Experts Chat: The Modern Approach to Digitizing One-on-One Meetings

One-on-one meeting tools such as the Experts Chat are essential for entrepreneurs and professionals to build relationships and make deals. They’re so important, in fact, that many professionals have entire strategies set up around one-on-one meetings, whether they are cold calling or actively soliciting clients and opportunities.

However, even if you’re familiar with the basics of how to conduct an effective one-on-one meeting, RumbleTalk’s Experts Chat may be something you need, and more. This modern approach to one-on-one meetings can help you find new business opportunities while also strengthening your existing relationships with customers and clients.

What is Experts Chat?

Experts Chat

The Experts Chat is one of RumbleTalk’s 5 chat types. It is a one-on-one private chat where only you, the chat admin, can start a conversation with your audience or clients.

In the chat room, you can send text, audio or video calls, exchange multimedia files, and send Youtube videos directly into the chat room.

Moreover, you can also message multiple individuals simultaneously, making it even more efficient and time-saving.

Where can you use your Experts Chat?

Here are some of the ways you can maximize this chat type:

Giving Professional Advice

As a counselor, teacher, lawyer, healthcare worker, or other professional, it’s easier to continue providing a personalized service even online. The Expert’s Chat is a safe space where your conversations and files will only be between you and your client.

Job Interviews

event chat

Screen, interview, and hire potential candidates on one platform. You can also exchange files such as resumes and job application forms within the chat. Go ahead and message as many candidates as you want simultaneously.

Fan Page or Podcast

Enjoy a one-on-one meet and greet with your followers through the Expert’s Chat. Your chat room can be embedded beside a live stream too, so you can easily create a two way connection without the hassle of changing screens.

Best practices to make the most out of your chat

Maximize these features for the best experience for you and your audience:

Audio and video call

Connecting more personally through audio or video calls is easier than just text messages. This feature allows you to get to know your clients, followers, and prospective clients better even from miles away.

Multimedia file sharing

Do everything within your chat room without sending files and documents through email! With that, you can instantly send and download photos, videos, links, documents, presentations, and forms right within your chat room.

In Text Keywords

These are keywords set by the chat admin, what makes them unique? In Text Keywords are clickable links! So you can redirect your client to a product tutorial, send your student to view his grades online, and share the job application form with your prospective candidate – the opportunities are endless! So no more copy-pasting those documents and links over and over again.

Multiple chat rooms

As a chat admin, you can create multiple one-on-one chats simultaneously. With this, you can accommodate more while still being organized.

Fully customizable hosted-chat room

RumbleTalk chats offer a fully customizable chat room that will suit every need. From pre-made templates and skins, to its full CSS capabilities, there’s no limit to how you want your chat room to look.

Furthermore, this hosted chat can be embedded into your website, even beside your live stream. It’s easy to use, secure, and affordable.

Try the Experts Chat for free

Our experts chat is a live chat experience that brings you closer to your clients. It’s the perfect solution for business owners who want to keep their clients happy while they are on the go.

Get started with your free Experts Chat or contact us at support@rumbletalk.com for more information.

New Feature: Edit your own messages in the group chat room

There’s a new feature that you have to check out! Edit messages in the chat room once you send them. This feature is available for all users: admins, non-admins, and guest users.

Why do you need this new feature?

Our customers have been asking us to add this feature since last year. Now, we’ve added this feature to improve user experience. Users weren’t able to edit their messages when they were already sent. Now, with just a click, they can edit messages without the need to delete the previous message.

How to edit messages in the chat room?

edit message

To edit your own sent messages, you need to do the following.

  1. Log in to the chat room.
  2. Type a message and send it.
  3. After sending a message, click the button beside the message you sent (in some skins, you should hover over the message in order to see it).
  4. Click Edit.
  5. Type your new message.

Previously, you cannot edit sent messages. Therefore, you had to send one again or delete the previously sent message if you wanted to add additional information. With this new feature, you can just click the edit button and rewrite your message.

NOTE: For now, this feature is only available for beta users. Contact support (via the admin panel) if you want to gain access.

New features coming 

Since RumbleTalk started, we are continuously improving our platform. From improving the user interface and experience to adding more plugins to our array, we’re working towards the betterment of our service.

You can see our current features here. To request a feature that you’d like to see or if you’re experiencing bugs, you may contact our support team via support@rumbletalk.com.

Not yet a RumbleTalk customer? Sign up on our website for a new account and try the chat platform for free!

New Feature: Personalize every interaction with the latest Chat Design Panel

We just recently released an easier way to personalize your chat design. It’s an upgraded version of the Visual Design tab, now called Quick Design. This new customization tab allows you to change the look and feel of your chat room in a simpler, toggle-and-click interface.

chat design

With this new feature, customers can change their chat design to suit their tastes and preferences. This allows them to fully customize the look and feel of their live chat rooms. So, no matter who’s talking to them, they always have the feeling of talking with people from their own community, virtual event, or business. Let’s take a closer look at how this works!

NOTE: This is currently available for beta users only. Please contact us if you want access.

Quick Design: The new chat design

There are 12 customization options that you can find in the Quick Design tab. The tool is designed with ease and convenience in mind. Here, you can choose your theme edge, adjust your icon, background color, font sizes, buttons, and more.

Quick Design is all about experimenting. Click in any option to check what it looks like before you apply it permanently. If you want to start over, just hit the Restore Default Settings button at the bottom of the Quick Design panel. This will bring you back to the default setting.

A walkthrough of how each of the 12 customization options works

1. General

Choose whether you want to show or hide the Users List for all users, or for admins only.

You can also choose to enable the Private Chat for all users, meaning, anyone from the user list can start a private conversation with anyone in the chat room. If you enable For admins only, only the administrators will be able to start a private conversation with anyone in the chat room.

chat design

2. Theme Edges

Change the edge of your chat room, you can choose from a square or rounded edge.

chat design

3. Default Icons

Change the look of users’ and admin’s icons.

chat design

4. User and Admin Text Colors

Change the color of users’ and admins’ messages.

5. Spaces

Adjust the spaces between the text to make it more readable for you and your chatters.

6. Opacity and Background Colors

Change the opacity and background colors of the different elements in your chat room – Users List, Chat Area, Text Area, Private Chat, and Dialog.

7. Button Text

Change the text when someone logs in as a guest or uses their username.

8 . Message Bubble Type

Change the look of your message bubble, either square or rounded.

9. Message Color

Change the background and font color of the messages.

10. Users List

Choose what elements you want to be shown in the chat room: Pin Button, Menu Button, and Logout Button.

11. User List

Choose what elements you want to be shown in the chat room: Search Button, and the number of viewers/speakers.

12. Message Bubble

Change the settings of the following: Start a message in the same line and Time Stamp Format.

chat design

Personalize every experience with a fully customized chat design

With our latest update, you can now add personal touches to your chat design and make them truly unique to you and your brand. With additional pre-made themes and brand-new toggle-and-click design options, the Design Panel has everything you need to personalize your chat in no time.

As of now, this update is only available for all RumbleTalk beta users. If you want to get access to this feature, email our Support Team at support@rumbletalk.com.