New Features : Spam Filter for Users Name, Admin Flooding & Private chat for Admins only

After having received all sorts of great feedback and recommendations from many of our users, we’re pleased to announce these exciting new updates and features in RumbleTalk.

Spam Filter for Usernames

We know that keeping their chat room clean is a necessity to our users. That’s why we developed the “forbidden words list”.

Anytime someone tries to type a word from that list, their message is blocked, and they get a warning that they used an offensive word that is not allowed.

We’ve now extended this feature to apply to usernames as well.

Now, when a user tries to enter the chat with a username that contains an offensive word, from the forbidden words list, they will be blocked from entering the room altogether.

user name check for spam

No More Admin Flooding

As a measure of security to prevent groups of users from spamming the chat, when they start typing too fast, they are kicked out of the chat with a message stating: “you are typing too fast“.

However, this had the downside of also removing the chat administrators when they were typing too many messages too quickly.

Now, administrators flooding has been canceled, and administrators will no longer be affected by this unique security measure.

flooding-typing-too-fast

Users Can Chat with Administrators

As you probably know, there are two settings for private chats: either users can start chats with each other, or only administrators can start chats with everyone.

But while administrators had the ability to initiate and engage in a private chat with other users when this was selected, users could not start chats with the administrators themselves.

Now, when you select the “Administrator only” setting, we have enhanced the setting for users to be able to initiate private chats with the administrators as well.

private-chat-admin-only

If you have any question you can contact us in here.

Secure Chat Room, what it actually means?

Chat security is a hot topic right now. Scammers and hackers often manage to get information from what users thought was a secure chat room. So, what really makes a chat secure? And does RumbleTalk have what it takes?

RumbleTalk Ensures a Secure Chat Room

Unlike many conventional chat services, RumbleTalk places high stock in secure chatting. We accomplish this in three ways:

  • The first “layer” of security is that RumbleTalk encrypts every bit of communication with SSL.

This is the same type of encryption and safekeeping that stores use to protect credit card info when making payments online. Not only online merchants, but also, banks and governments rely on this technology in order to keep information safe.

secure chat ssl

  • The second measure to keep chats secure is that the chats are kept entirely separate from one another.

More often than not, online chats aren’t set up that way. While you might only see the content from your chat, others are usually closely connected in the back-end. This allows easy access to hackers and scammers. RumbleTalk keeps each chat stored separately in order to avoid this.

  • The third and most variable layer of security is controlling the user base.

With RumbleTalk, you can manage this one yourself via login control. You can set up pre-defined users, admins, moderators, and secure URLs. Moreover, users can create password protected rooms or public chats depending on the need.
Advance users (developers) will be able to use the RumbleTalk REST API to integrate their users base so their users will not need to login to the chat room. Go to https://dev.rumbletalk.com for more API information.

Customization and Personalization Is Key

It’s clear that different users have different needs and requirements when it comes to security. The use and purpose of a chat will really dictate the level of security needed. For example, a public chat open to everyone will have completely different requirements from a closed event video stream. This is, again, different from an internal company chat. There is an infinite set of possibilities and requirements, which can only be met with customization.
secure chat for spammers - typing too fast
Fortunately, RumbleTalk has this in spades. Various measures help to provide the right amount of security needed, including:

  • Black and white lists for IPs to restrict access from unwanted persons
  • Typing to fast – spammers prevention.
  • Spam filter – word blacklist
  • The option to set up predefined users and share the login details with the chat participants
  • Keeping a log of who does and says what in the chat, which makes monitoring even easier
  • You can set up admin and moderator users to oversee the chats in real time

So if a secure chat room is one of the things you’re after with your online chat, rest assured, RumbleTalk has you covered. Check out the live demo here.

Yesterday Is History… Chat History and Logs

How much of a chat is archived can vary greatly from one chat to the next. While customer service chats will often keep the entire conversation on file—and sometimes even offer to send a copy of the chat history to an email address—this is not always the case.

Many online chats, for example on fan sites, do not keep logs at all. Instead, they are set up to automatically delete messages. This usually happens either after a certain amount of time has elapsed, or a certain amount of messages have been posted. Depending on the setup of the chat, the conditions vary greatly.

For example:

  • Anonymous chats that keep nothing but a few messages
  • Chats that save on a day-by-day basis.
  • Chats that allow you to save the transcript and go over it when you are offline.

The thing they all have in common, however, is that it’s rarely up to the user to decide. They may get a choice on whether or not to have a transcript or a few similar options, but full customization is another story altogether.

Chat History Customizations and More

RumbleTalk offers the full suite. Whether you want to keep every message sent or even per session for limited periods of time, anything is possible.

RumbleTalk chat supports exporting the chat history at any given point. This could be after each session, in the middle of one, or even days later. It is also possible to keep no chat history at all. If you choose this option, all messages will disappear when the chat is closed and are not saved at all. Similarly, if you want to keep a limited history, go right ahead.

chat history export transcript

It is also possible to use one chat room for multiple conversations. You can manually clear the cache (clear archive) of it to make it “as good as new” each time. And you can seamlessly combine this with keeping backups and saving the previous conversations whenever you want. Sometimes it can be more convenient to have several rooms to be able to have more conversations at once, but even then the history settings are individual.

While it is possible to administer several chats in the background, they can absolutely have different settings, depending entirely on your needs. Something like a client chat can have complete records kept, while an internal team chat may not need nearly as much in the way of permanent history.

When you want to export your backups and save files is also up to you. How long they are available depends on the type of keeping history choosing, but the files are downloadable anywhere and anytime.

For more tips and tricks, visit rumbletalk.com/support/