Five Reasons Why an HTML Chat Room Can Give Your Business a Leg up

The chat rooms of today are not the ones you remember. The old technology was using Flash. Finally, the technology was transformed in the past years to be an HTML chat room.

Widely accessible online chat rooms have been around for over two decades. But what they were then is a whole lot different from what they are today.

The old flash-based technology used to build a chat room was dominating for a long time. It used to be the main option to develop chats. Luckily, It is no longer supported by web browsers. Plus, the fact that it was not friendly was a major reason to ditch this technology.

The leading chat rooms of today need to be web and mobile-friendly.  This is the HTML chat room era, or to be more precise it is an HTML5 chatroom (the new HTML generation).

What does that mean?
It means Offering greater accessibility, mobile friendly, cleaner coding, and better interactions, there are many reasons why website owners and managers choose to opt for an HTML chat room over other technologies.

In this post, we’ll look at the top five reasons an HTML chat room can give your business a leg up:

1. A Customizable Experience

group chat theme

One example of an HTML chat room, RumbleTalk, also allows for a custom look. In other words, one chat room does not need to look the same as another. RumbleTalk’s unique technology allows you to customize a variety of features to suit your brand, including:

  • Full control over how your chat looks
  • Choose from several HTML chat room templates
  • Change your font style
  • Change the notification sounds
  • Design what you want your mobile see
  • Now, advanced users/developers have full CSS control

You can also control the size of the chat room window, including whether you want it to be a floating window or part of a page, and on a page, you can set it for a full page or only a small area chat room.

2. No Installation Necessary in an HTML Chat Room

Unlike other programs in existence today, you do not need to download or install an HTML chat room on your computer, smartphone, or tablet. This means that modern browsers support HTML and HTML5 (including Chrome, Firefox, Opera, Safari, Edge, New IE9, and up), and the HTML5 doctype even allows it to be used on old, laggy browsers.

The HTML chat rooms utilized by RumbleTalk allow you to have one or many HTML chat rooms in any HTML page. You can hold and host chats on your website, over social media, and alongside webcasts and online presentations. More than that, it is available on both web and mobile.

HTML chat room on mobile

3. Effortlessly Share Multimedia

Another key benefit when a webmaster chooses an HTML chat room is that all users (and you) are given the ability to share any type of multimedia. From documents and images to YouTube and Vimeo clips, all multimedia can be copied and pasted into chat, allowing chatters to share relevant resources in a real-time environment.

html chat room with video sharing

4. Easy Video Chatting

Not too long ago it was only possible to have video chats and audio discussions by using another program, many times one needed to install a plug-in on both users’ computers. But in an HTML chat room using the WebRTC technology, you can easily hold one-on-one audio and video chats with another person in the chat. This improves communication amongst users and it saves all chat room participants time.

html chat room video call

5. A Secure Connection

One concern that users often have is how secure the chat room they are using really is. RumbleTalk’s SSL encryption ensures that everything that is said in your chat room is only accessible to those who are present in the chat.

This HTML chat room service gives a host full control over the flow of the chat, including who is present. You can assign a moderator to oversee the conversation and to ensure that all participants follow the chat room rules. If a rogue participant attempts to disrupt your chat, you can ban and block that user by their IP address.

The technology also features anti-spam technology, which prevents spammers from misusing the RumbleTalk chat room. Anti-spam allows you to blacklist predefined words so that you can prevent abuse and harassment in your chat room.

With all these features and more, it’s no wonder businesses today are choosing HTML chat. For more details on how RumbleTalk can help your business, visit the demo page to see how it works.

New Feature: Users Can Update or Delete Their Personal Data with a Few Clicks (GDPR)

With safety, security, and privacy becoming ever more important in this interconnected world we live in, RumbleTalk has added a new feature to coincide with the new GDPR regulations set forth by the EU. We are very happy to announce this positive development for users, administrators, and participants alike. RumbleTalk’s chats now offer the possibility for users to have complete control over their data.

With just a few clicks users can view and amend their information, or remove it completely. This makes personal data protection easy, quick, and straightforward for every user of RumbleTalk chats, no matter who hosts them.

How It Works

Now, all users can change, delete, or simply view what information has been saved about them on our servers instantly. This includes several points of interest. For example, it includes information such as:

  • Email addresses
  • Which chats users are logged into
  • When users last logged in to the system as a whole

RumbleTalk is committed to transparency when it comes to its users’ personal data. Users can access their information no matter when and no matter where in the world they are. All they need to be able to do so is access to their email account.

In order to get to their information, users simply have to follow a few easy steps.

First, visit profile.rumbletalk.com.

Once there, enter your email address. This has to be the same email address used to sign up for the chat, so the system can identify the correct account. This email address will not be shared with anyone; it’s simply used to identify the correct account and information. If a user enters an email address that does not match any account information held by RumbleTalk, no email will be sent. Moreover, it will prompt the user to enter the correct email address.

Next, confirm the email address entered by clicking on the verification link sent to the email submitted.

Once done, you’ll see a list of chat rooms you are registered to.

the chat list

After clicking on one, you’ll see all of your stored information.

chat room details

What You Can Do (and Keeping on Top of GDPR)

As per GDPR, here, users have the option to see what info RumbleTalk has saved, and you can change most of it. You can change descriptions, profile images, and first and last names. The only things you cannot change are usernames and create dates. The interface is simple and easy to use, and allows users to see all of their information at a quick glance.

The request deletion option allows users to completely remove any of their info from all RumbleTalk servers. The logins option shows users a list of when they logged in where. The last login shows the last time they logged into their profile.

Keep complete control over your personal data, no matter where in the world you are, with the request deletion option. Chat owners and administrators can share the link https://profile.rumbletalk.com any time in the chat. This then reminds users and makes them aware that they are always in control of their info.

By sharing a verification link that prompts users to confirm their email address, this ensures that no one can gain any insight into a given user’s personal information. Without clicking on the confirmation link, it is impossible to view the information RumbleTalk holds, making this tool as secure as it can be.

While unscrupulous people may try to get users to share their email addresses, that alone is not enough to view their personal info. With email verification, you have complete reassurance that your data is always safe with RumbleTalk.

Top 8 Tools to Improve User Experience in a Private Chat

You’re very excited about the new community that you’re building on your website. Tons of people are getting in, talking about your product, sharing experiences and ideas, giving you direct feedback in the private chat —it couldn’t be more perfect.

But, then, of course, things don’t always go to plan. So you’ll need to be prepared to take your community and help them grow. They need YOU for that.

To give your users the best experience ever, help them understand the platform, to see that actually it’s so simple to usewe made it for you.

Imagine that you are in a chat room with different people. You’re all talking about this new product that you are going to launch and how it’s going to be the best event of the year. You are talking to your people and everybody is participating and giving you valuable feedback.

Then, imagine that a specific follower wants to talk to you in private because it’s the only way to get your full attention, and some of them don’t want to share questions with everybody on the chat. Sometimes they NEED to talk to you face to face, and they will feel pretty special about it.

So, they will be able to do it, OR NOT, according to your needs as admin of the chat.

RumbleTalk chat room with a private chat

Now it’s time to get down to business. After all, it’s not worth having a Ferrari if you don’t know to drive. To write this blog, we spoke with many users about their needs, and so here we’ll cover how to take the best approach with the private chat tools, and how to master it like a pro.

Here is the list of the 8 top tools that will help you to take the best advantage of private chats to handle your chat as an expert!

  • Private audio and video calls
  • Framed chat messages
  • Private new message’s indicator
  • Private chat transcript
  • Ignore option to some (annoying) users
  • Live media options
  • Admin differential color
  • Remove the “Invite friends” button if you don’t need it

Now, I will like to go deeper, one by one. So when you finish reading this post, you will manage it like a real boss!

Private Audio and Video Calls

Spontaneous video conversation from the private chat

These two options are the cherry on the top of that vanilla ice cream. With them, you’re able to have the most direct and real conversation that exists in the human world! Cheers!

Framed Chat Messages

Single frame sentences show separately who is talking

In a bubble-framed chat, it’s more than clear who is saying what. It’s going to keep it simple for all the users to understand each others’ ideas. So, not only the chat room, but also the private chat is single-framed and you easily can see who the sender/receiver is.

Private NEW message indicator

Red indicator from the left side of the chat to show who is sending you a private message

After many requests from chatters, here is the much-awaited indicator of new private messages on the image from the sender. Whoopee! So you clearly will see from the right side who is sending you a secret message even if you are having another conversation.

Private chat Transcript

How to save private conversations history

So, who cares about storage the hundreds of words with information about the tastes and value content of your users? Well, actually many people were asking for this. Technical, but very useful information!

Private chat history is saved in your computer until you close the browser. Just remember that you, as an admin, can’t access another user’s private conversations. It is simply not polite to do it and in some countries not legal. We know how to keep a secret, in secret.

Admin differential color

This is the easiest way for users to find you. But still, it’s your own chat, so you can change it anytime with CSS basic rules.

Red color on the admin’s name to recognize who it is

Ignore option to (some annoying) messages/users

Stop seeing private messages from specific users that you don’t want to, without exiting the chat.

Live media options

Share links, images, and YouTube videos. So basically anything that will be relevant for your community can also be sent in a private chat. To do it, just click on the little attach icon.

Click on the button at the bottom-right of the window to upload information that you want to share

Remove the “Invite friends” button if you don’t need it

Personalization of the “Invite friends” button in the Social Setting window

Not relevant at all for your registered community? Just hide it in the Social Settings window.

So, tell me, which of these tools do you find the most useful for your community? I will be very happy to hear from you, feel free to contact me at camila@rumbletalk.com. I totally believe that after these recommendations you will manage your community easier and so much faster! And, just in case, if you finish reading and still don’t have your own community, this is your chance to sign up and start enjoying it today! https://www.rumbletalk.com/