Private Chat made Simple- User Experience

The general group chat is a lobby chat room.
Within the room, one can private chat with other users.

Private chat look!
We spent a lot of time to talk to users and understand their pain with respect to private chat design. We are happy to introduce a better and intuitive UI for private chat.

Messages will be framed as chat bubbles.
Each message is framed as a single message.
In addition, the user icons will be shown on the right and left sides corresponding to the sender and receiver.
Private chat new UI

Private chat message indicator!
Now, this was long requested by chatters. When you’re on a private conversation with a user, and receiving a message from a different user, a red indicator will be shown on the [different] user image that sent the message.

New chat indicators for messages.

Private Chat Storage!
This is technical, but it is important to many users. Till now when you refreshed the page the private conversation was cleaned. Now private chat history will be saved locally on your computer until you close the browser (refreshing or closing the chat tab won’t delete the history).

Note, we do not store the private conversation and also administrator of the chat cannot see private conversations. Private discussion is kept private.

Private Message – Block option
You can now block specific users from sending you private messages.
Use the block button on the top of the private chat to stop seeing private messages from a certain user.

Private message Live Media
You may send links, images, youtube videos, etc in a private conversation.

*Note,  The private messages settings for allowing images, sounds..etc are based on your general settings.

Red admin user
Admin users color [username] are red by default.
This can be changed using simple CSS rules.

Hide invite friends
The “Invite Friends” button can be easily hidden in the chat settings.

Case Study: Live show Concert with a Chat Room

RumbleTalk was chosen to accompany the Live show concert of
It was a great Rock show with thousands of participants. is the digital division of the project Vorterix. It’s responsible for the entire operation of website, in addition of streaming of the radio signal and VOD library production. Overall web production and streaming of live events such as concerts.

Specialties : broadcast media, Web Design, Live Streaming, VOD

Lush Live Celebration Web Chat Room Party

We were happy to be chosen by Lush cooperation for their spring event.
Lush is a special cosmetics company.

During their live event, Lush choose to have 4 chat rooms to accompany the event with a live on line chat conversation.

Lush chatroom

The traffic was pretty wild and it was originated in US, Canada, UK and France.
Chatters were mainly woman, as expected 🙂
Lush team set the chat to allow a guest, twitter and a Facebook login option. Most chatters choose to login with a Guest profile (i.e anonymous)

The main chatters traffic ended after 3 hours but people kept talking in the web chat room for additional 48 Hours!