Integrating a chat into your WordPress website

Since the past years, more and more people are starting their own WordPress websites. WordPress is the most popular website builder.

You can dedicate a WordPress website to any niche that you want. Because WordPress is flexible, it can be used for businesses, blogs, or a personal journal. It holds many possibilities.

As WordPress is user-friendly, beginners and developers can create customized and highly intuitive websites. WordPress has plugins that users can download to enhance their websites.

These plugins help users to personalize their websites and this is what we’ll be talking about today. Since we’re focusing on a WordPress website, how can you integrate a chat on your site?

Here’s a quick and easy guide to the RumbleTalk chat plugin and what features it has.

Guide to your own chat

WordPress has a plugin website for all of the plugins available to use in WordPress. To add RumbleTalk to your WordPress website, here’s what you need to do.

Download and install the RumbleTalk chat plugin.
Register and create your chat. Go to WordPress Settings, choose RumbleTalk chat, and register (email + password).
For users that already have an account, click on “Already have account?“. Then, add your 2 fields token hyperlink and add your account token (two fields can be found in your admin panel under Integration in Account Settings).
After registering, your chat code (hash) will show in the chatroom code field. This is a unique string for every chat room.
NOTE: In case you do not get the hash code, you will need to manually register at RumbleTalk and get your code.

Setting your chat plugin:
- Add chat room – Create more chat rooms.
- Members – Connect your chat to your members’ userbase. Let your members to auto-login to your chat.
- Size – Resize the chat. In some WordPress themes, the size of the chat might be smaller or longer than expected. In that case, see troubleshooting.
- Floating – If you want your chat to show as an icon in the lower right corner, choose this.
- Settings – Change your chat design, add admins, etc.

To add RumbleTalk group chat to your site, go to a page or post in your WordPress admin.
In case you have only one room, use the phrase (rumbletalk-chat) in your post’s visual mode to position the chat widget where you need it.

If you have more than one room, use the green button or add the exact hash in the phrase (rumbletalk-chat hash=”insert here your chat hash”).

After those steps, see the chat on your WordPress website.

Why should you add a chat on your WordPress website?

Since lots of your site visitors are coming and out of your website, why don’t you grab the opportunity to convert them to followers?

By being followers of your content, they are more than just frequent visitors. They keep up with your latest updates, posts, and follow you on your social media sites.

Visitors usually like what they see on a website. If they visited your site, then it means that they’re interested in your content. What if you made a group chat wherein you can talk with your followers?

If you’re active on your WordPress website, then you can chat with anyone who wants to chat. It can be a visitor or follower. As long as they’re on your WordPress website, then they can join the group chat.

Additionally, if you’re not active, you can open the group chat for anyone. Since the group chat is public, followers and visitors alike can chat with each other.

This can help strengthen your community and leads to higher visitor conversion rates.

Add more than one chat room

If your site is gaining more traffic, then you can add more chat rooms. It’s easy to add chat rooms with the RumbleTalk chat plugin. Just go to your chat settings and add how many rooms you want.

Set entrance and subscription fees for your chat

With PayConnect, you can actually charge users for entering your chat. You can choose an entrance fee, where users have limited chat access.

Or, you can choose subscription fees for unlimited chat access.

As the chat owner, this depends on you. Do you feel that your users would like to access your chat for a short time only or a longer period of time?

With the RumbleTalk chat plugin, you can add paid access so you can monetize your WordPress website.

Adding InText Keywords to redirect users

Now that you have your chat, you can add keywords where you link URLs to specific keywords. For example, if you use Facebook as a keyword, you can redirect users to your Facebook page.

To add a keyword, go to Settings on your admin panel. Then, choose Manage Keywords.

Input the keyword and the URL you want it to redirect to. Keywords are shared in all rooms. Therefore, if you have multiple chat rooms, note that your keywords will apply to all chat rooms.

Your WordPress website chat

If you follow the instructions above, it’s easy to add a chat on your WordPress website. With a chat, you can easily connect with your site’s visitors or followers.

No need for third-party websites or social media groups/messaging app. You have it all in one place.

This is what integrating a chat does to your WordPress website. It increases your site’s traffic and the length of stay of your visitors. This gives a higher average than those without a chat.

Interaction is key to these visits. Also, by chatting with your frequent visitors, you can create a community. By building a community, you lead more visitors and followers to become your dedicated circle.

So, what will you choose? A site without a chat or a site with one?

Posted on July 10, 2020November 15, 2024 by Mary Alice

Bring Convenience to Your Work as a Freelancer: Using a Chat Platform

In the world of instant messaging and social media, as a freelancer, you prefer to have your work online.

Working online does not only mean a work-from-home set-up but also communicating online.

This trend has piloted the use of chat platforms to engage with clients, teams, or supervisors. What makes chat platforms different is that it combined the features of instant messaging and social media.

So, what does this mean for you as a freelancer? Chat platforms let you attach your media files, talk to clients, answer questions, sell your product/service, and much more.

Many freelancers are already taking this step. How about you?

Are you still thinking why you should shift to a chat platform? Then, here are the reasons why you should.

1. Chat with your clients

When you have a chat platform, you can also use it as your contact page. Link your clients to your chat and they can ask questions if they have any.

Since some would want to chat about certain topics or things, a group chat is good. You can talk with your employer, HR, or anyone as long as they’re logged in.

You can even save a copy of your chat by exporting the chat transcript. The same goes for your employer’s end.

If you want to close a deal, then you can use the private chat for sensitive information. Also, you can do a one-on-one call to discuss your terms.

2. Minisite as your portfolio

Did you know that you can create a minisite on RumbleTalk? With Rumble Pages, you can create a minisite that you can edit.

Change the elements to your liking, and then you have your own freelancer portfolio. Put your contact details, your website, your social media pages, and you can even link a YouTube video.

As a freelancer, use this to your advantage where you can create a short video about yourself and interested clients can just watch that to know more about your skills.

Best of all, Rumble Pages comes with its own chat. If clients want to chat, then they can contact you directly on your minisite.

3. Set your prices as a freelancer

With third-party websites, they always take a huge cut of your total payment. It can be from 30% to as high as 50%.

With RumbleTalk, we only take 10% as commission fees. That’s a great advantage for you as a freelancer. Not only do you get more income, but you also have a platform that lets you set your own prices.

So, as a freelancer, you’re free to set any price that you think is acceptable for your skills.

You can ask for payment via a private payment request.

Or if you’re using that chat as your primary platform, you can add an entrance or subscription fee before your clients can enter the chat.

Collect your payments when you reach $50. All payments are made via PayPal, so make sure that you have an account.

4. Convert site visitors to clients

What if your clients visit your minisite and like what they see? They can immediately connect with you; that’s a done deal!

When clients see that you’re making a way to communicate, then they can feel your professionalism. This means you’re ready to work ASAP.

As long as you edit your minisite to what you want it to be, you’re bound to get a client interested or avail your service. It’s all about how you present yourself and if you made yourself available to contact.

5. Save some money

By using a chat platform, you get everything that you need. You don’t need to download this plugin or download that. Every feature that you need for freelancing is here.

Communication is really what’s important as a freelancer. If you don’t communicate with your client, then your work will suffer the consequences.

As long as you know how the platform works, you can make it work for you. Group chat, minisite, and in-chat payment is the perfect combination for every freelancer.

There are also more features than that, so try to explore your admin panel or read this to know more about the different RumbleTalk products.

Being productive as a freelancer

Now that you’ve seen what a group chat can do, what’s stopping you in creating one? Not only do you get to use the features above, but you also lessen your expense in using other plugins, third-party sites, or software.

Another advantage is you get to be productive. How so? Well, because you get all features in one platform. You don’t need to change tabs every minute.

So, what are you waiting for? Try the different chat types if you want to look into what’s best for you.

Convinced to get your own chat? Then, register on our website today.

Posted on July 2, 2020October 12, 2021 by Mary Alice

What are the different rights of an admin user in a group chat?

Chat owners can assign admin users to their respective group chats. As the chat owner, it’s also good to appoint yourself as one.

Admins can do a lot of different things for the group chat. They may not be chat owners, but they also have power in the actual chat.

To demonstrate this, here are the different things that admins can do in a group chat.

Let’s start with the basics. Then, we’ll also discuss the special rights of an admin user.

Different things that an admin user can do in a group chat

First, let’s talk about the basic rights of an admin. These are the following:

Admins can delete group messages;
Ban IP addresses;
Disconnect users.
Clear all messages in the chat room;
Have the option to enable admin mode.

First things first, all of these can only be done by admins. That’s why if you want to have these rights, be sure to appoint admins in a chat room.

So, let’s talk about each admin right. The first one is deleting group messages. This means that admins can delete messages in the same text box.

Secondly, admins can ban IP addresses. Of course, this is self-explanatory. Banning an IP address of another user means that the specific user cannot enter the group chat again unless the admins delete the IP address from the banned list.

The third one is a lesser equivalent of banning. Disconnecting a user means that the user will be immediately disconnected for the time being. Banning and disconnecting users can be used for spam, trolls, or anything negative that you don’t want in your group chat.

Clearing all messages in the chat room is also a handy right that only admins can do. So, in one click, admins can choose to delete all messages in the chat room. With that, they can also delete all private chat messages in one swoop.

Lastly, admin mode lets admins talk to each other in a group chat without worrying that a user will send a message in between. Since the admin mode only lets admins talk, non-admin users cannot send any messages in the group chat. Admins can use this for lectures, notifications, etc.

So, that’s only the basic rights of an admin. What are the other rights? Let’s talk about some special ones.

Moderating a group chat

In a moderated chat, admins can approve or delete messages. However, non-administrator users will not be able to see their messages unless they get approved.

Using a moderated chat is advisable for live events, speaker-to-audience discussions, or conferences. The admins act as moderators of the chat.

Therefore, admins do not need the permission of other admins to send a message. When admins send a message, all users will immediately see the message.

Special administrator rights

Since we’ve shared the basic rights of an admin, here are the special rights of an admin user.

Allow only admins to start a private chat;
Start a video call;
Export chat transcript
Share files;
Record audio and video messages.

These settings can usually be done by all users. However, you can also allow it for admins only. This is done to make your chat more manageable.

For the first one, you can see this option in the private chat options on your admin panel. Choose Only administrators can initiate conversations.

This means that the admins will be the only ones who can initiate private chat conversations.

For numbers 2, 4, and 5, you can see all settings in the Multimedia option on your admin panel.

By choosing for administrators only, this means that all the features above will only appear and work for admins.

Lastly, exporting a chat transcript can be made for admins only via Menu Options on your admin panel. You will see various settings here for the chat menu.

As you can see, there are a lot of options that you can enable for admins only. If you want a specific option for admins only, just choose Only admins can see.

This is not only limited to exporting a chat transcript. Therefore, play with the options and see what works best for your chat!

Adding more admins

Want to add more admins on your account? If yes, then upgrade your account! You can choose from different upgrades and adding admins is one of them. You can add up to 20 admins.

If you want to add more, then contact us directly on your admin panel or the website. Whichever works for you, we’ll be sure to respond ASAP.

We’ll see you on the next blog!

Posted on June 24, 2020October 9, 2024 by Mary Alice