Pairing Web Conferencing with Real-Time Chat Has a Dynamic Effect on Organizations

Competing in today’s global marketplace has become increasingly challenging. Businesses have been forced to streamline operations and reduce costs while also boosting productivity. This is one of the many reasons why a growing number of organizations are now choosing to use web conferencing.

Web conferencing software has been on the market since the mid-90s, but today’s solutions are robust, easy to use, and customizable. When used correctly they can save an organization time and money while also improving internal and external communications.

Key Features of Web Conferencing Solutions

Web conferencing products allow one or more participants to share presentations over the Internet. There are mouse-controlled pointers so you can draw attention to important areas on slides and images, and there are markup tools which allow you to annotate your slides and highlight key information. In many solutions out there, there is also a virtual whiteboard which the chairperson (or host) and participants can write on.

web conferencing by solarwinds

Web conferencing software also allows administrators to record each meeting. This means you can store these meetings in a database and then refer to them to at a later date. If a participant misses a web conference, they can easily catch up at their own pace at a time they find convenient.

How Real-Time Chat Improves the Web Conferencing Experience

The best web conferences not only show streaming audio and video. They include a real-time chat set alongside the streaming conference where participants can interact with the chairperson and other users.

RumbleTalk is one of the leading solutions when it comes to real-time chat rooms. This HTML5 chat room service offers a number of attractive features for participants and administrators:

For Participants

Through RumbleTalk, participants are able to chat both as a group and privately. You can hold private conversations in text, audio, and video through the use of Google’s WebRTC technology.

This technology also makes it easy for users to share a variety of resources, including:

  • Files
  • Images
  • Audio messages
  • YouTube and Vimeo videos

For Administrators

Before your web conference starts, you can customize the chat by choosing from a array of pre-made themes, custom design features, and custom notification sounds. RumbleTalk automatically archives all chat histories for three months, and users can export them as an HTML file.

RumbleTalk also makes it easy to moderate your web conferencing conversations. Administrators can disconnect users, delete messages, and ban IP addresses to ensure that their chat goes smoothly and stays on-point.

Another key feature which is attractive to both participants and administrators is that users have the ability to “pin” multiple points in a conversation. Participants can scroll through the messages at their leisure, and moderators can make sure that all questions and concerns shared in the chat are properly addressed.

web conferencing by veeam

Real-time chat enhances the user experience during a web conference. Being able to interact with the host and other participants not only means addressing queries on the spot. It is convenient, promotes a sense of community, and it allows organizations to trim their expenses while driving productivity.

To learn more about how RumbleTalk can benefit your company, we welcome you to visit https://www.rumbletalk.com/features/

Online Community Security and Value – the Role of Boundary Negotiation

Whether you’re a social media junkie or just lurk silently in a private online community, the shaky state of internet security probably hasn’t escaped you.

Small leaks with monumental consequences make the headlines on a daily basis:

Emails toppling public figures and prompting FBI investigations. Soundbites swinging election consensus like a pendulum. The list is endless, really.

Yet despite what we have seen, industry and private internet use has taken a “boot first, ask questions later” approach to security.

Individual use of internet text, audio, and video platforms is at an all-time high and growing. And the fact that we are less secure than ever appears to have no effect on the trend.

Even in the risk-averse realms of business and government, telecommuting has exploded over the last ten years. Organizations rely more and more on text, voice and video communication as they become increasingly interconnected and remote.

online communitt. Private in the digital era.

So, what’s happened? Have we stopped caring about security?

Doubtful.

Social media users struggling with addiction still consider privacy to be a critical factor in their decision to defect or revert. Others are increasingly opting for private online communities to meet their online social needs.

If anything, the past few years have given us reason to rethink what privacy means and how security relates to it.

The good news it, not all of security boils down to just keeping people away from information that can harm us.

Negotiating Boundaries means Negotiating Value

If privacy is the gateway between power and being powerless, security is the key to that gate.

But does everything we consider private have to be secure?

Let’s be honest for a moment. Do you really know where every unflattering picture of yourself is lurking? Social media comments? Phone numbers? Passwords?

Do you really know the exact whereabouts of your social security number?

There’s probably a massive amount of information about you floating around the internet and chances are you haven’t made the effort to collect or track it.

And that’s ok.

Because aside from all the fraud-prevention initiatives, insurance and other gimmicks we use to reassure ourselves, there’s another factor at play – strategic boundary negotiation.

You see, a lot of “private” stuff is private not because it can hurt you, but because it can help you. Both private and public network users allow rather broad access to “private” information in exchange for some kind of benefit.

The practice of determining where that line sits — personally, for you — goes a long way in encouraging online activity and generating value for community members.

So in an abstract sense, security is all about boundaries. And this is but one example of how it applies.

To an online community, this means more than just protocols.

A single admin moderating for content, removing trolls and conducting general QA goes a long way. It indicates that members can take your community seriously.

Security here means leveraging the value of information you wish to disseminate — under your terms.

Your Online Community Thrives on Exclusivity

Common interests and goals provide the value which binds an online community together. The currency for that value involves secured transactions of information.

Suppose a famous author announces a reading of brand-new material on a private platform, allowing access to only a limited number of attendees.

If she does this on the radio, the information is at the bottom tier of the leverage pyramid. But compartmentalization opens the door to charging premiums, generating hype and selecting the audience.

Security plays an enabling role in all this.

Whether die-hard fans or even the press distinguish between http and https protocols is almost irrelevant. That eavesdropping hacker isn’t going to deter them from capitalizing on what they perceive as exclusivity.

The fact that online safety might seem illusory today doesn’t mean that exclusivity is no longer an option. People will always want the greener grass.

Thus even the most pessimistic host can encourage online activity by leveraging security.

In light of all this, however, traditional security concerns probably still lurk on the back-burner. This is where our discussion turns to culture.

Where to Go and Who to Trust

Culture provides valuable insight as to the nature of an end product.

Facebook’s intention to launch a private online community platform, for example, has met with some understandable skepticism.

The company’s notorious, unilateral and sudden changes to terms of privacy are a recurring theme. Each time they nudge “consent” a little further and make the opt-out more complicated.

This practice routinely draws protest from users, generating waves of lengthy disclaimers filled with fanciful legal jargon.

Although the effort is understandable, they might as well be trying to paddle a canoe upstream with a toothpick.

There’s a reason Facebook waited until 2013 before making https the default standard. Their bottom line is sharing information — not protecting it. And social media giants have the fiscal and legal resources to reach that goal regardless of what you post.

But it goes beyond just legal tactics and choice of platform.

Sure, RumbleTalk’s clients can relax or tighten privacy settings per their own specifications. They can also request we do it for them.

But our priority is and will always be to make sure no one but the client can make or demand these changes.

Social media isn’t evil. Their culture is just based on inclusion and publicity.

Companies devoted to privacy operate on exclusivity and focused activity. The private online community culture drives the market to prioritize individual privacy.

If the classical notion of security is a must, stick with the pro’s. Choose a platform where keeping your information safe is a mission, not an obligation.

Chat Theme – Stylish and Unique to RumbleTalk Online Chat Rooms

As any good web developer knows, an eye-catching theme is key to drawing in visitors. That goes also for chat theme. You take the time to pick the colors, graphics, a layout and ensure everything complements each other.

Now, there are many reasons why a chat room on your website is required.

  • Chat room for an online community.
  • You wish to have a way for visitors to interact with one another.
  • A group chat room discussion for your team.
  • A live online event where an event chat is needed.

Different options with one common question, what chat theme should we use?

Many developers do not include a chat skin interface on their websites. While functionality has gradually improved, how they look has not. It’s this element that has put many people off, up until now.

Chat Theme — Painful If They’re Missing

There are lots of chat platforms available to choose from, and they’ll offer some good features too. You’ll get a bit more from a professional platform obviously, but essentially with respect to webchat (text only) they’re all giving the basic similar features. They also tend to carry one similar trait we wish they wouldn’t. They’re not easy to customize.

group chat theme

Now we don’t just mean the ability to select from a list of default colors, or to change the chat filter options. We mean the look of the entire chat room window. The rest of the site might look great, but when you add in that chat element, suddenly your skin is broken. You have a window that might match your background color if you’re lucky. What you get more often though, is something that stands out like a sore thumb.

You can probably imagine the sort of impact it has. Yep, quite detrimental. For one, it’s jarring for your visitors. The rest of your site is likely easy to read and very user-friendly. A chat room that breaks the page flow just makes browsing on your site unpleasant. Also, let’s face it, it doesn’t look professional either. It looks like you have spent time on everything else and simply slapped in a chat room at the last moment. Not a great introduction for new visitors…

What We Did about It

Imagine being able to customize your chat client completely. Not just filters and colors, but images, fonts—complete style sheets. It sounds like it’s too good to be true right?

Not in the slightest.

We’ve seen developers face problems like those mentioned before time and time again. So we put our heads together and added what we feel is a highly important aspect to web chats—chat themes!

You may be aware that other providers such as WordPress provide a selection of skins or themes for a website. You may even use them yourself. They’ll cover just about everything to make a site unique, but not for a chat. That’s what we find our and decided to change.

The first of their kind, our skinnable chats let you customize everything about your interface. You can now easily add a chat room to your website, forum, or blog, without killing its look. We’ve opened the doors with our chat to allow you to integrate web-based chat seamlessly.

chat theme circles

These themes are ideal for web developers, webmasters and website owners who, like us, want to bring social elements to their websites. Whether your website is designed for a large or small audience, you are now able to add these elements and keep your site looking thematic throughout!

Chat Theme/Skins — What Can I Customize?

You can use the chat skins to customize literally every part of your chat. Let’s say you have a background image that would really complement your site nicely.

With our skinnable chats, you can now add this as well as changing the colors. We don’t just let you make basic changes though.

For one thing, you can change the size of the entire chat. Meaning you’ll be able to ensure it’s a perfect fit with your page layout. Fonts are another area that can set your sites apart from others. We recognize this, so not only can you change the font type, but even the colors and style.

Meaning you’ll be able to ensure it’s a perfect fit with your page layout. Fonts are another area that can set your sites apart from others. We recognize this, so not only can you change the font type, but even the colors and style.

chat theme settings

Another exciting feature is the ability to change the background for each part of your chat interface. You could add images, colors, and customize each area to get it looking exactly as you want it in the interface.

live online chat room example with chat theme
The possibilities are nearly endless here with chat themes. The important thing is figuring out what works best for your site. Don’t be afraid to play around with the options; you might be surprised just how much you can change. Not to mention all the different looks you can create!

How Well Do They Integrate?

One thing you might be concerned about is just how easy it is to take these chat theme and add them into your site. It’s incredibly simple. The code for all RumbleTalk chats is automatically created. RumbleTalk chat themes are no exception to this. The definitions for your skin get added into the generated code. This then just needs pasting into your site and there you’ll have your new room, complete with theme!
You may well have a flair for creating themes. You might even create interface skins already and provide them to customers. RumbleTalk chats are JavaScript orientated, so they can also be easily added to most sites. Unique site themes can now include chats, something that is changing how a lot of people think about website design.

What They Mean to Our Customers

We’re excited that we can offer themes here at RumbleTalk and we’ve seen some really amazing chats created as a result. It gives you the power to develop your websites and feel confident in the knowledge that the chat room interface you include on your site will look just as good as the rest of it.