Live events are part of the digital era. Normally in a live event, you will see a live broadcast next to a live moderated chat. With large online events there is a need to have tight control over your audience messages. We are happy to share with you the new beta version of moderated chat for live events and groups.

A Moderated Chat is an online chat for events with a speaker and group of audience, or a chat where there is a discussion happening. Comments or messages by members won’t be public unless an administrator approves it.

When a member of the chat room types a message, it will be immediately sent to the admin. The admin will now check every message and select appropriate messages or questions for the group chat.

Then, these messages will appear normally in the chat room if they are approved by the admin. If not, they will be automatically deleted.

How does Moderated Chat work?

1. Admin – The admin screens messages/questions. He/she also appoint a new admin to moderate the chat room. The admin can also be the expert or chat owner.
2. Chatters – Ask questions and read responses. In addition, they can send greetings/messages as long as it is approved by the admin.

• On your admin panel, you will see the chat type setting.

• Once the Moderated Chat type is chosen, you’ll see that messages from other chatters will now need to be approved by the admin. Messages will have check and cross boxes on the right-hand side.

• The message approved by the admin will appear normally in the chat. Then, users will be able to respond to that specific message.

• If not, the message will be automatically deleted.

• If his/her message was approved or not, the member who sent the message will not be notified. He/she will just see in the chat if his/her message is there or not.

Workflow

• A user, who is not an admin, sends a message in the chat room.

• All admins will see this message in their chat window. It’s up to them to approve or delete it. If it’s approved, then the message will be seen by all users. This is how it would look like:

Highlights

• You can change the moderated chat immediately to a normal group chat.
• You can switch from moderated chat to paid moderated chat anytime.
• Admins can screen messages and disconnect spammers and harassers in the chat.
• If needed, it can also be used along with a block and filter words feature.
• It’s an organized chat. While the normal group chat allows users to chat instantaneously, the moderated chat disables normal chatting. Messages will not go live unless the admin approves it. This lets the chat be safe and organized.

What other features can you use for chat moderation?

1. Disconnect

As the admin, you can disconnect users who don’t follow the rules. This can serve as a warning for users who spam messages. This is the next step after seeing the messages on the moderated chat. As the moderated chat lets the admin approve messages, you can then disconnect users who send inappropriate ones.

2. Ban

If the warning by disconnecting is not enough, you can also ban users by their IP addresses. This can also serve as the action for the worst-case scenario. These scenarios are applicable to harassers, predators, or members asking for private information (credit card number, address, etc).

3. Limit users

You can also limit users using your chat. There are many ways to do this.

First, you can register members to your chat room. Only specific members can enter the chat room. However, this is not useful for large events as you are limiting it only to users you know.

Second, you can also limit users by the chat rooms they can access. For example, one user can access only “Chat Room 1.” This also goes for the other admins. As a result, you can appoint users to a specific chat room only.

Lastly, you can use user authentication. This means that the log-in interface will not pop-up. Only private users can access the chat room.

Conclusion

To conclude this, we see that chat for events needs moderators and rules. Events are always crowded and rowdy. You can avoid that. Handling an event is tough, but with the correct solution, you can push through it.

The moderated chat is a solution for negative messages on your event. This can affect your company, product, or service. By having a moderated chat at your expense, you can build a better chat room. You can build a community that’s safe and a place that makes your chatters feel secure.

With the moderated chat and the additional features discussed above, you can provide for your members. In addition, you can ensure that no harmful messages will be sent out. The chat will be heavily moderated. If messages like these persist, you can always ban or disconnect the user. This depends on how his/her message can negatively impact the chat.

If you’re interested in building a community chat, then you can check out these following blogs: Important Community Chat Features for Administrators, Creating a Predator Safe Chat Room for Your Community and Step-by-Step Tutorial for Adding a Chat Membership to Your Site.

Keeping up with our new feature and latest updates? If yes, check out our social media pages (Facebook and Twitter)! You can connect with us there! Come chat or say hello! You can also check out our blog so you can read about our past features. You might want to register to our chat service if you find the perfect solution for you!

We are happy to share with you the latest text formatting option and new line option.

Four special ways for text formatting

First, the new feature is special ways for text formatting. You can use this feature in four ways. All format tags need to be typed before and after the text.

• First, you can mark your text using a tilde (~). This makes a strikethrough text. Here’s an example.

• Second, mark your text with an asterisk (*). This will make your text bold. You can see an example below.

• Third, mark your text with a grave accent (`). This makes your text red. It is perfect for adding code or anything you want to emphasize. See the example below for your reference.

• Last but not least, mark your text with an underscore (_). This put the text in italic format. See the example as follows.

These are the four ways that you can do to mark your text.

Another new feature – New line

In the introduction, I mentioned that there are two new features. This is where we talk about the other one. It’s making a new line (paragraph) through a single message box (For group and private chats).

When you press enter after you type, you immediately send the message. This is what happens, right? Now, in this added feature, if you use SHIFT+Enter, you can add another line. Here’s an example.

See? It’s very useful when you don’t want to break your flow of information. Another advantage is other members can’t send a message in between the messages that you want to convey. This is absolutely great to use in meetings, discussions, and even your normal chat announcements.

How do you use it?

Based on the purpose, you and your chat members can use it to identify a specific text as special. It can be used to highlight information that is important. You can use text formatting to make your members pay attention to a paragraph, sentence, or a word.

If you’re an online tutor, you can use it with your lessons. For example, if they’re reading a paragraph, they can highlight text that needs to be corrected. This can also be used when they need some clarification on a specific text. This makes it easier for discussions and for taking notes.

However, do make rules on text formatting when you’re using it for a class. For instance, if your student uses a tilde for strikethrough text, this means that this particular text or sentence is wrong. You need to be clear on using these special markings. Why? This will make your job easier. Not only that, but your student will also learn the importance of consistency. This will help him/her appreciate the flow and the strategy. As a result, he/she can also use this in other lessons.

When should you use it?

You can use it for meetings, lessons, and conferences, even in the normal chat rooms. Its primary use is to highlight a text. This means that this text is important. It screams, “Look at this!” Just like that! It brings your attention to it. Moreover, you don’t need to do a lot just to get this effect.

This is a fundamental strategy to get your members’ attention. If you’re an admin of a chat room, this is really useful. It can assist you in handling your members. You can use it for announcements and notices. Then, you’ll be sure that your members are paying attention. That way, you get the message across.

Why should you use it?

When you mark texts, this gives a sense of urgency. In turn, your members respect your authority. There is order in the chat room. Once you start using text formatting, your members will recognize it next time. If they see using bold text, this means the announcement is important. If they see a red text, then it’s a warning. Something in the lines of that.

You can also use this for your services. An example I’ve given earlier is about online tutoring. Let me use that again. When you introduce text formatting to your students, they will be actively engaged in your lesson. They will see these special marks as tools to make their life easier. In turn, you give them the advantage of learning and being attentive.

They can use this to summarize their works, highlight important details, and connect ideas given in the text. Text formatting is essential for class discussions. Once you use this in your lesson, students will quickly reference details that pertain to their class purpose.

For more new features

Now that we’ve shared our new features, you can expect more in the near future. We are currently working on new releases and updates, so stay tuned for that! If you want to be the first to know of our releases, follow us on Twitter and Facebook. You can see our old blog posts there as well. Here are our latest articles if you’re interested: Important Community Chat Features for Administrators, Chat Customization — Make Every Chat Room Unique, and Make private payments using a chat on your website.

You can see the trend of our articles. They not only talk about new releases but also talk about features you can use on a daily basis. If you still haven’t found the perfect chat for you, then maybe now’s the time to try RumbleTalk.