How a Live Chat Tool Helps E-Learning Groups

With the Covid-19 pandemic, e-learning is booming. Educators are leaning towards educational tools, chats, and websites to cater to their students’ educational needs.

There are many tools out there that you can use. The challenge is how you can introduce conversation in an e-learning community.

The real fact is that students and educators may not be familiar with this process. All they’ve done in the previous years are face-to-face conversations and lessons.

If there ever was the use of educational tools, this will lean towards the basic activities such as online quizzes, homework, and the likes.

However, real communication is not present. There’s only a one-way communication that’s happening.

This made us think of how teachers and students will be able to survive this predicament. Over the next few points, we’ll be sharing ways of how you can add real conversation while using a live chat tool.

Schedule a time to answer live questions

Before the pandemic, you’d have a set time to answer your students’ questions. Why not do the same on your live chat tool? Here’s how it could work.

  • Set an official time where your students can have access to the moderated chat with a designated educator.
  • Give the students access to the designated educator instead of having a normal class. The expert will be there to answer the students’ questions but not required to engage conversation unless a question is asked. Also, the expert can moderate the chat by choosing the appropriate questions. The following is an example image that demonstrates this. A moderated chat is added to a website or shared via a link. The students can see that the admin is online and they can ask questions.
e-learning

Have your students participate in a group discussion

Instead of letting your students do their work themselves, they can find comfort in engaging with other students. As they don’t have much interaction outside of the physical classroom, this is a great way to still keep that connection. Here are two ways to do that.

  • Deliver the e-learning curriculum in parallel with a moderated discussion. As the educator and moderator, you deliver a controlled environment with the course content. Then, you can take a break from the moderated discussion and let your students discuss freely among themselves.
  • Another approach could be a group discussion where each group has their own moderated chat. You can assign a leader per group and let them moderate their teammates’ messages. For a productive conversation, create a list of questions and review materials for them to answer and discuss.
online class

Create an e-learning moderated chat for group discussions

With today’s technology, it’s easy to create an online chat. You have a variety of e-learning chat tools to choose from and a lot of them are free. Also, there are chat tools that are web-based and don’t have any access issues.

So, how can you incorporate a group discussion in your e-learning course?

  • As said above, setting a time for a live chat with an expert and students can be advantageous. In times like these where online classes are needed, this is how you can answer your students’ questions.
  • While setting a specific time is convenient for both parties, you can also opt to do a group discussion that’s not dependent on a particular time. With a moderated chat that you can immediately change into a group chat, the chat is open to all. You can also keep a history of your chat transcript so that information can be reviewed and accessed in the future.

A dynamic chat experience through e-learning

In the examples above, we used RumbleTalk’s moderated chat feature. We showed a quick demo on how you can use a live chat tool as part of the e-learning experience.

In the examples above, we used the Add File’s ability to insert discussion questions and review materials. With RumbleTalk, you can also change from moderated chat to group chat with just a click.

Because of RumbleTalk’s embed code, you can also insert it on Google Sites or your own website. Also, this is easy for educators with limited technical skills as it is just copying and pasting elements.

For this, we used the chat’s free features to give you some idea of how you can work with a live chat tool in an e-learning environment. The advantage is that you introduce a real conversation.

It’s a great way to build social connections and encourage thinking and not just sending homework or PowerPoint files.

Web Chat-based Audience Response System for Presentations

Presentations and an audience response system go hand in hand. Also, there’s more opportunity for engagement.

As in all presentations, the audience craves interaction. Over the years, companies have used audience response systems to engage their audience.

However, before you can use a response system, you still need to be prepared. A cool PowerPoint is not an excuse for a poor presentation.

Let’s discuss how you can integrate an audience response system on your presentation. I’m sure you’ll be thankful for a communication platform for your audience.

Create a Q&A platform for your presentation

Before starting your presentation, it’s best if you already have a platform up your sleeve. For this instance, you can create a moderated Q&A chat.

How can you get your own Q&A chat? Great question.

RumbleTalk has a new feature for Q&A. It’s called moderated chat. It functions as a Q&A platform for events, presentations, and more.

To get your own moderated Q&A chat, follow these steps:

response system

  • First of all, you need to go to the RumbleTalk site.
  • Next, sign up for a new account.
  • Thirdly, choose moderated chat as your chat type. This will let you pre-approve messages before they get sent out.
  • Lastly, adjust your chat settings. If you want your chat to be monetized, you can do so by activating paywall. This can be seen on your admin panel under “Monetize Settings.”

This Q&A platform lets you monitor all the messages in the chat. As the moderator, you choose the questions you want to answer.

Also, you have the option to delete messages. This will let you start another Q&A session with a clean slate.

Integrate the audience response system in your presentation

A Q&A chat can make the audience more interactive. Rather than just discussing your topic, you can let them submit questions. In turn, there’s a two-way conversation.

Give instructions to your audience. Let them know how to use the platform. If they’re comfortable with it, you can then ask for questions.

The response system allows you to hold Q&As in parallel with your presentation. You don’t need multiple tabs to communicate with your audience. All you need is an effective response system.

In using this Q&A platform, there are two ways that you can connect with your audience.

  1. The first one is you ask them for questions. This means, as the speaker/moderator, you will answer their questions. Presentations are hectic events. So, you need to be prepared for questions flying in and out.
  2. The second one is you’re the one asking questions. Why will you do that? You need to ask the audience for questions so you can address them in your presentation. This makes your audience feel that their voice is important.

If you want a successful event, you need Q&As via a virtual events chat to invite conversation. As you’re holding a presentation, the audience’s questions need answers.

Wrap it up with a copy of your presentation

Got some slides or documents that you used? Share them in the chat. Furthermore, you can add any file in the chat. Send images, PDFs, Word, Excel, and more.

response system

This can help build a connection with your audience. Maybe next time they’ll bring a friend or two with them!

In addition to that, you can also use this to stress the important points of your presentation. When someone has follow-up questions, you can address them before you end.

If you’re short on time, you can let them reach you on your social media platforms. Besides, it’s great that the audience has your contact details if they want to connect with you.

Moreover, it’s free advertising. It’s a win-win situation for both parties.

Audience response system for presentations

An audience response system is one of the modern mediums in online and traditional presentations. However, having one at your command is not enough.

If you want your presentation to be impactful, then you need to know how to present it. This means learning how to facilitate conversations. Moreover, you should know how to start conversations.

I hope that the tips will help you with your next presentation. If you have any questions, feel free to reach us on Facebook and Twitter.

Also, you can contact us via Support if you already have an account. If you don’t, then you can reach us via the contact form.

Interested in the other features of the moderated chat? You can check it out here.

Interactive webcasting chat for live webcasts and events

For people watching a live webcast, the main benefit on top of listening is having a voice. That’s why, with an interactive webcasting chat, the audience can communicate online through Q&A sessions.

When the audience is able to submit a question online, the speaker can answer through the live webcast. Therefore, each answer is relayed in real-time.

It’s a powerful tool for live webcasts. A moderated webcasting chat is the best medium for communication in these kinds of live events.

Webcasts and webinars group controlled group chat

The audience can participate in the event through Q&As. Moreover, all of their questions are moderated by someone at the event. The moderator is usually someone who knows the topic. This can be the chat owner, a friend, or a hired employee.

The moderators also act as the voice of the audience. They simply need to gather the questions and post them on the screen. After that, the speaker will answer the chosen questions.

This interactive webcasting chat lets the moderators post questions in the chat room. By screening the messages, the moderators can choose the appropriate ones for the webcast.

Additionally, the speakers can also ask questions to the audience. As such, the audience can reply through the webcasting chat. So, the moderators are tasked to choose the good replies.

For example, the webcast can start with greetings. The speakers can ask where the audience is from. Then, the audience will type in their replies in the chat. It’s that kind of communication.

By using this kind of webcasting chat, it gives the event a more international vibe.

Another way to include your audience is by letting them join through various log-in means. You can let them log-in via the following:

  • Guest
  • Username
  • Facebook
  • Twitter
  • Register as a new user
  • Connecting your own users base

With this, you can bring in more audience to your webcast. Your webcasting chat can also be shared with other prospective audiences.

How does a webcasting chat work?

The webcasting chat works only if a moderator is logged-in. This means that the chat depends on its moderators to approve messages sent by the audience.

Let me show you how it works. Let’s discuss the two roles in the chat and their respective POVs.

  • Admin/moderators – The admins need to approve messages. Therefore, they choose from the messages of the audience and it appears in the chat room. All the admins see each message of the audience. Each message is accompanied by check and cross boxes. These represent approval and delete, respectively.
Q&A

  • Audience – The audience can only send messages in the chat room. They won’t be able to see the messages of other members unless they have been approved. Therefore, the admins must ensure that the messages are approved and safe. If their message is approved, it will appear normally in the chat room. If not, it will not be shown in the chat.
moderated chat

Get your own webcasting chat

To get your own webcasting chat, you need a chat platform first. That’s where RumbleTalk comes in.

interactive presentations

  • Firstly, sign-up for an account on RumbleTalk.
  • Secondly, create your account with moderated chat as your chat type.
  • Next, agree to the terms and conditions to proceed.
  • Set your chat settings on your admin panel.
  • You can appoint admins on the “Users” section of your admin panel. Type their username and password and give administrative rights to your chat. Don’t forget to share with them their credentials.
predator safe chat

After that, your webcasting chat is ready. All you need is to embed it on your website next to your webcast. Alternatively, you can also share the chat link if you’re using a separate webcasting platform.

Webcasts and Q&As

Webcasts are not easy to do. But with the right tool, you can expect a successful event.

When you have a chat in parallel with your event, you attract the audience. With an audience, you create conversation. Online events become successful because of a two-way conversation. That conversation is from speaker to audience.

If you want the best experience for your audience, you need to have a medium for conversation. And that’s where your webcasting chat comes in. Hold Q&As and moderate your chat. Connect with people. In time, you’d have made a name for yourself in discussions, conferences, and more.

Still hesitant to get your moderated chat? Chat with us on Facebook and Twitter. We might be able to help you with your questions.

So, what are you waiting for? Head on over to the RumbleTalk website and see other features that you might like!