Web-based counseling or online counseling is basically anything from Skype sessions or chat rooms to emails and even SMS. The advantage of having a web-based counseling chat is having real-time communication.

This modern take on therapy is rapidly growing and the world of counseling is changing and developing. According to a study, traditional counselling needs to keep up. This is where web-based counseling steps in.

Online counseling has provided a way for psychologist and client to communicate without really going out of their safe space. It is also an innovative way to keep in touch with existing clients and have face-to-face communication. Traditional counseling clients have the option to transition to web-based counseling.

Whether it’s via text, audio, or video calls, it’s a great way to be engaged with clients who feel comfortable communicating through the internet or today’s gadgets.

With that said, how can you become an online psychologist in today’s technological world? Well, keep on reading and we’ll introduce you to a chat widget that allows you to do all that.

What is an online psychologist?

First things first, we need to know what an online psychologist is. An online psychologist must be a trained professional. He/she also need a degree in psychology or a similar degree. Next, to be an online psychologist, you must have formal training for aspiring psychologists. This is what allows you to provide counseling services to people.

An online psychologist provides the same services as a counselor in a real-world setting. The only difference is an online psychologist cannot give medication through the internet. Real face-to-face communication is still needed for that, together with a prescription.

How do online psychologists provide their services? Well, they use the available tools they have in their home or just about anywhere. That’s what the internet is for. Through texts, video, and audio calls, real-time communication is possible.

Because of the rapid development of the internet, many customers are switching to online counseling. Online psychologists are psychologists who support individuals that don’t want to leave the comfort of their own space. Even if that’s the case, these individuals can still “visit” their psychologists.

How to become an online psychologist through a web-based counseling chat?

We, at RumbleTalk, have the perfect feature for online psychologists. We call this the expert’s chat. Now, what does the expert’s chat offer to aspiring online psychologists? Let us enumerate those for you.

• Convenience – Why convenience? Without having to leave your safe space, you can still offer your services. You can do it anywhere, anytime as long as you have an internet connection. This also allows you to talk to someone who’s on a different timezone. You can also extend hours for higher profits because you can work anywhere.

• Privacy – Your client can remain anonymous if they wish to be. You can talk privately through text or audio calls. This is an advantage because sometimes this allows a more open and honest conversation. This also protects the privacy of you and your client.

• Communication – When we say communication, we mean the enhanced communication flow when you’re talking with your client. In an online setting, the communication flow is sometimes more comfortable than the real-world setting. In texts, an individual is given time and space to get his thoughts arranged in a manner that you can understand better.

• Price – In a web-based counseling chat, prices are particularly lower than of the real-world one. Also, you are given the option to decide on your price. You and your clients also don’t need to pay the cost of traveling. That’s clearly a win-win situation for both sides.

• Accessibility – Accessibility is the strongest point of web-based counseling. Even if your client lives on the other side of the planet, you can still talk to him/her. Some individuals can’t leave their house (e.g., disabled persons), so they can only opt for online counseling. This is also a great option for individuals who frequently travel for leisure or work.

A web-based counseling chat through expert’s chat

Now, with those advantages, how can you set-up your own web-based counseling chat?

• Register on our website and log-in to your account.

• Change your chat type to expert’s chat/paid expert’s chat. To do this, in the new admin panel, you will see “Chat type.” Click that and you will see all the different types of chat. “Expert’s chat” doesn’t have a fee. “Paid expert’s chat” lets you add one.

• Before you can start chatting, both parties should be logged-in.
  Note that the admin can see all users, but the users can see only the admin.

You can use the following options for chatting:

• Chat – This is the most common form of chatting. This means that you will start communicating with each other through messages/texts. You can type to talk, but you can’t hear or see each other.

• Voice call – This is an audio call. If an individual is not yet comfortable with face-to-face conversation, then he/she can choose this option.

• Video call – The most in-depth choice of them all. This lets you, as the online psychologist, see and hear everything, from facial expressions to habits of your client. Some mannerisms can lead to a more serious diagnosis and can lead to more discussion. This is very helpful for addressing serious topics or heaviest problems.

More about web-based counseling chat through expert’s chat

As noted earlier, only the admin sees all users. Users cannot see other users. We will show you how it works in the actual chat room.

• What the admin sees – As the admin, you’re the online psychologist. You will see the list of active clients in your chat room. You can talk to any of them through private messaging. Other users will not see your messages to each other. This is what makes it private and secure.
  

Before user logs in

After user logs in

• What the users see – The users cannot start the conversation. If the admin is not around, they cannot do anything except wait for the admin. They can only wait for the admin to be active to talk to him/her.

You can now start your online psychology profession through a web-based counseling chat. This is all made possible by the expert’s chat feature.

As a professional starting out, you may have questions. Gladly, we are ready for that. You can contact us at our contact page if you have any. Leave us also some comments and suggestions. We can use this for our next release and future updates!

Are you looking for a group chat for a group discussion?
A one that has all the features of a moderated chat and much more? If your answer is yes, then we would love to share our all-in-one online group chat tool with you.

RumbleTalk chat is an online group chat tool and solution for all chat-related issues.

It can even be more than that as it has a paid access feature too. This means you can get paid for your services such as counseling, online teaching, trading advice, and more.

What if I’m looking for more than an online group chat tool?

That’s okay. You’re bound to see what works for you here.

You may even be interested in what other features RumbleTalk has to offer. If you read this blog, you will find something for your business, your service, or yourself.

And if that proves successful, you can even gain income. I can’t give a range because it all depends on the prices you set.

Here are some chat types of RumbleTalk that you need to know

• Group chat – Before anything else, the primary function of our all-in-one chat is a group chat that you can add to any website. The group chat can be a social one where it’s open for anyone, while it can also be private for private discussions.

• Expert’s chat – This is a chat that caters to professionals and businesses. You can use RumbleTalk as your chat tool for counseling, trading advice, online tutoring, and more.

-If you’re a professional that doesn’t know where to offer their skills and get paid, then this is a perfect solution.

• Moderated chat – A chat for events. The moderated chat’s primary use and goal is to keep the chat safe.

-With every message pre-approved by the admin, there will be no space for spammers and scammers. It can also serve as a platform for Q&A sessions where the questions will be given by the audience. The speaker will answer the chosen question.

-It will be your ultimate tool for a successful live event. Next, let’s discuss the features.

The features of your all-in-one group chat tool

• Upload files, documents, and images – In chats, you can’t avoid sending some images or files related to your topic. So, in the chat, you can drag and drop the file that you want to share.

-You can also use the paperclip icon on the text box to browse from your computer, laptop, or smartphone.

• Make use of the text box, audio calls, and video calls – These are all common chat features that we use every day. The text box serves as the messaging feature of the chat room.

-Audio calls are great for discussions that need time. Usually, you call a person when you need to talk about something important, something that needs full attention.

-Lastly, a video call is an alternative for an in-person conversation. You can use it for face-to-face conversation in your chosen device.

More than chat features

• Paid access – RumbleTalk lets you add paid access for every chat type. This means that, when you choose that “paid” kind, you can add an entrance or subscription fee on top of the chat.

-You can choose entrance or subscription as the type of paid access for your chat. You can also set the time limit from minutes to months, and monthly and annually for a subscription.

• In-chat payments – When we talk about an all-in-one chat, we mean it. The private chat lets you make payments and transactions in the chat itself.

• Donations – Donations are made possible by in-chat payments. If the chat owner activates the donate feature, any individual can donate in the chat.

-Communities and organizations can utilize this for fundraising and crowdfunding goals of their group. It’s easier to reach goals when you have teamwork.

• Payment request – Payment request is a feature that lets you send a request for payment from an individual to another. For instance, you can use this for your current business or service, e.g., online teaching, trading advice, and counseling.

-You won’t need to worry about going to register on different payment platforms just to get a transaction done. You can do all this with just a click. We can assure you that all transactions are safe and secure.

Final words

Finally, we’ve listed out all the features that we have on our online group chat tool. It’s the perfect solution for your chat needs.

If you have any questions, feel free to browse our knowledge base. You can also reach us on our social media sites: Facebook and Twitter.

In 2012, we established RumbleTalk. We aim to create a chat room that’s responsive and has a strong userbase.

Want to know more about us? You can read our story on our website.

Live events are part of the digital era. Normally in a live event, you will see a live broadcast next to a live moderated chat. With large online events there is a need to have tight control over your audience messages. We are happy to share with you the new beta version of moderated chat for live events and groups.

A Moderated Chat is an online chat for events with a speaker and group of audience, or a chat where there is a discussion happening. Comments or messages by members won’t be public unless an administrator approves it.

When a member of the chat room types a message, it will be immediately sent to the admin. The admin will now check every message and select appropriate messages or questions for the group chat.

Then, these messages will appear normally in the chat room if they are approved by the admin. If not, they will be automatically deleted.

How does Moderated Chat work?

1. Admin – The admin screens messages/questions. He/she also appoint a new admin to moderate the chat room. The admin can also be the expert or chat owner.
2. Chatters – Ask questions and read responses. In addition, they can send greetings/messages as long as it is approved by the admin.

• On your admin panel, you will see the chat type setting.

• Once the Moderated Chat type is chosen, you’ll see that messages from other chatters will now need to be approved by the admin. Messages will have check and cross boxes on the right-hand side.

• The message approved by the admin will appear normally in the chat. Then, users will be able to respond to that specific message.

• If not, the message will be automatically deleted.

• If his/her message was approved or not, the member who sent the message will not be notified. He/she will just see in the chat if his/her message is there or not.

Workflow

• A user, who is not an admin, sends a message in the chat room.

• All admins will see this message in their chat window. It’s up to them to approve or delete it. If it’s approved, then the message will be seen by all users. This is how it would look like:

Highlights

• You can change the moderated chat immediately to a normal group chat.
• You can switch from moderated chat to paid moderated chat anytime.
• Admins can screen messages and disconnect spammers and harassers in the chat.
• If needed, it can also be used along with a block and filter words feature.
• It’s an organized chat. While the normal group chat allows users to chat instantaneously, the moderated chat disables normal chatting. Messages will not go live unless the admin approves it. This lets the chat be safe and organized.

What other features can you use for chat moderation?

1. Disconnect

As the admin, you can disconnect users who don’t follow the rules. This can serve as a warning for users who spam messages. This is the next step after seeing the messages on the moderated chat. As the moderated chat lets the admin approve messages, you can then disconnect users who send inappropriate ones.

2. Ban

If the warning by disconnecting is not enough, you can also ban users by their IP addresses. This can also serve as the action for the worst-case scenario. These scenarios are applicable to harassers, predators, or members asking for private information (credit card number, address, etc).

3. Limit users

You can also limit users using your chat. There are many ways to do this.

First, you can register members to your chat room. Only specific members can enter the chat room. However, this is not useful for large events as you are limiting it only to users you know.

Second, you can also limit users by the chat rooms they can access. For example, one user can access only “Chat Room 1.” This also goes for the other admins. As a result, you can appoint users to a specific chat room only.

Lastly, you can use user authentication. This means that the log-in interface will not pop-up. Only private users can access the chat room.

Conclusion

To conclude this, we see that chat for events needs moderators and rules. Events are always crowded and rowdy. You can avoid that. Handling an event is tough, but with the correct solution, you can push through it.

The moderated chat is a solution for negative messages on your event. This can affect your company, product, or service. By having a moderated chat at your expense, you can build a better chat room. You can build a community that’s safe and a place that makes your chatters feel secure.

With the moderated chat and the additional features discussed above, you can provide for your members. In addition, you can ensure that no harmful messages will be sent out. The chat will be heavily moderated. If messages like these persist, you can always ban or disconnect the user. This depends on how his/her message can negatively impact the chat.

If you’re interested in building a community chat, then you can check out these following blogs: Important Community Chat Features for Administrators, Creating a Predator Safe Chat Room for Your Community and Step-by-Step Tutorial for Adding a Chat Membership to Your Site.

Keeping up with our new feature and latest updates? If yes, check out our social media pages (Facebook and Twitter)! You can connect with us there! Come chat or say hello! You can also check out our blog so you can read about our past features. You might want to register to our chat service if you find the perfect solution for you!