We are living in a world that’s run by the internet and social media. As a result, our primary means of communication is through chat rooms and messaging apps. This has become both an advantage and disadvantage. In this article, we will discuss how to limit users to ensure the safety of your website.

Why limit users?

• First of all, when you have too many users in a chat room, it can be very busy and hectic. You cannot control all of the people coming in and out of the chat room.
• Second, by not being able to control them, there might be harassers or bullies in the chat room.

How can you avoid this from happening?

We know nobody wants to tolerate bullying or harassment in a chatroom; therefore, we propose you do the following:

1. You can appoint someone you trust to be an administrator of a chat room if you’re not always active.
2. You can limit users per chat room.

How can you do the following through RumbleTalk?

RumbleTalk has users per room option so you can limit users going in and out of a chat room. To do this, you need to do the following.

In your admin panel, you will see the “Settings” button. Click that, and it will then drop down to an additional list of setting. Click on “Users” to proceed.

After clicking on “Users,” you will now see the current registered users to your chat room. For the first prevention measure, you can appoint an administrator to a specific chat room or for global access.

Just click on “Add new user.” Select what the username should be and password. You could choose user role to be global or in a specific room only.

If you use rooms, however, then you will be prompted to choose what specific room he can only access.

Note that the administrator you choose should be a trusted person, one that will respect chat rules and implement it, and one that respects you. 

For the second prevention measure, you could limit users per chat room. Just like the steps for the first one, here you will only choose user access to rooms only.

From there, you can choose which chat room(s) the user can access.

This can help you navigate who is creating a negative impact in your chat room if there is.

Here is an example of what the user access would look like when you’ve added users with global access and per room, and admin with global access and per room.

Conclusion

The users per room option, not only limits users but also protects the privacy and security of each user.

We at RumbleTalk do not tolerate any form of bullying or harassment. We know you would want that for your followers, too. To know more about the users per room feature, please click this.

Is the old admin panel getting a little boring for you? Or maybe, its features are very cluttered and all over the place? Based on public demand, you won’t have to wait longer! Now, the new admin panel is finally here to cater to your needs!

What are the features in the new admin panel?

Of course, we won’t launch a new admin panel if there was no difference from the old one. Here is a list of what you can expect in the new admin panel:

• A new chat type called “experts’ chat”
• A new PayWall “paid access” feature
• The menus are different and more logical (you’ll see them in a bit)
• An option to duplicate a chat (design only or with the settings)
• The overview is per chat

A new chat type called “experts’ chat”

Now, you can access a one-on-one private chat called “experts’ chat.” The experts’ chat caters to professionals, who want to have private discussions with their clients. To access the experts’ chat, all you need is to click on “Settings” button, and then it will drop down to a list of settings. Click again on “Settings.”

You will then see “Chat Type.” Choose “Expert’s Chat.”

Now, your chat will be private and you can use it to get paid for your professional services. Click on the previous link to know more about the new chat type.

A new PayWall “paid access” feature

PayWall means having users pay for entrance or sending private messages in your RumbleTalk chat room. You can add it to both chat types, group chat or expert’s chat. Just click on “PayWall.”

Then, you can configure your settings at “Monetize Settings.”

It’s easy as that!

The menus are different and more logical

Compared to the old admin panel, the new admin panel is neater and easier on the eyes. From the old boxed one to a cleaner white overview, the new admin panel is easier to navigate. Here are examples of the old admin panel and the new admin panel:

The difference is very visible, right? We made it that way so you, our users, will not be distracted from everything on one page.

An option to duplicate a chat

In the new admin panel, if you want to create a new chat room, you can duplicate the following:

1. Design of current chat room
2. Settings of the current chat room

For duplicating the design of your current chat room, all you need to do is click on the button as follows:

From there, a pop-up screen will show and you can choose a name for your chat.

Then, by clicking on “Advanced options,” you will see the things you want to duplicate, from the general settings to monetization.

This lessens the hassle of setting up a whole new chat room again if you just want the same features for your new one.

The overview is per chat

From the old admin panel, which cluttered every chat room into one page, the new admin panel lets you see the overview of each chat.

 

From this old one:

To this new admin panel, where you can pick the chat you want to see by clicking on “Selected chat”:

 

The admin panel is reconstructed and made new for our users to let them have smooth and great interactions made with RumbleTalk.

As an expert, a professional in your field who offers online services, do you need a way to have an online discussion with your clients? We are glad to introduce a new type of chat – experts’ chat.

With experts’ chat, you can only have one or parallel private one-on-one chats. You can now message each user privately, talking in a video/audio, upload files, send voice messages, and all that without other users seeing your messages.

What is expert’s chat?

Experts’ chat caters to online professionals like coaches, advisors, psychics, psychologists, traders, brokers, astrologists, lawyers, and other professions that provide an online service to their clients. This is to keep your client’s privacy, and also your privacy. You can now keep everything under control.

The experts’ chat has the following two perspectives:

• • • Admin – What an expert sees 
    • User – What users see

What do the admin and user see in each chat?

• • • Admin – The admin sees which users are currently active, can private message each user, make a one-on-one live video call, can conduct multiple chats in parallel, and see the private messages of each user to them
    • User– The user can only see the private messages sent by the admin to him, can only send a message when the admin is active, make live calls, attach documents, and share videos. A user cannot see other users in the chat room, only the private chat with the admin.

What are the advantages of the new expert chat?

With the experts’ chat, a professional can address their clients properly, in a safe and secure manner. Its advantages are as follows:

1. 1. 1. A professional can private message each of his clients.
      2. Clients will be able to have a safe and secure chat with a professional.
      3. A professional can monitor their clients.
      4. When you add a paywall layer, a professional can gain revenue from each of their clients. This depends on his decision to make his clients pay for his service or not.

As an admin, what will you see when you log in?

When you’re the admin, you will see every user who’s online, like the following:

Then, you can chat with every user, and you will see the private chat with each of them. Here’s an example:

As a user, what will you see when you log in?

When you’re a user and the admin (expert) is online, you will see the following:

If the admin (expert) is not online, you will see the following:

As a result, you will only see a private chat when an admin is online. As a user, you cannot initiate a conversation with an expert if he is not online. When he is online, only then can you talk to him.

How does the experts’ chat feature work?

The experts’ chat is a user-friendly tool that works as easy as 1, 2, 3. Here’s a step-by-step guide on how to use it. You can change it in the chat type menu or in the “Monetize Settings” and activate the paywall.

In your admin panel, you will see “Chat Type,” where there are options for the group chat or expert chat. Choose “Expert’s Chat.”

What type of chat do we need, free experts’ chat or paid experts’ chat?

You can also opt to choose if you want a free chat or a PayWall chat, wherein users will pay to enter the chat. Just choose the paid option.

You will then need to connect your PayPal email address to monetize your account. Click on “Monetize,” and then choose “Monetize Settings.”

You can set the amount you want to charge your users. It could be for entrance or subscription.

For entrance, you can charge from minutes to months.

For subscription, you can charge monthly or annually.

You can also fill up your terms and conditions for payment in “Terms Text” +  your “Terms Link.”

With the new experts’ chat feature, RumbleTalk has made chat rooms more secure for both parties. Professionals can now offer their services for users, with or without payments option, and RumbleTalk can guarantee safety, privacy, and accessibility for every user.