Category: Ideas

3 Reasons to use a hosted chat room on your website

Many webmasters used to install a chat room software for their customers, company websites. In today’s world, there are much better solutions than actually downloading, configuring, installing, maintaining a chat.  Now there are hosted chat room services.

A chat room installation could create a huge headache for webmasters and chat room owners to a degree that it potentially harm their businesses. We will discuss in here why you should use a hosted chat room vs installing a chat software !!!

hosted chat room vs chat software script

Email you do not want to get from your Hosting company during a live event.

This is an email from one of our customer that used to have a chat software.
He got this disturbing email and was forced to stop a live event chat as a result of an installed chat room:

I installed a chat room script and used it for a 2 hour broadcast. There were 6 people on the chat and maybe 20 messages in total were exchanged.

Within a short period, my host, took my entire site down because they say the Chat function was creating 20,000 queries per minute and that it was using all the system resources of the server. Also, it was not obvious to me how to uninstall the script and I had to get my developer to fix it.

Can you believe it? it can ruin your business and reputation.  It is outrageous !!!

Ok, let’s dig into it and understand why this happened.

Reason 1 – The fact is that Hosting companies prevent customers from installing a Chat Room on their servers

To understand why hosting companies do not like chat rooms, we need to understand first what hosting companies does. Web sites are installed on a server, so hosting companies want to install as many sites on one server. Sometimes, a small server machine with 1 CPU server may host over 2000 websites.

Sounds strange? well, this is what happen normally in a shared hosting machine!

Now, a chat room is a heavy CPU and memory consumer and as such consume enormous part of the server resources. The result might slow down the entire server. This means that 2000 websites are going down because of one chat room.

In oppose to a chat software script,  A Hosted chat price is simple, clear and never change due to unexpected hidden costs.

Reason 2 – Overall chat software scripts tend to be expensive

Yes, it sure is!
The cost of a chat room script should be calculated by the peripheral costs.

In addition to the cost of the script itself, one should know he will need to host it on a server. If more than 25 chatters are needed, than a dedicated server is preferred. For high load chat rooms, you will need a stronger server (like 4 CPU’s and 16 GB memory) or several parallel servers if the chat software architecture allows it.

Of course, take into consideration that someone will need to install the chat software, maintain it and deal with different aspects of the configuration, settings and dealing with malfunctions. Time is a major factor as well. You spend

Time is a major factor as well. You spend a lot of time to read and install the software. Now normally it takes even more time to do it right.

In oppose to chat script,  A Hosted chat service is normally very…VERY… simple to add to your website, just put a piece of code in your HTML and you are all done.

Reason 3 – Technical – why hosted chat room?

When you install a chat room on your website, chatter will access the chat room and by doing that they will share resources that are used to operate your website, database..etc.

This means that if the chat is heavily loaded (it does not take a lot to load a chat software as it uses your machine resources) your website and database will be extra slow.

A chat room software script installed on your website is not as robust as professionals hosted chat room service. There are no load balancers and there is no backup for your website and for the conversation transcript.

In oppose to chat software script,  A Hosted chat room is not sharing your website resources (e.g CPU, memory, bandwidth)  and is totally separated from the website you run.

hosted chat room style

Hosted chat room is pretty awesome when you want to change your chat look and feel, style it up with your own flavor and embed in two minutes. Try it now.

Posted on by Eyal

The secret chat room that will create fresh content for your website

We sometimes observe how customers are using RumbleTalk chatroom. Lately we see more customers using a secret chat room to generate content for their websites.

Let’s explain what it means. The best thing that help making your website a no.1 website in search engines, is content, preferably your own generated content.

secret chat room trick

The content you write will be read by Google and will give your website some points.

If you do it constantly, Google will show your website higher in searches and thus will send more traffic to your website.

This may happen only when you have good content for your product in your
website (e.g, relevant content).

Now, what is more relevant than users talking about your product in a chatroom. Their content is highly related to the service, they discuss the product, service or article. Here’s a secret chat room trick.

This content is pure gold for you as a webmaster. You can export the conversation into your HTML and add it to your website simply by copying and pasting the code.

It is very simple to do set it up. Just login into your admin panel, go to the “Archive” option, than select what messages you wish to export and click “Export”.

That’s it, you’re done!

Posted on by Eyal

How to create social interaction for small business websites

I recently came across a piece on business social interaction in The TechRepublic Post that caught my eye. In it, Ryan Boudreaux argued:

“Engage your customers – Be sure to get your customers engaged in your responsive social media. Reply, respond, re-tweet, and be sure to answer any questions or critiques that customers may post on your social media sites.”

The argument was: that engaging your customers or potential customers is essential for the success of your business.

While we certainly agree and witness it our selves. It is also important to emphasize the means and tools to create such an engagement. We all know the Tweet effect and the posts in Facebook that businesses are heavily involved in. However, we at RumbleTalk see that a simple tool, a web chat room for your website or blog, will be effective in so many ways. Here are some idea’s we would like to share with you.

  • The main advantage of using a chat room in your business is to create a community around your business core values.
  • Creating a chat room will result in people entering your website and asking questions. You can answer their questions in a 1 to 1 approach or have a group conversation. There is nothing more attractive for a visitor than a conversation in a group, even as an observer.
  • Chat rooms in business will give your web site visitors another reason to return to your website. Isn’t that what we are all looking for?
  • Users can invite their Facebook friends to the conversation in a click. This will expose your brand to the world through your visitors.
  • You can promote your products via chat room. This is easy with the ability to add images, videos and URLs to live conversation.
  • It is the cheapest way to promote and leverage your audience visits.

To sum it up, more and more brands, companies and SMB’s are starting to use the power of social interaction with website visitors. RumbleTalk is here to help them by supplying the tool and technology to do so.

Group Chat room for businesses social interaction

Posted on by Eyal