It’s always a good idea to include a Q&A session during or after an online event, webinar, team meetings, or conferences.

Why is a Q&A powerful? It gives your audience a voice and the right to be heard.

Therefore, they’ll get more from an online event. However, holding Q&As at an online event is not as easy as doing it in person.

So, how do you run a successful Q&A session in an online event?

Running a successful Q&A on an online event

You can choose from two options when running a Q&A on your event:

1. Use a live chat to ask questions
2. Use a moderated chat dedicated to Q&A

When you hold an online event, it’s usually done on a website or a social media page. Usually, these two have the following:

• A live chat wherein messages from the audience come in continuously, leading to only a few messages read.
• A normal group chat wherein anyone can chat. Therefore, spammers or trolls can also send messages.

The above can work for some online events such as webinars, team meetings, or small conferences, but it may not work for other events.

A good example would be using it for large events such as huge conferences where thousands of people are watching. Messages may come in too fast, and some questions may not be addressed.

It can even be distracting for both the audience and speakers.

So, you can use RumbleTalk as an alternative Q&A chat.

Even online event pros recommend using a separate Q&A platform for your events. Here are the top advantages of using a dedicated Q&A platform.

1. Tell your audience you’re using a Q&A chat

If you want your audience to be active in your online event, then tell them that you’re open to questions.

Let them know that they can send their questions through the Q&A chat and moderators will choose which questions will be answered.

2. Ask your audience for questions

Before, during, and after the event, engage your audience. Don’t let the energy die.

Keep on asking for questions and your audience will get hyped to ask them.

Since you’re being a good moderator or speaker, your audience will have lots of fun and be active in your live event.

3. Better Q&A experience

Since you have a dedicated Q&A chat for your event, then the Q&A will become easier to manage.

Your moderators are there with you and will help you with your event.

Moderators will approve questions and delete unnecessary messages in the chat.

Also, you can export your chat history if you want to see the questions that were sent by the audience.

Then, share the unanswered questions with your moderators or answer them on your social media platforms as a bonus.

4. No need for distractions

Your audience can focus on your online event by only approving questions necessary for the topic.

The moderators don’t need to approve irrelevant questions or messages. With this, your audience is assured with richer knowledge by the time the event ends.

5. All-in-one Q&A chat for your online event

By using a dedicated Q&A platform, you can do whatever you want on your live event. Then, you can also do what you want in your Q&A session.

Since they are different platforms, you will not have any limitations from each platform in the sense of their own features.

This means that you don’t have to conform to the live stream platform’s limitations or vice versa.

What’s more, RumbleTalk is not only for online events but also for any event that has an audience (e.g., conferences, live streams, or questionnaires).

How to add a Q&A platform for your online event

Moderated chat is one of the chat types that RumbleTalk offers. The moderated chat lets admins pre-approve messages before being read by your audience. So, your admins are the moderators of your online event.

To use the moderated chat, choose moderated chat on your admin panel.

After choosing moderated chat, appoint admins to your chat room. They will serve as the moderators who will approve messages.

Click Users on your admin panel. Then, add a new user.

After appointing admins, start your online event with your Q&A chat next to it.

Use the moderated chat as a Q&A chat by letting your moderators choose the questions that were sent by your audience.

Furthermore, not all messages are seen by your audience. Only approved questions by moderators can be read by your audience.

See the difference between the moderators’ view and the audiences’ view.

What’s more, you can use RumbleTalk to monetize your event with the Q&A chat. Read also: InChatPay and PayConnect: Monetize Your Chat

Your next move

In this blog, we’ve shown you the different advantages of using a dedicated Q&A chat for your online event. In addition, we showed how you can set it up on your event. What are you waiting for?

Schedule a demo with us or register to immediately use the moderated chat. We hope this blog has helped you to decide what to use on your next event. So, are you using a website/live stream platform for your Q&A or a dedicated Q&A chat like ours?

Level up your next event. Get a Q&A chat.

With RumbleTalk, you can create one or many rooms. This is useful for creating topic-based communities and using it during online live events.

In live events, you might have a large number of participants. Sometimes, one room is not enough or too crowded. It would help if you could split your event participants into many chat rooms (this is easy with RumbleTalk’s create room option).

At the beginning of an event, the audience is in one big chat room. After that, they can be distributed to different chat rooms.

Creating multiple chat rooms

It is easy to create multiple chat rooms. To create more than one room, simply use one of the two:

• Using the admin panel to create rooms
• Using REST API to create rooms.

Using the admin panel is the easiest way, you log-in to your admin panel. Then, you create a new chat room.

The number of chat rooms you can create is shown below your chat on your admin panel. That’s your account plan. If you want to add more chat rooms, then you need to upgrade your account.

The second option is using REST API. This option lets you integrate the creation of chat rooms using an API call (you will need a developer for that).

When you need more rooms, you need first to upgrade your account. You can upgrade your account by clicking the Get more or Upgrade your plan.

An account holder can add a maximum of 12 rooms at the start. If you need more rooms for your live event, then you need to contact us and we will do it for you.

Also, consider checking out the different pricing models if you’re new to the platform.

Tricks in adding a chat room

Another option to create a new room is to duplicate an existing one, this will save you a lot of time.

In duplicating a chat room, you can copy everything, from design to banned IP addresses. It’s that handy.

If you want to save time, you can use this feature rather than adding everything manually.

To duplicate a chat room, just click the icon seen in the example below. You can see it on the right-hand side of your admin panel.

Then, choose a name for your new chat room. For advanced options, you can choose to copy the following:

1. Chat settings
2. Design
3. Banned IP addresses
4. Monetize

Chat settings refer to your basic chat settings. Design is for the theme or skins of your chat. For banned IP addresses, these refer to the list of banned IPs. Lastly, monetize refers to your chat’s monetization settings, i.e., paywall, donations, and private payment requests.

Here’s an example of how it would look like if you duplicated a chat. In this example, only the design was not duplicated from the other chat room. Therefore, it’s easier to distinguish chat rooms.

This is the original chat room.

This is the duplicated chat room with a different design.

Multiple rooms for your live events

Creating a mass number of rooms can be done easily using the API.

We’ve been posting more often, so we hope you share your experience with us! Whether it be using your group chat for events or small groups, you can tag us on @RumbleTalk. Therefore, we’ll be updated with how you use the platform!

In the past, hosting a convention was complex and expensive. Now, it is common to take your convention online. Why online? You can save on different costs and save time to produce everything.

A chat platform can give you a solution for taking your convention online. What it means is that you add a convention chat into your website or use a minisite, where you can host your convention.

See how you can transition your in-person convention online with a chat platform.

Different chat types you can use for your convention online

Conventions vary from their usage. Conventions can be meetings, town halls, conferences, discussions, Q&As, or more. Since conventions have many types, you also need different chat types to choose from.

Currently, there are three chat types, which are group chat, expert’s chat, and moderated chat. Each has its own paid options where you can add paid access.

For a convention, we recommend using group chat and moderated chat. Let’s take a look at each one.

Group chat

Group chat is a normal chat that you can use on a daily basis. Everyone can chat without limits. The group chat is usually used for meetings or discussions where everyone can share their insights.

Since anyone can share their opinions, they can also share files, images, or audio/video messages in the group chat.

Want to discuss something in private? Private chats are also available in the group chat. In there, you can hold one-on-one video calls with other users in the group chat.

Moderated chat

The moderated chat is another chat type made for conventions. You can use the moderated chat for Q&As or any other convention that needs moderation.

As the moderated chat lets admins pre-approve messages before they get seen by all chatters, the admins then act as the chat moderators.

Admins are the only ones who will see every message sent in the chat room.

Non-admin users can send in their questions. However, they will not see other users’ questions unless the admins have approved it.

So, if you need a chat companion for your Q&A convention, try using the moderated chat. It will keep incoming messages in check and spam/trolls will not have a chance to enter the conversation.

Add chat rooms for your convention online

Have a huge convention online? Add more chat rooms! We allow users to upgrade their chats if they want to.

Each user can add up to 12 more chat rooms normally. If you want to add more, then contact us. We will manually add it for you depending on your convention.

Also, you can add chat rooms on one page. This means that you can hold a huge convention with multiple rooms. Each room can have a dedicated topic or speaker.

Need more than just chat rooms? Check out the Get more page and you can see the other upgrades for your chat.

Integrations

Are you holding your convention on a third-party website? If yes, then you can embed our chat on another website.

Currently, we have compiled 19 integration instructions for different websites.

You can also embed our chat manually on your website. With our code creator, you can copy and paste your chat’s code into your webpage.

Here’s a short guide.

1. Log in to your RumbleTalk account and click on Embed.
2. Click the Get Code button.
3. Copy the code in the code box.

We are also available as a chat plugin on WordPress. Just search for the RumbleTalk chat plugin. Or, you can download it here.

Minisite + YouTube Live

Don’t want to go all the trouble of creating a website for your convention? Then, use RumbleTalk Pages for your convention!

RumbleTalk Pages allows you to create your own page, like a minisite. You can link your YouTube Live link on your page.

Other than that, you can also link your social media pages and put the necessary info for your convention.

When you create your page, it’s already pre-made with a template. So, you can just edit the template accordingly.

What’s more, you already have your chat next to your YouTube Live. It’s automatically there to accompany your convention online.

Taking your in-person convention online

As you reach the end of this blog, we hope you took some notes for your next convention online. See how easy it is to transition?

Additionally, conventions don’t have to be costly. Therefore, it’s your choice to grab the chance to hold your future virtual events.

Especially in digital times, online conventions might even be bigger than in-person ones. Furthermore, you can enjoy it in the comfort of your own home.

Try it for yourself and see the difference.