How You Can Use Group Messaging for Virtual Events

Tired of one-way communication during an online event? Let your audience be heard by adding a group messaging chat for your virtual events.

A group messaging platform can be embedded next to your live stream to introduce two-way communication with your participants. How can you do that? It’s easy.

How to embed a group messaging platform next to your virtual events

It’s easy to embed a group messaging chat next to your event with RumbleTalk as you only need to copy the code and paste it on your site.

  • First, log in to your RumbleTalk account or register if you don’t have one.
  • Then, click Embed.
  • Choose if you want it as an embedded chat or a floating chat.
  • Finally, you can now copy and paste the generated code on your site or page where the event is happening.
virtual events

NOTE: If you’re using a website host that makes use of plugins, then you can visit this page and follow the instructions.

Now that you have a chat for your virtual events, how can you take advantage of it? Here are some that we can share with you.

Host effective Q&A sessions

The moderated chat can be used as a Q&A mode where you can ask your audience to send in their questions to the speaker. In turn, the speaker can address these questions in the live stream.

To create a moderated chat for your event, follow these steps.

  1. First, log in to your admin panel.
  2. Click Settings > General & Logins.
  3. Lastly, select Chat Type and choose Moderated chat from the list.
chatting platforms

Now, you can use the moderated chat to control what’s going in and out of your chat room. You can make sure that the chat is safe and secure for your participants, especially if it’s a huge event.

Build a relationship with your audience

Answer your audiences’ questions in the live stream and build a relationship between you and your audience. As long as you’re moderating your chat, you can keep it safe for everyone. Especially for large virtual events, you would need to have the manpower for your event.

To do this, you would need to assign moderators.

Effective data gathering for future events

When you first introduce a chat platform for your virtual events, you can use this to gather ideas from your audience. From this, you can use your audiences’ comments and suggestions to improve your future events. 

To gather data for your events, you can make use of the export feature. By exporting the chat transcript, you can see what happened in your chat room for a specific date and time.

Here’s what you need to do.

  • First, log in to your RumbleTalk admin panel.
  • Go to Settings > History.
  • Choose the date and time of the transcript that you want to have a copy of.
  • Select Export and choose from CSV, Doc, or HTML as the file type.
chat tools

Then, you’re done! You can now use this data to see what your participants talked about in the event and how you can address this as a company, business, or entrepreneur.

Embedding a chat platform next to your virtual events

In a virtual event, there are several participants. Some participants won’t always be online and some would stay in the chat even if they’re away from their keyboards at the time. These participants would also be the key to answering questions that cannot be answered by the speakers.

Therefore, others would like a platform where they can talk about the topic and ask questions to the speaker or fellow participants. When you embed a chat platform next to your virtual events, then you can take advantage of various chat types such as group messaging or moderated chat. You can then use these chat types to create a community chat or host a Q&A session to take your event to the next level.

So, sign up now and create a virtual events chat!

Determining the number of audience if you need a chat platform for live events

Large events attract significant numbers of attendees. When an event is held online, this number becomes larger since the event can have a worldwide reach. When you avail of a chat platform for live events, the event participants will want to join.

RumbleTalk serves many event platforms/companies globally.

If you are expecting a large number of users, you may need to share with us some more information about your event so we can advise you.

From our experience, not all of your expected audience will join the online event. Only 10% to 20% join as chatters in live events. Why is that? Here are some common scenarios that may happen.

Common scenarios why seats don’t get taken in large events

Since we’ve been catering to the event industry, here are some of the scenarios that we’ve encountered.

1. Is this a two-day event?

2. Is this a live-streamed event?

3. What would be the peak number of participants?

4. Is the audience going to be scattered in different rooms/pages on your site?

Because of these scenarios, not all seats get taken for an event. Only 10%-20% of the seats get occupied. So, what can we suggest that you do for large events like this?

Start with a small plan

The RumbleTalk enterprise plan starts with 1000 seats, one room, and one admin. You can grow to as much as you need to go. We suggest that you start with the plan that suits your online events well.

You can upgrade your plan if you want more. You could add as many as you need. The price of your chat platform for live events will depend on what you add, e.g., seats, keywords, admins, etc.

Once you’re ready to grow to a large event with more than 10,000 simultaneous users, then this is the time that we can prepare your account to ensure it would be able to handle this big event.

RumbleTalk’s servers can handle as many simultaneous users as needed in any live event. However, if you are going to have an event of more than 5000 simultaneous users, giving our support team a heads up can ensure your chat account is prepared to handle this load.

Attendance in events

Based on experience, only 10-20% of people who registered for your event come in simultaneously at the same time. Most of the huge companies tend to go for the route of spreading their audience into different rooms or pages with different topics.

This is because events with more than a thousand people tend to be chaotic and much harder to manage.

Have you been doing online events with a large number of audiences (20,000 and above) in the same room? Or maybe this is the number of the expected viewers that will watch at the same time?

This is something that you have to take note of since not all watchers use the group chat to start a conversation.

Discuss with us to set up your chat platform for live events

chat platform for live events

If you are really going to have an event with more than 8000 simultaneous users, then we would have to set your account with special servers so the chat can accommodate your event smoothly.

So, let’s schedule a meeting. We can discuss what a chat platform for live events can do for your next live stream, conference, or event.

Contact us on our website.

How Podcasts Utilize A Group Chat

Podcasts are a great way to share your thoughts and ideas with people who have the same tastes. This is also a good way to get a conversation started.

Opinionated friends or individuals use podcasts to comment on topics that they want to voice their opinion on. It can be good or bad decisions made by an individual or sharing their previous experiences. No topic is off-limits. In a podcast, anything goes. So, how can a chat work for podcasts? 

Let’s talk about how it works from different perspectives.

Why group chats for podcasts?

Podcasts start a conversation. For your audience to share their input, get a chat next to your podcast stream. You can connect with your audience and this lets them stay curious about your next episodes. 

By creating a genuine connection, you will gradually start having deeper conversations. When you engage your audience this way, you can get great content ideas and clips for your future podcasts.

For creating a community

send photos

When you embed a group chat next to your podcast, it will start conversations between listeners. This conversation picks up and lets you build a community.

Your community will work towards the betterment of your podcast. It may be your topics, conversations, or overall community. Sometimes it’s the community that strengthens your audience reach.

Because of the hearsay about your community, this can lead to other people joining in. Then, your podcast will grow along with your community.

For widening your audience reach

See how your community is growing? You can use this time to create a connection with your visitors. Start interesting topics and talk to them as if they’re long-time listeners.

podcasts

You can also start a poll to see what they would like to see in the future. Ask about next episode ideas, skits, or topics that can be talked about. Look at how your audiences interact and, based on that, see their comments on certain topics. Don’t be out of touch.

How to embed a chat next to your podcast stream

There are two ways in which you can embed a group chat next to your podcast. 

The first one is through a floating chat wherein it will not disrupt your website page since it will be placed on top of your page design. You can place it on the bottom left or right corner of your page.

website chat

The second option is embedding it on your site as part of your page’s design. When you choose to embed it on your site, this will show on your page as an embedded element.

hosted group chat

Follow these instructions to embed a chat.

  1. First, create a RumbleTalk account or sign in to your account if you already have one.
  2. Go to Embed.
  3. Select if you want your chat as an embedded one or a floating one. Decide on the size, where it will be placed, and other embedding details.
  4. Lastly, copy and paste the given code on your site.
forums

Then, you’re done! It will now appear next to your podcast. If you’re using a website host that has plugins, you may check out the plugins page.

Using a group chat next to your podcast

A group chat can help your podcast in lots of ways. When your podcast is at its running time, then that’s where you talk to your listeners about the topic being discussed.

You can also leave the chat open for your community if they want to talk about the podcast episode. Then, you can export the chat transcript to save all the conversations that happened when you were gone. Use this data for your future episodes.

Sign up now to create thought-provoking ideas through your podcast.