Case Study: My EHI Aloha Enhances User Engagement using RumbleTalk Group Chat

My EHI ALoha is a digital platform promoting community engagement and collaboration in Hawaii. With a growing online audience, the platform hosts virtual events, educational programs, and community gatherings to foster user interaction.

One of the key challenges faced by My EHI Aloha was how to effectively manage thousands of participants in one chat room for their Healing for the A.G.E.S virtual event. They needed a robust and scalable group chat solution to ensure seamless communication and user engagement. In 2024, they turned to RumbleTalk group chat to help manage their increasing number of participants.

The platform needed a solution that could handle thousands of attendees interacting at the same time without compromising the quality of the conversation or the user experience. RumbleTalk’s group chat solution provided a highly scalable and user-friendly option for My EHI Aloha to meet its growing demand.

The Challenge

As My EHI Aloha gained traction internationally, they began hosting larger virtual events, often seeing thousands of users participate simultaneously. The increase in attendees created several challenges for the platform:

Rumbletalk group chat My EHI Aloha

  • Overwhelming chat volume: Handling thousands of messages from participants all at once made it difficult for event organizers to manage the conversation and keep discussions on track.
  • Need for real-time communication: Events required immediate feedback, Q&A sessions, and live discussions to keep participants engaged.
  • Security and moderation: With a large number of participants, it became essential to moderate conversations to ensure they remained respectful and productive.
  • User overload: As the number of participants grew, the chat platform they initially used struggled to keep up. This leads to lagging, crashes, and frustrated users.

The Solution

To address these challenges, My EHI Aloha integrated RumbleTalk, a secure and scalable group chat solution designed for large virtual events and online communities. The features of RumbleTalk proved to be an ideal solution for managing thousands of participants in real-time.

Key Features of RumbleTalk Group Chat That Helped MyEhiAloha.org:

  1. Scalability for Large Events: RumbleTalk’s infrastructure is designed to scale effortlessly, handling thousands of simultaneous users without performance issues. This allowed MyEhiAloha.org to host events with large audiences while maintaining a smooth chat experience.
  2. Real-Time Messaging: RumbleTalk provided seamless real-time communication, enabling participants to send messages instantly and engage with each other without any lag. This was critical for maintaining high levels of interaction during live events.
  3. Moderation Tools: With RumbleTalk’s robust moderation features, MyEhiAloha.org could easily manage conversations in their large group chat. Moderators had the ability to approve or delete messages, ban users if necessary, and ensure that the conversation stayed respectful and on-topic.
  4. Security: RumbleTalk’s end-to-end encryption ensured that all conversations remained secure and private, addressing any concerns about data privacy. This was crucial given the sensitivity of some topics discussed in MyEhiAloha.org’s events.
  5. Customization: MyEhiAloha.org was able to customize the appearance of their RumbleTalk chat to align with their brand’s identity. This enhanced user experience by offering a seamless, cohesive interface that matched their platform’s design.
  6. Engagement Features: With features like polls and live Q&A, MyEhiAloha.org was able to keep participants engaged throughout the event. These features facilitated real-time feedback and provided event organizers with valuable insights into audience sentiment.

Results

After implementing RumbleTalk, MyEhiAloha.org saw a significant improvement in the management of their virtual events, particularly in how they handled large group chats. The platform experienced smoother operations, increased engagement, and better participant satisfaction.

  • Improved Event Experience: Attendees experienced a seamless chat experience during events, leading to higher engagement and positive feedback.
  • Real-Time Interaction: The ability to communicate instantly in real-time allowed for lively discussions, quick responses to participant questions, and more interactive events overall.
  • Scalability: RumbleTalk enabled MyEhiAloha.org to handle large crowds of thousands of participants effortlessly. This eliminated previous issues with lagging and system crashes.
  • Better Moderation and Security: The platform’s administrators were able to maintain order in the chat rooms. This made sure discussions stayed on topic and that the chat environment was safe for all participants.

Takeaway

By partnering with RumbleTalk, My EHI Aloha successfully addressed the challenges they faced with managing large-scale events. RumbleTalk’s user-friendly solution allowed them to accommodate thousands of participants in a chat room without compromising on performance or user experience. With enhanced moderation capabilities, security features, and real-time communication, they were able to boost engagement and host successful virtual events.

As MyEhiAloha.org continues to grow, they are confident that RumbleTalk’s group chat solution will continue to meet their needs. They ensure their community has a safe, interactive space to engage and collaborate.

Interested in RumbleTalk Group Chat for your Events?

If your organization faces similar challenges in managing group chats for large events, consider exploring RumbleTalk to handle your needs. Whether you’re managing online communities, virtual events, or collaborative sessions, RumbleTalk offers a customizable, secure, and scalable chat solution that adapts to your audience size and engagement goals.

Learn more about RumbleTalk’s features here.

Case Study: Empowering Large-Scale Engagement: RumbleTalk’s event chat at SIGGRAPH 2023

SIGGRAPH 2023 incorporated virtual access for interested attendees all around the world. However, they wanted to add more engagement from their participants. This is where RumbleTalk event chat came in.

The Client: SIGGRAPH

SIGGRAPH 2023 is the 50th annual conference for computer graphics and interactive techniques worldwide. The live event was held in Los Angeles from August 6-10, 2023. The conference featured technical papers, presentations, workshops, tutorials, and an exhibition of the latest hardware, software, and creative services in computer graphics.

The theme of SIGGRAPH 2023 is “The Age of SIGGRAPH”. This theme reflects the conference’s 50 years of history and its commitment to innovation in computer graphics and interactive techniques. SIGGRAPH 2023 will explore the past, present, and future of computer graphics, and it will challenge attendees to imagine and invent the bold and bright future of the field.

Here are some of the highlights of SIGGRAPH 2023:

  • Technical Papers: The Technical Papers program is the premier international venue for disseminating and discussing new scholarly work in computer graphics and interactive techniques.
  • Presentations: The Presentations program features a variety of talks on topics related to computer graphics, including research, applications, and education.
  • Workshops: The Workshops program offers in-depth discussions on specific topics in computer graphics.
  • Tutorials: The Tutorials program provides hands-on training on a variety of computer graphics topics.
  • Exhibition: The Exhibition showcases the latest hardware, software, and creative services in computer graphics.
  • Virtual Access: SIGGRAPH 2023 offers Virtual Access and Virtual Access Supporter registrations for those unable to attend in person. Virtual Access registrants will have access to a selection of livestreamed and recorded content.

The Challenge: Virtual communication for participants

SIGGRAPH 2023 also offered Virtual Access and Virtual Access Supporter registrations for those unable to attend in person. Virtual Access registrants had access to a selection of live streamed and recorded content.

Even if they had virtual access through live streaming, they wanted participants to have another outlet for communication. Therefore, they were looking to find an event chat room that could accompany their live stream.

The Solution: How SIGGRAPH 2023 engaged its audience with a live stream and event chat

This is where RumbleTalk came in. In addition to the presenters talking with the audience through a live stream, they also had 150 chat rooms where they could speak with other participants.

RumbleTalk was designed to fit the theme of the event website. Then, participants can come and go if they want to chat with other attendees.

The chat rooms were not monitored by the presenter and were not used for Q&As. However, its main purpose was to let the participants interact with other like-minded individuals. Since they could not directly speak with the presenter or moderator, this made it easy to communicate with participants who wanted to talk about the topics being discussed.

The Results: Around thousands of participants attended the event and stayed to chat

SIGGRAPH 2023 event chat

RumbleTalk Chat played a vital role in the success of SIGGRAPH 2023. It enabled attendees to participate in dynamic and fruitful discussions, mirroring the interactions found at in-person conferences. The platform seamlessly facilitated connections with thousands of participants, transcending geographical boundaries.

Moreover, the organizers of the summit saw the effect of 150 chat rooms, guaranteeing that the conversations maintained a respectful and professional tone, aligning with the event’s high standards.

Experience the convenience of virtual attendance from the comfort of your own home

RumbleTalk Chat emerged as a valuable asset during SIGGRAPH 2023, ensuring a seamless and captivating online event for all participants. Its intuitive interface and real-time communication capabilities enabled attendees to connect and partake in enriching discussions, replicating the engagement of an in-person conference.

For more information on SIGGRAPH’s upcoming conferences featuring artists, programming experts, and educators, explore https://s2023.siggraph.org/.

Are you ready to leverage RumbleTalk for your next event? Reach out to us at https://rumbletalk.com/about_us/contact_us/ to schedule a free demo – we’re here to assist you!

CASE STUDY: Scaling up for Success – How RumbleTalk facilitated thousands of chat users at CES Tech 2023

The Client: Get to know CES Tech Event 2023

CES 2023, or the International Consumer Electronics Show 2023, is the leading event in the technology industry, showcasing the latest and greatest advancements in consumer technology.

This is where the world’s leading brands in manufacturing, developers, and suppliers of consumer technology hardware, technology delivery systems, and more, showcase their latest products, network with potential partners, and introduce new innovations.

This year, CES hosted around 3,200 exhibitors – including many of the big hitters such as Google, Amazon, Microsoft, Qualcomm, LG, Samsung, Sony, Panasonic, and JBL – and took place in Las Vegas from January 5th to 8th, 2023.

The event was also held digitally, with live-stream press conferences, keynotes, and tech talks. This offered the worldwide audience an opportunity to see major brands and emerging startups, as well as hear from influential leaders and industry advocates.

CES TECH 2023 HAS:

  • 3,200+ exhibitors
  • 173 countries, regions, and territories represented
  • 304 Fortune Global 500 companies have registered
  • 41 different technologies covered
  • 4700+ media registered

The Challenge: A chat room that can accommodate hundreds of thousands of online users flawlessly

Along with the big comeback after the pandemic, the organizers of the CES Tech 2023 event have decided to integrate a live chat feature alongside the online live stream in order to reach a wider audience globally.

The chat room needs to facilitate online communication and engagement between attendees, exhibitors, and speakers – that’s around 180,000 online attendees actively participating in the live chat simultaneously.

From a developer’s perspective, the ability to accommodate a large number of chat users is contingent on the infrastructure and technology employed to host the chat room.

Factors such as server capacity, bandwidth, and network infrastructure are crucial in determining whether or not the chat room can handle a high number of users without experiencing lag. Additionally, the volume and frequency of messages being sent also play a role in the chat room’s performance.

The Solution: Using RumbleTalk Chat to accommodate thousands of live chatters while seamlessly blending into the event live stream

The event organizers chose to use RumbleTalk Chat for its comprehensive set of features, including the ability to create multiple chat rooms, send multimedia files, and hold one-on-one private chats and video calls.

Here’s a rundown of how RumbleTalk Chat was utilized during the live event:

4 Group Chats for 4 Channels

The CES 2023 has four digital channels, all featuring the use of the RumbleTalk Social Chat room embedded into the Intrado event platform. This allowed online viewers to engage in group discussions while watching the show live.

The event organizers also used the chat function to send live polls, keeping the virtual audience engaged and interactive throughout the event. Additionally, they provided multimedia files such as brochures and demo videos for the audience to access.

Thousands of Private Chats for Exhibitors

CES used 3,200+ RumbleTalk Private Chats, one for each of their exhibitors. These Private Chats provided a space for one-on-one conversations between exhibitors and potential clients or business partners.

The private chat rooms also allowed exhibitors to handle inquiries and confidential proposals and make the interaction more personal through the use of video or audio calls.

Live Polls for the virtual audience

One of the standout moments of the event was the keynote speech by a prominent tech industry leader. The speaker used the live polls feature in the chat to gather real-time feedback from the audience and answer questions in a Q&A session.

This interactive aspect of the speech helped to engage the audience and foster a sense of community among attendees.

Customized design with a powerful chat capacity

The chat rooms used CSS customization to seamlessly blend the design with the layout of the event. Making it sit perfectly beside the live stream without being a huge distraction to the viewers.

Along with the look, we also took care of functionality and performance. RumbleTalk chats are designed to handle large volumes of messages and video calls simultaneously – in this case, hundreds of thousands of chat users, allowing for smooth and efficient operation of both the group and private chats.

Facilitating thousands of chat users through RumbleTalk CES Tech 2023

RumbleTalk CES Tech 2023
RumbleTalk CES Tech 2023

The show attracted a substantial online audience with hundreds of thousands of online visitors.

With the use of the RumbleTalk Chat platform during the event, organizers reported a marked increase in engagement and interaction among attendees and received positive feedback from exhibitors and speakers.

To find out more about CES Tech 2023 news and updates, go to https://www.ces.tech/exhibitors.aspx.

The platform proved to be an effective and efficient means of communication and helped to create a sense of community among the diverse group of attendees. This paved way for us to face more challenges and continuously innovate with new features and updates to serve our clients.

Have an event soon? Message us!

We are privileged to be a valuable tool for any event looking to improve communication and engagement among attendees. RumbleTalk’s comprehensive set of features and ease of use make it a versatile and powerful chat service for any event organizer.

If you’re interested in a collaboration like this, send us a message at support@rumbletalk.com and we’d be glad to give you a free demo.