New Feature: Mute Button and Improved Delete Archive Setting

New feature announcement 🙂

Now you can mute members and force everyone to only listen to you. Cool, right? The mute button lets you do the following.

If you’re the chat admin, then you (and other admins) will be the only one to send messages. Everyone else just gets to read them. This is a great way to get your members’ attention.

The mute setting can only be activated by the chat admins.

Activating the setting disables all chat functionality for members of the chat. They wouldn’t be able to send messages or upload images, videos, and documents.

Meanwhile, all admins will be able to chat normally. Everyone in the chat can read but not respond in the group chat (however private messages are still allowed). The members will need to wait for the admins to un-mute the chat before getting a word in.

Another cool feature to check out is the new and improved delete archive feature. Deleting private messages is not a dilemma anymore.

If you’re interested in these features, then stay on this page and keep reading to know more!

Why a mute button?

Are you holding a virtual event, discussion, or online class and you want to get your members’ attention? No worries, we’ve got the perfect feature for you! With just the click of a button, admins can stop non-admins from chatting. This is the magic of the mute button.

By using the mute button, the chat will enter admin mode. This means that only admins are able to talk in the chat room. Non-admins are only allowed to read and listen.

It’s a great feature to use when you want all the attention on you. This is a way for people in your group chat to receive announcements, pay attention to meetings, and participate in class discussions. You can use this feature in events as well. How? Events have speakers, right? This lets the speakers talk about the topic first before the audience can insert their comments. In general, the audience is on listening mode, while the speaker is in talking mode. This is just an example.

By adding this feature, it may encourage your members to listen more instead of just spamming. This is also a way to encourage other businesses to use a chat to provide one-way updates. Usually, customers don’t open their emails. Therefore, this is a great alternative for them to be informed.

New and improved delete archive feature

Previously, you were only able to delete messages in a group chat. This leaves all the private chat messages stuck in the private chat, leaving it full and unorganized.

Where can you find the mute button?

You can access the mute button via two ways.

The first way is to access it on your admin panel.

  • In your admin panel, go to “Chat Operations.”
  • You will see the “Mute” button below the contact form.
mute button

Second, you can access it directly on your chat settings.

  • Click the gear icon at the bottom of the user’s list to open the chat settings.
  • Then, click “Admin mode” to mute your chat.

In both ways, when the mute setting is activated, a red box that says “Admin mode” appears in the chat. This is for the admins. You, as the admin, can now talk freely without interruptions from other members of the chat. Non-admins will see a green button on the text area.

mute button
mute button

Delete archive feature

As I’ve previously shared, we’ve updated the delete archive feature. Now, you can delete messages in the private chat also. You don’t need to delete one of the messages in the private chat.

When you clear all chat messages in the group chat, you will be asked if you want to delete the private chat messages as well. You will see this in the text box when you prompt to delete messages.

mute button

Stay tuned for more features and updates

If you liked these features, then stay tuned for more. There are upcoming new ones as we speak! If you’re subscribed to our newsletter, then you’ll be one of the first ones to be informed! If not, subscribe now!

Keep up with the new releases when you follow us on our social media pages: Facebook and Twitter. You will also see previous articles that you haven’t read yet. Also, check out this previous blog on another new feature: text formatting. It’s a great way to catch up!

Don’t hesitate to contact us if you have questions. We are also open to comments and suggestions. See you on the next blog!

Web-based counseling chat widget for psychologists

Web-based counseling or online counseling is basically anything from Skype sessions or chat rooms to emails and even SMS. The advantage of having a web-based counseling chat is having real-time communication.

This modern take on therapy is rapidly growing and the world of counseling is changing and developing. According to a study, traditional counselling needs to keep up. This is where web-based counseling steps in.

Online counseling has provided a way for psychologist and client to communicate without really going out of their safe space. It is also an innovative way to keep in touch with existing clients and have face-to-face communication. Traditional counseling clients have the option to transition to web-based counseling.

Whether it’s via text, audio, or video calls, it’s a great way to be engaged with clients who feel comfortable communicating through the internet or today’s gadgets.

With that said, how can you become an online psychologist in today’s technological world? Well, keep on reading and we’ll introduce you to a chat widget that allows you to do all that.

What is an online psychologist?

First things first, we need to know what an online psychologist is. An online psychologist must be a trained professional. He/she also need a degree in psychology or a similar degree. Next, to be an online psychologist, you must have formal training for aspiring psychologists. This is what allows you to provide counseling services to people.

An online psychologist provides the same services as a counselor in a real-world setting. The only difference is an online psychologist cannot give medication through the internet. Real face-to-face communication is still needed for that, together with a prescription.

How do online psychologists provide their services? Well, they use the available tools they have in their home or just about anywhere. That’s what the internet is for. Through texts, video, and audio calls, real-time communication is possible.

Because of the rapid development of the internet, many customers are switching to online counseling. Online psychologists are psychologists who support individuals that don’t want to leave the comfort of their own space. Even if that’s the case, these individuals can still “visit” their psychologists.

How to become an online psychologist through a web-based counseling chat?

We, at RumbleTalk, have the perfect feature for online psychologists. We call this the expert’s chat. Now, what does the expert’s chat offer to aspiring online psychologists? Let us enumerate those for you.

  • Convenience – Why convenience? Without having to leave your safe space, you can still offer your services. You can do it anywhere, anytime as long as you have an internet connection. This also allows you to talk to someone who’s on a different timezone. You can also extend hours for higher profits because you can work anywhere.
  • Privacy – Your client can remain anonymous if they wish to be. You can talk privately through text or audio calls. This is an advantage because sometimes this allows a more open and honest conversation. This also protects the privacy of you and your client.
  • Communication – When we say communication, we mean the enhanced communication flow when you’re talking with your client. In an online setting, the communication flow is sometimes more comfortable than the real-world setting. In texts, an individual is given time and space to get his thoughts arranged in a manner that you can understand better.
  • Price – In a web-based counseling chat, prices are particularly lower than of the real-world one. Also, you are given the option to decide on your price. You and your clients also don’t need to pay the cost of traveling. That’s clearly a win-win situation for both sides.
  • Accessibility – Accessibility is the strongest point of web-based counseling. Even if your client lives on the other side of the planet, you can still talk to him/her. Some individuals can’t leave their house (e.g., disabled persons), so they can only opt for online counseling. This is also a great option for individuals who frequently travel for leisure or work.

A web-based counseling chat through expert’s chat

Now, with those advantages, how can you set-up your own web-based counseling chat?

  • Register on our website and log-in to your account.
  • Change your chat type to expert’s chat/paid expert’s chat. To do this, in the new admin panel, you will see “Chat type.” Click that and you will see all the different types of chat. “Expert’s chat” doesn’t have a fee. “Paid expert’s chat” lets you add one.
web-based counselling chat
  • Before you can start chatting, both parties should be logged-in.
    Note that the admin can see all users, but the users can see only the admin.

You can use the following options for chatting:

  • Chat â€“ This is the most common form of chatting. This means that you will start communicating with each other through messages/texts. You can type to talk, but you can’t hear or see each other.
  • Voice call â€“ This is an audio call. If an individual is not yet comfortable with face-to-face conversation, then he/she can choose this option.
  • Video call â€“ The most in-depth choice of them all. This lets you, as the online psychologist, see and hear everything, from facial expressions to habits of your client. Some mannerisms can lead to a more serious diagnosis and can lead to more discussion. This is very helpful for addressing serious topics or heaviest problems.
web-based counselling chat

More about web-based counseling chat through expert’s chat

As noted earlier, only the admin sees all users. Users cannot see other users. We will show you how it works in the actual chat room.

  • What the admin sees – As the admin, you’re the online psychologist. You will see the list of active clients in your chat room. You can talk to any of them through private messaging. Other users will not see your messages to each other. This is what makes it private and secure.

Before user logs in

web-based counselling chat

After user logs in

web-based counselling chat

  • What the users see – The users cannot start the conversation. If the admin is not around, they cannot do anything except wait for the admin. They can only wait for the admin to be active to talk to him/her.

You can now start your online psychology profession through a web-based counseling chat. This is all made possible by the expert’s chat feature.

As a professional starting out, you may have questions. Gladly, we are ready for that. You can contact us at our contact page if you have any. Leave us also some comments and suggestions. We can use this for our next release and future updates!

Looking for the perfect all-in-one online group chat tool?

Are you looking for a group chat for a group discussion?
A one that has all the features of a moderated chat and much more? If your answer is yes, then we would love to share our all-in-one online group chat tool with you.

RumbleTalk chat is an online group chat tool and solution for all chat-related issues.

It can even be more than that as it has a paid access feature too. This means you can get paid for your services such as counseling, online teaching, trading advice, and more.

What if I’m looking for more than an online group chat tool?

That’s okay. You’re bound to see what works for you here.

You may even be interested in what other features RumbleTalk has to offer. If you read this blog, you will find something for your business, your service, or yourself.

And if that proves successful, you can even gain income. I can’t give a range because it all depends on the prices you set.

Here are some chat types of RumbleTalk that you need to know

  • Group chat – Before anything else, the primary function of our all-in-one chat is a group chat that you can add to any website. The group chat can be a social one where it’s open for anyone, while it can also be private for private discussions.
chat for live event

  • Expert’s chat – This is a chat that caters to professionals and businesses. You can use RumbleTalk as your chat tool for counseling, trading advice, online tutoring, and more.
web-based counselling chat

-If you’re a professional that doesn’t know where to offer their skills and get paid, then this is a perfect solution.

  • Moderated chat – A chat for events. The moderated chat’s primary use and goal is to keep the chat safe.
chat tool

-With every message pre-approved by the admin, there will be no space for spammers and scammers. It can also serve as a platform for Q&A sessions where the questions will be given by the audience. The speaker will answer the chosen question.

-It will be your ultimate tool for a successful live event. Next, let’s discuss the features.

The features of your all-in-one group chat tool

  • Upload files, documents, and images – In chats, you can’t avoid sending some images or files related to your topic. So, in the chat, you can drag and drop the file that you want to share.
health chat room

-You can also use the paperclip icon on the text box to browse from your computer, laptop, or smartphone.

  • Make use of the text box, audio calls, and video calls – These are all common chat features that we use every day. The text box serves as the messaging feature of the chat room.
online group chat tool

-Audio calls are great for discussions that need time. Usually, you call a person when you need to talk about something important, something that needs full attention.

web-based counselling chat

-Lastly, a video call is an alternative for an in-person conversation. You can use it for face-to-face conversation in your chosen device.

online tutoring

More than chat features

  • Paid access – RumbleTalk lets you add paid access for every chat type. This means that, when you choose that “paid” kind, you can add an entrance or subscription fee on top of the chat.
online group chat tool

-You can choose entrance or subscription as the type of paid access for your chat. You can also set the time limit from minutes to months, and monthly and annually for a subscription.

  • In-chat payments – When we talk about an all-in-one chat, we mean it. The private chat lets you make payments and transactions in the chat itself.
  • Donations – Donations are made possible by in-chat payments. If the chat owner activates the donate feature, any individual can donate in the chat.
donate

-Communities and organizations can utilize this for fundraising and crowdfunding goals of their group. It’s easier to reach goals when you have teamwork.

  • Payment request – Payment request is a feature that lets you send a request for payment from an individual to another. For instance, you can use this for your current business or service, e.g., online teaching, trading advice, and counseling.
payment request

-You won’t need to worry about going to register on different payment platforms just to get a transaction done. You can do all this with just a click. We can assure you that all transactions are safe and secure.

Final words

Finally, we’ve listed out all the features that we have on our online group chat tool. It’s the perfect solution for your chat needs.

If you have any questions, feel free to browse our knowledge base. You can also reach us on our social media sites: Facebook and Twitter.

In 2012, we established RumbleTalk. We aim to create a chat room that’s responsive and has a strong userbase.

Want to know more about us? You can read our story on our website.