New Normal + Online Group Chat

In today’s modern world, we must use what we have to cope with the new normal. Hosting meetings, live events, and conferences in an online group chat is the new normal.

Since physical meetings and confrontations are being limited, meeting online is the only alternative. There’s also the expenses that you have to pay when you go out such as food, drinks, or wherever you’re going to meet.

Here’s a sneak peek of the new normal usage of an online group chat.

Online meetings

Online meetings are usually held by companies or remote teams. So, a group chat is the best chat type.

In a group chat, anyone can chat with anyone. Not only that, but chatters can also send documents, images, and audio and video messages.

If you want to talk to someone in private, you can. Private chat is also available in the group chat.

In a private chat, you can talk in one-on-one conversations with another chatter. You can also hold private one-on-one audio and video calls.

If you need to talk about private matters such as promotions, a private chat is a way to go.

Live events

Since the new normal, traditional events and concerts are out of the picture. However, with an online chat next to your live stream, live events are now possible.

If you embed RumbleTalk to any website, you can use it as a chat next to your live stream.

To embed the RumbleTalk group chat on your site, follow these steps.

Go to your admin panel and click Embed.
Choose from Embedded or Floating, which means that your chat will appear as embedded or a floating icon on your site. If you want it next to your live stream, choose Embedded.
Copy your code and paste it on your website.
See your chat next to your live stream!

In addition to adding a chat next to your live stream, you can also use Rumble Pages to create your own minisite. You can use this directly on your admin panel.

Just link your YouTube Live link to your page and you can immediately chat with your audience.

When you hold live events on your minisite, you don’t have to embed your chat. It’s already there since RumbleTalk works as a chat platform.

If you want to chat and stream in parallel, choose from the two options above.

Also, the moderated chat is best for live events. Since admins can pre-approve messages before they are seen in the chat, admins can monitor inbound messages from your audience.

It’s up to you how you’ll use it, be it for Q&A or a moderated chat for live events. Just know that only admins can approve messages, while non-admin users (audience) need to wait for a message to be approved before they’ll see it in the chat room.

Community chat

Offline communities are now going online. Because of technological advancement, switching from offline to online is easy.

At RumbleTalk, you can use a group chat to talk with your community. The group chat allows you to talk with anyone that’s in the chat room.

Your group chat can be open to anyone or you can keep it private for members only as a membership chat.

Which login options you enable will determine your group chat availability.

If you don’t want other than you members to enter the chat room, disable the other log in options on your admin panel. To disable the other log in options, follow these steps.

Go to your admin panel.
Choose Settings.
Click on General & Logins.
Choose Login Options.
Now, check or uncheck the login options that you want for your chat room.

Having your offline community available online is a good way to face the new normal.

Facing the new normal with the help of an online group chat

With the new normal in tow, online group chats are helping the economy to grow and keep up with the changing times.

Even though you’re in quarantine, lockdown, or practicing social distancing, you are still connected through the internet. You won’t miss a single thing as long as you have an online group chat.

If you want to know how you can get your own online group chat, visit our YouTube channel to help you get started.

Posted on August 4, 2020October 15, 2024 by Mary Alice

Overview of main RumbleTalk chat types and features

Here’s a sum-up of added products and features. As an online chat platform, our customers have been using different Rumbletalk chat types and features.

Now that we’ve grown through the years, what do our customers frequently use?

Group chat

A group chat (chatroom) for communities is our primary product, the group chat is staying as our top contender.

In a group chat, anyone can send messages, talk freely to each other, and attach images, PDF, PowerPoint, and more.

If someone’s not adhering to the group chat rules, admins can ban or disconnect any user in the chat room.

A group chat is the best starter for any newbie. From individuals to big companies, group chats can cater to any website, live events, and more.

Expert’s chat

The expert’s chat is a chat for professionals. If you’re an advisor, a psychologist, or even a psychic, you can use the expert’s chat to initiate a private one-on-one chat with your customers.

Admins can chat with any chatters. Non-admin users cannot initiate a conversation with an admin or any chatter. They also cannot see other active chatters.

So, only admins will be able to hold a simultaneous conversation with other chatters. The expert’s chat acts as a private chat between experts and customers.

Therefore, it’s a secure and private chat. You don’t need to worry about leaking sensitive information.

As the expert’s chat is catered for professionals, chat owners can choose to add paid access to get paid for your knowledge and time. You can read more about it below.

Moderated chat

The moderated chat is best for online events and is also known with the name Q&A chat. You can use it for live Q&A sessions.

As it is “moderated,” admins can pre-approve messages before they get sent out. This means that any message that goes into the chat room is reviewed by an admin.

Therefore, spam or negative messages will not slip in the chat room. Admins can make sure of that.

On the other hand, non-admin users can send as many messages as they want. But, it will not appear in the chat unless an admin approves it.

The check and X only appear for admin users. Messages that were not approved cannot be seen by non-admin users.

If you want a chat that has this capability, then the moderated chat is your best bet. You can also use it as a Q&A mode for live events, discussions, or conferences.

For more information about how you can use the moderated chat for a Q&A session, refer to this article.

That’s all for the products! Why don’t we move on to the chat features?

In-chat payments

As an online chat platform, in-chat payments are also a big hit. Since we’re online most of the time, payments are also being made online.

We gave our users that ability through InChatPay and PayConnect. InChatPay and PayConnect are features within the RumbleTalk chat types mentioned above.

Therefore, they are not chat types but features that you can use when you choose a chat type.

InChatPay is RumbleTalk’s equivalent to online donations and private payments.

In any of the RumbleTalk chat types, a chat owner can collect donations. It is seen in the lower right corner.

Users can donate from $2 to $100 per transaction. They can also attach a message regarding their donation.

This makes the donation more personalized.

On another note, PayConnect is more on paid access to a chat room.

Any chat type comes with a paid equivalent. This means that users need to pay before they can enter the chat room.

If you want to monetize your online chat, then you can use this feature.

Users can choose from entrance or subscription, meaning limited-time access or unlimited access, respectively.

Online chat integration

Did you know that you can integrate RumbleTalk to different websites? Currently, RumbleTalk also has a downloadable plugin for WordPress.

But other than that, there are also other websites that you can integrate RumbleTalk into. To check out the different instructions for each website, check out our previous blog on integration instructions.

On a general note, you can embed RumbleTalk on almost any website. You just have to copy and paste a line of code to your chosen site.

Follow this guide to embed RumbleTalk:

Log in to your RumbleTalk account.
In your admin panel, click on “Embed”.
Click the “Get Code” menu.
Copy the code in the “code” box.

With this, you have the RumbleTalk chat embedded on your website.

Creating multiple rooms

Creating multiple rooms on your admin panel is easy with RumbleTalk.

To create another room, you can choose from the two options:

Using the admin panel to create rooms;
Using REST API to create rooms.

Logging in to your admin panel is the easiest way to create a chat room. Choose to create a new chat room and you immediately have a new one.

You can see the number of chat rooms that you can create just below your chat on your admin panel. If you want to add more chat rooms, then you need to upgrade your account.

You can upgrade your account via your admin panel. Then, click Get more if you want to upgrade.

The second option is using REST API. This option lets you integrate the creation of chat rooms using an API call. However, you will need a developer for this option.

Overview of RumbleTalk chat types and features

Since 2012, we have been consistently working on new products and chat features. As you have seen above, we have added a lot of them since we established RumbleTalk.

From our customers, we have seen what RumbleTalk chat types and features they frequently use. These are among the top ones, and there is still a lot that you can explore.

If you want to know more about RumbleTalk’s products and features, visit our website. You might just find the perfect product for you!

Posted on July 20, 2020October 15, 2024 by Mary Alice

Integrating a chat into your WordPress website

Since the past years, more and more people are starting their own WordPress websites. WordPress is the most popular website builder.

You can dedicate a WordPress website to any niche that you want. Because WordPress is flexible, it can be used for businesses, blogs, or a personal journal. It holds many possibilities.

As WordPress is user-friendly, beginners and developers can create customized and highly intuitive websites. WordPress has plugins that users can download to enhance their websites.

These plugins help users to personalize their websites and this is what we’ll be talking about today. Since we’re focusing on a WordPress website, how can you integrate a chat on your site?

Here’s a quick and easy guide to the RumbleTalk chat plugin and what features it has.

Guide to your own chat

WordPress has a plugin website for all of the plugins available to use in WordPress. To add RumbleTalk to your WordPress website, here’s what you need to do.

Download and install the RumbleTalk chat plugin.
Register and create your chat. Go to WordPress Settings, choose RumbleTalk chat, and register (email + password).
For users that already have an account, click on “Already have account?“. Then, add your 2 fields token hyperlink and add your account token (two fields can be found in your admin panel under Integration in Account Settings).
After registering, your chat code (hash) will show in the chatroom code field. This is a unique string for every chat room.
NOTE: In case you do not get the hash code, you will need to manually register at RumbleTalk and get your code.

Setting your chat plugin:
- Add chat room – Create more chat rooms.
- Members – Connect your chat to your members’ userbase. Let your members to auto-login to your chat.
- Size – Resize the chat. In some WordPress themes, the size of the chat might be smaller or longer than expected. In that case, see troubleshooting.
- Floating – If you want your chat to show as an icon in the lower right corner, choose this.
- Settings – Change your chat design, add admins, etc.

To add RumbleTalk group chat to your site, go to a page or post in your WordPress admin.
In case you have only one room, use the phrase (rumbletalk-chat) in your post’s visual mode to position the chat widget where you need it.

If you have more than one room, use the green button or add the exact hash in the phrase (rumbletalk-chat hash=”insert here your chat hash”).

After those steps, see the chat on your WordPress website.

Why should you add a chat on your WordPress website?

Since lots of your site visitors are coming and out of your website, why don’t you grab the opportunity to convert them to followers?

By being followers of your content, they are more than just frequent visitors. They keep up with your latest updates, posts, and follow you on your social media sites.

Visitors usually like what they see on a website. If they visited your site, then it means that they’re interested in your content. What if you made a group chat wherein you can talk with your followers?

If you’re active on your WordPress website, then you can chat with anyone who wants to chat. It can be a visitor or follower. As long as they’re on your WordPress website, then they can join the group chat.

Additionally, if you’re not active, you can open the group chat for anyone. Since the group chat is public, followers and visitors alike can chat with each other.

This can help strengthen your community and leads to higher visitor conversion rates.

Add more than one chat room

If your site is gaining more traffic, then you can add more chat rooms. It’s easy to add chat rooms with the RumbleTalk chat plugin. Just go to your chat settings and add how many rooms you want.

Set entrance and subscription fees for your chat

With PayConnect, you can actually charge users for entering your chat. You can choose an entrance fee, where users have limited chat access.

Or, you can choose subscription fees for unlimited chat access.

As the chat owner, this depends on you. Do you feel that your users would like to access your chat for a short time only or a longer period of time?

With the RumbleTalk chat plugin, you can add paid access so you can monetize your WordPress website.

Adding InText Keywords to redirect users

Now that you have your chat, you can add keywords where you link URLs to specific keywords. For example, if you use Facebook as a keyword, you can redirect users to your Facebook page.

To add a keyword, go to Settings on your admin panel. Then, choose Manage Keywords.

Input the keyword and the URL you want it to redirect to. Keywords are shared in all rooms. Therefore, if you have multiple chat rooms, note that your keywords will apply to all chat rooms.

Your WordPress website chat

If you follow the instructions above, it’s easy to add a chat on your WordPress website. With a chat, you can easily connect with your site’s visitors or followers.

No need for third-party websites or social media groups/messaging app. You have it all in one place.

This is what integrating a chat does to your WordPress website. It increases your site’s traffic and the length of stay of your visitors. This gives a higher average than those without a chat.

Interaction is key to these visits. Also, by chatting with your frequent visitors, you can create a community. By building a community, you lead more visitors and followers to become your dedicated circle.

So, what will you choose? A site without a chat or a site with one?

Posted on July 10, 2020November 15, 2024 by Mary Alice