New Feature: Instantly pin messages on top of the chat for important announcements

We understand the importance of keeping essential messages at the top of your chat list for easy access. You can do that using the Pin Messages feature! Whatever your message is – an introduction, chat rules, or a link to an ongoing livestream – it can now be pinned to the top of your chat room.

With this addition to RumbleTalk chat platform’s wide range of features, the chat experience will be significantly enhanced.

As a chat admin, you can enjoy this feature by following these simple steps

Here’s how you can pin messages on top of your chat.

pin messages
  1. Login to your chat room as an admin.
  2. Type a message.
  3. After sending a message, click the button (vertical ellipsis) beside the message you sent.
  4. Click Pin message.
  5. The chosen message will now be pinned on top.
pin messages

Tip: Only chat administrators can use this function. Therefore, if you want to pin a message, make sure that the chat room has assigned admins.

NOTE: This feature is currently available for beta users only. Contact us if you want to have an access to this feature.

Is there a limit to the messages that you can pin?

As of now, only one message from a chat user can be pinned. When another message is pinned, this will override the previous pinned message.

Therefore, it’s important to plan which message will be pinned so that users will be able to see the message instantly.

What type of messages can you pin?

From important announcements to informational links, you can pin any message as long as it’s sent in the chat room. Even if only chat admins can pin a message, non-admin users’ messages can also be pinned.

When a message is pinned, it will show the user who sent it along with his/her message.

Use this feature to your advantage when talking in communities, discussing team strategies, or sharing relevant links about a topic.

To know more about RumbleTalk’s latest features, you can visit our blog and knowledge base. If you want to create a free account, then sign up on the website. You can also send us a message at support@rumbletalk.com to schedule a free demo.

New Feature: Edit your own messages in the group chat room

There’s a new feature that you have to check out! Edit messages in the chat room once you send them. This feature is available for all users: admins, non-admins, and guest users.

Why do you need this new feature?

Our customers have been asking us to add this feature since last year. Now, we’ve added this feature to improve user experience. Users weren’t able to edit their messages when they were already sent. Now, with just a click, they can edit messages without the need to delete the previous message.

How to edit messages in the chat room?

edit message

To edit your own sent messages, you need to do the following.

  1. Log in to the chat room.
  2. Type a message and send it.
  3. After sending a message, click the button beside the message you sent (in some skins, you should hover over the message in order to see it).
  4. Click Edit.
  5. Type your new message.

Previously, you cannot edit sent messages. Therefore, you had to send one again or delete the previously sent message if you wanted to add additional information. With this new feature, you can just click the edit button and rewrite your message.

NOTE: For now, this feature is only available for beta users. Contact support (via the admin panel) if you want to gain access.

New features coming 

Since RumbleTalk started, we are continuously improving our platform. From improving the user interface and experience to adding more plugins to our array, we’re working towards the betterment of our service.

You can see our current features here. To request a feature that you’d like to see or if you’re experiencing bugs, you may contact our support team via support@rumbletalk.com.

Not yet a RumbleTalk customer? Sign up on our website for a new account and try the chat platform for free!

Oldie but Goodie: Why chat rooms still reign the online space and employee engagement

Chat rooms are one of the oldest online communities. They predate email servers, multiplayer games, bulletin boards, commercial online services, and social networks. They started humble, but over time they became places for people to share information and connect with others who share their interests such as employee engagement.

Chat rooms stand out from other instant messaging programs because they allow for communication between multiple people and now, employee engagement.

Fast forward to an even more distant future and chat rooms will just be one of many digital tools that businesses use.

What’s different now?

Despite chat rooms being around for a long time, the technology has only recently evolved significantly. Companies who use RumbleTalk express that the software allows for video calls, exchanging documents, and most significantly, sharing gifs and reactions.

The technology is beneficial for all parts of their jobs including the less formal “hey, I have a quick question” meetings, client check-ins, and new business pitches. At the core of chat technology, groups prefer conducting conversations online.

But today, with “channels,” or rooms that users can create or delete as needed, workers can schedule and join online meetings with dial-in audio conferencing that has high-definition and VoIP capability (voice over internet protocol, which allows voice calls over the internet).

This technology also allows for file sharing. Users who don’t see information in real-time can review it later in recorded transcripts. Some products have advanced features, such as dedicated phone numbers for making and receiving calls to users outside of the software.

For instance, our company manages a team of 20 people globally. The ability to do morning check-ins and interact with team members across the globe is very handy.

Around half of the workers believe that communication apps help them be more efficient

chat rooms employee engagement

Do work chat platforms make you more or less productive?

  • A majority of millennials (42%) believe that workplace chat platforms increase productivity.
  • 34% of employees said they would be more productive if they uninstalled their current work chat platform.

Many tech companies have created platforms designed to promote collaboration and employee engagement in the workplace.

According to managers, many seem to think they’re doing their job. About 40% of managers believed work chat communication platforms made them more productive, with senior managers believing they had the most positive effect.

Entry-level employees were more likely to describe work chat platforms as bad for productivity.

Only 29% of employees overall felt work chat platforms generally decreased productivity.

What is motivating today’s technology?

chat messages

Technology has created a problem of constant “noise,” where workers feel they need to be tied to their email, text, and voice messages around the clock. Experts say that this problem can only be fixed by technology.

Several experts believe that a communication tool that encourages workers to disconnect may be essential. This refers to features such as disabling notifications.

The technology allows users to still share information in real-time but can ignore private messaging and other distractions when they need to be completely focused.

Use chat rooms correctly to boost employee engagement

Incorporating social communication technology in the workplace starts with good intentions. The goal is to facilitate quick, efficient, and concise communication between co-workers that help increase productivity and employee morale.

As with any other social platform, conversations can quickly veer off-topic and end up as nothing more than a distraction.

Proper use of the platforms and keeping nonwork-related channels and threads to a minimum is crucial for minimizing distractions. Choosing the right software can also mean decreased productivity and increased collaboration.

At RumbleTalk, we work hard to create a productive and collaborative environment, free from distractions. Our chat room is designed to improve connectivity and employee engagement, so your team can succeed.

To learn more about how our products can transform your workplace, contact us today.