THIS FEATURE HAS BEEN REMOVED

We are super excited to share with you our latest development: PayWall. Many of our users have been asking for this feature. Hence, we are happy to announce that it is now ready for use!

PayWall means you can charge users for entering your RumbleTalk chat room or sending private messages if you wish. In this post, we’ll show you how it works.

Payment Options

Payments can be made quickly and easily via PayPal. In addition, there are two ways you can set it up:

1. Users make a one-time payment to enter the chat for a limited time (minutes, hours, days, weeks).
2. Users pay a subscription fee for entering the chat however many times they like on a monthly basis or an annual basis.
3. Coming soon – Pay for having a private chat.

How PayWall Works in the Chat

Here are step-by-step instructions as to how it works for users:

Step 1 – Register

First of all, users are asked to fill out minimal details to register for using your chat room:

Step 2 – Payment Notification

When registering, users will also be shown how much it will cost to enter the chat room:

Step 3 – Receipt of Payment

Once they click on “continue to checkout,” users will be directed to their receipt before proceeding to payment. Also, there will also be a processing fee:

Step 4 – Log in to your PayPal account or pay with your bank account or credit card

After clicking on “continue,” you will then be redirected to log in to your PayPal account or you can choose to pay with your bank account or credit card:

Once logged in, users will confirm payment via PayPal:

After payment goes through, users can enter the chat.

IT IS ALL IN YOUR HAND

We made it super easy for you to set your desired payment login option.

Admin Settings

As the chat admin, you can control the settings for your PayWall easily via the chat admin settings.

Here is an example of the PayWall admin settings screen:

You will also be able to track payments from your users in your admin account.

An example showing users and payments that have been made or will be made in the future is as follows:

RumbleTalk PayWall FAQ

What Is RumbleTalk PayWall?

RumbleTalk PayWall allows you to charge your users a fee for various actions in the chat room. Currently, we support PayWall for chat login and PayWall for sending private messages soon. If you wish, you can choose not to use PayWall at all, such that your chat remains free for all users.

In addition, RumbleTalk PayWall allows chat owners to put a price tag on action within a community chat. The platform allows users to chat, private chat, and video chat with others (or with the admin) in the comfort of their own home.

RumbleTalk’s mission is to help connect, inspire, and empower communities by bringing conversation and payment to the digital age due to today’s fast-paced lifestyle.

RumbleTalk’s Terms of Use

Please read the RumbleTalk Terms and Conditions here.

I Need Technical Help, What Do I do?

For any technical-related assistance, please contact our Online Support staff, available 24/7, at support@rumbletalk.com. Also, our support team is equipped to address most connection related issues normally within 6 working hours or less.

Chatters

How Do Users Pay for a RumbleTalk Session?

Users can pay for entering the chat via PayPal. A chat owner will set the price and duration (a one-time login authorized for one week for example, or a subscription fee, which allows unlimited access during a given month). A user will be asked to pay before he or she can log in to the chat. The steps for doing so can be found in the “How PayWall Works in the Chat” section of the blog above.

Chat Owners

How Do I Get Paid?

Once you reach the payment release level (i.e. $50), the payment will be sent directly to your PayPal account. If you don’t reach the minimum level within a calendar year, the funds will be released to your account at the end of a calendar year nonetheless.

Can I Set Any Price per Session?

For first-time users, you can charge $5 per login. Once you get to $50 total payments, your limit will increase to $20 per login. As a result, we allow any amount of payment below $1000 at the beta stage.

Can I Transfer the Money to My Bank Account?

For this, not yet. At this stage, we are only set up to send payments to PayPal accounts.

How do you add users to a specific chat room? Don’t worry, we have you covered. Introducing users per room feature where you can add users to your chat for a specific chat room.

What was the problem until now?

Before, every user has global access. For example, in an account with several chat rooms, if one user was banned from a specific group chat, he still had the ability to enter another group chat in the same account. That is never good.

With the new feature, a chat owner can limit a user’s rights so that he can only enter a specific chat room.

What is the new feature all about?

Now, you can have users per room. If a user is only registered to a specific chat room, he can now only access that specific chat room.

In addition, the chat owner can also create a user per room using the admin panel, wherein a user can only have log-in permission in this specific chat.

These are the two options to create a user per room.

• Users registering in a specific room will be associated with that chat room only
• Users that participate in a PayWall chat will be associated with that room only
• Chat owners can also add admins per chat room from the admin panel.

How does the user per room feature work?

In your admin panel, if you have different chat rooms, you can now assign users and admins to a specific chat room only.

With this, you can control who goes in and out of your chat rooms; you can determine who’s active or not. This lets you have more control with your users-base authentication.

If somebody is misbehaving or spreading a negative impact in your chat room, you’ll be able to pinpoint who that user is and ban him for good. This means that this user will not be able to login to other chats (as opposed to the previous version, he could). This is the advantage of having the users per room feature.

As with all new features, you have to do a little bit of tinkering before you can get the hang of it. Here is a quick overview.

In your admin panel, you will see the Settings button. Click on that and you will see “Users.”

After clicking on “Users,” you will now see the current users in your chat room. Depending on a chat owner, he can add users per room or global. Then, he could also add admins per room or global.

Just click on “Add new user” to do that.

After that, you will be prompted to choose what rooms can be accessed by that particular user or admin.

This is an example of how it would look like when you’ve added users per room, users global, admin per room, and admin global.

RumbleTalk has added this feature so you can now easily connect with your users in different chat rooms. Now, you can converse and interact with members on different rooms. And all of that, with ease.

The internet has enabled us to talk and discuss the topics we are most passionate about. An entire community sprung up online to fawn over recent Netflix hit Black Mirror, and during the recent issue about Supreme Court nominee Brett Kavanagh, thousands of commenters, especially on Twitter, huddled over their keyboards and have become keyboard warriors to discuss and debate.

Nowadays, people really become keyboard warriors on topics about politics, religion, and their likes. It would be foolish then for radio station websites not to get in on the act. One of the features of RumbleTalk to address this is to embed a chatroom.

The relationship between a radio station and the listener has always traditionally been one-sided— one talks and plays music and the other listens. There are a number of reasons why this still shouldn’t be the case.

Engage Your Listeners with a Chatroom

If you embed a chatroom into your radio station website, then you can engage with your audience in a whole new way.

Imagine that you are a radio host. Your work is a juggling act, one in which you must pay close attention to the music, the switchboard, and the needs of your listeners. It’s not easy, but you’re doing well—the numbers show that there are plenty of listeners tuning in.

When you call out for song requests, however, very few people get involved. The same goes for callers; usually, there’s no response. What’s the problem?

It could be that your listeners are simply too busy with their lives to phone in. Or, maybe they don’t feel comfortable talking live on air. Whatever the reason is, a chatroom is a perfect panacea for these problems.

When you embed a chatroom, a listener can send a message or request instantly. No queues, no pressure, just instant communication. You can tweak the content of your radio show in turn, and you can immediately improve the show for your listeners, for more engagement either verbally or through your chatroom.

From there, it gets better. Before the generation of smartphones and the internet, listeners were restricted to texts and phone calls; now, they can use a range of media to get their point across. Instead of trying to tell the host a funny story, a listener could send a picture of it in the event that it happened. This could be enjoyed not just by the host but by the entire community, leading to more discussion. There’s nothing wrong with a caller explaining the current political debate, but why not embed a YouTube video, where you and the other listeners can watch?

If this sounds overwhelming, don’t worry. Quality chat rooms allow you to configure them to fit your needs, however, you want it to be.

A Responsive Tool

In the first quarter of 2018, it was found that, from 45%, 57% of online radio listeners are listening to podcasts once a week. This means that, throughout the years, radio station websites still continue to gain listeners. For many, especially the old generation, it is their primary means of hearing the news and learning about the latest issues, trends, and gossip. For a radio station, being on top of those issues is a great asset.

When you embed a chatroom into your radio station website, you can learn more from your listeners than their favorite song of the moment. You discover their pressing concerns, the stories that are burning in the hearts and minds of your audience. You can use this as a strategy to become an indispensable public service in the eyes (or rather, ears) of your listeners.

This is especially significant during a Q & A or a live debate or conference. By inviting the perspective of your audience, you can gain valuable insight into every facet of the issue. Maybe you and your team overlooked an aspect of a discussion that one listener deems crucial. A chatroom enables you to tailor the content and structure of proceedings in real time based on what your listeners want to hear. In doing so, you can build a relationship with your listeners, which brings us to our final point.

Embed a Chatroom and Generate Community

By embedding a chatroom into your radio station website, you lay the foundations for a community to grow.

A group of listeners who sends messages to the host will naturally begin sending messages to each other, creating a whole new community. These people would have previously listened alone. Now, they generate a powerful following for your radio station and its programming that both of you can enjoy. This feeling of camaraderie will have them come back for more the next time you air.   

This, being the internet, debates can sometimes turn ugly. As the administrator, you can communicate directly with any listeners who are being abusive or having a negative impact on the chat as a whole. If they continue to do so, you can suspend them or even remove them from the chat entirely. You will serve as the role model and the rule maker of your radio community.

Embedding Options

Embedding means getting a piece of code and adding it to your website (WordPress, HTML, etc).

RumbleTalk provides 2 types of embedded chatrooms.

• A floating toolbar chatroom, which is an icon on the right or left.
  
• An embed option on a page, where you can copy and paste an embed code on your website.
  
• In addition, you can always get the chat to be full screen using a link that is shared with your audience.

How Do You Embed a Chatroom?

In this section comes a guide of how you can embed a chatroom in your website. Follow these steps for easy embedding.

1. In your new Rumbletalk dashboard, you will see the Embed option. Click on it.
2. After clicking it, a setting for the Embed option will appear.
3. There, you will see the  following settings on embedding a chatroom for your website:

• Width and height
• Floating chat option
• Code for your chatroom
• Instructions

It’s easy, right? Now, you can communicate more with your audience and vice versa.

Of course, you can’t have your eyes on the chat all the time; you have a radio show to run. Not a problem—you can appoint members of your team to act as moderators. They can keep an eye on the chat and ensure healthy discussion while you operate the studio. 

Those are just a few of the excellent reasons to embed a chatroom into your radio station website. It’s important to note that not all chat rooms are equal, and not all of the aforementioned features are available in all chatrooms.

Get in touch to find out more.