat if you choose to include a group chat platform. Their peers can then share the event with their friends, resulting in increased attendance and engagement.

Participants from all over the world can join the conversation with the help of a group chat platform. Transform any little gathering into a large-scale gathering.

So, here are a few examples of how you can use a chat platform.

1. Check in on your community

You can stay in touch with your community by establishing a group chat. Because it is a group chat, anyone can share what is going on in their lives.

Interaction and engagement are critical components of your online community. As a result, you must engage them in the discussions and topics for which they came to the chat room.

A website contains numerous elements. These elements, however, are less effective if your community wishes to learn more about the product, company, individual, or any other topic.

This is the reason for the formation of communities. They use chat platforms to connect with other members and discuss topics that are important to them.

If your community was formed offline, then a chat platform is the best way to stay in touch with them.

2. Meeting virtually via Private Chat

Do you need to arrange a quick meeting? In a Private Chat, you can connect via audio and video calls.

Because the conversation is taking place in a Private Chat, both parties will feel safe.

You can speak with your client or a member of your team. Then, you can just talk about whatever needs to be secured. The Private Chat is intended for one-on-one conversations that require additional privacy.

3. Organize a live Q&A session or poll

Since there are people on the chat, why not ask them for their thoughts? You can try to elicit feedback on new content ideas, what they like about the chat, or where you can improve. Everything is fair game.

Chat polls can be easily created in the admin panel or the group chat. It’s a useful tool for gathering feedback from the audience.

4. Make a virtual event using chat platforms

With a minisite, you can create your own virtual event. It can be used to publicize yourself to others.

You can do this by using YouTube Live. You’ve created a virtual event by linking it on your minisite and changing your viewing settings.

To reach a new audience, invite your community or share the event on social media. Members of the chat can talk amongst themselves, or you can use it as a Q&A session for your event. More information is available here.

5. Share vital documents with clients or your team

Did you know that you can share important documents on chat platforms? All files are encrypted and secured, so you can be confident that no data will be lost.

You can also send it via private chat if you don’t feel comfortable sharing in the Group Chat. One-on-one conversations take place here. Discuss promotions, personal information, and other topics.

Chat platforms: New ways to connect

When you have a chat platform, connecting online is simple. There are endless possibilities, just as there are in the scenarios above.

So, go ahead and try out a chat platform right now.

Constantly bombarded with messages and queries, conversations in an online event are getting harder to keep up with. Organizing a Q&A chat session with your online event participants could be the answer.

Because there may be hundreds or thousands of people attending such events, some may miss out on the opportunity to submit their questions. All they can do is watch the event intently in the hopes of gaining something from it.

By allowing everyone a chance to have their question chosen, this difficulty can be overcome. Admins can choose from the participants’ questions, not only what the speaker sees flashing on the live chat, as long as you use a regulated chat for Q&As.

We will discuss the following themes in this article:

• Changing the mode of the monitored chat to Q&A
• Scenarios for Q&A chats

Let’s get started with the fundamentals.

1. Configuring the Moderated Chat to function as a Q&A forum

The Moderated Chat is one of the chat types on the RumbleTalk chat platform. Admins can use this feature to pre-approve messages before they are sent to the audience. So, admins are moderators in charge of the event chat.

1. Go to General & Logins > Chat type to begin using the Moderated Chat.
2. Now that you’ve decided on it as your chat type, you’ll need to appoint administrators. On your admin panel, go to the Users tab and click Add a new user. 
3. Appoint global administrators or administrators with only room access. The number of chat rooms will determine how many admins you need.

Now that you’ve completed that step, you can begin using the Moderated Chat.

When the speaker asks questions to the audience, the chat acts as a Q&A mode, with admins deciding which ones will be answered.

Only questions that have been approved will appear in the chat room. Additionally, only administrators have the ability to approve or delete messages.

This way, everyone has a chance to have their question chosen rather than just the last one the speaker sees on the screen.

2. Q&A mode: various scenarios

You can use the Q&A mode in a variety of scenarios. Here are some of the more common ones.

Online gatherings

This is the most common scenario. Because online events are usually accompanied by live streams, it’s best to have a chat alongside them.

During the online event, the speakers will be able to ask the audience questions. The admins are then present to monitor and approve questions. If you want to learn more, check out this blog post about how to control the discussion with a Q&A chat.

Webcasts

Do you know what a webcast is? If you answered yes, you understand how important it is for your audience to have a voice.

By providing them with what they want, they’re interested in chatting more about your topic, product, or whatever area you’re covering on your webcast.

Find more about it here: Interactive webcasting chat for live webcasts and events

Company meetings

Because of what is going on in the world, the majority of employees are working from home. This necessitates remote team meetings. When you introduce the Q&A mode to your team, you can hold sessions in which employees can submit questions for an executive/HR representative to answer. This is merely one example.

You can read this guide on managing remote teams in a virtual environment.

3. Q&A sessions in an online event supervised by admins

It’s easy to get lost in a large virtual event, especially in conversations. Q&As aren’t always straightforward to manage, but with the appropriate technology, they can be. If you know how to utilize the platform and have your admins with you, Q&As may be simple and enjoyable.

Virtually holding events is no longer as terrifying. Even complete strangers can host one. All you have to do now is prepare for the other items you’ll need for your Q&A session now that you’re confident with your chat platform.

If you want to learn more about RumbleTalk’s platform, contact us.

Hybrid events are all the rage these days, and it’s no wonder why! With the right planning and execution, they can be truly incredible experiences. Something that will fully immerse your audience in your business, while also increasing brand awareness and delivering impressive ROI. Rumbletalk is crafted to help you master the art of hybrid events. Here are some best practices to follow when planning your next one-of-a-kind event.

Planning hybrid events with RumbleTalk

Organizations should think outside the box when it comes to event planning. This is true especially as budgets continue to shrink and audiences demand more interactive experiences. So, how can marketers master these new trends? Whether your next event will be held in-person or on a live webinar, you’ll want to make sure you are maximizing all opportunities to connect with participants. So, we created a list of things you should keep in mind while planning your next hybrid events.

Keep it casual

Transitioning from face-to-face interaction into remote communication is hard enough for most of us. Making small talk could be good for building connections and developing trust. So, chatting with your audience members before or after an event can help you connect in a more meaningful way. 

Keep the audience engaged with multimedia sharing tools

Aside from having a speaker at your event, consider incorporating videos and documents before and during your program. With RumbleTalk’s file-sharing tools, you can keep your audience informed by sending multimedia files. For example, sending them tutorial videos, product photos, or a live video of you trying on the product. Furthermore, to get audience members even more involved, ask them to submit questions for you to answer live. 

Select a moderator ahead of time

Look for a moderator who will not only deliver your material but also keep everyone involved and moving forward. The moderator will serve as the admin of your group chat. In the Moderated Chat, he or she has the power to block unwanted users, approve or reject messages before it goes live, mute everyone, and more.

Use polls and Q&A to ask for feedback and suggestions for improvement

People who come to your live event will have different opinions on what they liked and disliked. But it’s important to find a balance between listening too much to their opinions and staying focused on your own agenda. Always listen for critical feedback that can help you improve. But don’t let outsiders keep you from executing based on their ideas alone. You know what’s best for your business, so trust your instincts above all else.

Make sure both on-site attendees and remote attendees can “enter” the event early to engage in pre-event socializing

So, you’re hosting hybrid events and you have remote attendees. One way to get remote participants more involved in on-site activities is to give them early access to your meeting agenda (maybe even 24 hours in advance). If they can’t be there for kickoff, at least let them know what will happen so they don’t miss out entirely.

In addition, you can send them digital invites with a QR code that leads to your virtual event. This makes it easier and more accessible to your participants.

Make your virtual and hybrid events more inclusive

When planning an event, start by thinking about who you’re trying to reach. It can be difficult to get people involved if they don’t see themselves reflected in your content or are skeptical that they have something to gain from it. If a key part of your audience is a member of underrepresented groups, make sure their voice is heard at your event.

Send us a message at support@rumbletalk.com and we’d love to give you a demo of how our solution can work wonders for your next hybrid event.