Chat Customization — Make Every Chat Room Unique!

As far as online chats and chat customization go, we are all familiar with the premise. We open a window, type what we want to say, and then we wait for a reply from the other end. Chats are similar in their goal, to communicate with each other, but have a different feel. They’re used in social media, in customer support, and pretty much anywhere else. Be it education, sports, or even stock trading, online chats are everywhere these days.

Do you think that all of that caters to each platform? Well, the answer is no. That’s why RumbleTalk offers its users the ability to customize their chat.

When you think of design, you always think of skins and themes, right? But for RumbleTalk, that’s just the tip of the iceberg. You can do more than just that. From backgrounds to changing fonts and colors, you can design your chat dedicated to your expertise.

Design your chat

You can customize the appearance of your chat room anytime. There are no restrictions when it comes to changing your design, so choose the one that suits your chat room best!

We’ve made it like that so you can customize the RumbleTalk group chat to fit your brand and site. In addition, you can also customize the look of both web and mobile versions.

We offer a quick editor for easy point-and-click customization of the web group chat in the “Design” tab of the new admin panel.

If you want to change the background of your chat, you can do so. Fonts and font sizes are also customizable. With the customization offers of the RumbleTalk group chat, you’ll never get bored of the same design.

With CSS, RumbleTalk group chats can also be fully customized in both web and mobile versions. CSS lets you change any aspect of the chat appearance. Web and mobile CSS changes are done separately, allowing another layer of custom design. We also shared some tips and tricks for web and mobile CSS so you can use it on your group chat.

Chat Customization Options

More than just the visual aspects of a chat, RumbleTalk also offers customization for the following:

How much of a history of your chat saves,
Banning and limiting users,
Sending system messages,
Setting up admins,
And more! While we have most of them covered, we’re always listening to our customers’ feedback and suggestions!

Exporting your chat history

Who can export the chat history? This depends on you as the chat owner. By default, anyone can export the chat history. However, the chat owner can turn off the export button.

Another chat customization hack is the chat owner can select a date range, and then export the group chat history by using the export archive option.

Limiting users

Why limit users?

It can be very hectic and busy when there are too many chatters in one chat room. So, you cannot control everyone who goes in and out.
This may lead to some unfortunate happenings like bullying or harassment in the chat.

To avoid this, you can limit your users per chat room.

To do this, you need to click “Settings” on your admin panel. Next, click “Users.”

Click on “Add new user” and choose a role. Make sure to choose “Rooms” so that the user will only be allowed in a specific chat room.

That’s it for limiting users!

Banning users

To ban a user, you can do the following.

First, you need to log-in as an admin. Click the profile of the user you wish to ban. You will be presented two levels of banning.

Disconnect – The user will be disconnected to the chat, but he/she can immediately go back and log-in again. This is only a temporary ban, more like a warning or a suspension.
Ban by IP – A permanent ban. If a user is banned by IP address, whenever he/she logs in with any credentials, as long as it’s from the same IP address, he/she will not be able to enter the chat. This is great for bullies or harassers that can’t understand the rules of the chat.

You can remove users from the Ban IP list by going to your admin panel, to the banned IP list and remove the IP.

When does it make sense to ban a user? As aforementioned, this can serve as a warning if it is a one-time affair. But, if a user prevails and uses the same foul language or bad behavior in the chat, then it’s probably best to just let go of this user instead of endangering the other members of the chat. This is what’s great about the chat customization features of RumbleTalk.

Sending System Messages

If you’re still not satisfied with the above features, there’s still more! RumbleTalk also allows you to customize the system message in your chat room. This means that people who enter your chat room will see this message when they enter your chat or even when you’re not around. A simple hello and when you’ll be back can be a big difference! The customization for system messages includes

An announcement for a virtual event,
A global update about something,
And a friendly hello!

System messages will be seen by everyone in the chat, so you’ll be sure that they are notified.

Setting up admins

Just like the previous option on banning and limiting users, setting up admins has the same procedure. By default, you’re the only admin of your chat. As time goes by, many users will become members. So, you will need help in terms of managing chatters. To set up admins, you have to do the following.

First, click on “Settings” and choose “Users.”

Second, click “Add new user” and choose admin. Select what role they will be playing in the chat. It can be for rooms only or global access. This means that, if an admin only has room access, he/she can only access a specific chat room. On the other hand, when an admin has global access, he/she has access to each and every chat room.

Make sure that you’re handing access to someone you trust because he/she will be the one who will be managing the chat when you’re not around. An admin has to be responsible for everything that’s happening in the chat. May it be a positive or a negative scenario, he/she must act on it fast. Plus, you need to ensure the safety of every user in your chat; therefore, he/she must always report to you.

Web and Mobile CSS

By being the most customizable chat room available in the market, we also offer controlling your chat design by using chat CSS. If you’re a tech and design expert, CSS will be easy for you. We’ve made it even easier for CSS beginners by sharing some tips and tricks for both web and mobile CSS.

To copy and paste your CSS code, all you have to do is the following:

Copy the chat CSS code from the aformentioned tips and tricks.
Log-in to your RumbleTalk admin panel.
In the chat settings, under “Design,” click on “Add CSS for Web Browsers”. The same goes for mobile, but choose “Add CSS for Mobile Browsers.”
Paste your code and close the box.

Chat customization advantages

Using RESTful API, you can go more than just customizing your chat.
It lets you manage and design your chat rooms. Not only that, but it also lets you manage your admins and users. The API also allows you to monitor your audience, as well as keep a log of who’s attending and participating.

When it comes to moderating your individual chats, you also have the option to blacklist and whitelist IPs. You can order and regulate access by doing this. You can manage these lists even while the chat is live, which allows you to dynamically moderate at any time. With different access levels for different users (from user rooms to admin rooms), you’ve already got a complete package in your hands.

With RumbleTalk, every chat, every video, and every event is a unique experience. If you aren’t convinced yet, give it a try and see for yourself just how amazingly customizable nearly every aspect of RumbleTalk is! If you have any questions about customization, just connect with us on Twitter or Facebook. We’ll be glad to address your concerns.

Posted on June 18, 2019October 10, 2024 by Editor

Make private payments using a chat on your website

An online chat service where you can request private payments?

Introducing, “payment request,” where you can request payments through private chat. This is extremely helpful if you advise, tutor, coach via a live chat.

When your customer wishes to pay for your time, you simply ask for payment and the customer pays online (in our case, using PayPal). PayPal will authorize the transaction and directly transfer the money to your RumbleTalk account.

How can you set it up?
You can do this just by activating the payment request feature first. To know how just keep on reading!

What are private payments?

You might be a bit confused as to how it really works.

Well, you can use the RumbleTalk chat for charging for your time. For example, if you’re a trade expert and you’re chatting privately with a customer, you can request him a payment for your additional time. Moreover, this can be useful for professionals like counselors, therapists, and experts in their respective fields.

If you’re more of a group chat person, you can use it for charging for your knowledge on a certain topic. For instance, let’s say that you’re in a group chat for trading and you talk about tips, right? Then, one of the members of the group is impressed with your tips and wants to talk to you in private. So, this is your opportunity to ask him/her for payment if he/she wants some additional tips besides what you’ve said in the group chat. As a result, that’s how you realize the worth of your knowledge.

Did I explain it clearly? Do you understand it better? If yes, then let’s go to how you can actually use it!

Activating payment request for private payments

If you want to use our payment request feature, then you can follow these easy steps I’ll show you.

Go to “Monetize” in your admin panel. You will see the option for “Payment request.” Click the box to activate it. Oops, don’t forget to save your changes!

Next, to request payment in a private chat, just click the dollar sign button in the upper right corner.

Then, add the amount you want to charge the other party.

As a result, they will receive a message in the private chat that you’re requesting payment.

They only need to click the pay button to be redirected to PayPal. Afterward, they can log-in to their account or they can use their debit/credit card if they don’t have one.

Once you get the payment, it will reflect immediately on your account. You can see it on “Monetize Records.”

Important things to note:

You can only set your currency once so be sure before you set it. You will need to contact support if you ever need to change it.
Only you, the admin, can do a payment request.
Payment requests expire so be sure to finish the transaction immediately.

Our online payment service provider

There are lots of services that will process payments on your behalf through a payment system built into your website. Companies like PayPal and Venmo offer various payment options for businesses. Some companies do charge fees.

At RumbleTalk, we use PayPal for any kind of payment, may it be a donation, payment request, etc. PayPal is an e-commerce service that allows both individuals and companies to pay, send money, and accept payments without revealing any important financial information.

The platform uses a secure payment technology that enables individuals and businesses to accept debit/credit cards and PayPal payments for a percentage transaction fee. With multi-channel capability, individuals and businesses can accept payments on their website, mobile device, in-app, in-store, or send an invoice to customers via email.

With PayPal, we can ensure you that our payment request feature is safe and secure. Try it out and let us know what your experience is with PayPal and payment request. You can contact us via the “Support” button on your admin panel or through our website or any of our social media pages.

Using payment request

Using PayPal and our chat service, you can now request payment for your time and knowledge. Why don’t you try it? Instead of going through the hassle of pasting a link to an external site, you can just do it via our payment request feature.

With the payment request feature, you are able to lessen the time and hassle for you and your chatters. With a simple click, your money will be sent to you. Your chatters will also learn quickly the steps of sending you money. They only need to accept your request and they’re done! Once it goes through, you also get the money on your RumbleTalk account.

The payment request feature is very useful to gain some income. It makes you realize the worth of your time, knowledge, and yourself. Private payments can be made only by PayPal as of now, but we’re working on adding more currencies in the future. Subscribe to our newsletter to be updated for future features, updates, and releases.

Posted on June 11, 2019April 6, 2021 by Mary Alice

Make secure online private payments via private chat

Remember how payments were made before when you needed to pay for advice or consultancy? We are happy to introduce the new online private payments!

Through private messaging, our online chat service supports online private payments. This means you, as the chat owner, can request for payment from a certain chatter.

Benefits of online private payments

Through payment request, customers will have the option to click the “Pay” button and be redirected to a secure payment portal. In the RumbleTalk platform, we use PayPal. That’s already one benefit down.

Second, online private payments are instantly reflected to your account. This means that these are real-time payments. You could send a payment request to a customer, he pays via chat, and voila, you can already see it in your “Monetize Records.”

Third, this saves time and effort. Instead of meeting a customer face-to-face, you can just send him/her a payment request.

So, you should take advantage of using online private payments for your website. It can not only benefit you but your customers as well. It makes a new connection between you and your customers.

Online private payments via payment request

Say goodbye to the days where you had to endure long lines just to make a single payment. With the payment request feature, you can send a payment request to your customer with a single click anytime, anywhere!

To activate the payment request feature, follow me through these simple steps!

The first thing you need to do is activate it in the “Monetize” option in your admin panel. Just tick the box and save your changes! Actually, that’s the only thing you need to do to activate it. The other steps are just examples.
Second, see the dollar sign in your private chat? Click that to request payment from another chatter. Next, type in the amount you want to request.
As a result, the other chatter will be messaged by us that you have requested a certain amount. He/she needs to click the “pay” button to proceed.
Finally, he/she will be redirected to PayPal for payment.

How is it? Easy, right? The most important thing you need to remember is to save your changes (always)!

Conclusions

In conclusion, in today’s generation, we need online private payments. With the Internet and the progress of technology, we can rely more on our gadgets to make our lives easier.

The payment request feature is something that we added to do just that.

Finally, we’ve reached the end of this article. Did you learn something new? The real question is: Are you going to use this feature? Tag @RumbleTalk on Twitter and let us know about your experience. You can also read more of our blogs if you don’t want to wait! See you next time!

Posted on June 5, 2019October 14, 2021 by Mary Alice