As an expert, a professional in your field who offers online services, do you need a way to have an online discussion with your clients? We are glad to introduce a new type of chat – experts’ chat.

With experts’ chat, you can only have one or parallel private one-on-one chats. You can now message each user privately, talking in a video/audio, upload files, send voice messages, and all that without other users seeing your messages.

What is expert’s chat?

Experts’ chat caters to online professionals like coaches, advisors, psychics, psychologists, traders, brokers, astrologists, lawyers, and other professions that provide an online service to their clients. This is to keep your client’s privacy, and also your privacy. You can now keep everything under control.

The experts’ chat has the following two perspectives:

• • • Admin – What an expert sees 
    • User – What users see

What do the admin and user see in each chat?

• • • Admin – The admin sees which users are currently active, can private message each user, make a one-on-one live video call, can conduct multiple chats in parallel, and see the private messages of each user to them
    • User– The user can only see the private messages sent by the admin to him, can only send a message when the admin is active, make live calls, attach documents, and share videos. A user cannot see other users in the chat room, only the private chat with the admin.

What are the advantages of the new expert chat?

With the experts’ chat, a professional can address their clients properly, in a safe and secure manner. Its advantages are as follows:

1. 1. 1. A professional can private message each of his clients.
      2. Clients will be able to have a safe and secure chat with a professional.
      3. A professional can monitor their clients.
      4. When you add a paywall layer, a professional can gain revenue from each of their clients. This depends on his decision to make his clients pay for his service or not.

As an admin, what will you see when you log in?

When you’re the admin, you will see every user who’s online, like the following:

Then, you can chat with every user, and you will see the private chat with each of them. Here’s an example:

As a user, what will you see when you log in?

When you’re a user and the admin (expert) is online, you will see the following:

If the admin (expert) is not online, you will see the following:

As a result, you will only see a private chat when an admin is online. As a user, you cannot initiate a conversation with an expert if he is not online. When he is online, only then can you talk to him.

How does the experts’ chat feature work?

The experts’ chat is a user-friendly tool that works as easy as 1, 2, 3. Here’s a step-by-step guide on how to use it. You can change it in the chat type menu or in the “Monetize Settings” and activate the paywall.

In your admin panel, you will see “Chat Type,” where there are options for the group chat or expert chat. Choose “Expert’s Chat.”

What type of chat do we need, free experts’ chat or paid experts’ chat?

You can also opt to choose if you want a free chat or a PayWall chat, wherein users will pay to enter the chat. Just choose the paid option.

You will then need to connect your PayPal email address to monetize your account. Click on “Monetize,” and then choose “Monetize Settings.”

You can set the amount you want to charge your users. It could be for entrance or subscription.

For entrance, you can charge from minutes to months.

For subscription, you can charge monthly or annually.

You can also fill up your terms and conditions for payment in “Terms Text” +  your “Terms Link.”

With the new experts’ chat feature, RumbleTalk has made chat rooms more secure for both parties. Professionals can now offer their services for users, with or without payments option, and RumbleTalk can guarantee safety, privacy, and accessibility for every user.

THIS FEATURE HAS BEEN REMOVED

We are super excited to share with you our latest development: PayWall. Many of our users have been asking for this feature. Hence, we are happy to announce that it is now ready for use!

PayWall means you can charge users for entering your RumbleTalk chat room or sending private messages if you wish. In this post, we’ll show you how it works.

Payment Options

Payments can be made quickly and easily via PayPal. In addition, there are two ways you can set it up:

1. Users make a one-time payment to enter the chat for a limited time (minutes, hours, days, weeks).
2. Users pay a subscription fee for entering the chat however many times they like on a monthly basis or an annual basis.
3. Coming soon – Pay for having a private chat.

How PayWall Works in the Chat

Here are step-by-step instructions as to how it works for users:

Step 1 – Register

First of all, users are asked to fill out minimal details to register for using your chat room:

Step 2 – Payment Notification

When registering, users will also be shown how much it will cost to enter the chat room:

Step 3 – Receipt of Payment

Once they click on “continue to checkout,” users will be directed to their receipt before proceeding to payment. Also, there will also be a processing fee:

Step 4 – Log in to your PayPal account or pay with your bank account or credit card

After clicking on “continue,” you will then be redirected to log in to your PayPal account or you can choose to pay with your bank account or credit card:

Once logged in, users will confirm payment via PayPal:

After payment goes through, users can enter the chat.

IT IS ALL IN YOUR HAND

We made it super easy for you to set your desired payment login option.

Admin Settings

As the chat admin, you can control the settings for your PayWall easily via the chat admin settings.

Here is an example of the PayWall admin settings screen:

You will also be able to track payments from your users in your admin account.

An example showing users and payments that have been made or will be made in the future is as follows:

RumbleTalk PayWall FAQ

What Is RumbleTalk PayWall?

RumbleTalk PayWall allows you to charge your users a fee for various actions in the chat room. Currently, we support PayWall for chat login and PayWall for sending private messages soon. If you wish, you can choose not to use PayWall at all, such that your chat remains free for all users.

In addition, RumbleTalk PayWall allows chat owners to put a price tag on action within a community chat. The platform allows users to chat, private chat, and video chat with others (or with the admin) in the comfort of their own home.

RumbleTalk’s mission is to help connect, inspire, and empower communities by bringing conversation and payment to the digital age due to today’s fast-paced lifestyle.

RumbleTalk’s Terms of Use

Please read the RumbleTalk Terms and Conditions here.

I Need Technical Help, What Do I do?

For any technical-related assistance, please contact our Online Support staff, available 24/7, at support@rumbletalk.com. Also, our support team is equipped to address most connection related issues normally within 6 working hours or less.

Chatters

How Do Users Pay for a RumbleTalk Session?

Users can pay for entering the chat via PayPal. A chat owner will set the price and duration (a one-time login authorized for one week for example, or a subscription fee, which allows unlimited access during a given month). A user will be asked to pay before he or she can log in to the chat. The steps for doing so can be found in the “How PayWall Works in the Chat” section of the blog above.

Chat Owners

How Do I Get Paid?

Once you reach the payment release level (i.e. $50), the payment will be sent directly to your PayPal account. If you don’t reach the minimum level within a calendar year, the funds will be released to your account at the end of a calendar year nonetheless.

Can I Set Any Price per Session?

For first-time users, you can charge $5 per login. Once you get to $50 total payments, your limit will increase to $20 per login. As a result, we allow any amount of payment below $1000 at the beta stage.

Can I Transfer the Money to My Bank Account?

For this, not yet. At this stage, we are only set up to send payments to PayPal accounts.

How do you add users to a specific chat room? Don’t worry, we have you covered. Introducing users per room feature where you can add users to your chat for a specific chat room.

What was the problem until now?

Before, every user has global access. For example, in an account with several chat rooms, if one user was banned from a specific group chat, he still had the ability to enter another group chat in the same account. That is never good.

With the new feature, a chat owner can limit a user’s rights so that he can only enter a specific chat room.

What is the new feature all about?

Now, you can have users per room. If a user is only registered to a specific chat room, he can now only access that specific chat room.

In addition, the chat owner can also create a user per room using the admin panel, wherein a user can only have log-in permission in this specific chat.

These are the two options to create a user per room.

• Users registering in a specific room will be associated with that chat room only
• Users that participate in a PayWall chat will be associated with that room only
• Chat owners can also add admins per chat room from the admin panel.

How does the user per room feature work?

In your admin panel, if you have different chat rooms, you can now assign users and admins to a specific chat room only.

With this, you can control who goes in and out of your chat rooms; you can determine who’s active or not. This lets you have more control with your users-base authentication.

If somebody is misbehaving or spreading a negative impact in your chat room, you’ll be able to pinpoint who that user is and ban him for good. This means that this user will not be able to login to other chats (as opposed to the previous version, he could). This is the advantage of having the users per room feature.

As with all new features, you have to do a little bit of tinkering before you can get the hang of it. Here is a quick overview.

In your admin panel, you will see the Settings button. Click on that and you will see “Users.”

After clicking on “Users,” you will now see the current users in your chat room. Depending on a chat owner, he can add users per room or global. Then, he could also add admins per room or global.

Just click on “Add new user” to do that.

After that, you will be prompted to choose what rooms can be accessed by that particular user or admin.

This is an example of how it would look like when you’ve added users per room, users global, admin per room, and admin global.

RumbleTalk has added this feature so you can now easily connect with your users in different chat rooms. Now, you can converse and interact with members on different rooms. And all of that, with ease.