Mobile Video Calls: An Effective Channel For Your Users

Clearly, mobile video calls are one of the best features of this era of technology. It gives us immediately relay, effective communication, interactivity, and global reach.

Where are you now?

One of the most important questions to you, with small business or growing communities, is how are you getting closer to your users/clients that don’t live in the same place than you, and how are you going to delete that time difference and distance that comes with a business based on the internet?

When distance doesn’t stop you, following a business like that in one hand is great!

It means that you have access globally; you have access to all the people of the world (not bad to start).

On the other hand, they are so far away. How inconvenient!

It’s not always easy to get close to them, make active and clear communication to give them all the support, to make them feel unique, especially with all that information that you need to share via email in that cold and boring way that we experience every day when we open the phones and we see on the top messages that we really don’t want to read.

What is your next step?

If you want to change that because you understand that better communication will bring in happy users and will glue them to your brand, you need to start interacting with them through mobile video calls, as simple as that.

It’s not a secret that a lot of percentage of the time that we use to surf, we do it on our phones. Not something new, but it’s very important to understand that when you are thinking of your customers and their experiences on your website, the platform must fit the mobile version completely. Most customers use their phones to surf the net.

Smartphones have already won the war against the desktop in lots of countries.

It’s been a long time coming and we need to be ready for that. We should evolve with it.

You need to be ready to give them all of your offers through the easiest channels, so they will really appreciate it. If you don’t have this done yet, I implore you to do it NOW.

Now you have all your platforms ready for phone users and you also understand the benefits of the mobile video calls, are you still missing something else?

Mobile video calls as a means of transportation for the future

Making human connections is about understanding how to find the best channels to communicate and also improving quality consistently.

To have a conversation in a mobile video call is the easiest way I know until today, to share ideas and leave less space for errors or misunderstandings when you are miles away from who you are talking with. Now, it’s all about face-to-face conversation.

Communication is not just about words, but it’s also about body language, mood, and intention of the message.

If you are thinking about something more effective that is not booking a flight to meet them in person, send me an email, and share the secret with me.

If you are already spending your time and money building your company presence in the digital world, then you must know what technology brings you and be an active participant of that evolving process to keep it going.

How can you make it better?

You already decided to start, so you are ready to do it. However, how are you going to make it? Good question because that is also an important decision.

Everybody knows a list of different platforms that allow having video calling services. We can think, for example, the most popular one, Facebook messager.

You can’t call your clients or users when you have a family picture looking all goofy and still try to be professional.

You also don’t want to give your private number to hundreds of people or instead, looking for the phone number of everybody to add them and then try to make contact anytime. It does not work like that.

You have personal platforms and you have professional platforms. Each one was designed for different needs and different kinds of audience. So keep it that way; the creators know what they’re doing.

Who should use RumbleTalk mobile video calls?

That can be a question if you still don’t have your own community or you are in the earlier steps of creating a company/ startup.

The advantages of a professional chat room are endless because when you give quality and value to the communication of your users, they will actually benefit from that.

What can be better than a one-on-one conversation, just sending your chat link and voilá! This person will get immediately in contact, and more than that, he/she will be able to see you no matter where you are, even if you are outside doing something else. That is the magic of the internet.

This does not only apply to community owners, but also to teachers, psychologists, coaches, entrepreneurs, consultants, experts, and collaborative teams that want to work together from different places in the world.

There is a long list of professions that can benefit from using mobile video calls, giving the best professional impression, and using all the tools that a professional should use.

Acting like a professional

Let´s talk about how we do it. The mobile video calls use RTC technology that brings:

  • Cleaner calls,
  • Crisper Images, and
  • Better connections.

How can you do it?

First, log-in to your chat.

my chat

login

Second, start a private conversation with a user by clicking on his profile.

user

There, you will see the button for mobile video calls. Click to start video chatting with the other user.

video call

It’s very easy! We also have some other features like minimizing the screen so you can multitask.

minimize call

In the mobile video call, you also the option of muting the sound and muting video display that will help you always to interact following your needs.

mute call

Always improving the experience

I am sure that also you, as am I, we are thinking how we can do it better, how we can give this extra value, and how we can always improve because most of the things are already created, so let’s take a step to continuously improve.

We would love to hear about your specific story, so please hit us up on Twitter @RumbleTalk. See you next time!

mobile video calls

How To Change Password and Avatar Image in RumbleTalk

Do you want to change your password and avatar image in RumbleTalk but never got the chance to figure it out for yourself?

Well, we’ve got you covered. Here we will be sharing some details on how you can change your password and image in the new admin panel. What are you waiting for? Let’s start!

Why should we change the password and image?

  • For Password change. As there are many hackers now on the internet, it’s better to be safe. The rule is to change your password every 30, 60, or 90 days, depending on what your chat room caters. 
  • For the Avatar image, this depends on the user. If you want to use your real image, that’s up to you. This can make your users feel more secure if there is an image on your profile. Therefore, they will know that you are a real person. This will increase the feeling of security.

Types of users

  • Managed users – These are people who log-in using a username and password. They are created by the chat owner, by the register option, and by API. 
  • Administrators – These are users also created by the group chat owner. After giving them administrator rights, they can also moderate the chat room and configure their login credentials as well as other users.

How to change your password?

If you are a chat owner, you can do the following.

  1. First, in the new admin panel, click your account name in the top right. user account
  2. This will open up a list and you will see “Account settings.” account settings
  3. After clicking “Account settings,” you will see the settings of your account. Also, you will see “change password.” Click the button to change your password.change password
  4. This will open a window where you will type in your current password and your new password. Fill up the form and click submit to proceed.reset password

For your users, you need to do the following steps.

  1. In the admin panel, click “Settings.” Then, click “Users.”admin settingsuser settings
  2. There, click a user that would like to change his/her password.click on user
  3. Lastly, click “Reset password” and confirm to proceed.reset password

password reset

With that, you have changed your password! Remember to change your password in the aforementioned number of days to ensure the safety of your data.

How to change the avatar image?

  1. Go to “Settings.” Click the “Users” button to proceed. admin settingsuser settings
  2. You will see all the users, click one. For this, we are using “admin.”
     click on user
  3. In there, you will see a button that says “Change Avatar.” Click it to proceed.

    change image

  4. Click the box to change the user’s image. Make sure that the photo is 350px by 350px or it won’t be accepted. Then, close the window.

    change password and image

  5. Click on “Save changes” so your image will be applied.

    save changes

After all those simple steps, your unique avatar image is now displayed!

unique avatar

By changing your password and image, you can make your RumbleTalk experience more engaging and secure. These are only a few of the customizable features that RumbleTalk offers. Subscribe to our newsletter if you want to know more about RumbleTalk!

How To Duplicate a Chat Room in RumbleTalk New Admin Panel?

Ever wondered how you can copy your chat design? Now, you can duplicate a chat room with a click of a button.

RumbleTalk new admin panel has a new button that can copy your current chat design and settings. This duplication option allow you to save time by setting sone chat to your liking and then creating a copy with a click.

What are the advantages of duplicating a chat?

  1. TIME – If you use the duplicate button, you will shorten the time for creating a new chat. Duplicating a chat has never been easier.
  2. The duplicate option is not only for duplicating chat design but also for other items, from chat settings to monetization features.
  3. Furthermore, because RumbleTalk opts for ease of usage and functionality, you can spend less time searching the internet for designs and how you can make your chat room pleasing to the eyes. Instead, you can just duplicate it and rename it depending on its use.

How to duplicate a chat room?

If you’re a frequent user of RumbleTalk, you may already know that we have our new admin panel. The new admin panel has brought in new features to go with it. One is to duplicate your chat.

Here is a step-by-step overview for duplicating your chat.

  1. In your new admin panel, you will see the “Duplicate” button in the upper right corner. Click on that.duplicate
  2. After clicking, you will be shown a window where you can choose to name your duplicate chat. Think of a name that you will remember!duplicate chat
  3. In that window, you will see “Advance options.” Click on it to proceed.advance optionsBy clicking it, you will see all the options you can duplicate. Here are the following options you can duplicate:advance
    • Chat settings – basic chat settings;
    • Design – chat design;
    • Banned IP addresses – list of banned IP addresses;
    • Monetize – paid access settings.
  4. To duplicate a chat room’s features, check on the box you would like to copy. In this example, “Design” is checked. Therefore, only the design of the chat will be copied in the duplicate.design
  5. Then, click on “Duplicate” to proceed.duplicate chat design

 

And voila, you have duplicated your chat design! Now, you can see your duplicated chat in the list of chat rooms you have in “Selected chat.”

 

We listen to our customer’s feedback and opinion. As a result, RumbleTalk makes chatting easier with new and improved features. Click this link to know more about RumbleTalk and its features.