Category: news

It is Totally Possible to Customize a Group Chat

Before we started RumbleTalk, we had a community website for web designers. With a large and growing number of members, we wanted to add a way to allow the group to instantly engage with us and with each other. We thought that a chat room would work.
We looked extensively for a good, well designed chat that our design-centric customers would appreciate and could easily be added to our website.

One major factor in our research was our need to customize the chat, really customize it. We needed to be able to change not only the chat colors, but also the borders, line thickness, chat background image, fonts and more. With these standards, we did not find any service or downloadable chat software to satisfy our criteria.

We could not find anything suitable for our needs and…mmmm…well, it looked awful. What we found were a variety of Flash chat rooms that appeared out of date, were not mobile friendly and had very few options to customize. We tried one or two services but the result was that it always looked like someone forced an unrelated chat room design with an irrelevant chat background into our nice looking, well designed community website.

This is what initiated the creation of RumbleTalk group chat service. Our vision was to give website owners the ability to completely customize a group chat room to fit their website. We wanted site owners to be able to easily create and embed chats, customize it up to match their website design, control when it was on or offline, moderate, and more.

With this in mind, a great team, and a lot of hard work, RumbleTalk was born.

Today, RumbleTalk has three major areas where users can customize their group chat: design, operation, and location. Each area has been thoroughly thought out and programmed with our customers in mind.

Design Customization

group chat room theme

Design is usually the first area of customization that people think of and is rightfully a critical element when deciding to use group chat in your website or not.

If the chat doesn’t look like it belongs there, the page will appear amateur and an amateur site makes it harder for your customers to build trust with your brand.

The RumbleTalk team deeply understands the importance of design (that is what prompted this company anyway) so we created three levels of design customization to make it easy for anyone at any tech-literate level to get the group chat they want.

Theme Library

Our designers have put together a robust theme library for RumbleTalk customers to simply click to customize. Our themes range from simple to intricate. Some have plain color backgrounds, others have images, and some have transparent backgrounds. These themes can be changed on the spot, so even during a conversation the design can be changed without hassle.

rumbletalk theme library

And if you can’t find a theme that is exactly what you want, you can always use it as a starting point and tweak it in the advanced design panel rather than starting from scratch.

Advanced Design

RumbleTalk group chat designs can always be changed, tweaked, modified and perfected with the advanced design option. Under the advanced design tab, you can change everything from colors, fonts, borders, dimensions, and the chat background.

advanced design group chat settings

One highly beneficial use of this is uploading your own image or logo as the chat background. This is one of the best ways to make the chat conform to your website.

CSS

For those who have a working knowledge of CSS, we have included the ability to input your own CSS code. This means that a CSS expert can truly transform a RumbleTalk group chat to look amazing while still retaining the efficiency of the RumbleTalk software.

And even if you don’t know CSS, we put together a collection of CSS tricks that are easy to copy and paste.

css group chat room

And, CSS customization can be used for both the web and mobile versions of the RumbleTalk group chat.

Operational Customization

While design customization is crucial, the operational customization can be just as important.

What do I mean by operational customization?

These are the type of settings that determine if your chat is:

  • Public or private
  • Online or offline
  • Archived or forgotten

And much, much, more!

Take a closer look.

Custom Language

Online communities and chatters exist all over the world so a truly customizable chat should be capable of changing languages. RumbleTalk group chat languages can be customized in different ways.

The chat interface is written in English, but can be changed to one of 36 languages and counting. And if your preferred language isn’t shown, you can email us a translation and we will set it up for you.

English France (Français) Spanish (Español) German (Deutsch)
Bahasa Indonesia Bahasa melayu Bosanski Català
Czech Dansk sprog Euskara Hrvatski
Italiano Magyar Nederlands Polski
Português Română Slovenčina Suomi
Svenska Tiếng Việt Türkçe ελληνικά
Български Македонски Русский язык Србски
Українська עברית عربي فارسی
ภาษาไทย 中文 한국어 Estonian

Beyond the chat interface, you’ll want to have the ability to change what language is accepted into the conversation. There’s no restrictions here. Your community can input whatever language they want and a RumbleTalk chat will recognize and display it.

Sometimes, a group chat owner will want to filter out certain unwanted word. RumbleTalk also has a filter-word setting where you can decide what words will automatically be filtered by the RumbleTalk software so that they do not appear in the chat. This setting is especially useful when the group chat is used by children and educational settings.

Custom Audience

Customizing your audience is an essential element to customizing a group chat.

In some situations, a chat owner will want to open the conversation to the entire world and get the largest audience possible. Other times, a chat owner will want to reserve the benefits of the conversation for those in an exclusive organization.

RumbleTalk gives group chat owners the ability to make their group chats private or public. This extends even as far as allowing site visitors the ability to view, but not participate in, the conversation without logging in.

Of course, the group chat can be configured to be totally public, but in some cases group chats are used for private meetings or confidential information sharing. In this case, a user list can be set up to only allow specific individuals to enter or view.

Organizations with an existing user base can link this information to their RumbleTalk group chat allowing their login to their site account to automatically log them in to the group chat and populate their profile details. This API integration can make a huge difference to established communities!

Internet trolls are an unfortunate reality and a bothersome audience. Adding one more level to the custom audience, you can choose who is a moderator or chat administrator and they can choose who is not allowed in the conversation. By banning users by IP, you can prevent trolls from logging in under different aliases on the same computer. This customization is most appreciated when it is absolutely necessary.

And when you don’t want an audience at all, a RumbleTalk group chat can be taken completely offline.

Custom Security

Online security is a big deal. You want your community to trust that you take their security seriously, and you want to know that your group chat provider takes your security seriously. This is why RumbleTalk can be enabled with HTTPS TLS/SSL security. By enabling this feature, chats are encrypted and can’t be “listened” to by unwanted hackers.

Most RumbleTalk users like having the ability to export their chat transcript or keep it archived on the RumbleTalk cloud, but others would prefer no record of their conversation at all. This customization can either be a valuable archiving feature or an extra step to secure trade secrets are not stolen. Further in this customization, a RumbleTalk group chat owner can determine if users are able to see the chat history or not.

Within the group chat room, users designated as chat administrators are able to act as a moderating security force and have the authority to delete inappropriate messages, kick out abusive users and ban the users that violate community conduct rules.

Location Customization

Location customization refers to where your community is directed to access the group chat room.

A lot of group chat services want you and your community to log into their website to be able to chat.

But not RumbleTalk.

Instead, a RumbleTalk group chat room has several options for you to set up shop. This could be on your website, Facebook page, or even as an independent URL. In any case, you won’t have to send your community away in an attempt to bring them together, because that just doesn’t make sense.

Group Chat in Your Website

After you have customized your group chat to match your site, you’ll want to embed it. This sounds like a complex thing to do, but we’ve made it easy.

A RumbleTalk group chat comes with a single line of code that opens a window to your group chat. So, all you have to do is copy and paste this code into a page and the chat room will embed. Because we’ve made it dynamic, the group chat will take up the space you give it meaning you won’t have to toggle the pixels width and height.

However, embedding a chat isn’t the answer for every website so we also created a floating icon to open the chat on top of your content. You can see an example on our homepage. A chat icon sits in the bottom left or right corner of your page and is clicked to open the chat and clicked to minimize it while you’re browsing.

Group Chat on Your Facebook Page

Another way to customize your group chat is by choosing to include it on your Facebook page. Doing so is as simple as logging in to your Facebook.

If your community operates solely on the Facebook or if your Facebook page supports a website, you can still include a group chat feature to connect your audience. Group chat offers an instantaneous way for members to interact with each other rather than the standard commenting platform Facebook provides. And if you want to connect your Facebook audience with your website audience, this is a great way to bring them into the same room.

Group Chat URL

Not everyone has a website or Facebook page, but that doesn’t mean you don’t want a customized group chat. A RumbleTalk group chat comes with a URL that opens the group chat in a new tab or window. This is great for one-time special events that need a group chat to foster dialog between participants.

Group Chat Plugins

For those whose sites are hosted, we’ve created plugins for the major platforms including:

  • WordPress
  • BBpress
  • BuddyPress
  • Joomla
  • Jimdo
  • Drupal
  • phpBB
  • Magento
  • Yola
  • Blogger
  • Wix
  • Squarespace
  • Tumblr

Each platform is a little different, but we took the extra step to make it easy for our customers.

Are You Ready to Customize a Group Chat?

Making it easy was a goal that we are proud to have accomplished.

RumbleTalk was created to give designers the ability to create a beautiful group chat room for their clients, but the more we worked on this project, the more potential we saw. Customizing a mobile friendly group chat room can improve a community’s member retention and add value to the community as a whole. It’s a worthy effort!

Group chat is now accessible not only to website owners but also to the communities they lead. Before RumbleTalk was so easy to incorporate in a website, a lot of communities had the problem of spreading their conversation thin between the various social media platforms. This caused some people to communicate on Facebook, while others were on Twitter, or Instagram, or whatever. With an embedded group chat, the community can stay on the website that brings them together in the first place and the conversations happens with everyone in the same “location”.

This article only covered the customization settings of RumbleTalk and in addition to these there are a ton of great features that make it easy to use and highly functional for your community. We built in tools like document sharing and video calls and everything in between.

We’re always improving our platform with these goals in mind. It’s a never ending project, but we truly strive to make the best group chat platform for communities.

Posted on by Editor

Why you need a Vibrant Chat next to your Radio player?

Updated on APR 2017

We will detail in this post the usage of the radio player chat usage. Let’s start with the basics.
Internet radios have two options for sending audio service to their audience:

  1. either continuous broadcasting, known as webcasting or
  2. on-demand, known as podcasting. Podcasting enables the audience to subscribe the audio content and play the content later using their preferred radio player, instead of listening to it live.

Some well-known radios have been broadcasting their radio through radio player or radio hubs such as mixcloud. Now, let us see the importance of a radio player chat for either webcasting and podcasting.

Radio Player Chat for Webcasting

All radio stations need audience just like audience need radio. It is a reciprocal need between the two. Therefore radio player that webcasting its content needs to maintain its audience and keep communicating with its audience.

In pre-Internet radio era, we generally made a phone call to the radio station and made a song request or answering quiz.

The technology for radio player chat was not available at that time, therefore a telephone is the only way to communicate between the radio station and audience. Sometimes, the phone call from the audience was broadcasted on air and the radio DJ engaged the caller in a conversation.

RumbleTalk radio player chat room - a combination of this two in one page.

However, a current radio station may not be able to do the same thing anymore. Listeners of Internet radio station are mostly geographically dispersed.

A radio station in Europe may have its listeners in Asia and Africa, or the other way around, a radio station webcasting its content in Asia might have its listeners tuning in from America, Europe or other parts of the world.

One most appropriate method to engage the audience is to have a radio player chat in a website. It is the best way to engage audience and listeners. This radio player chat is similar to what a phone call to radio station in the old days.

The other option is having a unique url where you chat is or even chat and player.

Podcasting + Chat Room

For podcasters, a chat room is necessary to engage their audience as well as the radio station. It is because podcasting is an on demand service. Unlike webcasting, the audience of a podcast can listen to the audio content anytime in their convenient.

Podcasting is more of a static content instead of a continuous streaming. Therefore, the audience does not listen to the audio content live-streaming, but they have the option to listen to the content later.

Podcast enable the audience to take control of the time for listening to the audio content in their hand.

This provides convenient for listeners as well as the radio station. Since radio station can record the content beforehand and put the audio recording in the podcast server. Regardless of differences, both services need a radio player chat.

Richard Berry, a station manager at SparkFM and also senior lecturer and researcher at the University of Sunderland in England have been closely watching the evolution of podcast into what it is today. He first observes the emergence of the podcast in 2005 when the podcast was first available for

RumbleTalk live chat for online radio players

He first observes the emergence of the podcast in 2005 when the podcast was first available for everyone. Berry observed the phenomenon carefully and based on his observation in his article entitled ‘Will the iPod Kill the Radio Star?

Profiling Podcasting as Radio.’ he wrote: “Podcasting allows anyone with a PC to create a ‘radio’ program and distribute it freely (he was so right), through the internet to the portable MP3,Mp4 players of subscribers around the world.”

Berry, a researcher on radio production noticed the capabilities of podcasting, as he noted, “Podcasting not only removes global barriers to reception but, at a stroke, removes key factors impeding the growth of internet radio: its portability, its intimacy, and its accessibility.”

Podcast Radio Stations

Some public radio networks have already provided podcasting service, as the alternative from webcasting. BBC, CBC Radio One, National Public Radio, and Public Radio International are among the first radio stations to engage the podcasting technology.

Other renown media publication has also included podcasting as their channels, such as CNET with its technology news and Bloomberg radio with the financial news.

More and more radio stations are now providing podcast service for their audience, accompanying the webcast streaming.

Podcasters can measure their audience by monitoring the number of subscribed audience and their activity in the content. Even so, that does not provide their audience the ability to send feedback and communicate.

They need a radio player chat to engage the audience in a conversation, thus understanding what the audience want and cater their needs.

They need a radio player chat to engage the audience in a conversation, thus understanding what the audience want and cater their needs.

A radio player chat can be installed on the website of podcasters, and allowed the audience to talk among themselves or with a representative from the podcast radio station.

Do you need your own chat room? If so it takes less then 2 minutes to start creating your own custom chat room, register in here.

Posted on by Editor

The way the Beauty Skin Care Industry Uses a Chat Room

Since the ancient times, people had used cosmetic and beauty product. From thousands of years ago, women and men have been using make up and cosmetics. Ancient Egyptians has been known to apply cosmetics in their daily life, especially for nobility. Book of Genesis in the Bible mentioned how Joseph’s brothers were unable to recognize him when he was appointed governor in Egypt. This partly must be caused by the cosmetics he used as the nobleman.

Today, skin care product has been a multi billion dollars industry. Skin care product, especially from Asia has been dubbed as the best one. It is because people in Asia, especially Korea, Japan, and China is known to have perfect skin due to their intensive skin care practice. Brands from those countries such as Hada Labo, Face Shop, Etude, Laneige or Missha now become famous around the world.

Why using a Group Chat for the Beauty Industry ?

Providing customer with skin care chat room will provide the customer to interact with company representative, whom able to give tips live. Company can also host an event to their customers via its skin care chat room. Asian beauty product is well-known for its promotional ingenuity such as distributing product sample for marketing and promotional purpose. However, skin care companies need to deliver more information It requires a media where customers can interact with company’s representative and ask question in both public and private channel. The best media to achieve that purpose is no other than a skin care chat room.

skin care chat room

One of the main reason is to educate customers of the product. It is because people who become too familiar with western beauty product need to change their perspective of beauty product. Western beauty product uses a vast chemical content it their product, and their approach to beauty is concealing skin problem with thick makeup. While Asian beauty product is different, because its concept is creating a layer of hydration and moisturizer to improve skin condition and maintaining youthful look. With the right skin care, cosmetics does not have to conceal skin problem, but to enhance skin beauty.

Such different approach to skin care requires an accurate customer education. Asian beauty product is famous for its high natural ingredients, around 70% to 80% of Asian beauty product is made of natural ingredient. Especially, with media frenzy about bad side effects of parabens,  chemical compound that mimic estrogen used commonly in western beauty products. Concerned customer will seek to find better product, and it is logical to change their preference to natural product, which mostly come from Asia. Therefore, availability of chat room is necessary to educate customers to understand the importance of natural ingredients in their beauty product, and also the different approach for using Asian beauty product.

Initiating Skin Care Chat Room

With the growing concern of certain chemical compound in cosmetics and beauty product, public awareness of natural product grows bigger. Beauty product companies should be at forefront to anticipate the growing interest. There are so many people ask around and looking or information about natural skin care and beauty product. Most of them are using Internet to find such information, therefore initiating chat room to answer those questions can be a good starting point.

This skin care chat room is important for woman, because by nature women like to share things with their counterparts. They like to share recipes, favorite TV show, and beauty tips as well. You will find a lot of blogs and websites that provide such tips and tricks for beauty product, most of which given by the people who uses the product daily. One respected beauty blogger was even hired by a company to provide a tutorial specific for the beauty product.

However, there is not yet available a chat room that enable customers of skin care product to ask questions specific to the product.

Hosting Beauty Event with Skin Care Chat Room

So many business can gain benefit from RumbeTalk chat, from  trading company  and companies that requires live event  can create greater impact with their event using chat service. Beauty product companies surely are able to do so, because they also can host an event in their skin care chat room. A promotional event involving a prominent figure, either movie stars, drama stars, singers, idols or other celebrities can be held by the companies. Such event then broadcasted over html chat platforms so that customers and potential customers can watched the event.

During the event, the host can ask questions or give quiz to audience for them to answer via company’s chat room. Since html chat platform can be accessed from multi devices: computer, tablet or smart phone, therefore anyone who watch the live event can send the answer, whether audience at the venue and remote audience.

It will give a huge benefit for Asian beauty product companies to engage their customer with chat room. Market expansion and better customer experience is achieved through chat room provided for customers.

Posted on by Editor