New Feature: Delete Files in Your Group Chat

Here’s a new feature to add a layer of privacy to your group chat. You can now delete files shared in a chat conversation, group, or private.

Privacy means a lot to most of us. Privacy comes in many forms, either territory, physical body, data, identity, or location. Nowadays, privacy is not a right anymore, it is a privilege. We hear stories from the news on how easy it is to invade our privacy.

So, here at RumbleTalk, we have some ways to help you protect your privacy. Specifically, the things you share in the group chat.

RumbleTalk’s newest feature gives you the ability to delete all uploaded images, recordings, and files, not just in the group chat but also in private conversations.

Why the need to delete files?

Most of the chat owners want to delete the messages in a group chat after an event has been finished. To keep things confidential, they wanted to delete the messages.

Then, they also wanted to delete the shared files on that chat. So, we had an idea to add this as a feature for our existing customers.

How do we do that?

  • In your RumbleTalk admin panel, click the settings and choose History.
delete files
  • After that, you will see the History page. In there, you have an option to save the chat transcript or delete all the messages that were delivered to your group chat.
delete files
  • There is a check box (Also delete files). Check that box to delete all files.
  • Then, click Yes, clear the chat history to delete the entire chat history.

Now, all files that you have sent to the group chat and private chat will be deleted.

As you can see in this example, the users sent multiple files and images in the group chat and private chat. However, after checking the Clear Files check box, they were instantly deleted.

This is how easy it is to delete all files in your group chat.

You can also refer to the knowledge base article and use it as a guide.

Deleting files and more

RumbleTalk is always adding new features to keep our customers happy. This is just one example of how we have added a feature based on our customers’ suggestions.

We have more features coming in the near future. So, if you want to be updated with the latest news, you can follow us on Twitter and Facebook.

Let us know your comments and suggestions by contacting us on our website. We always put our customers first.

Sign up to RumbleTalk today and start chatting!

How To Make Fresh Content Using RumbleTalk Group Chat

Running out of content ideas? RumbleTalk group chat’s got your back. Make your audiences engaged by providing fresh content.

Here’s why RumbleTalk can help you make new content and ideas and give the needed boost to your website.

Avoiding writer’s block

Companies spend a large amount of money just to produce good quality content to distribute information to any media, especially to digital media.

Nowadays, companies depend on the trend that is currently going rounds on the internet. Some are witty enough to take advantage of the current situation, using memes, and celebrities’ issues to gain attention and generate good traffic on their website, but there are limitations for that.

Ideas would run out and will keep it harder for the writer to generate more interesting content.

It’s known as, Writer’s Block. Writer’s block is a state of being unable to continue with composing or not having the capacity to write something new.

However, we can avoid having this state by integrating a group chat on your website. 

How does it work?

Step 1. First, place or embed a chat on your website and invite your friends, audience, or colleagues, to participate in a live or virtual event. 


Step 2. Then, wait for the people to build a conversation until they can create fresh content associated with your brand or to your virtual event.

Export your chat’s transcript

This time, the messages in the chat room can be converted to HTML or CSV and can be placed on your website until the discussion or event is over. This may result in highly targeted keywords and generate traffic for your website.

We have customers that are using it on a daily basis. As a result, fresh content is added to their website every day.

There are two ways to export the group conversation transcript (chat history) into an HTML/CSV/Word file. Exporting it from the chat or exporting it from the admin panel.

Exporting from the chat

  1. First, log in to the chat room as normal.
  2. Then, click the chat settings button.
fresh content

3. Lastly, click Export transcript to export your chat transcript.

freelance work

NOTE: Only the content presented in the chat will be exported. However, if you wish to export older messages, simply scroll up to get the older messages.

Exporting from the admin panel

  1. First, log into your account and go to your chat room settings. Then, go to the History section.
fresh content

2. Then, on the right part of the page, click the Export button.

new ideas

Now, you can set what you want to export. You may choose between the following:

  • Searching for a special text,
  • Get all the transcript between dates, or
  • As a file.
chat tools

3. Next, click on Export Transcript. Choose between HTML, CSV, or DOC file and your file will be downloaded.

Now, you have an idea on how to generate a daily fresh content. So, all you have to do is wait for the results and observe the impact of having a group chat on your website.

Get fresh content and ideas for your website

With that said, RumbleTalk group chat lets you create an interactive platform that you can embed on your website.

You can start with a free account. Then, try the platform to see if you will like the features. There are different chat types, chat customization, and more.

Discover it now when you sign up.

Audience interaction made easy with moderated Q&A chat

Audience interaction is the key to a successful event. If you’re reading this article, this means you’ve realized that one-way communication is not as effective as a two-way one.

Your audience wants to be heard. To be heard, they need a voice.

By adding a moderated Q&A chat on your live events, you give them a voice. This platform will help improve interaction and feedback on your events or your service.

To do it, take it one step at a time. You can easily slide in a question and answer session on your events. Moreover, you can adapt it to your usual event schedule.

Let’s talk about how you can do just that.

Create a two-way interaction with your audience through a Q&A chat

audience interaction

A moderated Q&A chat is your best bet in creating audience interaction. Your audience has their smartphones, tablets, or laptops, so let’s chat with them.

Interacting with your audience is simple. You do a live stream and make them ask questions through the Q&A chat. Therefore, they make good use of modern technology.

This interaction is moderated by the admins that you appoint. Besides, you can also moderate the chat while holding the stream. Know that audience interaction will only be successful when it’s a two-way conversation.

Always ask your audience what they want to know, answer them, and let them know when you’ll be holding your next live stream.

If you do this regularly, you’ll successfully grasp your audience’s interest and they’ll be back on your next live. Moreover, they can even spread your expertise to other interested individuals.

In this article, you’ll find tips on how you can communicate with your audience.

1. Getting to know your audience

Breaking the ice is a team favorite and a great activity to be more open with each other. As they say, you can’t get things started without a good icebreaker!

Ask your audience how they’re doing, leading them to open up to you. It’s not always a one-way communication.

As you start your live stream, ask trivia questions like “Which country produces the most coffee in the world“?

Alternatively, you can ask fun questions such as “How would you describe your workplace in one word“?

audience interaction

Therefore, it’s advisable to approve messages that are deemed appropriate for the topic.

2. Ask what your audience wants

Doing a live, right? Ask your audience what they want to learn and hear. If they want to know more about a specific topic, then try talking about it on your live stream.

This can help them speak up. Moreover, it also gives you an idea of what to tackle and topics to focus on.

Therefore, show your audience that you listen and care.

3. Have a question and answer session

Ask questions from your live event! See if your audience is really listening to what you’ve been talking about the past hour.

This is a good measure to see who are your biggest fans and who interacts the most. You can do this through a moderated chat.

In return, you can thank them or do a special shoutout. From time to time, you can also hold giveaways or give prizes. These can be mini prizes or trinkets just to show your appreciation.

It can also serve as a discussion starter. Your audience can have different answers based on the info they’ve gathered.

After every topic, try to hold mini Q&A sessions like this.

4. Establish that personal connection

Before ending your live stream, you can slip in personal questions. Start from small questions such as how their day’s going.

From this, you can show that you care about their well-being and that you’re listening. You can also try complimenting them.

This strengthens audience interaction. Additionally, audiences who were shy at the start may open up after the session. Give them time to say what’s on their mind.

In turn, you build trust with your audience. Moreover, they’ll be back next time! They may even bring some of their friends with them.

5. Be open to comments and suggestions

Your audience’s feedback is the most important takeaway in your event. You need it to increase your audience’s numbers on your next live stream. With it, you can also improve the quality of your next live.

interactive presentations

Not only that, but you also improve yourself along the way. So, use your live stream to ask questions. Let your audience answer in the chat.

You can approve the messages or leave them for your own eyes. Be sure to do them on your next stream!

Audience interaction is a priority

Audience interaction is important for a successful live. By encouraging two-way communication, you build trust and widen your audience reach.

Therefore, grab your pen and paper and note these tips! I hope that these tips are helpful for your next live stream. So, try them and you won’t be disappointed with the results!

Additionally, you can keep up with the latest news and updates via our Facebook and Twitter pages.

Get your moderated Q&A chat here.