Top 3 challenges to live events and how you can overcome them

There are events all year. However, not all businesses are adept at managing events, particularly in the virtual realm. We recall how popular virtual events were at the time. Because everyone else was doing it, even if these people had no experience, others followed because event hosting was the trend.

Although it appeared that many people were getting the hang of it, many of our customers were not. They attempted at first. However, they were not getting the desired results.

We can almost certainly say that if you’re new to virtual events, you’ve made these mistakes as well. And once you’ve realized it, you’ll reflect on all the resources you’ve spent and squandered.

Unless, of course, you discover a way to avoid making these errors.

Forget about all of the trial and error. Instead, keep reading to learn about the top event challenges based on our customers’ experiences.

The first event blunder is organizing the event on your own.

Almost all of our customers held an event without any assistance in the last year. As a result, they had to deal with some difficult issues along the way. Instead of concentrating on their speech, they made an effort to meet the demands of the audience.

live events

This, it turns out, is what causes most events to fail. Even if you’re hosting a small event, enlist the help of some moderators. Everything improves with more hands on deck.

There is no live streaming platform for the event.

If you’ve ever been dissatisfied with the outcome of an event, you’ve probably made this mistake. Instead of relying solely on audio, try using a live streaming platform the next time. Audiences enjoy putting a face to a voice or vice versa.

group chat platform

To add a video to your event, you can use live streaming platforms such as VimeoDacast, or even YouTube. These are simple platforms to install.

Failing to take advantage of chat rooms for events.

What if you have a platform for live streaming? How do you engage your audience? If there isn’t a medium for them, they might as well watch a YouTube video. That is the distinction between a live event and a webcast. Everything happens in real-time.

When a participant visits your website, he will spend a few minutes watching. Following that, he will browse your website to see what you have to offer. When he notices an event chat room, he will be interested. This is how you keep your audience interested. When our customers use our service, the majority of them realize this.

This one isn’t difficult at all. You only need to do a single thing: register for a chat platform. Fortunately, you can sign up for RumbleTalk and immediately embed a chat room.

virtual events
  1. Go to your admin panel after you’ve signed up.
  2. On the dashboard, click Embed. There are two options: embedded or floating.
  3. Get your code and paste it in the same place where you’ll be live streaming.

You now have a medium through which you can interact with your audience and potential customers. When combined with the three elements listed above, you will be able to successfully host any event.

We’ve discovered that some people find these extremely difficult to complete. However, with a little practice, all of this will be muscle memory. It is possible to avoid these mistakes as long as you do your part.

Conquering challenges and live events

After completing all of these steps, you will be better prepared to handle your event. If you plan to hold more events in the future, make sure you don’t repeat the same mistakes.

You can now host events without a hitch, especially if you avoid these common event blunders. If you’re still confused, drop us an email at support@rumbletalk.com and we’ll show you a demo.

Expert’s Chat achieves your need for online consultation with clients

In the past, online consultation is not our first choice for people who needed professional advice. We usually have to book a physical visit with a doctor, lawyer, or other professional. Nowadays, they can consult with professionals in the comfort of their homes. 

RumbleTalk has been the bridge between a professional and a client in terms of online communication. We do this with Expert’s Chat. This chat type serves as an online private consultation room that offers clients the opportunity to chat with experts in different fields. This service is designed for people who want to get expert advice but can’t afford it, don’t have time for it, or live a hundred miles away. 

Seamlessly embed the Expert’s Chat into your website, podcast, or community page. And then, you, the “expert,” can create a virtual chat room where you can have a one-on-one conversation with your clients. As the owner of the Expert’s Chat, you can message as many users as you want, simultaneously.

Here are 4 features you can maximize during your online consultation.

Share anything: Documents, images, videos, and more

online consultation

Add visual materials to your conversations by sharing any type of file, image, video, links, or emojis to the chat. Using RumbleTalk’s file-sharing tool, the expert and the client can just click the paperclip icon at the bottom of the chat window and choose the file they want to share. This is perfect for when you need a visual aid for an easier explanation, videos for tutorials, links to your forms, and so much more.

Play YouTube videos directly in your online consultation

Unlike other chat platforms, RumbleTalk allows you to embed the YouTube video directly into the chat room. This removes the extra effort to transfer to another window. Given this, the expert and the client can conveniently watch the same video together while discussing it. 

To do this, just copy the URL of the Youtube video or Vimeo videos you want to share, then paste and send it in to the chat.

Save time when you turn words into links with Keywords 

RumbleTalk Keywords (InTEXT) identify specific words and dynamically turn these words into links. The links can be redirected to any webpage, downloadable files, online documents, presentations, spreadsheets, PDFs, videos, and more. This feature saves you time and the extra effort to copy and paste each information you use on all of your clients.

online consultation

Make your online consulation more personal with video or audio calls

Aside from sending text messages, you can also make video and audio calls in the chat without having to install anything. This feature makes your consultations personal since you can speak face-to-face and easily identify visual cues. In turn, this will lead to a superior level of engagement and a stronger relationship with your clients.

Efficient, affordable, and engaging online consultation

A personal visit from a client might be the ideal way of doing your consultations. But, using the right tools, an online session can be just as effective. So, RumbleTalk made sure that reaching out to your client is now more convenient than ever with the Expert’s Chat.

Get the Expert’s Chat, along with other chat types now! Available on a free or paid plan. It’s a truly remarkable international communication platform for all businesses, organizations, and professionals. It is built with video and private messaging at the core of its features, allowing organizations to share information in cutting-edge ways and bridge the gap between businesses and clients.

Send us a message at support@rumbletalk.com for a free demo call!

Don’t let your virtual event die down by neglecting interaction

When running any virtual meeting or event, it is critical to capture the audience’s unfiltered thoughts in real-time via Q&A and Polls sessions. This will encourage audience participation. This creates an interactive environment and provides useful information for your next strategy. It’s no surprise that the Moderated Q&A and Polls features are two of the most popular live chat features in the digital space. They significantly increase the impact of every session. Even if there’s no physical interaction, they make the audience feel involved.

From the organizer’s perspective, these powerful tools are a huge help in assisting decision making and ensuring that everyone’s voice is heard when planning for future developments.

RumbleTalk gives you the tools you need to perform both Moderated Q&A and Polls functions smoothly. These features have also been intended to provide convenience and ease of use in mind. In just a few clicks, you can start your Q&A and Poll sessions throughout a live meeting/event.

Moderated Q&A Chat permits for inclusive, two-way communication and interaction

Promote an inclusive environment so that everyone in the chat room has a chance to speak. This could be attained by enabling the Moderated Q&A Chat, which will inevitably make your presentations more interactive and inclusive.

This function may be incredibly beneficial in a virtual business meeting, seminars, trade fairs, classes, podcasts, or any other type of event in which the organizer and participants talk across both directions.

Establish the Moderated Chat as a Q&A chat

interaction
  1. Navigate to the admin panel. Then, select Moderated Chat as your chat type.
  2. Appoint an admin to serve as the chat room’s moderator. He will have complete control over the Moderated Chat’s functions. This includes the capacity to accept or disapprove messages before they go live. Go to your admin panel, click Users, and then add a new user.
  3. Select admin for rooms if you only want your moderator to have access to a single chat room. Alternatively, select one with global access to authorize them to act as a moderator in all chat rooms.
  4. You can now pose your questions to your audience upon appointing your admins. Moderators can sort through the questions and pick the ones to approve before they go live. Your audience will only see questions that have already been approved.

Polls are an interesting and engaging method to get real-time feedback

Real-time audience interaction is facilitated by Polls. Allowing your participants to partake in a particular subject keeps them engrossed throughout the virtual event. Aside from that, Polls can assist with making business decisions. Before the end of your event, conduct a quick post-event survey.

Note that it is advisable to use the poll feature every 15 minutes or so to maintain your participants’ interest.

Establishing Polls

The Polls feature can be enabled in two ways.

  • Using the RumbleTalk admin panel
  • Logging in as an admin

First, we’ll demonstrate how to enable the Polls feature through your RumbleTalk admin panel.

chat polls
  1. To access your RumbleTalk admin panel, go to Settings. Then, select Polls.
  2. The polling options will appear. After you’ve filled in the question and answer boxes, click Save.
  3. Click the View Answers button in the Polls section to see the results. The next step is to enable it in the group chat.
  4. Log in to your group chat as an admin. Then, in the lower-left corner of the chat, click the gear icon. Select Polls. Choose New Poll from the drop-down menu.
  5. A prompt will display after you click Create New Poll. Fill in the blanks with your query and four pre-programmed answers.
customer experience

Moderated Q&A Chat and Polls functions create unending interaction

RumbleTalk promotes interaction between speakers and audiences. Q&A sessions and Polls are a great way to keep your attendees involved in an online setting. From getting accurate responses to getting to know your attendees, you’re covered. Allowing them to ask questions, vote in polls, and see real-time results will make them feel more valued, thus enhancing customer experience.

Begin with a free account. Then, customize your plan based on the number of attendees, rooms, and administrators you require.