Handling your remote team with a group chat

The new normal has affected many businesses and companies, leading them to a shift to a digital medium. Now that you have your remote team, how can you establish a continuous and new way of communication?

As it wasn’t as common before the pandemic, we’re sure you’re still finding ways to run as a remote team. Managing a team is already hectic, but managing it online is more challenging.

So, how do you make it work? Good question. Let’s talk about different scenarios and how you can use a group chat to function as a team.

1. Sharing insights

Chat type to use: Group chat

This is one of the day-to-day scenarios. You talk with your team and check what’s happening to each of them. Then, they share their work, what they’re going to do next, and even just catching up.

For this, a group chat is the best way to go. In a group chat, anyone on your team can talk with each other. As long as they’re part of a chat room, they can communicate freely.

2. Providing charts, resources, or other documents

Chat type to use: Group chat

Within your team, sometimes you share documents that you need for work. This is also possible in a group chat.

chat platform

Your team can attach different file formats such as PDF, Word, Excel, and more. Also, sharing images, audio recordings, and videos are also possible. Therefore, use this to your advantage and your team can work remotely.

3. Discussing sensitive information

Chat to use: Private chat

In any chat type, there’s a private chat where your team can communicate privately. Also, there are private chat options you can choose from to limit who can talk to each other. This is just optional.

private chat options

If you want a private chat with each of your team members, you can also opt for an expert’s chat. The expert’s chat works as a private chat only and no group chat function.

In a private chat, you can discuss things like promotions, feedback, and any sensitive info that you don’t want to talk about in your group chat. Also, in a private chat, you can hold one-on-one audio and video calls. These are features only available in a private chat.

virtual meeting

As a remote team, members also need a private chat for topics like this. So it’s good to have a private chat.

4. Holding a Q&A session

Chat type to use: Moderated chat

Want to have a group meeting through a Q&A? Holding a Q&A session can address the questions for your team in one go.

If you’re the acting admin, you can choose what questions will be answered first. Doing so will let other team members see the question on their respective chats. Unapproved questions will not show up in other non-admins’ chats.

remote team

As an admin, you can also delete messages if you have to. These may be questions not related to work or an irrelevant question about the topic.

5. Holding a live stream

Chat to use: Moderated chat + Rumble Pages

Sometimes, live streaming is necessary to make advancements in workload, addressing issues, or discussing general info. With Rumble Pages, you can chat and hold a live stream via YouTube Live.

remote team

The stream can be about anything work-related like Q&As, an event with the higher-ups, or a motivational speech by a speaker. This depends on how your team will utilize it.

Managing your remote team through a group chat

In the previous years, you wouldn’t have thought that remote work would be possible. However, the world is constantly changing. So, we learn to adapt.

Through the circumstances that have happened, remote work has been pushed. Now, remote teams are rampant. Fortunately, chat platforms are there to help us adjust.

As businesses and companies are shifting, we are doing our part in this change. Visit RumbleTalk on Facebook and Twitter to know more about our features and products that you can use in the new normal.

New Feature: Guest Avatar

Guest users usually have limited features that they can use. In this new update, guest users can now add their own guest avatar.

Previously, only chat members were able to add an avatar. They can upload any avatar they choose to. It’s up to them what image they would upload as their profile picture.

When you have a lot of guests in your chat, it’s good to have their own avatars. In that way, everyone can identify who is who. So, it won’t get too confusing.

Let me show you how guest users can add their own avatar when logging in.

Enabling the guest avatar option

  • On your admin panel, you will see the “Settings” option. Click on that.
  • Next, go to “Advanced.”
  • Check the box for “Guest avatar.”
guest avatar

Enabling the option will let your guest users add their own avatar.

Moving on, let me show you how guests can add their avatar.

Adding a guest avatar

Before anything else, the guest log-in should be enabled on your admin panel. Therefore, enable it in via “Login Options” on your admin panel settings.

After that, let me show you an example of how guest users can add their own avatar.

guest avatar

  • First, choose “Guest” as the login option.
  • Second, type the name they want.
  • Third, upload the picture they want as their avatar.

After they log in, they will see their avatar next to their username.

guest avatar

Upcoming updates

More updates are coming in the near future. You can keep up with the latest through our blogs. Additionally, you can subscribe to our newsletter. You’ll be the first one to know what’s new.

How do you like this feature? Let us know on Facebook and Twitter!

We care about our customers’ wishes. Therefore, we would love if you could send your comments and suggestions to us. We’re always listening!

See you on our next blog! Also, we hope these features will be helpful to improve your chat experience. Happy chatting!

New Feature: Page Password

If you’re a RumbleTalk user, you must be already familiar with Rumble Pages, our minisite equivalent. We’ve upgraded your experience so that every page can be added with a password.

Since it’s a page password, this only applies to Rumble Pages. Therefore, it won’t work on your chats or any other feature.

Let’s start exploring the new feature!

Adding a page password

Currently, there are two ways to add a password for your page. These are the following:

  • Setting
  • Changing

Firstly, when you haven’t published your page yet, you can set a password when you click the gear button at the top right.

This gear button serves as the page settings. You can also see here your reserved page’s name, the publish button, and the logout button.

password

So, your password must be between 6 and 50 characters and cannot contain commas. Any user opening your published page will be required to type it before they can access your page.

password

Secondly, when your page is already published, you can then change its password. To change your page’s password, follow the steps above.

Before, it was Set password. After publishing, it became Change password.

password

When changing your password, it will also give you an option to unset the current one. If you click on it, it will revert the page to its original state. This means that anyone with your page link can immediately enter it.

password

Upgraded privacy and security

pages

Now that you’ve added a page password, want to see how it looks like?

When you visit your published page, it will now ask for a password. Besides asking a password, it will also ask you to complete a CAPTCHA.

This is for added security so that no one will be able to bypass the page or leave spam on your page. Also, it can check if the other party accessing it is a real person, just like for other websites.

Since this is a page that might have private information, we’ve added this as a new feature to protect our users’ privacy. Let us know if you want more features added for Rumble Pages via our Twitter and Facebook pages.

More updates ahead

Currently, we’re working on more new updates and features in the future. We hope you stay with us until then. If you liked this new feature, leave us a message on our social media pages.

Are you subscribed to our newsletter? We also share some useful tips and tricks, infographics, and the latest updates in your email. Check it if you can and subscribe if you’re not yet part of our newsletter!

Besides our newsletter, you can also read our blogs for entertaining and useful information about RumbleTalk, relevant topics, etc. If you’re having problems or questions about the platform, you can check out our knowledge base and find a solution.

If the problem still persists, please do contact us. We will try to help you as soon as we can.

We hope to see you on our next update!