Business Chat Room is the Most Effective way for Internal Communication

An office is an hectic place. No so long ago, if you needed to talk to someone in another room, you simply went to the other room and talk to the other person. Than latter on you used a phone call and recently in the past decade you send email or send text messages. Than mobile apps came along and the options were unbelievable.

I remember that my colleague were just sitting in-front of me and when I was hungry, I sent them an email with the question “Lunch?“. The reply was “In 5 minutes“. This approach was fine for making a decision for going together to lunch, but when communication involve a group, it get complicated.

Now, we have tons of options to communicate this days like iMessage, Skype, Google Talk and Twitter direct messages. Each have their own usage and you can get business done with them just as much as with a professional business chat app.

A business chat room app is making teams more efficient and combine the communication between the different groups. It gives extra value if :

  • The team seats in different locations, different floors or even different countries.
  • There is time differences between the team members.
  • A company needs to make internal communications richer than emails with attachments, simpler than sending a text, and as easy to search through as your Evernote notebooks.

Check if you need an HTML Business Chat for your Team?

Of course, No one needs to be yelling from office to office, or send a lot of emails with many CC’s and attachments. It’s basically a lost of valuable time. Here are the things you can use a group business chat for.

Share Files and Documents

Working with a team requires a lot of documents sharing. It is important that one can upload his own files and share with his group. The group chat must have an option to share videos and images directly in the business chat (not as a file).

When one upload a file it is automatically detected and presented as attachment or as inline image. For example, if one upload a word document, it will show as a word icon. While when uploading a youtube video, it will show in the chat with a play icon.

Send Short Audio Messages

Record short audio messages to the team, can be very helpful when sent to the group. This can be done by clicking on the attach icon and clicking on the record audio icon.

Live Video Calls Between Chat Members

Live Video and Audio calls is needed for private conversation between two members of the group.

Private chats

Some time we will need to talk in private with one member of the group. We can use the old concept of private text messages done by clicking on the user name that we wish to talk to.

Design

Team chat can be customized to your own liking. So design one that looks good and prefer the ones that let you do it using CSS.

See how it will look like :

Pricing

Pricing is not something a company can ignore. If group chat is needed and the benefits are clear, there are many that offer group business chat for teams. Choose the most attractive one for your team.

Feature: New Improved Ban by IP Chat Feature plus New Spam Filter

We are happy to announce that we implemented a new software mechanism to deal better with spammers and trolls during a chat room discussion. The next features were improved in the back-end. So no effect on the chat owners (e.g no adaptation or changes are needed).

Improved Ban By IP Trolls

Managing users is an essential feature in a chat room. It is used a lot during a live discussion by chat admins. It normally goes like that with spammers or trolls.

  1. A user spam your chat.
  2. You (The administrator) send him a private message to stop. Many of those are just trying out the chat and have no meaning to cause trouble.
  3. Now, if they continue, the administrator may disconnect them as a warning. They see a message telling them that they are warned not to “spam” the chat room.
  4. If they continue to spam the chat room, an administrator may ban the user by IP.
    This means that this user will no longer be able to log into the chat room.

Ban by IP is probably the most used feature with RumbleTalk.
Chat administrators use around ~10,000 bans by IP actions across the entire Rumbletalk chat rooms and about the same number of just sending warnings in shape of a “disconnecting users” option.

ban ip Chat room feature

Improved Filter words

RumbleTalk chat includes a spam filter feature. It actually means that we let customers define a list of unauthorized words. It could be a curse or a competitor name that is not welcomed in the chat.

In the new version, we added the ability to disallow email addresses and specific website URLs.
For example, to prevent users from sending emails to each other, one can define ” @” as a rule. It means that any word with the sign @ will be blocked by the chat room.
Note, that any special chars are included in the new spam filter for RumbleTalk chat rooms.

Why Radio Audience Like to Listen and Chat ?

All of us know and understand that radio will never get outdated. Although new media came in, radio is still a favorite media for most people. One of the main reason is the radio is the only media that capable of fulfilling our ear and mouth satisfaction at the same time.

We listen to the radio DJ talking, and we are also able to send the respond such as song request, or sending our story to be broadcast on air. That is actually basic of what Internet media can provide with radio streaming and chatroom: listen and chat.

Listen and Chat as Communication Needs

Human being is created as social being. Therefore, we exercise our social needs through communication. There are numerous ways of communication which show complexity nature of human communication. We engage in a conversation with someone, we listen and chat, we read a book to understand its author’s idea and put them in writing, we listen to a music as a way musician communicate through music, we examine paintings, sculpture, and other art form to grab the message its artist conveyed. We have endless type of communication that makes us human being. Without communication, human being will not be able to exist or even go advance. Our needs to communicate makes us a human being as who we are.

Since the era of Internet, it has position itself as a new media that bring new perspective to human communication. Today, Internet has become essential media of communication, entertainment and social interaction. Internet is the only place in the world where users drive and control its system. Internet is the place where its technology and development was shaped by users, rather than big industries and capital, or governmental institution.

The Earliest Form of Listen and Chat

Radio and its impact that shaped global politics has also evolved along with Internet. In the World War II, radio was proven to be the most effective propaganda tools. One of the radio event that turned back the tide of war was in Battle of Britain of 1940 to 1941. Nazi German had controlled most European continents, and soon after France surrendered to Nazi German in June 1940, Nazi German aimed its target to Great Britain. Within July 940 until May 1941, an invasive attack was launched by Nazi to weakened Britain defense system. The battle was culminated in a huge raid of bombing stormed Britain, known as the Blitz.

listen and chat
Upload File or Record Short Audio Messages

With its air superiority, Nazi German seemed to gain its target and even continuously bombed London for days and nights. Situation was bleak, because when the air raid sirens was sounded, people should run for air shelters for protection. They did not know and comprehend what happened around them because they were in the bomb shelter for most of time.

In such situation, radio played an important role to become main source of information. Hence, early form of listen and chat for radio audience was constructed during the time. A radio announcer from CBS Europe stationed in London: Edward Murrow, was the one who covered the Blitz and reported where the bombing hit and its impact to the area. Its coverage has given the information throughout the world and the people of Britain about how the Nazi German had failed to weaken Britain’s defensive system. People listen and chat about the news reported by Murrow with their colleagues, and information was spread out. This is the earliest form of listen and chat for radio listener.

From then on, radio audience started to develop their new listen and chat communication system. The system evolved with the participation of radio audience in the broadcast, either by telephone or sending text message to radio station during a broadcast. Even in the Internet radio, this type of communication system also evolve with chatroom and group chat for radio audience. All of them are focused to enhance listen and chat communication system that had been used by radio audience for decades.

Why Radio Audience Like to Listen and Chat?

Unlike television broadcast, the absence of visual image in radio broadcast activate our imagination in describing the event. During the London bombing, people imagining the effect of the bombing when listening to Murrow’s broadcast. When they listened to a specific area mentioned, they would definitely try to contact someone they knew in that area to get more detailed information.

Prior to Internet radio era, radio audience love to share their stories with fellow audience. Radio announcer usually invited people to send their stories about a specific topic and selected story was read during broadcast. Sometimes the radio station opened their telephone line for audience to call and engage in a conversation during live broadcast.

This experience became more exciting because of the absence of visual image. So, we as human being utilize our imagination to its fullest in order to visualize the radio broadcast. Therefore, sharing information by telling stories and enhancing the information for visual depiction is the main reason why radio audience love to listen and chat.