Today We Are Celebrating 500,000 Group Chat Installations!

 

But numbers aren’t everything – we have a lot to be proud of.

We’ve increased the speed of our loading time and messages by using caching technology and loading components from a global content delivery network (CDN).

There are a million different ways to communicate on the web and each one is fit for its unique purpose. RumbleTalk offers consumers an extremely efficient and instantaneous way to communicate with groups big and small.

With this in mind, we’ve designed our back end with a time saving infrastructure.

RumbleTalk group chats cache information so that the data you’ve already seen will load without delay.

We also store copies of our information all over the world so that wherever your group participants are, the information will be sent from the closest server. This sheds off milliseconds and, in some cases, full seconds the first time someone opens a chat.

Our fall back architecture is so good that in the event that any connection is lost for a short period of time, you won’t even notice it.

Failures can happen on the user’s end or on the provider’s end. In either case, RumbleTalk has built in fail-safe measures to keep the conversation going.

When your users have a server failure, RumbleTalk group chat seamlessly queues messages so that when the problem is fixed, the user is back in the chat without having left it.

And if the failure happens on our end, we have a network of back up servers that instantly take over to ensure the conversation goes on without interruption.

RumbleTalk has further optimized its mobile web app. Faster loading times, adjustable fonts, and full screen chat rooms are just a few of the pieces we’ve added to our software.

Mobile browsing is here to stay. If you want your community to engage from their phone, you have to have a mobile optimized chat.

Whether or not your website is optimized for mobile users, your RumbleTalk group chat will be. When a user enters your group chat room, they’ll enjoy our modern and efficient web application fit for and adaptable to tablets and smartphones.

We’ve improved the default settings and functions so that font size can be adjusted by the user, the chat can be expanded to full screen, as always speed is priority. We also offer the ability for you to customize using the mobile version separately from the web version using CSS. This way you can simplify your design to further enhance the user experience.

We’ve added a login SDK so that your users can use their identity on your website to log into your group chat room.

A recent addition to our features is the ability to use your existing user data base for your group chat. Once a user logs into your website, they’ll have their information auto-populate their profile in the group chat and they won’t have to log in a second time to participate.

We’ve also expanded our software to provide enterprise solutions.

We are now capable of white-label integration for other software platforms to be able to offer their customers group chat services. Companies who partner with us can either add this as part of their package, or partner for revenue sharing. In either case, the company’s customers have access to all the features of a RumbleTalk group chat.

RumbleTalk also has a new REST API that allows a company to control and manage their chats in every way directly from their system. This is best utilized by organizations and companies that want to manage a large number of group chat rooms.

THANK YOU!

We know that none of this would have been possible if it wasn’t for our existing customer. So THANK YOU! You’ve supported us and cheered us on through our first 500,000 group chat installations. Our promise is to continue to improve and to be the very best group chat software on the market.

Thank You!
-The RumbleTalk Team

Better Communication, Better Profiles, Better Design

RumbleTalk rolled out three new updates for our beta users over the weekend that touch on different aspects of the group chat experience.

  • Better Communication: Chat administrators can privately contact users even when private messages are disabled.
  • Better Profiles: User profiles can now include a description.
  • Better Design: The profile and private communication menu design has been improved.

If you’d like to be one of our beta users, just let us know!

More details below:

Better Communication

Previously, private communication could be entirely enabled or disabled but there were no exceptions. Either way, the setting applied to everyone in the group chat room.

Our customers asked for the ability to disable private communications among all users and still allow chat administrators to have the ability to initiate a private conversation with a user.

Now this is possible!

group chat and private chat

From the chat setting menu, under general, select BOTH private chat and administrator only. With this configuration, chat administrators can click on the user they want to speak privately to and send a message or make an audio or video call, but users will not.

private moderator conversations

We’ll have a support page to explain this in detail soon.

Better Profiles

We’ve always had the ability to write a notes or a description of a user in the Managed Users tab of the settings panel.

With our latest update, these descriptions will appear for everyone to see within the group chat room.

To see a user’s description from within the group chat, click on the user profile and then the settings icon.

group chat user descriptions

Better Design

While we were working on the previous two updates, we also improved certain aspects of the user profile and private communication dialog box.

Take a look!

private chat design update

We prioritize our features based on customer feedback. Let us know what you want to see next!

Video Killed the Radio Star but the Internet Saved Him

It’s hard to write about radio without feeling nostalgic: as if radio were a thing of the past that met its unfortunate doom, the ominous Internet.

Of course, this is ludicrous because radio is alive and thriving today more than ever.

And RumbleTalk was there to help.

Radio adapted to the Internet

In 1979 the Buggles were singing about the tragedy “Video killed the radio star” but more than three decades later we still listen to radio.

This premonition was as accurate as the “futuristic” glitter hair worn in their video. Thank goodness that didn’t become a thing.

Also, the irony can’t be missed that radio was probably a better marketer of their song than that video, even as humorous as it is to watch.

The song could be rewritten today to say “Internet helped the radio star”, “Internet saved the radio star”, or even “Internet advanced the radio star.”

Today, you don’t even need an AM/FM channel to host a radio show. With the right software, the Internet is a full-fledged broadcasting platform.

That’s where RumbleTalk comes in.

Internet radio shows are now using group chat to engage with listeners in ways not possible prior to the wide use of the Internet.

I remember the days of calling in to comment on the topic of the hour, hoping to be the 10th caller to win tickets to the next concert, or simply calling to request a song.

Now these interactions can all be done with RumbleTalk group chat, and further, radio listeners can chat among each other. The conversation is open and accessible, no longer delayed by the speed of the call screener.

Just look at RadioNOPE to see how group chat works for their online radio show

RadioNOPE is an Internet rock ‘n roll radio station that has been a long time RumbleTalk customer.

Their group chat is embedded throughout their website to engage listeners on their homepage or while they are visiting the page of a specific show. Listeners can talk about the songs playing or interact directly with show hosts such as with Live from the Barrage, a favorite talk show hailing from Queens.

radio group chat
But don’t take my word for it…

Here’s what Conan, founder and self described “benevolent dictator” of RadioNOPE, had to say about RumbleTalk’s influence on the Internet radio station.

RumbleTalk is an integral part of the RadioNOPE experience. As a 24/7/365 streaming radio station that is heavily curated, the dialogue between station and listener is vital. Whether it is as simple as a listener asking information about the song that is playing, or just the shared experience of listening to things together, the chat takes RadioNOPE a cut above algorithm driven experiences like Pandora and its ilk, and the interaction has an extra level of engagement and surprise behind throwing on a Spotify playlist or putting a library on “shuffle”. This is true of the music shows, as well as the talk shows on the station, none more so than with the station’s flagship show “Live from the Barrage”, where listeners react with the hosts, guests, and each other with a special lexicon of in-jokes and phrases derived from the show itself.
RumbleTalk is how we elevate a simple website into one of the most carefully curated and awesome listening experiences on the Internet.

RumbleTalk for radio

The advantages of using RumbleTalk for radio are many.

Group chat is a necessary tool for a radio show to optimize listener engagement. With RumbleTalk, radio stations have a flexible platform that is easy to use for both you and your listeners.

You can have separate group chats for each show or one seamless experience throughout, use group chat for instantaneous dialog between show hosts and listeners as well as listener-listener.

Using group chat also captures just how many active listeners the show is reaching as opposed to just passive listeners. These numbers have many useful applications and can be helpful for higher advertising revenue.

And there’s one more thing, RumbleTalk loves radio. This means that as we continue to develop our product we’ll have you in mind and create features tailored especially for radio. That’s a service that just can’t be beat.

Visit our homepage or contact support@rumbletalk.com for more information on how RumbleTalk can improve your listener engagement.