Trolls and cyberbullies are rampant on the Internet. Cyberbullying and internet trolling are both forms of online aggression or cyberharassment.

So, we introduce to you our new filter words interface, so you can block words and profanity in your chat rooms!

Yes, we’ve added this feature because we see that our users need it more than ever.

Reason why you should block profanity/curse words

1. For professionalism – If people see “bad” words, then they will probably leave the chat as soon as they see those words
2. A safe space – Trolls are bad for your user, they want to feel safe
3. For motivation – This is so people would come back to your website. Because of the above reasons, they now have more reasons to come back.

How to filter words

I will show you how you can filter words instantly in the filter words feature. Here’s a quick guide you can follow.

1. 1. In your admin panel, you will see the Settings button. Click it to proceed.
   2. You will find the filter words feature in the Advanced section.
   3. You will now see the filter words feature. In there, you will see three options. You can add word, import, or export. 

That’s it! You can now filter/block words instantly with this new feature! You don’t have to stress yourself out with the trolls and cyberbullies. You can minimize their effect. Just be precise in what words you’d like to block in the chat and you’ll have no problem!

What are the options for filtering words?

1. Previously, you can only use a text box where you can add words separated by commas.
2. Now, you have three additional options:
   • Add manually in the text box, and then check if you want it to be blocked.

     Note, the checkbox next to each word can be checked for “partial match” so if the text is being typed in a sentence it will be blocked.
     

   • Import – You can import a .txt or file with a list of your wanted blocked words. Also, you can use the previous technique in here by adding filter words in a comma-separated list.
   • Export – Here, you will see the words you’ve currently blocked.

After choosing a word to be blocked, any instance of it being said in the chat room will not be sent. Here’s an example of how it would look like.

Conclusion

Making your chat safer is easier when you have an auto system to guard every message.

If you want us to update more of our features (or maybe an idea for a new feature), then hit us up on our social media websites: Facebook and Twitter.

See you soon!

People are seeking everything on the net, including seeking the most personal info like searching for online counseling/psychology, mental health, stress relief, and therapists. So if everything is moving to the net, why not actually getting the therapy itself online?

In this post, we will try to detail how therapists can give online treatment using a smart chatting tool. This tools allows on one hand to have a live chat or audio/video conversations and on the other hand to charge a fee for the therapist’s time.

What is online counseling?

 

The first idea we need to tackle is online counseling. Online counseling is therapy in the comfort of your own safe space. People have been searching here and there on where they can get treatment online.

This is where you come in. As a counselor, you can advice/consult over chat. Here are some features to help you talk with your customer:

• Messages – chatting each other through a medium (for example, messaging app, in this case, through our online chat service);
• Audio calls – talking to each other on the phone, laptop, desktop, or tablet;
• Video calls – a live one-on-one call with your customer.

Expert’s chat will open up new paths for you as an online counselor. Not only can you use the communication features above, you can also use it to gain income from your online treatment with customers. Through the expert’s chat feature, you can charge a fee for your time. 

Why don’t you try reading our previously published blog about using expert’s chat for online help? This blog focuses more on the communication features of the expert’s chat that you can use for online counseling.

Why should you try it?

 

Did you know that almost half of U.S. adults will experience a behavioral health emergency condition or episode during their lifetime? This is from a study conducted by Joel Kofmehl in 2016.

This is your chance to grab this opportunity. With most people struggling with their mental health, you can help them via an online chat service.

By creating your own space for online counseling, people will feel more comfortable approaching you. 

Expert’s chat feature

We now offer a new feature called expert’s chat. I’ve already said that, right? Just checking, maybe you forgot. So, here, I’m going to tell you how it’s gonna help you with online counseling.

Well, if we’re being honest, you want to help people, but you also want to get paid, correct? Then, you can use an expert’s chat for that. 

1. Now, the first thing you need to do is to change your chat type. All you need to do is click on “Chat type,” and then click “Paid Expert’s Chat.” From the name and the description, this allows you to chat with your customers privately and you can also get paid for your services through this smart chatting tool. 
   
2. As an online counselor, to get your services going, you would want to monetize your chat. Here’s how you can do that. You should first go to “Monetize Settings” and check the box for PayWall. 

   As you can see, this lets you have paid access to your chat. Of course, not only that, but you can also adjust the fee you want to charge your customers here. 

3. After that, your customers will be opted to pay when they enter the chat. Here’s a quick view.

The expert’s chat feature is a great tool for online counseling, giving psychology help, advising and more… as it allows you to charge a fee for your time or for entering your chat. With our online chat service, you will have the means to be an online counselor and bringing the therapy itself online.

If you want to know more about expert’s chat for online therapy, read our blog about it!

With that, online counseling is easy than ever! How about it? Share your thoughts with us on Facebook and Twitter.

Is it time for you to add a membership group chat to your website?

What are the factors you need to consider when you want to add a membership group chat and what will be the overall benefits?

Here, we will analyze those factors and benefits so buckle up and enjoy the ride!

Adding a membership group chat

 

Of course, before adding a membership chat, you need to know the factors that will help you succeed. Here are some of them that you need to consider.

1. Test your audience engagement – The more content you put out, the more your audience will likely engage. How can you know that they’re truly engaged? These are some indicators to see if they’re into your content:
   • Subscription – Check the numbers of your audience that’s subscribed to you or your newsletter. Try to check their interest in adding a membership chat. If it’s positive, then good. Giving your audience a reason to be engaged is important for a successful site, and the loyal ones will become your first members.
   • Sharing in social media – If your followers share or comment on your posts, it’s a sign of an engaged and active audience. If they spend the time to interact with you, you can take this as a sign that they will likely become members.
2. Anticipate returns – The rule is as follows: you don’t need a lot of members; you just need positive ROI. For example, if 10 members are there for the first month and only one opts out of the membership, then you’ll still have a positive ROI. There is a big percent that your current members will recruit others, so as long as your gain is higher than your loss, you’re membership group chat will be fine. 
3. Other income streams – We’ve discussed other income streams for your website. The RumbleTalk membership group chat is having a unique feature that allows you to charge an entrance fee. 

Now that we’ve tackled the factors needed, have you made your decision? If yes, let’s get to it! The road to membership chat in our chat service is easy!

How to add a membership group chat

After knowing all the factors, we can now proceed on adding the actual membership chat. I’ll show you how to do it! It’s quick and easy. Just follow these steps.

1. Register on our website.
2. After logging in, you can now change your chat type to become a membership group chat. Choose your chat type as “Paid Group Chat.”
3. Now, to change membership fees, go to “Monetize Settings.” Change fees to whatever you think is the best for your site. Change from the entrance option to subscription, and choose from monthly or annually. It’s all up to you!

You now have your own membership group chat! did I mention it is easy! After adding it to your website, what can it possibly do for you? Let’s look at its benefits in the next section.

Benefits of a membership group chat

 

Going through all of those steps, it must have some benefits, right? Well, you wouldn’t add it in the first place if it didn’t! Let’s tackle the benefits one by one.

1. You can create a loyal audience – This is not just about monetary value. This is about value exchange. “What is it?”, you ask? This means that you offer something in exchange for what they pay for. It could mean services, products, or content. As long as you keep your audience happy, they will likely do the work for you. For example, they will share your website, posts, comment on it, or even write about it. Because of social media’s position today, that’s very important. You create a team and a community.
2. You can test your skills – If you’re an expert of a topic, you can boast it on the membership group chat. That’s its purpose, to give a reason why your followers should become a member. Then, you can showcase your knowledge and let your followers know that YOU’RE the expert. In turn, they’ll get awed by your authority and intelligence, leading to credibility and trust.
3. You can boost your income – That’s your primary goal, right? Don’t be shy! It’s okay. We need to be compensated for what we do, especially if this is your means of living. A membership group chat can give you side to regular income, and from little to a lot of money. This depends on your structure and membership fees. We give you that freedom on our platform.

Conclusion

Now, you can add a membership group chat on your website. Why not try it out? Or if you’re still in doubt, try to check the factors we’ve tackled together and check if you’re doing it on your website. You can also use the benefits as your motivation to add a membership chat and be successful!