So, we always continuously improve our features. You know that, right? What you don’t know is that you can now use our expert’s chat feature for online help.

I know; we get it. You’re looking for a place to share your abilities as a therapist and a counselor.

Why not get paid while you’re doing it? Does that interest you? Well, you’ve come to the right place.

Not only you can use expert’s chat for your professional services but you can also use it to gain some profit.

Why share on expert’s chat?

Well, expert’s chat can be used by all. Especially you, like a therapist or counselor, the features are catered to your needs.

We always listen to you, that’s why we’re always improving our features and services. These are our new and updated features:

• New admin panel,
• PayWall feature,
• Users per room, and finally
• Expert’s chat (which we will be talking about today).

Check them out if you want to know more about them! You know you want to 😉

What is an expert chat?

As an owner of an expert’s chat. you will be able to talk to your customers in a private chat and charge for your time.

According to a study, online help has already been around for 20 years. However, it was usually used only by the military, and it was called telepsychology in the past.

If you use this for online help, of course, this will now be your way of communication to your customer. Don’t go looking for group chat rooms; we want this to be private for you and your customer.

Why choose expert’s chat for online help?

This is a safe space for you and your customer. We really focused on that for expert’s chat. This also helps you protect your privacy and your client’s privacy. 

With expert’s chat, you are the master. You are able to see your customer’s every move. On a more serious note, as the admin, you are the only one who will see who’s active. Other users, such as your clients, won’t be able to see other active users.

Now to the good part. Expert’s chat also allows you to be paid via paid access option. We know you came for this info. This means that your clients will need to pay an entrance/subscription fee before he/she can connect with you.

Of course, we all need money in our lives. That’s why you can use expert’s chat for this exact reason. 

What can you do with expert’s chat?

As we are focused on online help, as a therapist/counselor, you can do the following to start a conversation with your clients.

1. Chat/messaging – The most common way of conversation is talking to each other through messages. If the client is new to online help, you can start with this. Build up an empire, or a community as the mundanes call it, and you can have many customers in no time.
2. Audio/voice calls – This is the next step of communication. This means that the client is opening up to you. We, humans, love to talk. We love good gossip here and there. You can always start with small conversations and then go to heavy topics. With audio calls, you can determine the tone of voice of your client and you can establish trust. Nobody wants someone who’s just feeling close when it comes to mental health.
3. Video calls – The final step of communication. Yay! You’ve got your customer’s trust. Time to do it to everyone else! As a result, you can have face-to-face conversations and you’ll see the body language and facial expressions of your client, which makes online help easier.

Now that we’ve tackled expert’s chat, it’s time for you to tackle the customers on your own. There are so many possibilities; don’t be afraid to chase them!

You now have another motivation to chase your dream as it’s more accessible (and there’s money). We can guarantee you a good, private, and safe time here.

RumbleTalk has a new online help chat using the RumbleTalk new chat type – expert’s chat. This caters to professionals like advisors and experts.

How can you use RumbleTalk’s expert’s chat as an online help chat? Read on to find out how.

What is expert’s chat?

Expert’s chat is a one-on-one chat via private messages. Instead of using the typical group chat type, expert’s chat lets a professional lend his aid to clients, customers, or his followers.

When creating a new account, the default chat is the group chat. When we first launched RumbleTalk, we focused on communities. Now, we have added a new type of chat, especially for professionals. 

With this new expert’s chat, there is no group chat. Only the admin (professional) will see who are the active users. In addition, a user cannot initiate conversation if the admin is not active.

It depends on the chat owner to set the chat as paid chat or not. Paid access chat means that you will have an entrance/subscription fee before anyone can enter your group chat.

For more information, read our article about paid access.

A new online help chat

This article focuses on using the expert’s chat as an online help chat. This means that therapists will be able to connect with their clients via RumbleTalk.

How do you do it? 

1. Make sure you are registered to RumbleTalk and then log in.
2. Change your chat type to expert’s chat/paid expert’s chat. To do this, in the new admin panel, you will see “Chat type.” Click that and you will see all the different types of chat. Choose from “Expert’s chat” or “Paid expert’s chat.” 
3. Both parties should be logged in before you can start chatting.
   Admin can see all users but the user can see only the admin.
4. Choose from the following option for chatting:
   • Chat – This is the most common form of chatting. This means that you will start messaging each other through texts. This is the simplest, but you can’t hear or see each other.
   • Voice call – This is an audio call. If the client is not comfortable with face-to-face conversation, then he/she can opt for this.
   • Video call – The most in-depth choice of them all. This lets you, as the online therapist, see everything, from facial expressions to mannerisms of your client. This is very helpful for addressing serious topics or heaviest problems.
     

 

More information about expert’s chat

As previously stated, only the admin can see who’s currently active in the chat room. In this section, we will show you what the users see and what the admin sees.

• What the admin sees – When you log-in as the admin, meaning you’re the professional, you will see the list of active clients in your chat room. You can chat any of them through private messaging. Other users will not see your messages to each other.

  Before user logs in
  
  Admin view                                            User view

  After user logs in

  Admin view                                            User view

 

 

• What the users see – The users can only see the private message chat if the admin is active. If not, they cannot initiate conversation. They can only wait for the admin to be active to chat with him/her.

Now, you can use RumbleTalk’s expert chat for online therapy! The instructions are very easy and simple to follow. Anyone can do it.

If you’re having problems with RumbleTalk, please do not hesitate to contact us. 

In a world that’s diversifying income is a hot topic, it can be difficult to find reliable passive income streams. That’s why it’s important to think outside the box and discover new routes to your journey.

In facing this problem, a paid access chat can help. Furthermore, it helps keep out unwanted participants. This includes but is not limited to bots, spammers, scammers, and trolls. Chats with no entry restrictions or one that only requires a simple email and password to sign up are prone to this type of negative contribution.

Without restricting or banning this type of chatter or follower, it’s possible that genuine people who just want to converse and make genuine relationships will be driven away. Even worse, they can even be driven away if too many spam chatters are around or they might be harassed by these kinds of chatters. One way to address this problem is to be always attentive, but that takes a lot of time and effort to keep up.

There are tools to make this easier such as automated blacklists and features that filter for restricted content; however, it’s best to prevent this type of issues by simply installing a paywall to restrict access to a chat. A paywall is making use of paid access to your chat room.

Educational Uses and Time-Restricted Content with Paywall Chat

Of course, that is neither the only benefit nor the only use of this type of monetization. Chats can be incredibly useful for lots of things. That is, you can use chats for educational purposes.

For example, supplementing a chat with a video lecture can be more enticing for your participants. This allows users to discuss the contents of the lecture without having to run multiple programs or even having to switch to another page.

If the lecture itself requires users for payment, you can charge them before they enter the chat. This makes accessing the lecture an easier and more straightforward process. For example, you can charge them separately for the lecture, creating a login for them to enter the chat, and so on.

This could also be more easier for older people who want to join lectures or workshops. As a result, they will keep coming back to your website.

If users are supposed to pay for content associated with and attached to the chat room, a paywall can simply streamline the process. The chat makes users pay for a predetermined amount by the chat owner before they can enter the chat. Then, after paying the required amount, they receive access to both the content and the chat simultaneously.

Similarly, this tool is great for offering access to time-restricted content. This could be, for example, a month-by-month subscription service that is once again charged at the entry point (the chat). Since people use chats for all sorts of purposes and they often cover an endless number of topics, there are nearly unlimited possibilities.

Diversifying Income with a Paywall

RumbleTalk’s monetization features handle payments safely and automatically. Moreover, there’s no risk of being compromised by third parties. In addition to that safety, RumbleTalk also streamlines all income into a single account after automatically deducting a small fee.

The fee is equal to 10% of the set amount, which is far lower than what many other services charges. Also, it allows for maximum income through your chat.

Therefore, whether you are looking for a month-to-month type subscription service or are thinking of offering a one-time event with an entrance fee, paid access can benefit you, your users, and your bank account all at once.

Since you can also set the price with RumbleTalk’s paywall feature, it’s up to you to set the price. This makes the chat features more adaptable. Even a very low monthly or yearly subscription amount will be enough to keep out bots, spammers, trolls, and scammers.

Another option is to limit the number of participants for exclusive content with a higher price if this is deemed best. Online classes or trading communities are a few good examples where this may be necessary.

Setting Up Paid Access

If you do decide on putting up paid access for diversifying income, here are the steps you need to follow.

First of all, go to your admin panel and click “Monetize.” Then, click on “Monetize Settings.”

By clicking on it, you will be redirected to the monetization settings of your chat room.

In there, you will see “Paywall.” Check the box and adjust the fee that your users will pay. This will then opt users to pay for entrance/subscription to your chat room.

Whatever you decide on, it will reflect on the log-in page of your follower, chatter, or customer.

Here’s an example of the log-in page when you apply a paywall.

If you want to adjust the settings for payment, just click on “Monetize Settings” on “Monetize” in your admin panel.

This, in turn, will lead you to the monetization settings of your chat room where you can do the aforementioned for diversifying income.

If you want to see the payments made to you by your customers, just click on “Monetize.”

Click “Monetize Records” to proceed.

Here’s an example of how the records page will look like.

All-in-all, if diversifying income is what you’re after, RumbleTalk paywall can help you get there sooner than you think!