HTML5 Chat: why waste time on a native group chat app?

Does anyone remember Flash? If a movie featuring human butterflies and a theme song by Queen popped into your head, don’t feel bad — the movie will probably remain relevant to humanity long after Flash player has dissolved into obscurity.

To be honest, I didn’t actually hate Flash player. What I did hate was having to constantly mess with plug-ins and updates every time I loaded an online program. And while it’s still relevant, the reason you probably thought of Sam Jones when I asked about Flash is because the rest of the internet got tired of it as well.

It was a Dodo whose viability was already debatable by the time it met its end at the hands of a hungry sailor called HTML5. But certain elements of the web-based programming community have been surprisingly sluggish in adopting the new markup language.

This is somewhat vexing, and particularly so in the case of online chat communities. For one, the embeddable image, video and audio options native to HTML5 make the language extremely programmer-friendly.

It is also the closest thing out there to a universally compatible web-based markup language, whether between browsers or between web and mobile platforms. Of course, these advantages ultimately funnel through to end users who choose an HTML5 chat platform.

So what’s the holdup?

Well, a lot has happened to online chat in past decades, much of which has surrounded the transition to mobile use. Today, the most popular mode of execution is through use of a native mobile application. Not surprisingly, this trend has led to a massive proliferation of application-based chat and audio-visual communication. Mobile users today carry around numerous chat apps — all downloaded to their devices and all of which accomplish at least marginal variations of practically the same thing. Considering the fact that once upon a time Comic Chat was a revolutionary idea, today’s mobile-app based approach seems like a climax in consumer convenience and options.

But is it, though?

The “mobile site” practice was once the recommended way to go if you wanted to access secure information from a mobile device. Some online banking and other commercial entities still do this, and even Facebook will direct you to a mobile site if you use your phone’s web browser. Thing is, you probably haven’t seen it since you downloaded that “trusty” native app. Use of these mobile sites has gradually faded under the growing cloud of readily downloadable native applications.

This should come as a bit of a surprise, given that it translates to a big waste of potential from an HTML5 perspective.

Don’t get me wrong; mobile apps run fine and are frequently updated to eliminate bugs and optimize performance. But they nevertheless present a host of avoidable issues.
Good example: my own love/hate relationship with Facebook’s iPhone apps. For going on about a week now, I have been unable to (re)download the messenger app after our most recent “get out and never come back!” episode.

Why is this happening to me? Is it me? Is it the phone? Was it something I said? Not a damn clue. And frankly I don’t care. I just want my baby to come back, and nothing I’ve tried has worked.
But you know what does work, right now as I sit and write this blog? Facebook’s mobile site, messages and all, minus the insanity of forcing me to download a separate chat application.
Bit of an extreme example? Maybe, but it underscores a point: why waste time downloading, updating and occasionally tossing your phone in anger across the room over applications that could work just as well if not better on a mobile platform?

The phenomenon of downloadable apps is a bit of an oddity altogether considering the vast amount of space and memory which apps fill and use for functions that a simple web browser can readily accomplish.
Case in point: what really angers me about my little predicament is that you actually need two apps to fully utilize Facebook on an iPhone, of all things.
This is an epic fail on Facebook’s part.
Indeed, “need” is a misnomer because you don’t “need” the app. You just want it enough to think you need it.

Here are two “little things” that make Facebook Messenger so addictive:
• audio-video
• push notifications

You want to know why Facebook’s mobile site doesn’t have these features? Because they didn’t add them — period. Let that sink in for a second. They are fully able to develop a universally device- and browser-compatible HTML5 chat feature on their mobile site, complete with all the embedding features available to you on your laptop or desktop, but they just haven’t done it. For some reason, Facebook wants you to download two separate applications onto potentially the most advanced consolidation device ever invented. And while I have just about had it with my iPhone, it’s not Apple making me hate my life. If there’s one thing that can be said about Apple, its that they take the “everything you need, right here” approach to product design. They don’t always do it perfectly (or well, for that matter), but they do it every time. It’s Facebook’s apps which are screwing me here.

So, why am I making such a big stink over this?

We should be getting tired of downloading, updating, and otherwise pulling hair out of our head over apps that shouldn’t be on your device in the first place. The only reason we still grab items out of cyberspace is because marketers know how to capitalize on our simian instinct to stuff our cheeks full of figs so that the other monkeys can’t have the ones we want.

That world is gone. It’s over. There’s no need for everyone to have their own downloaded program because that same program is still available to everyone regardless of whether someone else is using it. There’s better things we can be doing with our time.

That’s what HTML5 is all about. It is based on an entirely new kind of mindset, used by a new generation of programmers, demanded by a new generation of consumers.

Think about it this way: which of the following would you hope is going through a programmer’s head:
• how can I spend days, weeks or even months reinventing its embedding features when someone has already automated somewhere else?
• How can I spend my time doing new stuff now that the old stuff is already built in?

In this sense, time is money, and money is quality. And its not just about the cost to the developer. It’s also about the user’s time and experience.

Chat Room Easy Settings

Our designers at RumbleTalk understand this all too well and for that reason have chosen an HTML5 as a platform for our web/mobile chat, allowing us optimize its plugin features and compatibility. RumbleTalk’s native features allow our program to run on less complex code, which translates to faster loading and fewer errors, and allows our users unprecedented control over the chat settings.

Group chat settings

The native HTML5 chat embedding and compatibility options allow our clients to easily adjust settings. The built-in video/audio playback as well as other plugins allow users to intuitively tailor the online chat experience to the type of hosting they wish to present, whether it’s social stock trading, community engagement, virtual events, teaching or radio show hosting — all customizable to ensure that the user can create a personalized environment.

Just as importantly, our HTML5 chat platform is web-based, and works as one single program without the complexity and performance issues associated with having to “make” the program’s elements compatible with each other.

Our program, of course, is fully browser cross-compatible with all major web browsers, which in today’s market should be a given. To that point, one of the biggest advantages is the fact that HTML5 chat allows optimal functionality for mobile site access, with compatibility across the board of mobile devices. This means consistently optimized performance from one type of device to another, all without unnecessary downloaded applications. You simply access the full program on your mobile device on virtually any mobile web browser.

upload image example

Hopefully my gripe about downloaded programs is a little clearer now. There’s really no reason to carry a phone full of applications which can only be used via internet access.
Now, does that mean I am going to uninstall Cookie Jam in silent protest until I can access the game on a website? God, no. In fact, I count on having the game accessible and functional on my device specifically for the times that I don’t have internet.

Likewise with music, videos, pictures and documents. You know, the stuff that has any business taking up space and memory on your device. Everything else should be cloud-based and simple. From the perspective of online chat services, for which consumers will undoubtedly demand more complex and dynamic features, this is what HTML5 is all about.

WordPress Chat Room an Essential Plug-in for Communities

With the meteoric rise of social media in the last decade, and as technology continues to progress at near lightning speed, communicating with your audience and customers has never been easier and more important than it is now. With WordPress being one of the most popular tool, WordPress chat plugins are also seeing an increase in users.

The Flexibility of Using WordPress

If you already have a website, awesome, you’re ahead of the curve. Whether you are a business or an individual, chances are you use WordPress (over 75 million websites are powered by this platform), which is by far the most reliable CMS tool on the web, allowing both developers and novice users to develop gorgeous and highly intuitive websites. It comes with a plethora of high-powered themes and tools that allow you to create a custom site without a whole lot of heavy lifting.

What makes WordPress so attractive to developers and site managers is its flexibility. It contains numerous cutting-edge and updated plug-ins that can extend the functionality of your site without the need to write one single line of code.

A plug-in like RumbleTalk for example, can not only ensure your online communication success by offering you a direct line of communication from you to your community, but it also can play a significant role in enhancing the usability and functionality of your site (not to mention it integrates seamlessly with a majority of websites). It’s also important to mention that a chat plug-in like RumbleTalk can make your site look more official and as shallow as that may seem, perception can be everything in business.

Fully Customizable WordPress Chat

A combination of live group chat along with private video and audio calls, RumbleTalk is emerging as one of the most popular chat plug-ins for WordPress. With its fully customizable capabilities, not only does it allow you to engage with your web visitors and offer real-time customer service, but it can also be added to a variety of websites and blogs.

Site managers have the unique ability to customize their chats however they choose, whatever fits best with the theme of the site (custom themes can also be created and added). We encourage all site managers to go into settings, play around with the options, and have some fun with it!

Integrate your own userbase with a click

Another unique capability of RumbleTalk chat is its capacity to add your own userbase for automatic login. Registered users in WP,  BBPress, and BuddyPress can automatically log in to the WordPress chat rooms, which means you can make the chat available only for your user base.

This feature is essentially for companies that wish to develop a private group chat utilizing their own already existing userbase. Users can also send internal documents through the chat such as word documents and PowerPoint presentations. This is perfect for situations that call for closed-group discussions, social private groups, or closed communities.

Quick and Easy Set-up

Did we mention the whole thing typically only takes minutes to set up? This WordPress chat plug-in was designed to allow users to add group chats quickly and efficiently. After you have finished activating the plug-in on your site, you can then register and set up your WordPress chat.

Once this is completed, you can then acquire your customized chat code. Once you have your chat code, you can decide on the specific placement and size of your RumbleTalk chat room.

wordpress chat

These steps are both fun and important because this is where you can control any aspect of your chat, from width and height to the actual position of the chat. You also have the option to have it embedded as a floating icon or directly on a page, whatever fits better with the vision you have for your site. Whatever you decide, the conversation stays the same, so you can talk to your visitors while they browse your content!

With its slick interface and no shortage of features, the RumbleTalk plug-in is truly multipurpose and is designed to satisfy any chat-related needs on a WordPress site. It is ideal for group chats, teams, group discussions, and a whole lot more!

How to Improve Online Radio Stations

For better or worse, I have no need to own a radio. Between my smartphone, laptop and desktop I have no reason to spend my precious money on a device with such little versatility as a radio. If I want to listen to radio, I pull it up on one of my sophisticated electronic devices by visiting the station’s website.

Actually for the better. The Internet makes radio much more competitive and for this reason, better. Listeners are no longer limited to the radio waves in their area, and radio stations can potentially reach listeners around the world. Having more options has brought deserved capitalistic success to stations that create great radio, and forced those who are mediocre to up their game.

And in addition to the market advantages, having radio online gives DJ’s and hosts more opportunities and tools to engage with their listeners. When a listener opens a radio station’s website, they can browse the static information that is relevant to them, such as the schedule or host profile, at a time when they are ready to see it or can participate in live interactions with the show.

RumbleTalk has seen its radio clients benefit from the live interaction that occurs with group chat. Including a live group chat allows listeners and hosts to engage with each other in a public and immersive way. Read on to find out how live group chat improves online radio stations.

Turning Passive Listeners into Active Listeners

It is common to use radio as background noise; but just because a listener tuned into your station with that intent doesn’t mean you can’t convert them into an active user. Knowing and increasing how many listeners are actually active can increase the value of your advertising space whether that is in the form of an audio commercial or display ad. Even generally, it’s better for your station to be heard than to fall on deaf ears.

By including a live group chat in your website, your hosts will have many angles to direct users to your website. This pulls them from distractions like Facebook to your content and increases the value of your “digital real estate”.

For example, the host can upload and embed a video, audio, or video in the live group chat for listeners to comment on, or encourage listeners to send their questions, comments or song requests for live responses. If your station hosts a talk show, the live group chat is a great way to have listeners share their opinions on controversial issues. Stations can also use the live group chat to play trivia or other games.

Watching the Spectacle of Live Radio

There will be typically be people who just want to view the live discussion without participating. Forum style interactions give the sense that the user can return to it any time, but live group chat discussions create a sense of urgency to keep users engaged.

radio station live chat

The content of your live group chat from those who do actively participate in the discussion provides a value-add to the station as a whole. Those who are participating in the chat are generating free content for your other listeners to consume. And expert, interesting, or simply vocal users of the chat can be a driving force for returning listeners who are fascinated with watching the spectacle of a raw discussion.

Some producers will fear the potential for controversy, but controversy should not be overtly avoided. Controversy is a common factor in viral content and viral content is good for business.

However, most radio stations want to have the option to use effective moderation tools. Moderating with RumbleTalk is easy and can be done in steps. You can appoint as many moderators as you would like, create a list of words to be automatically filtered, view the IP addresses of chatters, kick out a chatter, and permanently ban a chatter.

High ROI

Live group chat is an investment with a high return. The reason for this is that listeners who feel emotionally connected to a station return and an emotional connection can easily be made from a human-to-human interaction.

The feeling of sitting in the room with their favorite radio host can be imitated when both the host and the listener are present in the same live group chat room. Alternatives to live group chat lack this human feeling of instantaneous interactions.

In addition to the host-listener relationship, listener-listener relationships are also created. This builds a community of people who feel connected to one another for their mutual interest in the station. That community bond is another driver for returning listeners.

Live group chat increases returning listeners and keep listeners glued to the station website for longer amounts of time. As discussed earlier this makes the value of your digital real estate increase, but what does it cost in the first place?

For a top-of-the-line professional live group chat room, stations can pay as little as $14 per month. This includes the ability to export chat transcripts and monitor how many listeners are logged into your chat. These can be used as resources to prove the extent of your station’s active users.

Choosing a Group Chat for Your Radio Station

While there are many live group chat options available, you’ll want to make sure you are choosing one that has is able to perform at a minimum the following functions:

The last point on that list is crucial to the professional appearance of your station. You don’t want to have to send your customers to a third party site or app in order to get them to participate. Think of it as having your listeners call your station rather than an outside call center. It makes a difference.

And since you will be including this chat on your website, you’ll also want it to be customized to aesthetically fit your website. Using RumbleTalk’s live group chat room has options for those that are novice web designers as well as CSS experts.

Of course, we’re biased because our team works endlessly to make sure that our group chat rooms have all the necessary tools and options to deserve a place in the twenty-first century.

Visit RumbleTalk’s website to get more information on product features, try a demo, and get started with a 7-day free trial.