Engagement is key to making a live stream successful. A live stream group chat can provide you with the necessary medium to connect with your audience.

Live streams are what’s trending in today’s digital world. When you start a live stream, the audience will be flocking in. This is why you should create a live stream chat next to your chosen live stream platform to interact with your audience.

Why do we need to engage with the audience?

It’s simple. Without the audience, your live stream will be not impactful. When you create a conversation with the participants, you give them a reason to stay. When they stay, there is a higher chance that they will invite other people to the live stream.

Another thing is that some stay for the live stream chat. They love interacting with other people who have the same interests. So, seeing a live chat can pique their interest.

Prepare for questions beforehand

Questions are always included in live streams. The moderated chat allows you to host a Q&A session through the live stream chat. The audience can ask you about the product, next topics, follow-up, or more. This goes the same for you. If you want to ask the audience a question, they can send in their answers in the live stream chat.

However, sometimes there are too many people in the chat. You could overlook questions and not be able to answer them. In this scenario, you should bring backup. Backup means appointing administrators to become moderators.

With the help of the moderated chat, moderators can choose which messages will be approved or not. Therefore, only relevant questions and answers will be seen in the chat room.

This makes it easier to keep with the conversation. At the start of the virtual event, don’t forget to introduce them. They will be the contact persons of the participants and they can alert the moderators if something happens.

As they are going to man the conversation, you should also keep a side chat open to communicate with them if anything happens.

To create a moderated chat, follow these simple steps.

1. On your admin panel, click Settings > General & Logins.
2. Under Chat Type, select Moderated chat.
3. After choosing your chat type, when you login as an admin in the chat room, you will see that messages will have check and cross boxes.

Now, moderators can easily check the chat for spam, irrelevant questions, and trolls. It will be a hassle-free chatting experience for everyone.

Engage with the audience through the live stream group chat

Don’t forget to talk to your audience when hosting the live stream. It’s what they came for. When you forget the most important thing, it defeats the purpose of having a live stream chat.

Users like to feel valued. To talk to your audience, mention them in the chat room. You can use the Mentions feature to capture their attention.

Use the media and file sharing feature to share interesting videos and images that are still on topic. It’s a great way to disperse relevant information without having to leave the chat room.

Lastly, to make your audience feel welcome, add a welcome message. A welcome message pops up when the participant first enters the chat room. You can type up to 1024 characters, so get creative!

This little extra work can make a huge impact on your audience. Once you follow these tips, you’ll see an improvement in both brand loyalty and audience participation, which are the keys to a successful live stream.

Create more moments like this when you add a live stream group chat via RumbleTalk. It only takes a few minutes to set up.

To form a relationship with your customers, it takes time and understanding. This is crucial for them so that your product or brand will stay on their minds. There are more than thousands of websites out there, and a lot of them fail. You read that right. What’s missing? It’s the lack of trust. In building a website, some don’t take into consideration the relationship with the customers. Therefore, their website and brand fail. If you create a social chat, you can turn this around.

Knowing your customers’ wants and needs can help you create a unique social chat experience, leading to increased sales and traffic.

We say that emotion does not influence buying factors, but it does.

So, how can you create a unique social chat experience for your visitors, customers, and partners? Here are 3 steps to do that.

Personalize your social chat

When you create a website, you think about what it would look like, where elements would be placed, how fast it would load, etc. You should do the same for your social chat.

If your community sees that the chat is lively and beaming with colors, they’ll be more likely to stay longer in the chat room. Also, when you customize your social chat, it will be more pleasing to the eyes. As there are skins available in the chat room, you can use one of those, so no coding would be needed.

However, if you want it to blend in with your site, then you’d have to use advanced customization techniques such as CSS. This is the latest CSS skin we’ve made. You can do the same for your chat room.

Here are the instructions on how we did it.

Use chat features to your advantage

Customers crave social interaction and connection. Therefore, using social chat features like group chat, uploading photos, and calling is an effective way to capture your customers’ attention.

Furthermore, customer feedback is one of the key points of a social chat. With chat features that you can use, this will increase rapport with your customers. So, taking advantage of chat features that you can use will increase the chances of making conversations with your customers.

It will not only be a medium to connect with your customers, but it will also help build a community surrounding your brand. In turn, this community will help in spreading the word about your brand, which will lead to new customers and traffic.

Open your community to all

Social chats can sometimes be for members only. However, if you open your chat to everyone, this can be inviting. For instance, a visitor may see that you have a chat on your website. Then, he checks out the chat room, but he sees that it’s only for members. This can leave a distaste in their mouth.

So, if you want to entice customers, make your social chat public. This will assist in capturing the customer’s interest, making them stay on the site. After that, they can chat up users that are logged into the chat room. Then, they may ask about the brand, how you are as an owner, etc. If this goes your way, then it might lead to good development.

Enhancing the social chat experience

The social chat experience is unique in every chat. Websites are made to be your brand’s advertising, but social chat brings it to life. Customers can voice out their opinions, get testimonials from other customers, and more.

Websites with social chats see more sales, traffic, and engagement. So, sign up to RumbleTalk now and use all of the above features. You’ll experience a different kind of social chat.

Educators today continuously use online venues and live chat as virtual classrooms. However, simply having an online platform is not enough to give the best learning experience for your students.

A live chat fills in the missing piece. It parallels face-to-face discussions in a good way. For example, students who are usually shy can now ask the facilitator without the pressure of too much attention. This encourages everyone to speak up and be heard.

However, without the structure of traditional classrooms, your audience is more exposed to distractions. This includes social media, internet problems, and family, which can pull their attention away.

Here are actionable tips to create a more collaborative learning space in an online environment.

Set some ground rules.

Setting up a community guideline on your landing page, or before the lecture begins is a good way to start the class. Include instructions on how to use the live chat in your virtual classroom. Ask your students to keep the side conversations and internet browsing to a minimum.

Designate a moderator to monitor the chat.

Using the Moderated Chat, you can assign an assistant as the administrator of the group chat. He or she can manage the platform and perform functions such as screening inbound messages before it goes live, limit the number of users, share files, filter profanity, and more.

Thes best part? Your moderator can mute everyone using the admin mode. This minimizes the noise distraction and keeps the focus on your presentation.

Along these same lines of building healthier communities, the live chat admin can also serve as the eye of the presenter. He or she watches out for questions and clarifications from the audience.  

Motivate sharing of ideas using these powerful engagement tools.

Keep your audience engaged and their questions answered with the following features:

• Polls – Let your students weigh in on the topic by getting their opinion through live polls
• Question and Answer – Collect valuable insights through a Q&A session
• Multimedia Sharing – Share files, images, videos, or links
• Export Transcript – Download your chat history to organize your notes
• Send audio and video messages

Schedule a time for questions during your presentation.

This not only gives your participants a chance to interact with you and their colleagues. It also gives you the space to take a breather after your presentation.

Improve student-instructor communication through a one-on-one chat.

Using the Expert’s Chat, you can now focus on private conversations during online learning. Do this without having to take much time away from other participants. In fact, most people appreciate having a platform to reach out to you conveniently and efficiently. You can transfer between a one-on-one chat, while simultaneously interacting with another group.

Use multiple chat rooms as breakout rooms.

One of the best things about Rumbletalk is that it allows you to use multiple chat rooms at once. This gives your students a space for small group discussions. With a flexible plan, you can customize the number of rooms depending on your need.

A live chat for education.

Using a live chat may not be a perfect substitute for in-person learning. But, with the right tools, it can be a powerful way to create a collaborative online space.

With RumbleTalk chat, you can explore many ways to invite student interaction. It fits perfectly for online classes since it works as a one-stop solution for all your audience engagement needs.